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Do Promotions Make Consumers
More Generous?
The Impact of Price Promotions on Consumers’ Donation Behavior
From: Zhang, Cai, and Shi (2021)
Price Promotion Events
• Price promotion events are criticized for promoting consumerism and
materialism.
• Can price promotions lead to any positive social consequences?
From: Zhang, Cai, and Shi (2021)
$7.4 billion $9.4 billion $38.3 billion1
1 Sales volume in 2019.
Possible Social Consequence
• Following these large price promotion events, Giving Tuesday has become
more and more popular in recent years.
From: Zhang, Cai, and Shi (2021)
Increase Donations
• A field experiment in a café
showed that price promotion,
compared to no promotion, could
lead more consumers to donate
(17.5% vs. 1.9%) and increase
the average donation amount by
12.5 times.
From: Zhang, Cai, and Shi (2021)
Do Price Promotions Increase Donation Behavior?
Evidence:
Encourage Charitable Behavior
• A consumer survey revealed that
consumers’ charitable behaviors
and willingness to engage in
charitable behaviors increase with
their spending in price promotion
events.
• Price promotions can boost consumers’ perceived resources by providing both
actual monetary savings and a subjective experience of saving money.
• Greater perceived resources after participating in price promotions increase
consumers’ donation behavior.
From: Zhang, Cai, and Shi (2021)
Why Do Price Promotions Increase Donation Behavior?
Price Promotions
Perceived
Resources
Donation
Behavior
From: Zhang, Cai, and Shi (2021)
Key Takeaways
For Firms
• Use price promotions as great
opportunities to collaborate with
charitable organizations.
• By soliciting donations after
consumers complete their
purchases, firms can cultivate a
purer image of corporate social
responsibility.
For Charitable Organizations
• Whom to target: Consumers who
have participated in price
promotions.
• When to target: Immediately after
consumers make purchases.
• How to increase effectiveness:
Pair donation appeals with
promotions for necessities that
offer immediate discounts.

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Do Promotions Make Consumers More Generous? The Impact of Price Promotions on Consumers’ Donation Behavior

  • 1. Do Promotions Make Consumers More Generous? The Impact of Price Promotions on Consumers’ Donation Behavior From: Zhang, Cai, and Shi (2021)
  • 2. Price Promotion Events • Price promotion events are criticized for promoting consumerism and materialism. • Can price promotions lead to any positive social consequences? From: Zhang, Cai, and Shi (2021) $7.4 billion $9.4 billion $38.3 billion1 1 Sales volume in 2019.
  • 3. Possible Social Consequence • Following these large price promotion events, Giving Tuesday has become more and more popular in recent years. From: Zhang, Cai, and Shi (2021)
  • 4. Increase Donations • A field experiment in a café showed that price promotion, compared to no promotion, could lead more consumers to donate (17.5% vs. 1.9%) and increase the average donation amount by 12.5 times. From: Zhang, Cai, and Shi (2021) Do Price Promotions Increase Donation Behavior? Evidence: Encourage Charitable Behavior • A consumer survey revealed that consumers’ charitable behaviors and willingness to engage in charitable behaviors increase with their spending in price promotion events.
  • 5. • Price promotions can boost consumers’ perceived resources by providing both actual monetary savings and a subjective experience of saving money. • Greater perceived resources after participating in price promotions increase consumers’ donation behavior. From: Zhang, Cai, and Shi (2021) Why Do Price Promotions Increase Donation Behavior? Price Promotions Perceived Resources Donation Behavior
  • 6. From: Zhang, Cai, and Shi (2021) Key Takeaways For Firms • Use price promotions as great opportunities to collaborate with charitable organizations. • By soliciting donations after consumers complete their purchases, firms can cultivate a purer image of corporate social responsibility. For Charitable Organizations • Whom to target: Consumers who have participated in price promotions. • When to target: Immediately after consumers make purchases. • How to increase effectiveness: Pair donation appeals with promotions for necessities that offer immediate discounts.