DPA is a technology company that provides IT solutions and services such as infrastructure solutions, document and information management, and IT security and auditing. It began in Lithuania and has since expanded across Eastern Europe. DPA aims to put clients first by creating tailored solutions, running efficient operations, and being Microsoft experts. It has many clients across various industries and provides case studies of infrastructure and security projects.

1. Perfecting IT
DPA – Your technology partner
31 May 2012

2. Introducing ourselves
Who is DPA?

3. Our story
We began in
as a software licensing
and sales company
Information
Introducing Why us? Infrastructure Custom and product Software licensing/
management IT security and audit Biometry Our partners Contact us
ourselves Our clients solutions based development Asset management
& ACTO

4. Our story
We’ve been expanding
rapidly across
Eastern Europe:
Lithuania Ukraine Belarus Georgia
Information
Introducing Why us? Infrastructure Custom and product Software licensing/
management IT security and audit Biometry Our partners Contact us
ourselves Our clients solutions based development Asset management
& ACTO

5. Our story
Now there are over of us
working with over
(and we’re still growing fast!)
Information
Introducing Why us? Infrastructure Custom and product Software licensing/
management IT security and audit Biometry Our partners Contact us
ourselves Our clients solutions based development Asset management
& ACTO

6. Our business
Information
Introducing Why us? Infrastructure Custom and product Software licensing/
management IT security and audit Biometry Our partners Contact us
ourselves Our clients solutions based development Asset management
& ACTO

7. Our solutions
Planning, Collaboration, Security solutions
implementation messaging and and audits
and maintenance information
of IT infrastructure management
solutions
Custom and Biometric solutions Software licensing
product based
development
and testing
Information
Introducing Why us? Infrastructure Custom and product Software licensing/
management IT security and audit Biometry Our partners Contact us
ourselves Our clients solutions based development Asset management
& ACTO

8. Our achievements
Fastest growing CEE partner of the year, Advanced
partner of the Portals and Collaboration, infrastructure
year, 2007 2008 solutions partner
CEE partner of the year, of the year, active
Advanced infrastructure directory category,
solutions, 2009 2009
Latvia partner of Lithuania licensing partner Education sector
the year 2010 of the year, 2009 partner, Central and
and 2011 Lithuania Office system Eastern Europe
solution partner of the
year, 2011
Information
Introducing Why us? Infrastructure Custom and product Software licensing/
management IT security and audit Biometry Our partners Contact us
ourselves Our clients solutions based development Asset management
& ACTO

9. Our goals
Become Microsoft’s Win the trust, Become the leading
leading CEE partner respect and IT experts in our
in all areas of our appreciation of our field
business customers
and partners
Information
Introducing Why us? Infrastructure Custom and product Software licensing/
management IT security and audit Biometry Our partners Contact us
ourselves Our clients solutions based development Asset management
& ACTO

10. Why us?
There are lots of IT providers out there…

11. We put you first
We’ve built our business around Our deep knowledge
giving our clients what lets us create individually tailored
they need solutions
We want to build personal When your business runs
and professional relationships with so does ours
our clients
Information
Introducing Why us? Infrastructure Custom and product Software licensing/
management IT security and audit Biometry Our partners Contact us
ourselves Our clients solutions based development Asset management
& ACTO

12. We run a tight ship
We’re second to none Our project We provide full
when it comes to management skills documentation
make sure we and training at
Information
Introducing Why us? Infrastructure Custom and product Software licensing/
management IT security and audit Biometry Our partners Contact us
ourselves Our clients solutions based development Asset management
& ACTO

13. We’re Agile evangelists
It involves the whole of in IT development
Your vision All stakeholders We can focus Less
drives and have regular our expertise on bureaucracy,
defines our work input your real needs more delivery
Information
Introducing Why us? Infrastructure Custom and product Software licensing/
management IT security and audit Biometry Our partners Contact us
ourselves Our clients solutions based development Asset management
& ACTO

