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The Digital Reality

                       Search

                      MDAS Singapore
                      Chris Schaumann, Country Sales Manager
Slide 2 | © Microsoft Corporation 2007
Future Shape of Advertising




Slide 5 | © Microsoft Corporation 2007
The Consumer is in Control




Slide 6 | © Microsoft Corporation 2007
The Consumer is in (Remote) Control




Slide 7 | © Microsoft Corporation 2007
The new TV Reality

 Before DVRs, (TV Viewing)                        After DVRs
 • 70% of television viewing                      • Up to 60% of viewing is time
   happens during primetime                         shifted
   hours
 • Virtually all television                       • Reality, news and sports are
   watched quot;livequot;                                   the only genres that retain
                                                    much live audience
                                                  • 70% of commercials are
 • Life fits into the network's
                                                    skipped
   schedule
                                                  • Two-thirds of television
                                                    occurs outside of primetime
                                                    hours
Slide 9 | © Microsoft Corporation 2007
DVR – the next VCR (with a catch)
     In recorded programming, what percentage of ads do you actually watch?




      Source: Forrester’s consumer technographics 2004 DVR online study

Slide 10 | © Microsoft Corporation 2007
Digital Generation




      Source: Nielsen//NetRatings consumer Survey 06/06

Slide 14 | © Microsoft Corporation 2007
No more Mass Media?




Slide 15 | © Microsoft Corporation 2007
TV Channel Proliferation
         The End of Mass Media


               7109
                                      Number of TV Channels



                                         1686




                                                                     416
                                                                                                  246
                                                                                                          93


                                                                      UK
             Japan                         US                                                   France   Germany


Source: Europe: Screen Digest 2005, Japan: Wikipedia May 2006, US: US Federal Comms Commission, 2004
The End of Mass Media


                     34%

                                               24%


                                                         13%
                                                                    9%




Source: NAB (1965 – 1986); Nielsen (2000)


Slide 17 | © Microsoft Corporation 2007
Multi-tasking




      Source: MindShare, November 2005

Slide 18 | © Microsoft Corporation 2007
Always connected and informed




          Access home & work                             Connected




               Self expression                            Informed


Slide 20 | © Microsoft Corporation 2007
The Internet beats the TV
                                          in the Battle for Attention




Slide 22 | © Microsoft Corporation 2007
Print Global Trends
       1995 USD billions constant prices




                                           140
                                           135
                                           130
                                           125
                                           120
                                           115
                                           110
                                           105
                                           100
                                                 1993   1994   1995   1996   1997   1998   1999   2000   2001   2002




Slide 23 | © Microsoft Corporation 2007
Slide 24 | © Microsoft Corporation 2007
Print Humor




Slide 26 | © Microsoft Corporation 2007
                                                        26
The Rise of Windows Live Spaces



                                                                120 m




                                                         40 m
                            2m




      Source: Microsoft Internal Data (audited by PWC)

Slide 27 | © Microsoft Corporation 2007
The Internet has reached Critical Mass




Slide 28 | © Microsoft Corporation 2007
Exploding Online Users in APAC




      Source: www.internetworldstats.com, February 2007

Slide 29 | © Microsoft Corporation 2007
Exploding Online Users in APAC




      Source: www.internetworldstats.com, February 2007

Slide 30 | © Microsoft Corporation 2007
Exploding Online Penetration in Asia




      Source: www.internetworldstats.com, February 2007

Slide 31 | © Microsoft Corporation 2007
Who’s Online?




      Source: PAX Q3,05-Q2,06 (10 markets ex Tokyo; among top Management Sample)

Slide 32 | © Microsoft Corporation 2007
Average Hours of
                                          Media Exposure per Day




      Source: Synovate Young Asians Nov 2005

Slide 35 | © Microsoft Corporation 2007
What is the Global Youth spending more Time on?




Slide 40 | © Microsoft Corporation 2007
But Consumers are still way ahead….




Slide 41 | © Microsoft Corporation 2007
The World is changing (fast!)




      Growth rate: years to reach a quarter of the US population

Slide 43 | © Microsoft Corporation 2007
The World is changing (fast!)




Growth rate: years to reach a quarter of the US population
Digital Dominance


                                                                                      Games

                                                                            Digital radio

                                                                       Mobile
                                                             Outdoor

                                                                                              Digital TV
                                       Cinema

            Analogue radio
                                                                        Analogue TV
                                                                                                Internet
                                      Print




      Growth rate: years to reach a quarter of the US population
    Source: ISOBAR

Slide 45 | © Microsoft Corporation 2007
Internet is the most helpful Medium
                       for Product/Service Information




      Source: Synovate Young Asians Nov 2006

Slide 47 | © Microsoft Corporation 2007
Internet for B-2-B?




