Digital media strategies
Media consumption and supplier strategies
Douglas McCabe | douglas.mccabe@endersanalysis.com | 07966 015 469
4 March 2014
Three waves of tech disruption
Digital media strategies 2014
Web emerges - 1995 Penetration grows 75% penetration
Ongoing evolution
and disruption
Smartphones
emerge - 2007
50%+ penetration
Growth to 75% in
UK by 2015
Tablets emerge
2010, 400m sold by
2013
Penetration grows
to 50% of homes by
2015
2
Steadily increasing impact on
newspapers and magazines,
with circulation declining and
consumption shifting away
Mass audience moves
online
Systemic deflation of
online ad revenues, waves
of new entrants
Mass migration of time,
attention and ad revenue
Further major disruption
in user behaviour and
competitive landscape
Mobile is becoming the predominant access platform
0
25
50
75
100
125
150
175
200
225
250
Global quarterly unit shipments (m)
PCs iPhone & Android smartphones Tablets
[Source: Gartner, Apple, Google, Enders Analysis]
0
200
400
600
800
1,000
1,200
1,400
1,600
1,800
Jun-07
Dec-07
Jun-08
Dec-08
Jun-09
Dec-09
Jun-10
Dec-10
Jun-11
Dec-11
Jun-12
Dec-12
Jun-13
Global install base (m)
PCs iPhone & Android smartphones Tablets
[Source: Apple, Google, IDC, Enders Analysis]
Digital media strategies 2014 3
UK consumer is going ‘mobile’
17
24
13
70
0
40
0
10
20
30
40
50
60
70
80
Mobile internet devices in use, UK (m)
Residential broadband lines Smartphone units
Tablet units [Source: Enders Analysis]
70%
61%
51%
44% 40% 37% 35% 34% 33%
16%
18%
20%
21%
21%
22% 22% 22% 23%
14%
21%
29%
35% 39% 42% 43% 44% 44%
0%
20%
40%
60%
80%
100%
2012 2013f 2014f 2015f 2016f 2017f 2018f 2019f 2020f
Share of internet consumption (% of total)
PC Smartphone Tablet
Excludes TV-based and offline app usage
[Source: Enders Analysis]
Digital media strategies 2014 4
Mobile is transforming internet consumption
Digital media strategies 2014 5
492 506 519 519 558
489 479 483 533 519 521 535 504
244
270
299
358
417
397 408 410
476 475 442 435
429
52
53
52
65
69
75 71 77
87 90
84 86
90
787
829
870
942
1,045
960 958 969
1,096 1,084
1,047 1,056
1,023
0
250
500
750
1,000
1,250
Nov-12 Dec-12 Jan-13 Feb-13 Mar-13 Apr-13 May-13 Jun-13 Jul-13 Aug-13 Sep-13 Oct-13 Nov-13
PC Mobile app Mobile browser 2+ PC users, 18+ mobile device users; mobile includes tablets from Feb 2013
[Source: comScore]
US time spent online by device (bn minutes)
Audience and consumption shifting from browser to apps
0
10
20
30
40
50
60
70
Stated cumulative app store downloads (bn)
iOS Android
[Source: Apple, Google]
21%
48%
10%
10%
11%
Facebook
Facebook and other social apps
Other social apps, no Facebook
No social apps
No smartphone
Survey of UK 15-24s
[Source: Enders Analysis/TNS-RI survey]
Digital media strategies 2014 6
UK 15-24s’ use of social apps, May 2013 (% of mobile users)
Mobile internet provides many alternatives modes of interaction
Digital media strategies 2014 7
Desktop internet Mobile internet
Website in web browser – unchanged since 1990s
Niche apps (email, IM, music)
Website in web browser, web search
Apps and app stores – no clarity on roadmap
In-app payments, hybrid apps, widgets, voice
search, social messaging, barcodes, location, push
notification etc
Over 50 social messaging apps have more than 1m
downloads on Google Play
Search is no longer the dominant acquisition channel
Web is no longer the dominant interaction model
Atomisation and silos
Digital media strategies 2014 8
Atomisation
• Existing trend on the desktop web to unbundle
content
• Embedding within social networks detaches
content from the original site
• Content is shared, tagged, pinned – spreading
far away from the origination point
• Cards turn your content into packets that can
go anywhere
Silos
• Apps generate far higher engagement than the
web – if you can get an install
• Compelling model for browsing content in a
specific vertical – and gaming, of course
• Google and Apple exploring ways to deep-link
into apps from the web
Twitter building rich advertising inventory
Digital media strategies 2014 9
[Source: Twitter]
Drive app
installs
Link
to app
Collect names and
email addresses
Facebook revenue by source
Digital media strategies 2014 10
0
500
1,000
1,500
2,000
2,500
Jun-11 Sep-11 Dec-11 Mar-12 Jun-12 Sep-12 Dec-12 Mar-13 Jun-13 Sep-13
Revenue $m
Desktop ads Mobile ads Payments & Other
[Source: Facebook, Enders Analysis]
Changing nature of search: from web to Google Now
Digital media strategies 2014 11
Text
search
Type a search term in a box
Google gives you list of
pages that it thinks contain
the right answer, based on
key words
Example
What’s the weather like in
Bristol?
