This report summarizes the HVAC maintenance activities for NLNG Bonny Island for the month of March 2020. It includes sections on HSE activities, personnel deployed, maintenance KPI status, corrective maintenance response times, planned preventive maintenance, identified faults and resolutions, equipment status, spare parts used, and training. The key information is that 92.96% of corrective maintenance calls were completed within the service level agreement time and the contractor met or exceeded most of its KPI targets for the month.

1. .
NTE NANCE AND REPAIR OF HVAC EQUIPMENT. NLNG BONNY ISLANDMandilas Enterprises Limited.
CONTRACT NO: B170218ESD. RA HVAC MONTHLY REPORT (MARCH 2020)
REPORT CONTENT
1 HSE Activities 8 Summary of IdentifiedFaults and Resolution Status
2 Personnel Deployed 9 EquipmentStatus Report
3 KPI Report 10 Spare Parts Used (MARCH)
4 HVAC Corrective Maintenance SLA 11 Training
5 Analysis of Corrective Maintenance SLA 12 Statutory Obligations
6 Project and AD HOC Summary 13 HVAC Contract Manager’s Comment
7 PlannedPreventive Maintenance Summary 14
1. HSE Activities
EVENTS PLANNED HELD CRITICAL ISSUES
HIGHLIGHTED
CORRECTIVE
ACTIONS
A Daily Tool Box Meeting 22 22 1 1
B General HSE Walk About 10 10 01 0
C ManagementHSE Walk About 1 1 0 0
D Monthly HSE Meeting (ESD) 1 1 0 0
ECRITICAL ISSUES
S/N HIGHLIGHTED ISSUES IMPROVEMENT ACTION
1 Some Technicians have defective tools. New tools and equipmentwasprovidedfor technicians.
FHSE INCIDENTS LOG
INCIDENTS
PRECEEDING PERIOD (YTD
2020)
THIS PERIOD
(MARCH 2020)
CLOSED OUT
ACTION
ITEMS YTD
OUTSTANDING
ACTION ITEMS
YTD
1 NEAR MISS Nil Nil Nil Nil Nil
2 FIRST AID CASE Nil Nil Nil Nil Nil
3 UNSAFE ACTS 30 73 30 30 Nil
4 UNSAFE CONDITIONS 70 138 70 70 Nil
5 ROAD TRAFFIC ACCIDENTS Nil Nil Nil Nil Nil
6 ENVIRONMENTAL Nil Nil Nil Nil Nil
7 FIRES Nil Nil Nil Nil Nil
GMAN HOUR (MARCH 2020)
1 NORMAL WORK HOURS 16,360
2 NIGHT DUTY 1,000
3 WEEKEND DUTY 700
TOTAL 18,060
2PERSONNEL DEPLOYED
1 CORE STAFF 53
2 IT STUDENT 5
3 OUTSOURCE STAFF 6
TOTAL 64

2. 3 HVAC MAINTENANCE KPI STATUS
APPROVED THIS MONTH
S/N DESCRIPTION WEIGHT MARCH ON TARGET HIGH REMARKS
1
Provision of PPE and Clothing for Personnel 10 10 <50% 50 - 69% 70 -89% 100%
Conduct of daily Tool Box Meetings
Attendance of Monthly HSE Meetings
Report all Incidents, accidents and near misses
within 24hrs
Report Man hours and LTI
2
Percentage of valid poor feedback received
from customer 5 4 70% 80% 90% 100%
Percentage achieved in the monthly PPM
schedule 5 4 70% 80% 90% 100%
Percentage completion of maintenance calls
within SLA based on monthly reports 10 9 70% 80% 90% 100%
3
Submission of relevant maintenance reports 10 9 <50% 50 - 69% 90% 100%
4
Remittance of taxes, pensions and other
entitlement (MARCH) 5 5 <60% 80% 90% 100%
5
Supply of approved equipment / materials
within lead time 5 5 <50% 50 - 69% 70 -89% 100%
Provide equipment / hand tools with high
quality grade to contract owner satisfaction 5 5 50% 50 -69% 70-99% 100%
6
Compliance with personnel wages payment:
No of valid complain from personnel 3 3 70% 80% 90% 100%
Compliance with Training schedule for
personnel 3 3 <60% 60 - 69% 70 -79% 100%
Contractor to ensure that personnel maintain
good attitude to work: No of valid complain
by personnel 10 10 <50% 50 - 69% 70 -89% 100%
Contractor to maintain excellent industrial
relations with staff and sub - contractor: No of
Valid cases of personnel abstinence from
work due to IR Issues in a year 4 4 <50% 50 - 69% 70 -89% 100%
7
% Valid recorded cases of delay in project
completion time in a month 5 5 <50% 50-69% 70-99% 100%
No. of valid instances of failure to mobilize to
site / demobilize from site before / after
project completion monthly 5 5 <50% 50-69% 70-99% 100%
8
No of valid complain / cases reports during
quarterly audits / inspection of contractor's
facility 5 5 <50% 50 - 69% 70 -89% 100%
TOTAL 100 96
50 - 69%
PROJECT MANAGEMENT (PLANNING AND EXECUTION)
DOCUMENTATION AND REPORTING
PERSONNEL MANAGEMENT AND TRAINING
5
5 <50%
PROCUREMENT AND SUPPLIES
COMPLIANCE WITH STATUTORY OBLIGATIONS
5
100%
50 - 69%
100%
70 -89%
EQUIPMENT AND ASSET MANAGEMENT
<50%
CUSTOMER SATISFACTION
HSE EXPECTATIONS / COMPLIANCE
70 -89%
5
THRESHOLD
BELOW

