Dmytro Yermolov “Want better quality ? Rethinking QA and BA interaction”
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This document discusses improving the quality of requirements and testing by rethinking the interaction between business analysts and QA teams. It outlines common issues like requirements being rushed, not comprehensive enough, or conflicting between teams. The document proposes involving testers earlier in the planning process to develop requirements jointly with business analysts. This allows testing considerations to inform requirements development for better quality.
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The document discusses several key dimensions and definitions of quality in software development. It describes quality as meeting requirements, meeting user needs and expectations, and being developed according to sound engineering practices. The quality process involves planning, assurance, control and prevention of defects. Testing is important but has limitations - it occurs late, catches only code issues, and does not ensure other quality attributes. Quality assurance involves standards, reviews, audits and feedback to stakeholders throughout the development lifecycle.
Manual Testing
The document provides answers to frequently asked questions about manual software testing. It discusses introducing new QA processes, the role of documentation, qualities of a good test engineer, definitions of a test plan, test case, and other key testing terms. It also offers advice on issues like handling bugs, testing with changing requirements, and knowing when to stop testing. The overall focus is on best practices for planning, executing and improving manual testing processes.
Asq Voc Article 0210
Article on Voice-of-the-Customer written by me and Bob Caruso, published in the February 2010 issue of Quality Progress.
ST&PFinalArticle
The document discusses quality planning (QP), quality assurance (QA), and quality control (QC) as three important concepts that govern the structure of a QA team and a company's approach to software quality. QP involves creating plans to manage product quality. QA assures that software meets specified functionality and quality standards. QC establishes rules to ensure successive software builds continue to meet requirements. Effective QA requires all three components. The roles of the QA and QC teams are also described.
Introducing QA Into an Agile Environment
This document discusses introducing quality assurance (QA) processes into an agile development environment. It describes some common challenges that can arise when development and testing are not well integrated, such as business stakeholders finding bugs late in the process. The author advocates for making QA practices and results visible and incorporating QA personnel into agile ceremonies like planning and demos. With collaboration, commitment to quality, and clear communication, the QA team was able to gain trust and find bugs earlier. Their approach evolved to take on more types of testing, and they worked with business to define different testing levels and work testing around releases.
2.08 quality management 1
This document discusses project quality management. It notes that quality is an elusive concept in construction, with skill, materials, and design often causing problems. Independent inspections help ensure quality standards are met. As the real estate market matures, quality is becoming more important to buyers. The objective of quality management is to understand quality assurance and control, set quality systems, and ensure standards are met. Project quality management plans how quality will be achieved and demonstrated. Key inputs include requirements and risks, while tools include cost-benefit analysis and quality control charts.
DEVELOP QUALITY CHARACTERISTICS BASED QUALITY EVALUATION PROCESS FOR READY TO...
The users who use ready to use software product had better get the products’ quality information with classified by some kind of global standard metrics or technique for their evaluation. But many of those software products’ companies don’t provide the quality information because of the products are developed by their own development and evaluation process. But those users want to get quality information to reduce evaluation cost. Therefore, we develop our quality evaluation process with using quality characteristics of software external quality model on ISO/IEC 9126-1 for our software products. This evaluation process has feature of unsynchronized quality evaluation process toward development process. Also, the process starts from definition of classified quality requirement based on quality sub characteristics at test planning process to quality analysis at test completion process under software development cycle. We provide precise quality data of our product for our users through this evaluation process and the process might be reduced cost of our customers’
evaluation.
DEVELOP QUALITY CHARACTERISTICS BASED QUALITY EVALUATION PROCESS FOR READY TO...
The users who use ready to use software product had better get the products’ quality information with classified by some kind of global standard metrics or technique for their evaluation. But many of those software products’ companies don’t provide the quality information because of the products are developed by their own development and evaluation process. But those users want to get quality information to reduce evaluation cost. Therefore, we develop our quality evaluation process with using quality characteristics of software external quality model on ISO/IEC 9126-1 for our software products. This evaluation process
has feature of unsynchronized quality evaluation process toward development process. Also, the process starts from definition of classified quality requirement based on quality subcharacteristics at test planning process to quality analysis at test completion process under software development cycle. We provide precise quality data of our product for our users through this evaluation process and the process might be reduced cost of our customers’ evaluation.
