Dima Salaita is a Jordanian female seeking a position in human resources. She has a bachelor's degree in French language and literature from the University of Jordan. She is certified as a human resources manager by the Jordan University of Science and Technology. Currently she works as an administrative assistant at the American University of Madaba, where she has been for 4 years. Previously she has worked as a personal assistant at the Holiday Inn Resort Dead Sea and as a sales and purchasing representative at a Jordan art shop during her university studies.

1. Personal Information
Nationality : Jordanian Gender: Female
Date of Birth : June 15, 1988 Place of Birth: Madaba - Jordan
Marital Status : Married Address: Jordan, Madaba
Email:dimasalaita88@gmail.com P.O BOX: 920 Madaba 17110 Jordan
Mobile: (+962) (79) 9702272 Home: (+962)( 5) 3244859
Objective
Obtain a suitable position in the Human resources field, to deliver the utmost HR services, resulting in employees’
development and satisfaction.
Education
Certified Human Resources Manager
Accredited by Jordan University of Science and Technology- Lead Academy Amman -Jordan
January 1st, 2016
Professional Diploma in Human Resources Management
Accredited by Boston college - Lead Academy Amman -JordanOctober 3
rd
, 2016
BSc. In French Language and its Literature
University Of Jordan Amman- Jordan
October 28
th
, 2011
The General Secondary Education Certificate Exam- IT Stream
Room Orthodox School Madaba- Jordan
Languages
Language level To: Speak Read Write
Arabic Fluent Fluent Fluent
English Good Working Knowledge Fluent Good Working Knowledge
French Limited Knowledge Good Working Knowledge Limited Knowledge
Spanish Basic Knowledge Basic Knowledge Basic Knowledge
I am certified "Human resources Manager” and I have BSc. degree in French Language
and its literature.
I am currently employed by American University of Madaba, as an administrative
assistant. I have been working there for 4 years, I am highly experienced in compose and
edit letters, memoranda, manage the office without supervision, juggling multiple tasks
effectively, and maintaining confidentiality with highly sensitive materials and matters,
familiarity with AUM rules and regulations, exceptional ability to provide excellent
customer services, ability to meet deadlines and objectives..
Personal Summary
Dima Ibrahim Salaita

2. Professional Experience
Administrative AssistantAmerican University of Madaba (AUM)October 8
th
,2012 - Current
 Maintaining the Dean calendar, and his daily reminders and upkeep the Dean Address book with all the
updated information on his contacts.
 Scheduling and coordinating internal and external meetings, and make sure minutes of the meeting are
taken, transcribed, and sent to the attendees in both languages: English and Arabic.
 Assisted in the preparation, set-up, effective communication and smooth running of events related to
the faculty.
 Retrieve documents, records, and reports while ensuring confidentiality, and retention protocols.
 Perform clerical duties including: filing, typing, copying, and drafting official letters in both English and
Arabic language.
 Prepare the correspondence forms related to the faculty members’ salaries, and new staff
appointments.
 Assist in handling incoming and outgoing correspondence.
 Ensure that all staff requirements, inquiries, questions, etc. are being met in a timely manner.
 Assist in all aspects of administrative management.
 Acted as a direct link between the students and the Dean.
 Train other Administrative Assistants employees by sharing knowledge and experience with them and
provide support as needed.
 Dealt with students’ queries and complaints in a professional manner.
Personal AssistantHoliday Inn Resort Dead Sea2011- 2012
 Holds responsibility for overseeing the smooth functioning of the hotel board, lobby TV slide show and
TV room channels’ list.
 Prepare and manage correspondence and documents.
 Arrange for conference room schedules and made sure minutes of the meeting were taken, transcribed,
and sent to attendees.
 Organize internally and externally the hotel swims & lunch reservations.
 Manage the departments’ needs and essentials to maintain the work environment promised at the
resort.
 Handle all verbal and written communications, emails, inquiries, and providing information.
 Worked on FBM system and Sky Bayan HR management.
 Leader of “Hotel Quality Assurance Committee”, duties include: hotel cleanliness, food tasting and
rooms maintenance.
 Send and receive faxes
Sales and Purchasing representativeJORDAN ART SHOP
During my studies at
University of Jordan
 Liaising with customers and the dealer network to answer and resolve their queries.
 Strive to meet a monthly goal for sales
 Develop and update knowledge of all products to determine the best methods of promoting products.
 Responsible for the accurate entry, proofing, and submission of purchase orders based on customer
demand.
 Maintain superior level of accuracy while creating and verifying purchase order information
including proper product costing.
 Review the routine purchase order and follow-up, and expediting of orders

3. .
Professional Development
Training courseVenueYear
Test for English International CommunicationAmerican Language Center (US
Embassy)
2016
Managing Work Place Conflict through MediationJordan Better Work Place Association
Amman-Jordan
2016
Time Management & Handling Work Pressure
Training Workshop
Arab Professional Human Resources
Association (APHRA).
Amman, Jordan.
2016
H ow to Establish a Human Resources
Department.
Arab Professional Human Resources
Association (APHRA).
Amman, Jordan.
2016
Microsoft office Course.American University of Madaba (AUM).
Madaba, Jordan
2013
English CourseAmerican University of Madaba (AUM).
Madaba, Jordan
2013
Capacity Building (Communication Skills – Time
Management – Business Etiquette – Problem
Solving).
American University of Madaba (AUM).
Madaba, Jordan
2013
How to be a LeaderInjaz at King Abdullah Fund.
Amman, Jordan
2010
Work EthicInjaz at King Abdullah Fund.
Amman, Jordan
2010
Success SkillsInjaz at King Abdullah Fund.
Amman, Jordan
2010
Personal Qualities & Skills
Team work:
 Enjoy working independently or part of a team.
Communications:
 Effective communication skills developed through giving and receiving feedback, writing reports,
debating, dealing with students and Academic staff in a tactful and diplomatic way.
 Strong networking ability
 Able to explain guidance plan, curriculums to students and their parents.
Searching
 Enjoy researching, collating and presenting information to my boss.
 Use internet and e-mail on a regular basis
 Familiar with social networking sites.
Interpersonal:
 Can get with a wide range of people and enjoy meeting new people.
 Patient, able to inspire trust, good listener and lead by example
 Enjoy learning new languages and working in different working environments
 Enjoy problem solving scenarios.
Interests
 Sport, awarded various medals for basketball in school.
 Theatre, participate in school, university choir and plays, as well as the annual Jerash Festival for
Culture and Arts.
 Fashion, modeling at Alla’a and Shady beauty center salon and I have a published magazine.