14. We’re Microsoft experts
Information
Introducing Why us? Infrastructure Custom and product Software licensing/
management IT security and audit Biometry Our partners Contact us
ourselves Our clients solutions based development Asset management
& ACTO

15. We’re investing in the future
We’ve invested We give We care about the
one million US scholarships to future of IT and of
dollars in R&D support ten of our industry as
over the last Latvia’s best IT a whole
three years students, every year
We are ISO 9001 We are members of
quality management local IT clustering
certified and software
copyright protection
organisations
Information
Introducing Why us? Infrastructure Custom and product Software licensing/
management IT security and audit Biometry Our partners Contact us
ourselves Our clients solutions based development Asset management
& ACTO

16. Our clients
Who else have we helped?

17. We see our customers as invited guests to
a party, and we are the hosts. It’s our job
every day to make every important aspect
of the customer experience a little better.
Information
Introducing Why us? Infrastructure Custom and product Software licensing/
management IT security and audit Biometry Our partners Contact us
ourselves Our clients solutions based development Asset management
& ACTO

18. Our clients
Information
Introducing Why us? Infrastructure Custom and product Software licensing/
management IT security and audit Biometry Our partners Contact us
ourselves Our clients solutions based development Asset management
& ACTO

19. Our clients
Information
Introducing Why us? Infrastructure Custom and product Software licensing/
management IT security and audit Biometry Our partners Contact us
ourselves Our clients solutions based development Asset management
& ACTO

20. What our clients say
When we work with DPA, we know that we’ll
get the best IT solutions for our business
needs.
Information
Introducing Why us? Infrastructure Custom and product Software licensing/
management IT security and audit Biometry Our partners Contact us
ourselves Our clients solutions based development Asset management
& ACTO

21. What our clients say
DPA’s personal attitude to their clients is
extraordinary. They want them to get the
most out of their service, and are always
eager to help.
Information
Introducing Why us? Infrastructure Custom and product Software licensing/
management IT security and audit Biometry Our partners Contact us
ourselves Our clients solutions based development Asset management
& ACTO

22. What our clients say
DPA not only helped us significantly reduce
our software costs but also optimised our IT
administration. DPA is our partner as well
as our consultant.
Information
Introducing Why us? Infrastructure Custom and product Software licensing/
management IT security and audit Biometry Our partners Contact us
ourselves Our clients solutions based development Asset management
& ACTO

23. Infrastructure solutions
Our knowhow

24. We can build complete infrastructure
Information
Introducing Why us? Infrastructure Custom and product Software licensing/
management IT security and audit Biometry Our partners Contact us
ourselves Our clients solutions based development Asset management
& ACTO

25. Firm foundations
IBM, EMC, HP and Atrust hardware Microsoft solutions
Active Directory
DHCP
Networking services DNS
OS installation and configuration
File and print services
Consulting and maintenance
Information
Introducing Why us? Infrastructure Custom and product Software licensing/
management IT security and audit Biometry Our partners Contact us
ourselves Our clients solutions based development Asset management
& ACTO

26. Advanced knowhow
Microsoft and Microsoft Microsoft and
Symantec solutions messaging solutions VMWare
for system virtualization
management solutions
and monitoring
Information
Introducing Why us? Infrastructure Custom and product Software licensing/
management IT security and audit Biometry Our partners Contact us
ourselves Our clients solutions based development Asset management
& ACTO

27. Into the cloud
Ability to combine rapid scalability
Microsoft Exchange and SharePoint and self-service functionality of
Infrastructure as a service public cloud with power, control,
security and reliability of own
dedicated resources
Ability to adapt to dynamic
workloads
System management and monitoring Optimize costs
Resource pooling
Heighten business agility
Virtualization
Scalability
Information
Introducing Why us? Infrastructure Custom and product Software licensing/
management IT security and audit Biometry Our partners Contact us
ourselves Our clients solutions based development Asset management
& ACTO