Business Analyst interview Questions
In this presentation We discuss some of the questions hat are asked to Business Analyst In Interviews, These are the most common questions that get asked
Key Measurements For Testers
This document discusses key measurements for testers, including precision vs accuracy, goals for testing (SMART goals), the GQM methodology for defining test goals and questions, and various metrics for evaluating projects, products, and releases such as defect rates and trends. It provides examples of defining test plans and resources needed, tracking reported vs resolved defects, and criteria for determining when a release is ready.
Develop quality characteristics
The users who use ready to use software products had better getting the products’ quality
information with classified by some kind of global standard metrics or technique for their
evaluation. But many of those software products’ companies don’t provide the quality
information because of the products are developed by their own development and evaluation
process. But those users want to get quality information to reduce evaluation cost. Therefore,
we develop our quality evaluation process with using quality characteristics of software
external quality model on ISO/IEC 9126-1 for our software products. This evaluation process
has feature of unsynchronized quality evaluation process toward development process. Also, the
process starts from definition of classified quality requirement based on quality subcharacteristics
at test planning process to quality analysis at test completion process under
software development cycle. We provide precise our products quality data for our users through
this evaluation process and the process might be reduced cost of our customers’ evaluation.
тестовые стратегии
Situation 1:
- Perform automated regression, localization, and compatibility testing to reduce costs and ensure quality across regions
- Use IBM Jazz for test management to leverage customer experience and coordinate testing between onsite and offshore teams
- Conduct performance and security testing to ensure mobile and international capabilities meet requirements
Situation 2:
- Perform risk-based testing focusing on integration points and migrated components to address interdependencies
- Consult stakeholders to define clear acceptance criteria addressing priorities and risks
- Propose automated regression to continuously validate system as other components are developed
Situation 3:
- Conduct load, stress, and failover testing
PMP_Project Quality Management
The document discusses project quality management. It defines quality and differentiates it from grade. Quality must be planned for, not just inspected for. Several quality management tools are described that can be used in the Plan Quality process, including cost-benefit analysis, cost of quality analysis, seven basic quality tools like histograms and control charts, benchmarking, design of experiments, and statistical sampling. The key benefit of quality planning is that it provides guidance on how quality will be managed and validated throughout the project.
Quality assurance by Sadquain
The document discusses various quality assurance, testing, and development terms and concepts. It defines terms like QA, QC, software testing, verification, validation, smoke testing, sanity testing, destructive testing, testware, retesting, and regression testing. It also explains concepts like the bug life cycle, severity and priority of bugs, the role of QA, differences between build and release, challenges of software testing, and types of testing like data driven testing, alpha testing, beta testing, monkey testing, black box testing, white box testing, unit testing, and stress testing.
Estimator Metrics STC 2009
This document proposes an approach called "Estimator Metrics" for estimating quality assurance time and resources for a software project. It involves identifying impact elements, assigning degrees and risk priorities to those elements, and calculating an impact factor. Quality assurance activities are then defined and assigned degrees, risk priorities, and resultant factors to estimate the time required for each activity. As an example, it provides estimates for requirements review and test case design for an eInsurance project based on this approach. The estimates show the estimated hours and person-days required for each activity. The total estimated time required for all quality assurance activities is provided.
1st module.....
The document provides information on software testing and the software testing life cycle. It defines software, testing, and software testing. It describes why software testing is important and discusses manual testing. It covers the software development life cycle (SDLC) process and different testing models like waterfall, spiral, and agile. It also defines quality management systems, the roles of testers, and different testing techniques like black box and white box testing.
How to manoeuvre as test/QA responsible in agile teams to get the "right" pro...
Knud Hangaard presented on agile development at Saxo Bank and how testers can maneuver to achieve the right quality. He discussed how Saxo Bank uses Scrum, Kanban and Prince2 methodologies in development. Testers focus on risk-based testing and time-boxed cycles. Key lessons included having clear and flexible processes, effective communication, and adopting a risk-focused mindset to test the highest priority areas first.