3. 4 HVAC CORRECTIVE MAINTENANCE SLA (AS AT 31ST
MARCH 2020)
(SUMMARY OFCALLS FROM HELP DESK)
S/N LOCATIONS
Total
Calls
Received
Completed Jobs
Total
Outstanding
% Completed
% Outstanding
YTD
2020
Within
SLA
Outside
SLA Total
Within SLA Outside
SLA
1 LEGACY HOUSES
591 295 285 10 295 0 96.61% 3.39% 0.00%
2 CUL DE SAC
193 83 77 6 83 0 92.77% 7.23% 0.00%
3 COM. BUILDINGS
278 148 138 8 146 2 93.24% 5.41% 1.35%
4 RA2 & RA3
182 96 92 4 96 0 95.83% 4.17% 0.00%
5 JV CAMP
179 88 81 5 86 2 92.05% 5.68% 2.27%
6 DBN
146 61 55 6 61 0 90.16% 9.84% 0.00%
7 RA 5 & RA 6
81 18 12 6 18 0 66.67% 33.33% 0.00%
8 238 APARTMENT
120 40 31 8 39 1 77.50% 20.00% 2.50%
9 JBN APARTMENT
18 18 16 0 16 2 60.00% 0.00% 11.11%
10 FINIMA AIRSTRIP
11 5 5 0 5 0 100.00% 0.00% 0.00%
SUMMARY 1799 852 792 53 845 7 92.96% 6.22% 0.82%
5 ANALYSIS OF CORRECTIVE MAINTENANCE SLA
0
50
100
150
200
250
300
350
LEGACY HOUSES
CUL DE SAC
COMMON BUILDINGS
RA2 & RA3 JV CAMP DBN RA 5 & RA 6
238 APARTMENT JBN
FINIMA AIRSTRIP
TOTAL CALLS
RECIEVED
CALLS COMPLETED
WITHIN SLA
CALLS COMPLETED
OUTSIDE SLA
TOTAL
OUTSTANDING
CALLS