28. Case studies
Infrastructure and security

29. Case study
We developed and deployed a new centralized management solution
serving
Our solution helped our client:
Accomplish more with fewer servers
Develop more efficient work processes
Upgrade its IT infrastructure
Manage its business systems more effectively
Information
Introducing Why us? Infrastructure Custom and product Software licensing/
management IT security and audit Biometry Our partners Contact us
ourselves Our clients solutions based development Asset management
& ACTO

30. Case study
We planned and set up a management and surveillance system on
We handled everything from initial situation analysis and planning to final
implementation and configuration
Our solution was based on Microsoft Operations Manager 2005
Information
Introducing Why us? Infrastructure Custom and product Software licensing/
management IT security and audit Biometry Our partners Contact us
ourselves Our clients solutions based development Asset management
& ACTO

31. Case study
We’ve built a worldwide network of
Project based on Microsoft Office Communications Server 2007
Fully integrated with the client’s IT and telephony infrastructure
Call any Embassy worldwide with no additional cost
Information
Introducing Why us? Infrastructure Custom and product Software licensing/
management IT security and audit Biometry Our partners Contact us
ourselves Our clients solutions based development Asset management
& ACTO

32. Case study
We deployed an on based on McAfee’s
anti-virus software
Centralised, easily managed security system
Quickly identifies and eliminates any threats
Runs throughout the whole organization
Information
Introducing Why us? Infrastructure Custom and product Software licensing/
management IT security and audit Biometry Our partners Contact us
ourselves Our clients solutions based development Asset management
& ACTO

33. Case study
We developed and deployed a new of entire
infrastructure including:
Moving of server hardware to datacentre
Joining all workstations to the domain
Upgrading system configuration
Deploying antivirus and back up
The result was increased productivity and efficiency
A massive decrease in service outages, down from
20 to per month
Security incidents down from 10 to
Information
Introducing Why us? Infrastructure Custom and product Software licensing/
management IT security and audit Biometry Our partners Contact us
ourselves Our clients solutions based development Asset management
& ACTO

34. Case study
We provided workstation and server management
Providing virus protection and reports
Up-to-date software and hardware inventory
Reducing the number of employees required to manage the infrastructure
System administration is across the board
Productivity loss due to security incidents down from 40 to
Security incidents down from 20 to
Information
Introducing Why us? Infrastructure Custom and product Software licensing/
management IT security and audit Biometry Our partners Contact us
ourselves Our clients solutions based development Asset management
& ACTO

35. Case study
We cut IT infrastructure and maintenance costs whilst undertaking an
application extension process, consolidating servers and improving
virtualisation.
A service level agreement was established
Management of development environment is delegated to developers
The result was that pressure on IT is reduced. Introduction of new
applications into production has become faster and easier.
We are now ready to go to the next level, implementing hybrid cloud
computing and empowering the organisation through the
atomization process
Information
Introducing Why us? Infrastructure Custom and product Software licensing/
management IT security and audit Biometry Our partners Contact us
ourselves Our clients solutions based development Asset management
& ACTO

36. Our certifications
MCPD, MCSD, CISSP, CISA Microsoft
MCAD, MCTS, certified
MCP, MCTIP enterprise
administrator
PMP McAfee
security
certification
program
Information
Introducing Why us? Infrastructure Custom and product Software licensing/
management IT security and audit Biometry Our partners Contact us
ourselves Our clients solutions based development Asset management
& ACTO

37. Document and information
management. ACTO
Our know-how

38. Managing information
Government Banks Private sector
Information
Introducing Why us? Infrastructure Custom and product Software licensing/
management IT security and audit Biometry Our partners Contact us
ourselves Our clients solutions based development Asset management
& ACTO

