"عسى ان تكون علما ينتفع به" Soft skills Business etiquette

1. Corporate Etiquette
Dining Etiquette

2. 1. What is corporate etiquette
2. Benefits of corporate etiquette
3. Communication etiquette
4. Email etiquette
5. Phone etiquette
6. Meeting etiquette
7. Business cards etiquette
8. Dining etiquette
8. Handshake etiquette
9. Dressing etiquette
8. Common courtesy expressions
9. Phrases for greeting
10. Steps to make introductions
11. Role of body language in etiquette
12. Hofstede model to analyse cultures
13. Characteristics for good corporate etiquette
14. Behaviours driving corporate etiquette
15. Behaviours to avoid in etiquette

3. Dining and Corporate Etiquette
› You should always remember that even if you are having just lunch/dinner with your
prospective or current employer and it may seem just like a normal meal, however, it
is still business.
› Therefore, it is crucial that you should always be at your best behavior and follow all
the norms of dining and corporate etiquette.

4. Guidelines While Dining in
A Business Environment

5. Do not take the first serving of dishes
Pass the dishes around and
then take your serving last

6. Start eating your food only after
Everyone Has Been Served
During dining while sitting at a banquet table, you may
start eating when
Two People to Your Left and
Right are Served

7. Wait for everyone to get seated and only then you should
unfold your napkin and place
it on your lap

8. Place your napkin on your chair in case you have to
leave the table during a
meal

9. Always Put Your
Water Glass on Your Right

10. in case someone uses your bread and butter plate;
Place your bread on your
dinner plate
Do not correct him/her

11. Do not order any
Alcoholic Beverages,
even if others did

12. Do not order for food stuff which
may prove to be
Messy While Eating

13. Keep your
Mouth Closed
while chewing your food
Do Not Talk
with food in your mouth

14. Reach only those items which are
placed in front of you.
Request your neighbor to pass items
that are placed out of your reach.
Ask to people on your left and pass
items to people on your right.
Always pass salt/pepper as a set.

15. After you have finished eating
Place your napkin neatly, but not
folded, on the table

16. Avoid using
your cell phone
during business meals

17. The bill for the business meals should be
paid for by
The Most
Senior Person
in the group

18. Always butter your bread by taking butter from the butter plate and
placing it onto your bread plate.
Do not butter your bread from the
butter plate

19. After you have finished eating
Leave Your Plate Where it
is in the Place Setting
and not push your plates away or stack them

20. You should leave it to the host to bring up topics
of business in the conversation.
In case you are the host, you should wait until
everyone’s order has been taken before
beginning a business discussion.

21. The beginning of the meal is signaled when
the host unfolds his or her napkin

22. Make sure that you do not place your cell phone,
files, purse, briefcase, laptop etc. on the table.

23. • Cut your food one bite at a time and do not cut
all of your food at one time.
• Break the bread into smaller and more
manageable pieces and never eat it whole.

24. You should not order something which is too
expensive; instead order for something of low to
mid expense.

25. Turn your cup over, if you do not
want coffee.

26. › You should work your way inwards by starting with the knife, fork, or spoon that is farthest
from your plate.
› You should always use only one utensil for each course.

27. Break – American style Break – Continental style

28. Finished The meal was excellent

29. I didn't like the meal Ready for the next plate

30. Formal Table Setting

31. Formal Table Setting
› It is very important that you understand the formal table setting during dining in order
to follow dining etiquette.
› It can be very confusing to be presented with a variety of eating utensils.
› However, you should always keep in mind “to start at the outside and work your way
in.”
› You should also remember the acronym ‘BMW’ which means ‘Bread, Meal, Water’ to
understand the order in which you should proceed on the dining table.

34. Contact us on;
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