SlideShare a Scribd company logo
LTX
QRM
Sep.2002--1
LTX Parts Quality
Improvement Meeting
Presented by C.S.Tu in Jun 2005
FUSION in PHILIPS 2
AC+FU Order quantity
Month DOA DUW OTHER PRE R&R Grand Total
05-01 11 7 3 2 73 96
05-02 3 4 2 52 61
05-03 6 8 36 50
05-04 7 13 6 52 78
05-05 2 11 2 55 70
05-06 1 6 2 27 36
Grand Total 30 49 3 14 295 391
Failure Rates % 7.7% 12.5% 0.8% 3.6% 75.4%
Service Code
Failure Status in 2005
Fusion Order quantity
Month DOA DUW PRE R&R Grand Total
05-01 9 7 2 61 79
05-02 3 3 2 48 56
05-03 5 5 32 42
05-04 6 13 4 40 63
05-05 2 11 1 45 59
05-06 5 2 27 34
Grand Total 25 44 11 253 333
Failure Rates % 7.5% 13.2% 3.3% 76.0%
Service Code
FUSION in PHILIPS 3
0
50
100
150
200
250
300
350
0.0%
10.0%
20.0%
30.0%
40.0%
50.0%
60.0%
70.0%
80.0%
Grand Total 30 49 3 14 295
Failure Rates % 7.7% 12.5% 0.8% 3.6% 75.4%
DOA DUW OTHER PRE R&R
LTX Parts Failure Status in 2005
2005
FUSION in PHILIPS 4
Sum of Order quantity
Part number DOA DUW OTHER PRE R&R Grand Total
865-7393-03/05 9 10 69 88 11.3%
865-2728-03/02(8) 2 12 1 32 47 11.8%
865-2080-00 3 3 27 33
865-7313-04
/05 4 4 27 35 4.5%
865-1545-01 2 1 16 19
865-2749-01 4 3 1 9 17
858-0213-01 1 4 11 16
876-5105-00 2 7 9
865-2743-02 1 3 4 8
876-5083-02 8 8
Service Code
Failure Status in 2005
FUSION in PHILIPS 5
MTBBF V.S DOA/DUW
Fusion MTBBF
0
200
400
600
800
1000
Q1'04 Q2'04 Q3'04 Q4'04 Q1'05
Q1'04 Q2'04 Q3'04 Q4'04 Q1'05
MTBBF 775 684 722 581 443
0
10
20
30
40
50
60
70
2003 2004 Q4'04 Q1'05
DUW : fault before 90 days.
DOA : fault before 13 days.
2003 2004 Q4'04 Q1'05
DOA 45 22 3 25
DUW 22 33 10 24
hrs
ea
FUSION in PHILIPS 6
0
50
100
150
200
250
300
350
400
450
500
0.00%
10.00%
20.00%
30.00%
40.00%
50.00%
60.00%
70.00%
80.00%
90.00%
Total 22 33 29 473
Rates% 3.95% 5.92% 5.21% 84.92%
DOA DUW PRE R&R
• 2005 Jan~Jun failures status.
• DOA + DUW is nearly 20.7%
• 2004 ‘s failures status.
• 2004’s average planning ~94% <
2003’s
• DOA + DUW = 10%.
DOA/DUW Rates
2004
0
50
100
150
200
250
300
0.0%
10.0%
20.0%
30.0%
40.0%
50.0%
60.0%
70.0%
80.0%
Total 25 44 11 253
Rates % 7.5% 13.2% 3.3% 76.0%
DOA DUW PRE R&R
2005 Jan~Jun
FUSION in PHILIPS 7
SMS Fault Rates
• SMS digital & SMS Hr become the top fault in PSK.
0
10
20
30
40
50
60
2002 2003 2004 Q4'05 Q1'05
In 2005
SMS fault rates
will increase
quickly!!
Year 2002 2003 2004 Q4'05 Q1'05
SMS Faults 26 48 58 13 26
ea
2005
FUSION in PHILIPS 8
• Fusion HF is more sensitive then other plate forms to power cut: In Q4’04
the faults found after power up was responded to Q1’05, and a great impact
on LTX, Jun 11th was same problem too. )
• 0185-01(PSCM) issue : Wrong action from LTX SG repair house.
• Bad parts quality & life time : They do take much prod time to verify parts.
(DOA+DUW 20% )
• Re-worked parts are with higher failure rates and more unstable.
• PECFH with re-worked are with higher temperature than others.
• Does LTX run diagnostics with same OS as PSK?
Concern Points
FUSION in PHILIPS 9