Result: a link to the BBC
weather site page for
Bristol
Answer
Type a search, or do a voice
search with GoogleVoice
or Siri
Google or Siri gives you
what it thinks is the
answer, plus links
Example
What’s the weather like in
Bristol?
Result: “ the weather is
terrible”, plus links
Predict
Google has seen your email
and knows you’re going to
Bristol, so it puts the weather
on your home screen
Siri knows why you’re going
Example
Intelligently suggest info on
weather, travel, restaurants,
traffic in Bristol, London
…and…
Activity and device usage: time of day analysis
Digital media strategies 2014 12
Device use by time of day
Morning Transit Work Noon Work Transit Evening Night
Smartphone
Tablet
Desktop - -
Types of news contents by order of importance
Social interactions: Facebook, google+, twitter
[Source: Monday Note]
Smartphone Desktop
Tablet Smartphone Desktop
News stories Morning briefings News stories
Features Quick updates / alerts Data
Morning briefings News stories Infographics
Videos Videos Videos
Newspaper digital revenue starting to gather momentum
Digital media strategies 2014 13
99% 98% 98%
92% 92% 90%
76%
68%
54%
1% 2% 2%
8% 8% 10%
24%
32%
46%
0%
20%
40%
60%
80%
100%
Express Sun Mirror Mail Times Telegraph Independent Guardian FT
UK national newspapers’ print versus digital revenue, 2013 (% of total)
Print Digital
Circulation and advertising revenue only; excludes Metro
[Source: Enders Analysis]
By 2020, 15% of viewing will not be to theTV set, rising to 29% among 16-34s
Digital media strategies 2014 14
97 94 92 90 88 86 84 83 82 81 81
2
2
2
2
2 3 3 4 4 4 4
1 4 6 8 10 12 13 13 14 15 15
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
2010 2011 2012 2013 2014f 2015f 2016f 2017f 2018f 2019f 2020f
Connected viewing as a share of total viewing (%)
TV: Live linear/PVR time-shift TV: On demand/DVD Viewing to other screens
[Source: Enders Analysis, based on BARB/InfoSys+ and other sources]
Home video returns to growth: digital spend offsetting packaged media decline
16.2
18.2
20.0
21.1 21.0 20.6 20.1 19.4
17.3 16.3
14.6
12.9
11.8
0.7
0.7
0.7
0.7 0.8 1.0 1.3
1.6
2.1
2.3
3.4
5.2 6.5
16.9
18.9
20.7
21.8 21.8 21.6 21.4 21.0
19.4
18.6
18.0 18.1 18.2
0
5
10
15
20
25
2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012 2013
US digital home video expenditure ($bn)
Physical formats Digital/over-the-top
Includes all retail and rental spending on physical and digital f0rmats [Source: DEG]
Digital media strategies 2014 15
Mobile monetisation is rising fast after slow start
Digital media strategies 2014 16
34
38
35
36
38
41
38 39 39
5
7 6 6
8
11
12
13
16
0
10
20
30
40
50
Q3-11 Q4-11 Q1-12 Q2-12 Q3-12 Q4-12 Q1-13 Q2-13 Q3-13
US internet advertising spend per device user ($)
PC Mobile/tablet [Source: Enders Analysis based on IAB/PwC, comScore]
Common challenge of adapting to multiple devices, screen sizes, platforms & use cases
Digital media strategies 2014 17
Move to media consumption over
mobile devices
Coherent content strategy over
multiple platforms
Strong mobile apps/extensions
Significant ongoing investment & core
competency in new technologies
Operating model challenges
Digital media strategies 2014 18
Print
Digital
Browse at
newsstand
Buy single
copy
Subscribe
Events
and reader
offers
Pinterest
Tumblr
Twitter
Follow link
to website
Share on
social
media
iPhone
app
Kindle
edition
Visit
website
homepage
iPad app
Android
mobile
app
Android
tablet app
Read
article
Download
or
subscribe
to:
Comment
on article
Read
more
articles
Return
visit
Google
Facebook
Multiplatform data
Digital media strategies 2014 19
Consumer retail model
• Single customer view model,
with multiple touch-points
• Older demographics are
multimedia
• Parallel trials
• Relevant customisation and
personalisation
Content structure
• Atomised consumption and
very complex distribution
• Content structured in packets
for the most flexible usage
Operating structure
• Control and dashboard
• Rapid decision-making
• Feedback loops
Brands are the key drivers
Digital media strategies 2014 20

How media consumption habits are changing.