Slide 48 | © Microsoft Corporation 2007
Internet is the most
             helpful Medium for Consumer Electronics




      Source: Consumer Electronics Association, Oct 2006

Slide 49 | © Microsoft Corporation 2007
Consumers research & buy Online




Source: EIAA Mediascope 2005
Share of Advertising Expenditure – U.S. 2005




Source: Media expenditures by medium from TNS Media Intelligence & Coen’s



  Slide 52 | © Microsoft Corporation 2007
Share of Advertising Expenditure – U.S. 2005

                                                                                                                                 COEN’S U.S.
                               ADVERTISING EXPENDITURES                              MEDIUM AS % OF TOTAL                         TOTALS*
MEDIA                                      2005                 2004         % CHG           2005           2004         2005             2004    % CHG
Direct mail                          NA                   NA                  NA             NA             NA          55,218           52,191    5.8
Yellow Pages                         NA                   NA                  NA             NA             NA          14,229           14,002    1.6
Cable local spot                     NA                   NA                  NA             NA             NA           5,358            5,103     5
Network TV                                26,706               26,218         1.9            9.9            9.9         16,128           16,713    -3.5
Local newspaper                           25,537               25,164         1.5            9.4            9.5         39,870           38,985    2.3
Magazine                                  23,218               21,628         7.3            8.6            8.2         12,847           12,247    4.9
Spot TV                                   17,115               18,794         -8.9           6.3            7.1         24,300           25,877    -6.1
Cable TV network                          16,453               14,818         11             6.1            5.6         18,296           16,424   11.4
Internet                                   8,323                7,343        13.3            3.1            2.8          7,764            6,853   13.3
Local radio                                7,431                7,453         -0.3           2.7            2.8         15,357           15,205     1
Business publication                       5,038                5,234         -3.7           1.9             2           4,170            4,072    2.4
Syndicated TV                              4,222                3,931         7.4            1.6            1.5          3,865            3,674    5.2
Outdoor                                    3,529                3,213         9.8            1.3            1.2          6,232            5,770     8
National newspaper                         3,467                3,303         4.9            1.3            1.3          7,465            7,629    -2.1
National spot radio                        2,604                2,617         -0.5            1              1           3,469            3,540    -2
Sunday magazine                            1,739                1,529        13.7            0.6            0.6    NA               NA             NA
FSI                                        1,442                1,392         3.6            0.5            0.5    NA               NA             NA
Network radio                              1,010                1,028         -1.7           0.4            0.4           814              836     -2.6
Local magazine                              451                  360         25.2            0.2            0.1    NA               NA             NA
Total US                               271,074              263,766           2.8            100            100     271,074           263,766      2.8

 Source: Media expenditures by medium from TNS Media Intelligence & Coen’s


      Slide 53 | © Microsoft Corporation 2007
Slide 54 | © Microsoft Corporation 2007
Regional Reach (vs. TV)




      Source: Synovate Young Asians 2005, Hong Kong, Singapore, Korea & Taiwan

Slide 59 | © Microsoft Corporation 2007
Regional Reach (vs. Print)




      Source: Synovate PAX 2005/06 (Q2 ’05-Q1 ’06)
      % Av. Issue Readership,
Slide 60 | © Microsoft Corporation 2007
Reaching Consumers
                                 throughout their Media Day

     7.00am                                                 Journey
                                          Morning Paper
                        Breakfast News                                   Breakfast Show
                                                            To Work                       Check News/
                                                                                             Mail
     9.00am
   11.00am                                                                                  Search

     1.00pm                                Paper/Mags        Out for                      News, Sport,
                                                                           Drive Time
                                                             Lunch                          Finance
     3.00pm
     5.00pm                                                                                 Search

     7.00pm                               Leisure Mags
                                                                           Drive Time      Web Cast
                                                          Journey Home
     9.00pm
                           News, Ent,
                             Sport
   11.00pm



Slide 63 | © Microsoft Corporation 2007
Digital Convergence




                                                    + WiFi



Slide 66 | © Microsoft Corporation 2007
The Captains of the Industry get it...




  Digital is becoming the core marketing tool. ... it
  is, and we should have no doubt about this, a
  fundamental and irreversible evolution.
                                               Publicis Groupe CEO Maurice Levy




                                                                                  Source: AdAge May 2007

Slide 68 | © Microsoft Corporation 2007
The Captains of Industry get it...




