The document outlines a three step client consultation process used by DL●Q Enterprises to develop customized solutions for organizational issues. In step one, they meet with senior management to understand and document the problem. In step two, DL●Q's team confers offsite to design a high-quality, cost-effective solution. In step three, they present the executive briefing and proposal to senior management. The goal is to ensure expectations are met through open communication and a solution that addresses the root cause while providing measurable results.

1. Client Consultation Process The only way to ensure our solution will resolve your organizational issue!

2. DL●Q Enterprises Co. Engagement Methodology Why? Because we have found that this simple approach works best to ensure that we meet your expectations. We do this by providing you and your organization with a cost effective solution that not only meets your needs but often exceeds them by ensuring the highest standards of quality with measurable results.

3. Client Consult Process Overview 1st, we meet with you and your team 3rd, then we deliver our solution proposal to you and your team 2nd, we confer Offsite with our Team

4. Client Consultation Step 1 Meetings with Senior Management To determine, define, and document the future state vision

5. Client Consultation Step 2 DL●Q Solution Development We confer with our experienced team of consultants and management to develop a high quality cost effective solution Typically 1-2 days offsite

6. Client Consultation Step 3 Meeting with Senior Management To deliver an executive briefing and solution proposal

7. About Step 1 What is the purpose? To explore, identify, agree, and document the REAL issue(s). How long does it take? As little as 2 one hour sessions (minimum) or, As many meetings as your organization feels it needs to fully explore, identify, agree upon, and document the issue(s).

8. More About Step 1 What are the expectations? DL●Q expects: To be provided with an open an honest dialogue regarding the nature and possible causes of the issue(s) Access to requested documentation regarding Policies Processes Procedures

9. About Step 3 What do we deliver? An executive briefing consisting of Executive Summary Executive Presentation High Level Proposal High Level Statement of Work Much more…

10. Questions? प्रश्न 問題 Fragen تساؤلات سوال بکنم Въпроси Kysymykset Preguntas שאלות Θέματα Domande Spørgsmål Call +1.877.DLQ-ITSM E-Mail info@DLQ-ITSM.com