  • 1.
    Digital media strategies Mediaconsumption and supplier strategies Douglas McCabe | douglas.mccabe@endersanalysis.com | 07966 015 469 4 March 2014
  • 2.
    Three waves oftech disruption Digital media strategies 2014 Web emerges - 1995 Penetration grows 75% penetration Ongoing evolution and disruption Smartphones emerge - 2007 50%+ penetration Growth to 75% in UK by 2015 Tablets emerge 2010, 400m sold by 2013 Penetration grows to 50% of homes by 2015 2 Steadily increasing impact on newspapers and magazines, with circulation declining and consumption shifting away Mass audience moves online Systemic deflation of online ad revenues, waves of new entrants Mass migration of time, attention and ad revenue Further major disruption in user behaviour and competitive landscape
  • 3.
    Mobile is becomingthe predominant access platform 0 25 50 75 100 125 150 175 200 225 250 Global quarterly unit shipments (m) PCs iPhone & Android smartphones Tablets [Source: Gartner, Apple, Google, Enders Analysis] 0 200 400 600 800 1,000 1,200 1,400 1,600 1,800 Jun-07 Dec-07 Jun-08 Dec-08 Jun-09 Dec-09 Jun-10 Dec-10 Jun-11 Dec-11 Jun-12 Dec-12 Jun-13 Global install base (m) PCs iPhone & Android smartphones Tablets [Source: Apple, Google, IDC, Enders Analysis] Digital media strategies 2014 3
  • 4.
    UK consumer isgoing ‘mobile’ 17 24 13 70 0 40 0 10 20 30 40 50 60 70 80 Mobile internet devices in use, UK (m) Residential broadband lines Smartphone units Tablet units [Source: Enders Analysis] 70% 61% 51% 44% 40% 37% 35% 34% 33% 16% 18% 20% 21% 21% 22% 22% 22% 23% 14% 21% 29% 35% 39% 42% 43% 44% 44% 0% 20% 40% 60% 80% 100% 2012 2013f 2014f 2015f 2016f 2017f 2018f 2019f 2020f Share of internet consumption (% of total) PC Smartphone Tablet Excludes TV-based and offline app usage [Source: Enders Analysis] Digital media strategies 2014 4
  • 5.
    Mobile is transforminginternet consumption Digital media strategies 2014 5 492 506 519 519 558 489 479 483 533 519 521 535 504 244 270 299 358 417 397 408 410 476 475 442 435 429 52 53 52 65 69 75 71 77 87 90 84 86 90 787 829 870 942 1,045 960 958 969 1,096 1,084 1,047 1,056 1,023 0 250 500 750 1,000 1,250 Nov-12 Dec-12 Jan-13 Feb-13 Mar-13 Apr-13 May-13 Jun-13 Jul-13 Aug-13 Sep-13 Oct-13 Nov-13 PC Mobile app Mobile browser 2+ PC users, 18+ mobile device users; mobile includes tablets from Feb 2013 [Source: comScore] US time spent online by device (bn minutes)
  • 6.
    Audience and consumptionshifting from browser to apps 0 10 20 30 40 50 60 70 Stated cumulative app store downloads (bn) iOS Android [Source: Apple, Google] 21% 48% 10% 10% 11% Facebook Facebook and other social apps Other social apps, no Facebook No social apps No smartphone Survey of UK 15-24s [Source: Enders Analysis/TNS-RI survey] Digital media strategies 2014 6 UK 15-24s’ use of social apps, May 2013 (% of mobile users)
  • 7.
    Mobile internet providesmany alternatives modes of interaction Digital media strategies 2014 7 Desktop internet Mobile internet Website in web browser – unchanged since 1990s Niche apps (email, IM, music) Website in web browser, web search Apps and app stores – no clarity on roadmap In-app payments, hybrid apps, widgets, voice search, social messaging, barcodes, location, push notification etc Over 50 social messaging apps have more than 1m downloads on Google Play Search is no longer the dominant acquisition channel Web is no longer the dominant interaction model
  • 8.
    Atomisation and silos Digitalmedia strategies 2014 8 Atomisation • Existing trend on the desktop web to unbundle content • Embedding within social networks detaches content from the original site • Content is shared, tagged, pinned – spreading far away from the origination point • Cards turn your content into packets that can go anywhere Silos • Apps generate far higher engagement than the web – if you can get an install • Compelling model for browsing content in a specific vertical – and gaming, of course • Google and Apple exploring ways to deep-link into apps from the web
  • 9.
    Twitter building richadvertising inventory Digital media strategies 2014 9 [Source: Twitter] Drive app installs Link to app Collect names and email addresses
  • 10.