   I believe today’s marketing model is broken. We’re applying antiquated thinking
   to a new world of possibilities…
                                                                Jim Stengel, GMO: P&G




Slide 69 | © Microsoft Corporation 2007
The Captains of the Industry get it…




  Source: Forrester December 2004 (What’s Next For TV Advertising)

Slide 70 | © Microsoft Corporation 2007
…and the Consumers?



               - Internet tops TV as most popular pastime -
               Surfing the Internet is now more popular than watching
               television, according to new figures.
               On average, adults in Britain spend more time online at their computers
               - 41.5 days a year - than in front of the TV. Government figures from the
               Office of National Statistics show that we spend just 37.5 days a year
               watching television.




 Source: Daily Mail, 8th March 2006

Slide 72 | © Microsoft Corporation 2007
…and the Clients?



                  – Jim      Stengel, CMO P&G –
                   “What we really need is a mind-set
                  shift, a mind-set shift that will make
                  us relevant to today‟s consumers, a
                  mind-set shift from „telling and
                  selling‟ to building relationships.”



Source: Times UK Online, October 21, 2005

Slide 73 | © Microsoft Corporation 2007
…and the Clients?



                  – Heineken Halts All TV Advertising in UK –
                  Heineken has pulled its television ad budget after 30 years of broadcast
                  advertising campaigns. It will redirect its marketing dollars towards point-of-
                  sale promotions and event sponsorship.
                  Rob Marijnen, managing director of Heineken UK, said that a number of factors
                  had prompted it to put its money elsewhere...
                  “The enormously cluttered environment in TV ads makes it difficult to make
                  standout ads... It’s also very expensive and it’s questionable as to its
                  effectiveness.”




Source: Times UK Online, October 21, 2005

Slide 74 | © Microsoft Corporation 2007
…and the Clients?



                  -– McDonald’s  doubles online spend
                  after global restructure –-
                  McDonald’s has restructured its global marketing team and doubled its online advertising
                  budget as it turns to interactive media to forge a more meaningful relationship with
                  consumers.
                  Consumer-generated content and social networks such as Windows Live Spaces are
                  believed to be important areas of focus for the company.
                  Detailed research conducted through Microsoft demonstrated that online was 44 per
                  cent more cost-efficient than other media when it came to driving purchase intent.
                  TV’s share of the marketing pot has reduced from 85% to 70%.




Source: Industry News, January 2007

Slide 75 | © Microsoft Corporation 2007
…and the Clients?



                  -- NESTLE favors Digital by an additional 8% --

                  NESTLE dropped a digital bombshell this week. The Swiss food giant is reducing
                  its TV advertising budget from 68 to 60 per cent of marketing expenditure
                  globally in recognition of the importance of digital media.

                  quot;The advent of the digital age continues,quot; announced Nestle Australia's Ian
                  Alwill. quot;Nestle has legislated that we will spend more in the digital space.quot;




Source: Fairfax, November 2006

Slide 76 | © Microsoft Corporation 2007
…and the Clients?



                  Suzuki to 3x Online Ad Spend
                  In a move to become a bigger player on the auto
                  landscape, American Suzuki Motor has more than tripled its
                  online ad spend this year and already has made its Internet
                  media buy for 2007, well ahead of the competition.
                  Up to 85% of Internet ad buys are now made upfront.




 Source: Brandweek 6/9/06

Slide 77 | © Microsoft Corporation 2007
…and the Clients?




                  -- HP spends 30% Online --
                  HP has shifted its online media spend from 10% to
                  30%. They have also merged content and media in
                  various fresh and compelling ways.




 Source: ANA Annual Conference October 20`06

Slide 78 | © Microsoft Corporation 2007
…and the Clients?




 Source: ANA Annual Conference October 20`06

Slide 79 | © Microsoft Corporation 2007
…what about Microsoft?



                       Of the $500 million
                    Microsoft allocated to the
                     introduction of its Vista
                   operating system, 30% went
                              online.

Source: Times UK Online, October 21, 2005

Slide 80 | © Microsoft Corporation 2007
…and the Industry?




                   “78% of advertisers feel that over the last two years television
                   advertising has lost effectiveness, and — as a direct result —
                   marketers are exploring emerging technologies to help bolster
                   their television advertising spend.”




 Source: Survey from the Association of National Advertisers (ANA) and Forrester Research, 30th March 2006

Slide 81 | © Microsoft Corporation 2007
…and the clients?