Software process and product quality assurance in it organizations
The document discusses software process and product quality assurance in IT organizations. It describes the objectives and importance of process and product quality assurance (PPQA), which involves objectively evaluating processes, work products, and services to identify noncompliance issues and provide feedback for improvement. The document outlines key PPQA activities like establishing a PPQA plan, providing training, evaluating processes and work products, preparing reports, and addressing noncompliance issues. It also discusses roles and procedures for implementing PPQA, including preparing a PPQA plan, conducting evaluations, and reporting results. The goal of PPQA is to provide objective oversight and feedback to help ensure high-quality products and continual process improvement.
Software process and product quality assurance in it organizations
The document discusses software process and product quality assurance in IT organizations. It describes the objectives and importance of process and product quality assurance (PPQA), which involves objectively evaluating processes, work products, and services to identify noncompliance issues and provide feedback for improvement. The document outlines PPQA procedures such as developing a PPQA plan, providing training, evaluating processes and work products, preparing reports, and defining roles. It also discusses ensuring objectivity in evaluations. Overall, the document provides an overview of PPQA and how it supports high-quality software development through objective evaluations and continuous improvement.
Quality - A Priority In Service Engagements
I made this presenation on Quality - in reference to Software Service Engagements - at Interra Bangalore in 2006
Similar to Dmytro Yermolov “Want better quality ? Rethinking QA and BA interaction” (20)
DEVELOP QUALITY CHARACTERISTICS BASED QUALITY EVALUATION PROCESS FOR READY TO...
DEVELOP QUALITY CHARACTERISTICS BASED QUALITY EVALUATION PROCESS FOR READY TO...
DEVELOP QUALITY CHARACTERISTICS BASED QUALITY EVALUATION PROCESS FOR READY TO...
DEVELOP QUALITY CHARACTERISTICS BASED QUALITY EVALUATION PROCESS FOR READY TO...
How to manoeuvre as test/QA responsible in agile teams to get the "right" pro...
How to manoeuvre as test/QA responsible in agile teams to get the "right" pro...
Software process and product quality assurance in it organizations
Software process and product quality assurance in it organizations
Software process and product quality assurance in it organizations
Software process and product quality assurance in it organizations
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НАРЦИСИЗМ ЯК ПАСИВНЕ КУРІННЯ
Що ми будемо робити на вебінарі? Ми розберемо такі явища
✅ як нарцистичний розлад особистості,
✅ грандіозний нарцисизм,
✅ газлайтинг,
✅ знецінення,
✅ гойдалки вина-лють-вина,
✅ нарцистичне розширення,
✅ бомбардування любов’ю,
✅ мімікрування,
✅ створення ілюзорного майбутнього,
✅ контроль,
✅ спалахи гніву,
✅ вгадування майбутнього,
✅ вибір перебором, трошки хлібчика, щоб не подох,
✅ відштовхування/кидання/блокування,
✅ покарання мовчанням.
МАНІПУЛЯЦІЇ: ХТО КОГО І ДЛЯ ЧОГО? - Інна Тіторенко
ВЕБІНАР: "МАНІПУЛЯЦІЇ: ХТО КОГО І ДЛЯ ЧОГО?":
Що таке маніпуляції?
Які бувають види маніпуляції, як їх відрізнити?
Хто і чому маніпулює?
Чи добре чи погано маніпулювати?
І звичайно, як їм протистояти?
How to run a discovery workshop
Під час доповіді поговоримо про участь бізнес-аналітиків і розкриємо основні складові discovery workshop:
- Організація. Коли проведення воркшопу, окрім стартової фази, є максимально ефективним?
- Підготовка. Як почати з нічого і якісно підготуватись до воркшопу у стислі терміни?
- Проведення: Workshop Do’s and Don’ts. Приклади технік і вправ, а також приблизний план самого воркшопу.
- Оформлення кінцевих результатів або презентації, що запам’ятовуються
З понеділка йду на новий проект. The tester’s version - Олександра Зубаль
З понеділка йду на новий проект. The tester’s version - Олександра Зубаль:
- Коли тестувальнику починати тестувати? Очікування VS реальність
- Новий проєкт. Шо робити?
- Старий проєкт, але змінюється тестувальник. Шо робити?
- Як все зібрати докупи, розкласти по поличках і почати нормально спати ночами?
