Engaged, Driven and Energetic retail manager looking to build a career with a strong organization that delivers results and focuses on their associates and their customers.
1. SARA RUTLEDGE
50 Brandy Lane | Merritt Island, FL | 443-510-5139
Skills Summary
Energetic, engaging, and driven retail manager looking to build a career with a strong company that
delivers results and focuses on their people and their customer. Strong Managers with a proven record of
engaging and leading people, providing excellent service and delivering results.
Experience
CVS Health
District Sales Manager 2008- 2015
Fredericksburg VA / Maryland / Washington DC
Led the front store and pharmacy business of 16-19 stores in 1 District with annual sales of $80M.
Responsible for talent acquisition and development, employee engagement, and driving execution of
company initiatives. Drove prescription growth through quality store visits that focused on critical
operational opportunities including customer service, inventory management, workflow, and quality of
care. Drove front store and pharmacy sales and profit through proper utilization of company plans and
initiatives. Partnered with District Pharmacy Manager,Regional Loss Prevention Manager and Human
Resources Manager daily to continually grow our business through talent acquisition, shrink control and
inventory management.
Store Manager / District Training Specialist 2005- 2008
Maryland / Virginia
Responsible for managing and delivering results in a single unit store. Responsible for managing and
developing the pharmacy & front store teams to deliver quality patient care,quality customer service, as
well as delivering strong results for the organization. Worked well with all members of the team including
peers and regional staff in order to build a strong team while working towards a common goal. Delivered
solid inventory management to improve instock while maintaining productive inventory flow both in the
front store and pharmacy. Worked diligently to deliver on important company initiatives designed to
improve the front store & pharmacy business. Partnered with the District Manager and Pharmacy District
Manager on training all new hires Management in Training Hires and all new Pharmacists. Provided
monthly CE classes for all Shift Managers and Assistant Managers.
Assistant Store Manager 2003- 2005
Virginia
2. Responsible for assisting the Store Manager in day to day functions; opening / closing the store, sourcing
and hiring talent for front store and pharmacy, completing daily inventory task and maintaining company
initiatives. Taking care of customers by providing Excellent Customer Service, teaching and mentoring
all the associates that worked in the building.
Accomplishments
Consistently managed Pharmacies ranked in the top 15% of the Chain in Customer Service Awarded the
Paragon Award for best Store Manager in the Virginia and Maryland marketplace in 2005, 2007.
Won the highest engagement team award in 2010, 2012, 2014
Education
Johnson & Wales University
Bachelors of Science Retail Marketing & Management | 2001-2003
Johnson & Wales University
Associates of Science Fashion Merchandising / 1999 - 2001
Lord Fairfax Community College
Associates of Liberal Arts / 1996- 1999