                        “The ANA predicts that
                        80% of advertisers will
                spend more of their advertising budget on
                            Web advertising
                and 68% of advertisers will look to search
                          engine marketing.”




  Source: Survey from the Association of National Advertisers (ANA) and Forrester Research, 30th March 2006

Slide 82 | © Microsoft Corporation 2007
Some things never change




Slide 83 | © Microsoft Corporation 2007
Planning & Creativity




Slide 84 | © Microsoft Corporation 2007
The Future of Marketing
                        - From Monologue to Dialogue



                                            “Media execution &
                                                 media buying
                                             is becoming the new
                                           creative in advertising”




 Source: The Economist Intelligence Unit, September 2006

Slide 85 | © Microsoft Corporation 2007
The Future of Marketing
                        - From Monologue to Dialogue


                                   “Every major advertiser today is
                                      re-evaluating their entire
                                       marketing investment”
                                          Ed Erhardt, President of Marketing and Sales




 Source: The Economist Intelligence Unit, September 2006

Slide 86 | © Microsoft Corporation 2007
Bring the Love back!




Join the conversation at
www.bringtheloveback.com

   Slide 87 | © Microsoft Corporation 2007
Customer-2-Customer
                                Generation ‘C’ (for Content)

                 • Research shows that 86% of consumers
                   no longer believe what brands say about
                     themselves

                               • Whereas 78% of consumers believe
                                     what other consumers
                                     say about brands


Slide 88 | © Microsoft Cooperation
2006
Slide 89 | © Microsoft Corporation 2007
Make your communication

                                          genuine



Slide 90 | © Microsoft Corporation 2007
Make your communication

                                          relevant



Slide 91 | © Microsoft Corporation 2007
Target the right

                                               message
                                          At the right

                                               time
                                          To the right

                                               person


Slide 92 | © Microsoft Corporation 2007
Break up the silos of

                                          creative
                                             +

                                          planning


Slide 93 | © Microsoft Corporation 2007
Engage your audience with

                                     interactivity



Slide 94 | © Microsoft Corporation 2007
Slide 103 | © Microsoft Corporation 2007
What does this mean for Microsoft -
                            a new era




Slide 104 | © Microsoft Corporation 2007
Software & Ad Market
  2007 Online Ad Market = $34B
      6% of total Ad Market




          2009 Online Ad Market = $52B
            8% of total Ad Market

  Sources:
  -Market Sizes: Microsoft & Universal McCann
  - Online Market Sizes: Oppenheimer & Co. Inc., June 2007 (sources include Universal McCann, Interactive Advertising Bureau (IAB) and
  PricewaterhouseCoopers )

Slide 105 | © Microsoft Corporation 2007
“Going back about 20 years I used to tell our
        people Microsoft was about one thing:
        Windows, Windows, Windows…
        but not any more baby, it’s
        Advertisers, Advertisers, Advertisers”

                                            Steve Ballmer




Slide 107 | © Microsoft Corporation 2007
                                                            107
Slide 109 | © Microsoft Corporation 2007
Slide 113 | © Microsoft Corporation 2007
Slide 116 | © Microsoft Corporation 2007
Online for the Consumer in Control


                   Move from links to answers Biz
                                           Network
                                Previous               Relevant
                   Access all areas
                                Searches                 Info
                         Met                                    Book
                        on-line
                   EntertainmentAnswer my Question              Club
                                       Family     Friends

                                                        Designed to
                                                      My social Network
                           Com-
                           puter                                      News
                           Files

                                                mework together
                                      Friends                  Family
                                                      Everything on Anything
                           Met                                          Play
                                                        Anywhere access
                          on-line                                     Group
                                         Family          Friends
                                                Friends
                                                        Safety and security
                                 Trip                             Local
                               Photos                            Search
                                             Last
                                                              Other
                                           job pals
                                                              Family
                                                      Local
                                                      shops



Slide 117 | © Microsoft Corporation 2007
Volume of Users




                                                 Content providers (major to self select)
Slide 120 | © Microsoft Corporation 2007
Vision


• Windows Live, a new set of personal Internet services and
  software, is designed to bring together in one place all the
    – Relationships
    – Information
    – Interests

• People care about most, with enhanced safety and security
  features across their PC, devices and the Web.
• MSN and Windows Live will be offered alongside each other as
  complementary services.