Контентна стратегія в ІТ: від статті до першого ліда
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Oleh Shpyrna "Security Testing Basics: Check your Webapp for gaps before l_unch"
This document provides an overview of security testing basics. It discusses adding security checks to testing by following best practices like the OWASP Top 10. The agenda includes who penetration testers are, integrating security into the SDLC, and basic tools for security testing like BurpSuite and Nmap. Common issues covered include injections, cross-site scripting, and insecure design. Resources are provided for training like PortSwigger Web Security Academy and HackTheBox.
Stepan Shykerynets "Power of QA (A Journey: From Hell to Heaven. Story of gr...
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This document discusses test automation and the fundamental testing process. It covers the typical stages of testing including planning, monitoring and control, analysis and design, implementation and execution, and completion. Other sections provide overviews of typical industry domains for testing, considerations for planning like budget and dependencies, and important aspects of testing like goals, methodology, documentation and reporting, tools, and ensuring quality. The overall message is the importance of establishing a thorough and well-executed testing process to deliver high quality products and services.
Vladyslav Romanchenko "How to keep high code quality without e2e tests"
This document discusses how to test React and Redux applications without end-to-end tests. It recommends using unit and integration tests instead to test individual components and functions. It provides examples of how to test helper functions, action creators, reducers, selectors, and component rendering and interactions using Jest and libraries like Enzyme. Key steps include mocking dependencies, dispatching actions, and asserting on output or UI states. Following these techniques allows testing isolated pieces and catching errors early without relying on unstable end-to-end tests.
Діана Пінчук "Як відрізнити авторизацію від аутентифікації та перестати бояти...
Authentication (AuthN) is the process of verifying a person's identity, while authorization (AuthZ) determines what resources that person can access. AuthN uses factors like passwords, tokens, and biometrics to confirm someone is who they say they are. AuthZ implements access controls based on attributes, roles, rules or policies to govern resource permissions. Identity and access management (IAM) combines AuthN and AuthZ with user management to provide the right access to the right individuals. When testing, it is important to distinguish AuthN from AuthZ and understand how each can be exploited through vulnerabilities like weak credentials, authorization bypass, or privilege escalation.
Yuriy Malyi "E2E testing organization in multi-system projects"
The document discusses end-to-end (E2E) testing organization for multi-system projects. It addresses determining team roles and responsibilities, defining the testing process and bug workflow, analyzing environments, and outlining steps for organizing E2E testing for project drops or releases. The presentation provides diagrams of user story and environment workflows and recommends getting an overall project picture, setting quality gates at each stage, and preparing test cases and environments to ensure smooth project drops or releases.
Petro Tarasenko "You've become a TL. What's next?"
The document provides advice for a new QA team lead on next steps. It suggests creating a solid plan that addresses current challenges, future vision, timeline, and key performance indicators. The plan should be shared with key stakeholders like testing team, managers, developers, and product teams. It also emphasizes learning about priorities, challenges, and allies/detractors. Finally, it advises rehearsing the plan to concisely convey necessary information to busy managers.
Roman Yakymchuk "Дослідницьке тестування. Перезапуск"
Roman Yakymchuk "Дослідницьке тестування. Перезапуск"
Maryna Shulga "Mission Impossible. Впровадити тест процеси, якщо ніхто цього ...
This document discusses an individual who is a test manager and provides various training services including QA fundamentals courses, ISTQB certification courses, and corporate soft skills training. It also mentions their work in industries such as healthcare, retail, and infrastructure. The document then discusses objections that can come up during presentations and how to address objections by turning them into benefits or requests for more information. It emphasizes that objections are not rejections but buying signals and opportunities to provide additional details.
Олексій Брошков "Мистецтво Дослідницького Тестування"
Олексій Брошков "Мистецтво Дослідницького Тестування"
Альона Тудан " Життя QA в ажурі"
QA manager Alona Tudan discusses her experience in QA and her dream of working with Microsoft Azure. She provides an overview of how to analyze logs and track failures on Azure using analytics queries. Tudan also demonstrates how to send and receive messages from Azure queues and topics using manual tools like Azure Storage Explorer and automated testing with Java code.