    Facebook revenue bysource Digital media strategies 2014 10 0 500 1,000 1,500 2,000 2,500 Jun-11 Sep-11 Dec-11 Mar-12 Jun-12 Sep-12 Dec-12 Mar-13 Jun-13 Sep-13 Revenue $m Desktop ads Mobile ads Payments & Other [Source: Facebook, Enders Analysis]
  • 11.
    Changing nature ofsearch: from web to Google Now Digital media strategies 2014 11 Text search Type a search term in a box Google gives you list of pages that it thinks contain the right answer, based on key words Example What’s the weather like in Bristol? Result: a link to the BBC weather site page for Bristol Answer Type a search, or do a voice search with GoogleVoice or Siri Google or Siri gives you what it thinks is the answer, plus links Example What’s the weather like in Bristol? Result: “ the weather is terrible”, plus links Predict Google has seen your email and knows you’re going to Bristol, so it puts the weather on your home screen Siri knows why you’re going Example Intelligently suggest info on weather, travel, restaurants, traffic in Bristol, London …and…
  • 12.
    Activity and deviceusage: time of day analysis Digital media strategies 2014 12 Device use by time of day Morning Transit Work Noon Work Transit Evening Night Smartphone Tablet Desktop - - Types of news contents by order of importance Social interactions: Facebook, google+, twitter [Source: Monday Note] Smartphone Desktop Tablet Smartphone Desktop News stories Morning briefings News stories Features Quick updates / alerts Data Morning briefings News stories Infographics Videos Videos Videos
  • 13.
    Newspaper digital revenuestarting to gather momentum Digital media strategies 2014 13 99% 98% 98% 92% 92% 90% 76% 68% 54% 1% 2% 2% 8% 8% 10% 24% 32% 46% 0% 20% 40% 60% 80% 100% Express Sun Mirror Mail Times Telegraph Independent Guardian FT UK national newspapers’ print versus digital revenue, 2013 (% of total) Print Digital Circulation and advertising revenue only; excludes Metro [Source: Enders Analysis]
  • 14.
    By 2020, 15%of viewing will not be to theTV set, rising to 29% among 16-34s Digital media strategies 2014 14 97 94 92 90 88 86 84 83 82 81 81 2 2 2 2 2 3 3 4 4 4 4 1 4 6 8 10 12 13 13 14 15 15 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100% 2010 2011 2012 2013 2014f 2015f 2016f 2017f 2018f 2019f 2020f Connected viewing as a share of total viewing (%) TV: Live linear/PVR time-shift TV: On demand/DVD Viewing to other screens [Source: Enders Analysis, based on BARB/InfoSys+ and other sources]
  • 15.
    Home video returnsto growth: digital spend offsetting packaged media decline 16.2 18.2 20.0 21.1 21.0 20.6 20.1 19.4 17.3 16.3 14.6 12.9 11.8 0.7 0.7 0.7 0.7 0.8 1.0 1.3 1.6 2.1 2.3 3.4 5.2 6.5 16.9 18.9 20.7 21.8 21.8 21.6 21.4 21.0 19.4 18.6 18.0 18.1 18.2 0 5 10 15 20 25 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 US digital home video expenditure ($bn) Physical formats Digital/over-the-top Includes all retail and rental spending on physical and digital f0rmats [Source: DEG] Digital media strategies 2014 15
  • 16.
    Mobile monetisation isrising fast after slow start Digital media strategies 2014 16 34 38 35 36 38 41 38 39 39 5 7 6 6 8 11 12 13 16 0 10 20 30 40 50 Q3-11 Q4-11 Q1-12 Q2-12 Q3-12 Q4-12 Q1-13 Q2-13 Q3-13 US internet advertising spend per device user ($) PC Mobile/tablet [Source: Enders Analysis based on IAB/PwC, comScore]
  • 17.
    Common challenge ofadapting to multiple devices, screen sizes, platforms & use cases Digital media strategies 2014 17 Move to media consumption over mobile devices Coherent content strategy over multiple platforms Strong mobile apps/extensions Significant ongoing investment & core competency in new technologies
  • 18.
    Operating model challenges Digitalmedia strategies 2014 18 Print Digital Browse at newsstand Buy single copy Subscribe Events and reader offers Pinterest Tumblr Twitter Follow link to website Share on social media iPhone app Kindle edition Visit website homepage iPad app Android mobile app Android tablet app Read article Download or subscribe to: Comment on article Read more articles Return visit Google Facebook
  • 19.
    Multiplatform data Digital mediastrategies 2014 19 Consumer retail model • Single customer view model, with multiple touch-points • Older demographics are multimedia • Parallel trials • Relevant customisation and personalisation Content structure • Atomised consumption and very complex distribution • Content structured in packets for the most flexible usage Operating structure • Control and dashboard • Rapid decision-making • Feedback loops
  • 20.
    Brands are thekey drivers Digital media strategies 2014 20