4. 6 PROJECT AND AD-HOC SUMMARY (MARCH 2020)
1 1/3/2020 1/3/2020 1/3/2020 1/3/2020 100%
2 1/3/2020 1/3/2020 1/3/2020 1/3/2020 100%
3 1/3/2020 1/3/2020 1/3/2020 1/3/2020 100%
4 4/3/2020 4/3/2020 4/3/2020 4/3/2020 100%
5 5/3/2020 5/3/2020 5/3/2020 5/3/2020 100%
6 9/3/2020 9/3/2020 9/3/2020 9/3/2020 100%
7 9/3/2020 9/3/2020 9/3/2020 9/3/2020 100%
8 11/3/2020 11/3/2020 11/3/2020 11/3/2020 100%
9 14/3/2020 14/3/2020 14/3/2020 14/3/2020 100%
10 20/3/2020 20/3/2020 20/3/2020 20/3/2020 100%
11 20/3/2020 20/3/2020 20/3/2020 20/3/2020 100%
12 20/3/2020 20/3/2020 20/3/2020 20/3/2020 100%
ACTUAL
START
DATE
SCHEDULED
END
DATE
SCHEDULED
Installation of one (1) Toshiba split unit Air condition at School -
Music Class
Installation of one (1) Carrier split unit Air condition at 6 Calabar
Close
Installation of one (1) Haeir Thermocool split unit Air condition at
RA3 - 58
Installation of one (1) Carrier split unit Air condition at Shopping
Mall Annex - 3
Installation of one (1) Toshiba split unit Air condition at Shopping
Mall Boutique
Installation of one (1) Carrier split unit Air condition at RA3 - 23A
Installation of one (1) Fan Coil unit Air condition at Sports Hall -
Squash Court
PROJECT
S/N
Installation of one (1) Carrier split unit Air condition at Shopping
Mall Annex - 1
Installation of one (1) Fan Coil unit Air condition at Sports Hall -
Squash Court
Installation of one (1) Carrier split unit Air condition at 5 Bayelsa
Close
REMARKS
%
COMPLETION
STATUS
SCHDULED
START
DATE
ACTUAL
END
DATE
Installation of two (2) Toshiba split unit Air condition at RA School -
New Cabin
Installation of one (1) Toshiba split unit Air condition at RA3 - 52A

5. 7 PLANNED PREVENTIVE MAINTENANCE SUMMARY
ALL INSPECTION/REPORT SUMMARY
1 LEGACY HOUSES (RA1) MONTHLY 2 2 1 0 0 100.00% 0.00%
2 CUL-DE-SAC HOUSES MONTHLY 11 11 0 0 0 100.00% 0.00%
3 YOBE AVENUE MONTHLY 72 72 0 0 0 100.00% 0.00%
4 RA 4 HOUSES MONTHLY 77 77 3 0 0 100.00% 0.00%
5 RA 5 HOUSES MONTHLY 97 60 3 37 8 61.86% 38.14%
6 RA 6 HOUSES MONTHLY 98 55 1 43 9 56.12% 43.88%
7 RA 2 CABINS MONTHLY 223 219 8 4 1 98.21% 1.79%
8 RA 3 CABINS MONTHLY 279 279 38 0 0 100.00% 0.00%
9 GUEST HOUSE - 1 MONTHLY 67 67 4 0 0 100.00% 0.00%
10 GUEST HOUSE - 2 MONTHLY 49 49 1 0 0 100.00% 0.00%
11 SHOPPING MALL MONTHLY 39 39 5 0 0 100.00% 0.00%
12 R.A HOSPITAL MONTHLY 8 8 0 0 0 100.00% 0.00%
13 R.A SCHOOL MONTHLY 282 282 19 0 0 100.00% 0.00%
14 DBN, GOLF, ARCFORM & NPX MONTHLY 360 331 7 29 5 91.94% 8.06%
15 SPORT HALL & HELIPORT MONTHLY 49 49 4 0 0 100.00% 0.00%
16 CLUB HOUSE MONTHLY 46 46 4 0 0 100.00% 0.00%
17 ESTATE AREA, SPY, FUEL & DRIVERS OFFICE MONTHLY 110 110 24 0 0 100.00% 0.00%
18 TELECOM, SS7 & BUFFER TANK MONTHLY 40 40 6 0 0 100.00% 0.00%
19 BANQUET HALL MONTHLY 29 29 4 0 0 100.00% 0.00%
20 238 APARTMENT MONTHLY 6 6 3 0 0 100.00% 0.00%
TOTAL MONTHLY 1944 1831 135 113 23 94.19% 5.81%
S/N LOCATIONS
TOTAL
UNIT
SERVICED
TOTAL
UNIT
SHEDULED
TO
BE
SERVICED
%AGE
NON
COMPLIANT
NUMBER
OF
HOUSES
WITH
NO
ACCESS
NUMBER
OF
NO
ACCESS
UNITS
%AGE
COMPLIANT
FREQUENCY/TIMELINE
TOTAL
UNITS
SERVICED
WITH
DEFECT