Зоряна Борбулевич "Підхід, який трансформував компанію Microsoft: ННК і його...
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МАНІПУЛЯЦІЇ: ХТО КОГО І ДЛЯ ЧОГО? - Інна Тіторенко
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З понеділка йду на новий проект. The tester’s version - Олександра Зубаль
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Контентна стратегія в ІТ: від статті до першого ліда
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Oleh Shpyrna "Security Testing Basics: Check your Webapp for gaps before l_unch"
Oleh Shpyrna "Security Testing Basics: Check your Webapp for gaps before l_unch"
Stepan Shykerynets "Power of QA (A Journey: From Hell to Heaven. Story of gr...
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Vladyslav Romanchenko "How to keep high code quality without e2e tests"
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Діана Пінчук "Як відрізнити авторизацію від аутентифікації та перестати бояти...
Yuriy Malyi "E2E testing organization in multi-system projects"
Yuriy Malyi "E2E testing organization in multi-system projects"
Petro Tarasenko "You've become a TL. What's next?"
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Roman Yakymchuk "Дослідницьке тестування. Перезапуск"
Roman Yakymchuk "Дослідницьке тестування. Перезапуск"
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Олексій Брошков "Мистецтво Дослідницького Тестування"
Олексій Брошков "Мистецтво Дослідницького Тестування"
Зоряна Борбулевич "Підхід, який трансформував компанію Microsoft: ННК і його...
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The Radar reflects input from APCO’s teams located around the world. It distils a host of interconnected events and trends into insights to inform operational and strategic decisions. Issues covered in this edition include:
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Digital Marketing best practices including influencer marketing, content creators, and omnichannel marketing for Sustainable Brands at the Sustainable Cosmetics Summit 2024 in New York
Innovation Management Frameworks: Your Guide to Creativity & Innovation
Innovation Management Frameworks: Your Guide to Creativity & InnovationOperational Excellence Consulting
[To download this presentation, visit:
https://www.oeconsulting.com.sg/training-presentations]
This PowerPoint compilation offers a comprehensive overview of 20 leading innovation management frameworks and methodologies, selected for their broad applicability across various industries and organizational contexts. These frameworks are valuable resources for a wide range of users, including business professionals, educators, and consultants.
Each framework is presented with visually engaging diagrams and templates, ensuring the content is both informative and appealing. While this compilation is thorough, please note that the slides are intended as supplementary resources and may not be sufficient for standalone instructional purposes.
This compilation is ideal for anyone looking to enhance their understanding of innovation management and drive meaningful change within their organization. Whether you aim to improve product development processes, enhance customer experiences, or drive digital transformation, these frameworks offer valuable insights and tools to help you achieve your goals.
INCLUDED FRAMEWORKS/MODELS:
1. Stanford’s Design Thinking
2. IDEO’s Human-Centered Design
3. Strategyzer’s Business Model Innovation
4. Lean Startup Methodology
5. Agile Innovation Framework
6. Doblin’s Ten Types of Innovation
7. McKinsey’s Three Horizons of Growth
8. Customer Journey Map
9. Christensen’s Disruptive Innovation Theory
10. Blue Ocean Strategy
11. Strategyn’s Jobs-To-Be-Done (JTBD) Framework with Job Map
12. Design Sprint Framework
13. The Double Diamond
14. Lean Six Sigma DMAIC
15. TRIZ Problem-Solving Framework
16. Edward de Bono’s Six Thinking Hats
17. Stage-Gate Model
18. Toyota’s Six Steps of Kaizen
19. Microsoft’s Digital Transformation Framework
20. Design for Six Sigma (DFSS)
To download this presentation, visit:
https://www.oeconsulting.com.sg/training-presentationsDigital Transformation Frameworks: Driving Digital Excellence
[To download this presentation, visit:
https://www.oeconsulting.com.sg/training-presentations]
This presentation is a curated compilation of PowerPoint diagrams and templates designed to illustrate 20 different digital transformation frameworks and models. These frameworks are based on recent industry trends and best practices, ensuring that the content remains relevant and up-to-date.