39. ACTO
On-premise comprehensive solution for: Cloud solution for:
Document management Corporate email service based on Microsoft
Intranet solution for collaboration Exchange 2010
Document management solution
Customer management solution
Flexibility of the service and costs
Document workflow and imagining solution
Hosted in secure Telia datacenter located
in Latvia
Cloud solution developed for Office365:
Document management
Intranet solution for collaboration
Information
Introducing Why us? Infrastructure Custom and product Software licensing/
management IT security and audit Biometry Our partners Contact us
ourselves Our clients solutions based development Asset management
& ACTO

40. Case study
We implemented a centralised, easily manageable security system.
This is a unique information and processes management solution
based on a SharePoint platform.
Results:
Data migration to the new system.
Installation of a powerful document search mechanism and configuration of
document tracking actions in the system.
We Provided the possibility for employees of the company to track and
manage the process of contract preparation, signing and transmission
more easily, receive comprehensive reports, safely archive
the copies of all documents as well as quickly and easily
find any necessary document.
Information
Introducing Why us? Infrastructure Custom and product Software licensing/
management IT security and audit Biometry Our partners Contact us
ourselves Our clients solutions based development Asset management
& ACTO

41. IT security and audit

42. Keeping you safe
Antivirus systems IDPS systems Patch
and firewalls management
Security information Data loss prevention Vulnerability
event management scanning
McAfee, Symantec, Microsoft, Shavlik, EMC (RSA), Falcongaze, GFI
and others
Information
Introducing Why us? Infrastructure Custom and product Software licensing/
management IT security and audit Biometry Our partners Contact us
ourselves Our clients solutions based development Asset management
& ACTO

43. Auditing IT procedures
Industry standards as CobiT, ITIL, Personal data protection legislation
ISO or PCI-DSS
Customer Benefit:
Better IT to business alignment
Improved IT processes
Higher IT efficiency
Information
Introducing Why us? Infrastructure Custom and product Software licensing/
management IT security and audit Biometry Our partners Contact us
ourselves Our clients solutions based development Asset management
& ACTO

44. Auditing security
Compliance with Possibility of Potential
industry standards penetration outsourcing of
security admin
Assessing existing Intrusion simulation
systems and tests
processes for
security weaknesses
Information
Introducing Why us? Infrastructure Custom and product Software licensing/
management IT security and audit Biometry Our partners Contact us
ourselves Our clients solutions based development Asset management
& ACTO

45. Custom and product based
development
Our knowhow

46. Our platforms and certifications
.NET, ASP.NET, MCPD, MCSD, ISTQB certified
WindowsForms.NET, MCAD, MCTS, MCP testing specialists
WCF, WPF, SharePoint,
SQL Server, Oracle DB,
IBM DB2, WebLogic,
Certified Mobile application
SOA, J2EE, MVC, SOA
ScrumMaster development
Information
Introducing Why us? Infrastructure Custom and product Software licensing/
management IT security and audit Biometry Our partners Contact us
ourselves Our clients solutions based development Asset management
& ACTO

47. Testing systems
Visual Studio Ultimate, The Grinder,
Team Foundation Server
Outsourced testing for development
companies
Independent testing for end users
buying for a third party
ISTQB certification, CISSP, CISA
User acceptance testing certification
Functional testing
Auditing functional quality
Performance and load testing
Security testing
Information
Introducing Why us? Infrastructure Custom and product Software licensing/
management IT security and audit Biometry Our partners Contact us
ourselves Our clients solutions based development Asset management
& ACTO

48. Nearshore development
Low-risk alternative to fully oursourced Possibility to select team members, motivate
development project and manage them
Cost-effective resources Possibility to rapidly and easily increase the
Great transparency and real-time visibility size of your development team without
Highest degree of control over project burden of recruitment, training, retraining
and firing
Exclusively dedicated experienced staff
High level of flexibility and time-to-market
Easy to evaluate team and result early in a advantages
project
Little or no cultural differences, little time
Access to larger multi-disciplinary IT differences
resources from one provider
Eastern European prices along with industry
Complete devotion to your business best practices, high ethical standards
objectives and project and quality
Information
Introducing Why us? Infrastructure Custom and product Software licensing/
management IT security and audit Biometry Our partners Contact us
ourselves Our clients solutions based development Asset management
& ACTO