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Dow duw

  • 1. LTX QRM Sep.2002--1 LTX Parts Quality Improvement Meeting Presented by C.S.Tu in Jun 2005
  • 2. FUSION in PHILIPS 2 AC+FU Order quantity Month DOA DUW OTHER PRE R&R Grand Total 05-01 11 7 3 2 73 96 05-02 3 4 2 52 61 05-03 6 8 36 50 05-04 7 13 6 52 78 05-05 2 11 2 55 70 05-06 1 6 2 27 36 Grand Total 30 49 3 14 295 391 Failure Rates % 7.7% 12.5% 0.8% 3.6% 75.4% Service Code Failure Status in 2005 Fusion Order quantity Month DOA DUW PRE R&R Grand Total 05-01 9 7 2 61 79 05-02 3 3 2 48 56 05-03 5 5 32 42 05-04 6 13 4 40 63 05-05 2 11 1 45 59 05-06 5 2 27 34 Grand Total 25 44 11 253 333 Failure Rates % 7.5% 13.2% 3.3% 76.0% Service Code
  • 3. FUSION in PHILIPS 3 0 50 100 150 200 250 300 350 0.0% 10.0% 20.0% 30.0% 40.0% 50.0% 60.0% 70.0% 80.0% Grand Total 30 49 3 14 295 Failure Rates % 7.7% 12.5% 0.8% 3.6% 75.4% DOA DUW OTHER PRE R&R LTX Parts Failure Status in 2005 2005
  • 4. FUSION in PHILIPS 4 Sum of Order quantity Part number DOA DUW OTHER PRE R&R Grand Total 865-7393-03/05 9 10 69 88 11.3% 865-2728-03/02(8) 2 12 1 32 47 11.8% 865-2080-00 3 3 27 33 865-7313-04 /05 4 4 27 35 4.5% 865-1545-01 2 1 16 19 865-2749-01 4 3 1 9 17 858-0213-01 1 4 11 16 876-5105-00 2 7 9 865-2743-02 1 3 4 8 876-5083-02 8 8 Service Code Failure Status in 2005
  • 5. FUSION in PHILIPS 5 MTBBF V.S DOA/DUW Fusion MTBBF 0 200 400 600 800 1000 Q1'04 Q2'04 Q3'04 Q4'04 Q1'05 Q1'04 Q2'04 Q3'04 Q4'04 Q1'05 MTBBF 775 684 722 581 443 0 10 20 30 40 50 60 70 2003 2004 Q4'04 Q1'05 DUW : fault before 90 days. DOA : fault before 13 days. 2003 2004 Q4'04 Q1'05 DOA 45 22 3 25 DUW 22 33 10 24 hrs ea
  • 6. FUSION in PHILIPS 6 0 50 100 150 200 250 300 350 400 450 500 0.00% 10.00% 20.00% 30.00% 40.00% 50.00% 60.00% 70.00% 80.00% 90.00% Total 22 33 29 473 Rates% 3.95% 5.92% 5.21% 84.92% DOA DUW PRE R&R • 2005 Jan~Jun failures status. • DOA + DUW is nearly 20.7% • 2004 ‘s failures status. • 2004’s average planning ~94% < 2003’s • DOA + DUW = 10%. DOA/DUW Rates 2004 0 50 100 150 200 250 300 0.0% 10.0% 20.0% 30.0% 40.0% 50.0% 60.0% 70.0% 80.0% Total 25 44 11 253 Rates % 7.5% 13.2% 3.3% 76.0% DOA DUW PRE R&R 2005 Jan~Jun
  • 7. FUSION in PHILIPS 7 SMS Fault Rates • SMS digital & SMS Hr become the top fault in PSK. 0 10 20 30 40 50 60 2002 2003 2004 Q4'05 Q1'05 In 2005 SMS fault rates will increase quickly!! Year 2002 2003 2004 Q4'05 Q1'05 SMS Faults 26 48 58 13 26 ea 2005
  • 8. FUSION in PHILIPS 8 • Fusion HF is more sensitive then other plate forms to power cut: In Q4’04 the faults found after power up was responded to Q1’05, and a great impact on LTX, Jun 11th was same problem too. ) • 0185-01(PSCM) issue : Wrong action from LTX SG repair house. • Bad parts quality & life time : They do take much prod time to verify parts. (DOA+DUW 20% ) • Re-worked parts are with higher failure rates and more unstable. • PECFH with re-worked are with higher temperature than others. • Does LTX run diagnostics with same OS as PSK? Concern Points

Editor's Notes

  1. Good afternoon everyone. Now, we will review the KPI of Q1 & Q2 in 2004.