Key highlights include Microsoft's Digital Transformation Framework, which focuses on driving innovation and efficiency, and McKinsey's Ten Guiding Principles, which provide strategic insights for successful digital transformation. Additionally, Forrester's framework emphasizes enhancing customer experiences and modernizing IT infrastructure, while IDC's MaturityScape helps assess and develop organizational digital maturity. MIT's framework explores cutting-edge strategies for achieving digital success.
These materials are perfect for enhancing your business or classroom presentations, offering visual aids to supplement your insights. Please note that while comprehensive, these slides are intended as supplementary resources and may not be complete for standalone instructional purposes.
Frameworks/Models included:
Microsoft’s Digital Transformation Framework
McKinsey’s Ten Guiding Principles of Digital Transformation
Forrester’s Digital Transformation Framework
IDC’s Digital Transformation MaturityScape
MIT’s Digital Transformation Framework
Gartner’s Digital Transformation Framework
Accenture’s Digital Strategy & Enterprise Frameworks
Deloitte’s Digital Industrial Transformation Framework
Capgemini’s Digital Transformation Framework
PwC’s Digital Transformation Framework
Cisco’s Digital Transformation Framework
Cognizant’s Digital Transformation Framework
DXC Technology’s Digital Transformation Framework
The BCG Strategy Palette
McKinsey’s Digital Transformation Framework
Digital Transformation Compass
Four Levels of Digital Maturity
Design Thinking Framework
Business Model Canvas
Customer Journey Map
Understanding User Needs and Satisfying Them
https://www.productmanagementtoday.com/frs/26903918/understanding-user-needs-and-satisfying-them
We know we want to create products which our customers find to be valuable. Whether we label it as customer-centric or product-led depends on how long we've been doing product management. There are three challenges we face when doing this. The obvious challenge is figuring out what our users need; the non-obvious challenges are in creating a shared understanding of those needs and in sensing if what we're doing is meeting those needs.
In this webinar, we won't focus on the research methods for discovering user-needs. We will focus on synthesis of the needs we discover, communication and alignment tools, and how we operationalize addressing those needs.
Industry expert Scott Sehlhorst will:
• Introduce a taxonomy for user goals with real world examples
• Present the Onion Diagram, a tool for contextualizing task-level goals
• Illustrate how customer journey maps capture activity-level and task-level goals
• Demonstrate the best approach to selection and prioritization of user-goals to address
• Highlight the crucial benchmarks, observable changes, in ensuring fulfillment of customer needs
Organizational Change Leadership Agile Tour Geneve 2024
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Dmytro Yermolov “Want better quality ? Rethinking QA and BA interaction”
- 1. 1CONFIDENTIAL Want better quality? Rethinking QA and BA interaction.
- 2. AGENDA 1.THE ROLE OF BA ON THE PROJECT 2.HOW DO COOPERATION ANALYST AND QA USUAL. WHAT IS THE PROBLEM WITH THIS APPROACH? 3.HOW TO FIX IT – A DESCRIPTION OF HOW TO IMPROVE THE QUALITY OF REQUIREMENTS AND TESTING
- 3. WHO IS BUSINESS ANALYST ?
- 4. WHO IS BUSINESS ANALYST ?
- 5. WHO IS BUSINESS ANALYST ?
- 6. WHO IS BUSINESS ANALYST ?
- 7. WHO IS BUSINESS ANALYST ?
- 8. THE MOST COMMON SCENARIO Business Analyst Technical Requirements Test Designer Test Cases Test Engineer Bug Reports Client Business Requirements
- 9. “THE QUALITY” OF PRODUCT
- 10. “THE QUALITY” OF REQUIREMENTS Not enough wide Not enough deep Part of the requirement is redundant Full of mistakes
- 11. “RUSH” PROBLEM Project Manager planned time for the collection and formulation of requirements without regard to quality Depth of requirements is the same. The complexity of the test is not weighed for each of the features
- 12. “BULLSHIT” MEANS CONFLICT The involvement of testers after the end of the time given to the development of requirements User Stories and Use Cases have the same depth (bad for testing) The analyst believes that he's/she's “done”, and reluctantly cooperates with QA
- 13. HOW DO BETTER ? Business Analyst Technical Requirements Test Designer Test Cases Test Engineer Bug Reports Client Business Requirements Planning Development
- 15. PLANNING CYCLE
- 16. THE END