6. 8 SUMMARY OF IDENTIFIED FAULTS AND RESOLUTION STATUS (PM ACTIVITIES)
LOCATIONS
RESPONSIBILITY
PARTY
NO
OF
FAULTS
IDENTIFIED
NO
OF
FAULTS
RESOLVED
NO
OF
OUTSTANDING
FAULTS
RESOLUTION
%
1 LEGACY HOUSES MANDILAS
12 12 0
0.00%
2 CULDE SAC MANDILAS
4 4 0
0.00%
3 COMMONBUILDINGS MANDILAS
6 6 0
0.00%
4 RA2 MANDILAS
2 2 0
0.00%
5 RA3 MANDILAS
3 3 0
0.00%
6 RA 5& RA 6 MANDILAS
5 5 0
0.00%
7 DBN MANDILAS
7 7 0
0.00%
8 JV CAMP MANDILAS
8 8 0
0.00%
9 238 APARTMENT MANDILAS 0 0 0 0.00%
SUMMARY 47 47 0 0.00%
REMARKS

7. 9 EQUIPMENT STATUS REPORT
1 15 15 15 0 100%
2 12 12 12 0 100%
3 15 15 15 0 100%
4 12 12 12 0 100%
5 15 15 15 0 100%
6 15 15 15 0 100%
7 4 4 4 0 100%
8 10 10 10 0 100%
9 10 10 10 0 100%
10 9 9 9 0 100%
11 9 9 9 0 100%
12 18 18 18 0 100%
13 30 30 30 0 100%
14 15 15 15 0 100%
15 12 12 12 0 100%
16 18 18 18 0 100%
17 12 12 12 0 100%
18 10 10 10 0 100%
19 3 3 3 0 100%
20 10 10 10 0 100%
21 4 4 4 0 100%
22 3 3 3 0 100%
23 4 4 4 0 100%
24 4 4 4 0 100%
25 4 4 4 0 100%
26 1 1 1 0 100%
27 4 4 4 0 100%
28 4 4 4 0 100%
29 1 1 1 0 100%
30 1 1 1 0 100%
31 1 1 1 0 100%
32 1 1 1 0 100%
33 1 1 1 0 100%
34 2 2 2 0 100%
35 1 1 1 0 100%
36 2 2 2 0 100%
37 100 100 100 0 100%
38 6 6 6 0 100%
39 12 12 12 0 100%
40 1 1 1 0 100%
41 1 1 1 0 100%
42 3 3 3 0 100%
43 12 12 12 0 100%
ITEMS
TOTAL
Pkts of Olympus nose mask
Pcs of Welding Mouth (Extra)
Pcs of 16mm Drilling machine (Bosch Germany)
Set of star screw driver
Set of Allen Key (Imperial)
Set of Allen Key (Metric)
Pcs of Spindle Key
Ceiling Lamp
Set of empty tool box
Set of Welding Nozzle (Sapphire)
Pcs of Max ear plug
Pair of Electrical Gloves
Set of Metric Allen Key
Roll of Welding Hose (Double)
Set of 1-13mm Drilling Bit
Dosen of Spotted Gloves
Pcs of Avometer (Big)
Set of Mechanical Screw Driver
Pcs of Flat Spanner
Pcs of Acetylene Gauge
Pcs of Nitrogen Gauge
Pcs of Oxygen Gauge
Pcs of Griping Plier
Set of Electronic Screw Driver
Set of Imperial Allen Key
Manifold Gauges (R410A,407C,404A,134A)
Valve Key
Pcs of White Spectacles
Roll of Water Hose (3/4)
Big sized ratchet spanner
Set of ring spanner
Big Pipe Wrench (24")
Set of flat spanner
Oil Pump
Complete tool box (electrical/mechanical)
Set of flat screw driver
Clamp meter
Small sized ratchet spanner
TOTAL
FAULTY
REMARKS
NUMBER
OPERATIONAL
PRECEEDING
MONTH
TOTAL
OPERATIONAL
(MARCH)
Small Pipe Wrench (14")
Heat Blower Machine
Meggar tester (USA)
Set of Electrical Screw driver
R410A Nipple
%
OPERATIONAL