Slide 121 | © Microsoft Corporation 2007
Slide 126 | © Microsoft Corporation 2007
Slide 128 | © Microsoft Corporation 2007
A comprehensive Advertising Solution for You


                                •   Reach your their target audiences across multiple digital lifestyle touch points
                                •   Your message in the right place at the right time
                                •   As consumers communicate, research, inform, entertain and work




                                •   Dynamically engage your brands with your audience
                                •   Context and content for 76 million Asian users on MSN, Windows Live, Microsoft Office
                                •   High-impact advertising products and platforms such as Window Live Messenger




                                •   Achieve advertising results through world-class partnership services
                                • Access to advertising innovation, knowledge sharing, planning and service excellence
                                •   Benefit from case studies, industry research, custom ad accountability and more


Slide 129 | © Microsoft Corporation 2007
Advertising when the Audience is …

                                           –   Game Console


                                                          (over the Internet)
                                           –   IPTV
                                           –   Online Video



                                           –   Online Maps



                                           –   Instant Messaging



                                           –   Online Services



                                           –   Mobile Phone/PDA

Slide 138 | © Microsoft Corporation 2007
While playing Games




Slide 139 | © Microsoft Corporation 2007
While watching TV (over the Internet)




Slide 142 | © Microsoft Corporation 2007
While watching Video (Online)

                                           Branded Experiences:

       1. Watching MSN in Concerts (Music/Videos Online)




                                           2. Watching Live Earth




Slide 143 | © Microsoft Corporation 2007
http://msninconcert.msn.com/music/archive/en-sg/archive.aspx




Slide 144 | © Microsoft Corporation 2007
07/07/07 – Live Earth




Page 145
07/07/07: The Media Event

From the producers of Live 8, a media event to focus global attention on climate crisis…

• 7 concerts…
  at ecologically responsible & politically important venues
• 7 continents…
  each with its own environmental concerns
• 150+ artists…
  performing in support of a global call to action
• 60+ films…
  & PSAs messaging critical environmental issues
• Live Earth’s “SOS” online community…
  engaged by rich content & interactivity
• 2 million audience members…
  inspired by the event experience
• 2 billion viewers…
  mobilized to take action with corporate partners



Page 146
Global Concert Locations and Venues
               Artist for All Venues to be confirmed

 • US: Giants Stadium     Confirmed

 • UK: Wembley Stadium – London Confirmed
 • Brazil: Copacabana Beach, Rio de Janeiro
 • South Africa: The Cradle of Human
   Kind, Maropeng near Johannesburg
 • Japan: Tokyo Dome, Tokyo
 • China: (location TBD), Shanghai
 • Australia: Aussie Stadium, Moore Park, Sydney
Live Earth Confirmed Artists
                    Giant Stadium–New Jersey
• Kanye West        • Melissa Etheridge
• AFI               • Dave Matthews Band
• Kelly Clarkson    • Rihanna
• Akon              • Fall Out Boy
• KT Tunstall       • Roger Waters
• Alicia Keys       • Smashing Pumpkins
• Ludacris          • John Mayer
• Bon Jovi          • The Police
• Sheryl Crow




Page 148
Live Earth Confirmed Artists
                 Wembley Stadium–London
• Beastie Boy       • James Blunt
• Black Eyed Peas   • John Legend
• Bloc Party        • Keane
• Corinne Bailey Rae • Madonna
• Damien Rice       • Paolo Nutini
                    • Razorlight
• David Gray
• Duran Duran       • Red Hot Chili Peppers
                    • Snow Patrol
• Foo Fighters
• Genesis




Page 149
Global Media Distribution & Reach
• A global campaign fueled by 24-hour multimedia reaching 2 billion viewers

                                 The Exclusive Online Distributor
   “One of the things that Microsoft and MSN really believe in is that the Internet is going to change the world, and
                     that we can play a very big role in this.” Joanne Bradford-Corporate Vice President and CMO,
                                                      MSN Live Earth Press Announcement, Los Angeles, 2/15/2007


           U.S. Broadcast         Global Broadcast                  Online                  Marketing & PR




                                                              SaveOurSelves.org

                                                                                           Guerrilla Marketing




                                                                User Generated
                                                                   Content
                                                                                                  PSAs


Page 150
http://liveearth.sg.msn.com

    Slide 151 | © Microsoft Corporation 2007
Watching Live Earth on television, as opposed to online via MSN, is an
            effect not unlike being a passenger in your grandmother's car:
            quot;Go faster, turn here, oh hell, forget it, I'll drive…Each concert feed
            streamed via MSN without buffering or hiccups, meaning that each
            was as mouse-clickably close as the next...The pageantry that sprung
            from his devotion was, as seen through MSN's Live Earth webcast,
            nearly perfect in its execution.
                       8 million people viewing 15
            With a reported
            million streams for the event breaking the record set two
            years ago by Live 8, Live Earth is broadband's biggest event                  to
                                                              Steve Bryant, Hollywood Reporter
            date!