49. Product Based Development Solutions
Enterprise content System for creation,
management management and
distribution of
massive amount of
documents
Platform for web University system for (for companies with large
amount of customers like
sites/portals for large higher education banks, energy, telecom)
companies with high
requirements
Information
Introducing Why us? Infrastructure Custom and product Software licensing/
management IT security and audit Biometry Our partners Contact us
ourselves Our clients solutions based development Asset management
& ACTO

50. Case studies
Custom software development

51. Case study
Our data control system is helping EU legislation become Latvian law
It supports access to and implementation of EU legislation
It also includes registration and control of infringement proceedings
and court cases
It manages access rights, integration with external web services and
data storage
It’s an MS Office Sharepoint-based solution, fully developed and
implemented by DPA
Information
Introducing Why us? Infrastructure Custom and product Software licensing/
management IT security and audit Biometry Our partners Contact us
ourselves Our clients solutions based development Asset management
& ACTO

52. Case study
Our HelpDesk system has helped PZU Lietuva’s people work
It ensures effective client incident management
It supports better communication between all 100 PZU Lietuva branches
It also has information management and task allocation, approval and
segmentation capabilities
It’s based on SharePoint
Information
Introducing Why us? Infrastructure Custom and product Software licensing/
management IT security and audit Biometry Our partners Contact us
ourselves Our clients solutions based development Asset management
& ACTO

53. Case study
We’ve created an engaging and very useful intranet portal for
BTA Draudimas
Designed and developed an intranet portal that includes internal contact,
news, discussion and correspondence management modules
Given users the possibility of changing Active Directory information from
the intranet
Installed and configured the intranet system, and deployed and managed
its navigation tree
Information
Introducing Why us? Infrastructure Custom and product Software licensing/
management IT security and audit Biometry Our partners Contact us
ourselves Our clients solutions based development Asset management
& ACTO

54. Software licensing and
asset management
Our knowhow

55. Advising on licences
With Microsoft As general software asset
Large account resellers managers
Partner in education
Information
Introducing Why us? Infrastructure Custom and product Software licensing/
management IT security and audit Biometry Our partners Contact us
ourselves Our clients solutions based development Asset management
& ACTO

56. Biometry solutions
Our knowhow

57. Confirming identity
Police Border control
Customs Interior ministries
Information
Introducing Why us? Infrastructure Custom and product Software licensing/
management IT security and audit Biometry Our partners Contact us
ourselves Our clients solutions based development Asset management
& ACTO

58. Case study
Our information and process management system supports Latvia’s
Financial Crime Investigation Service in its work
As part of the project, we developed a full document administration system
Investigators can also use the system to allocate tasks, note agreements
and manage projects
It’s based on Sharepoint
Information
Introducing Why us? Infrastructure Custom and product Software licensing/
management IT security and audit Biometry Our partners Contact us
ourselves Our clients solutions based development Asset management
& ACTO

59. Our partners
Who we work with

60. In this new wave of technology, you can’t do
it all yourself – you have to form alliances.
Information
Introducing Why us? Infrastructure Custom and product Software licensing/
management IT security and audit Biometry Our partners Contact us
ourselves Our clients solutions based development Asset management
& ACTO

61. Our partners
Information
Introducing Why us? Infrastructure Custom and product Software licensing/
management IT security and audit Biometry Our partners Contact us
ourselves Our clients solutions based development Asset management
& ACTO

62. Our awards
Information
Introducing Why us? Infrastructure Custom and product Software licensing/
management IT security and audit Biometry Our partners Contact us
ourselves Our clients solutions based development Asset management
& ACTO

63. Contact us
Find out more www.dpa.lv

64. Thank you for listening
Information
Introducing Why us? Infrastructure Custom and product Software licensing/
management IT security and audit Biometry Our partners Contact us
ourselves Our clients solutions based development Asset management
& ACTO