8. .
44 4 4 4 0 100%
45 4 4 4 0 100%
46 3 3 3 0 100%
47 1 1 1 0 100%
48 8 8 2 0 100%
49 1 1 1 0 100%
50 4 4 4 0 100%
51 3 3 3 0 100%
52 4 4 4 0 100%
53 3 3 3 0 100%
54 1 1 1 0 100%
55 4 4 4 0 100%
56 4 4 4 0 100%
57 4 4 4 0 100%
58 4 4 4 0 100%
59 1 1 1 0 100%
60 2 2 2 0 100%
61 1 1 1 0 100%
62 2 2 2 0 100%
63 2 2 2 0 100%
64 24 24 24 0 100%
65 6 6 6 0 100%
66 4 4 4 0 100%
67 2 2 2 0 100%
68 1 1 1 0 100%
69 4 4 4 0 100%
70 10 10 10 0 100%
71 10 10 10 0 100%
72 10 10 10 0 100%
73 10 10 10 0 100%
74 10 10 10 0 100%
75 10 10 10 0 100%
76 10 10 10 0 100%
77 10 10 10 0 100%
78 10 10 10 0 100%
79 10 10 10 0 100%
80 10 10 10 0 100%
81 10 10 10 0 100%
82 10 10 10 0 100%
83 10 10 10 0 100%
84 10 10 10 0 100%
85 10 10 10 0 100%
86 10 10 10 0 100%
87 10 10 10 0 100%
88 6 6 0 0 100%
Pcs of Spark Lighter
Pair of Leather Gloves
Pcs of Small Hacksaw frame
Pcs of Big Hacksaw Frame
Pcs of Small Adjustable Spanner
Pcs of Long Nose Plier
Pcs of Small Adjustable Spanner
Pcs of Big Adjustable Spanner
Pcs of Cutting Plier
Pcs of Plier
Pcs of Cripping Plier
Set of Electrical Screw Driver
Set of Mechanical Screw Driver
Set of Ratchet Box (Small)
Pcs of Spindle Key
Pcs of Hacksaw Frame (Small)
Pcs of Original Hose Clip
Pcs of Plier
Pcs of Small Pipe Wrench
Pcs of Hacksaw Frame (Big)
Pcs of Air Blower
Set of Metric Allen Key
Set of Fire Arrestor (Oxy/Acty)
Pcs of Flat File
Pcs of Spark Lighter
Set of flat spanner
Pcs of Hard Hat
Pcs of Short Spirit Level (plum)
Set of Imperial Allen Key
Pcs of Medium Pipe Wrench
Pcs of Extension Box
Pcs of Big Adjustable Spanner
Pcs of Empty tool box
Set of Small Ratchet Box
Pcs of Long Nose Plier
Set of File
Set of Flaring Tool
Pcs of Cutting Plier
Set of File
Pcs of Small Hammer
Pcs of Big Hammer
Pcs of Long Spirit Level (plum)
Pcs of Medium Adjuster
Pcs of Medium Hammer
Katcher Pressure Washing Maching

9. 10 SPARE PARTS USED (MARCH 2020)
11TRAINING
S/N
PLANNED
HELD
NO
OF
PERSONS
ATTENDED
REMARKS
1 MONTHLY HSE MEETING (ESD) 1 1 68
2
HVAC TRAINING ON SPLIT A/C CONTROL
CIRCUIT, POWER CIRCUIT (SINGLE PHASE
UNIT ) & PCB CONTROL DETAILS 1 1 40
S/N MATERIALS QUANTITY
1 Extractor Modification 10
2 LG Indoor Card 1
3 Re insulation 1
4
AHU Fan Motor 1
5 Compressor (2.5HP) 1
6 AHU Fabrication 1
7 Thermostat Control 1
8 FCU Control 1
9 134A Gas 1
10 Additional Manpower for CM 1
11 Condenser Coil Water Servicing 14

10. 12STATUTORY OBLIGATIONS
YTD
MONTH(2020) PAYE (TAX) PENSION REMARKS
1 JANUARY √ √
2 FEBRUARY √ √
3 MARCH
4 APRIL
5 MAY
6 JUNE
7 JULY
8 AUGUST
9 SEPTEMBER
10 OCTOBER
11 NOVEMBER
12 DECEMBER
13 HVAC CONTRACT MANAGER’S COMMENT
(A) The total number of Corrective Maintenance calls received as at 31st
March 2020 is 852, out of which 92.96%
(792) were completed within SLA and 6.22% (53) completed outside SLA.0.82% (7) of the total calls are
outstanding due to either no access or lack of materials.
NAME/SIGNATURE/DATE -------------------------- NAME/SIGNATURE/DATE ---------------------------
BANOTHU VENKANNA PROJECT SUPERVISOR
HVAC CONTRACTS MANAGER RA, NLNG. BONNY ISLAND
MANDILAS ENT. LTD. BONNY