Slide 152 | © Microsoft Corporation 2007
Finding Local Information




Slide 154 | © Microsoft Corporation 2007
Finding Local Information




Slide 155 | © Microsoft Corporation 2007
While Socializing




Slide 157 | © Microsoft Corporation 2007
J&J Acuvue Theme Pack




Slide 158 | © Microsoft Corporation 2007
J&J Acuvue Theme Pack




Slide 159 | © Microsoft Corporation 2007
While Working




Slide 161 | © Microsoft Corporation 2007
While Working




Slide 162 | © Microsoft Corporation 2007
On the Road




Slide 163 | © Microsoft Corporation 2007
Our Unmatched Audience Reach




                                            Digital Lifestyle




 Slide 165 | © Microsoft Corporation 2007
Slide 173 | © Microsoft Corporation 2007
Case Study: Nokia




Slide 227 | © Microsoft Corporation 2007
Nokia New Year’s Eve
                        Live Concerts - a truly Global Entertainment Experience
Challenge
• Help Nokia own the music category
  on a global basis
MSN Solution
• Created a truly global entertainment
  experience via live concerts in five
  cities for one giant party during new
  year’seve in
  HongKong, Mumbai, Berlin, Rio and
  New York
Result
• Nokia New Year’s Eve concerts were
  the only branded communications to                   http://nokianewyearseve.msn.com
  consumers at the time

 Slide 228 | © Microsoft Corporation 2007
Nokia New Year’s Eve
                        Live Concerts - a truly Global Entertainment Experience

Impact
• Hundreds of thousands of
  viewers tuned in during the 24
  hour period to watch the live
  streaming concerts in real time
• 1,000+ posted images/videos
  of their experiences




                                                       http://nokianewyearseve.msn.com



 Slide 230 | © Microsoft Corporation 2007
Case Study: Blogging / Volvo




Slide 242 | © Microsoft Corporation 2007
Volvo: “What’s Your Story?”
                           Connecting advertisers with digital storytelling


                                                    • Challenge: Engage adults 25 -54 in a way that
                                                      connects Volvo with real-life user stories
                                                    • MSN Solution: Associate Volvo with the
                                                      blogging experience and MDAS’ platform to
                                                      bring real-life consumer stories to life
                                                    • Result: Associates Volvo with the blogging
                                                      experience, rather than the content itself. As
                                                      result, Volvo “trustworthiness” showed lift
                                                    • Impact:
                                                      – Significant lift in key brand metrics
                                                      – Visitors are 3.5x more likely to search the
                                                         web for Volvo keywords




http://whatsyourstory.msn.com/

Slide 243 | © Microsoft Corporation 2007
Blogging in Asia

    • Almost half of the online Asian community
      have a blog (45%)*


    • Why do Asians blog?*
         – Keep in touch - 53 % blog to stay close with
           friends and family
         – Self Expression - 50% started their blogs to voice
           strongly held opinions


    • 48% of young Asians say reading blogs is their
      favorite online activity **



*Blogging Asia: A Windows Live Report, 2006.
**Synovate Young Asian Survey, 2006.



    Slide 244 | © Microsoft Corporation 2007
Customized Solutions - Recently launched

• Starwood Westin: Renewal http://renewal.msn.com
• Philips: Ambilight http://movies.msn.com/movies/movie-trailers/ambilight
• Nissan Infiniti: Open for Design http://openfordesign.msn.com
• Microsoft: Show Us Your Wow http://showusyourwow.msn.com
• Ford: Ideas from the Edge http://fordedge.msn.com
• Prilosec OTC: Bunco games http://bunco.msn.com
• LeBron James: LeBron on MSN http://lebron.msn.com
Contact Information

• Online Services Group - Southeast Asia
    Microsoft Operations Pte Ltd
    1 Marina Boulevard #22-00
    Singapore 018989


• Chris Schaumann
    Country Sales Manager, Singapore
    +65 (6882) 8532
    chris.schaumann@microsoft.com
    www.msn.com.sg | www.live.com | spaces.live.com | mail.live.com




•   Find out about the latest information and case studies at http://asia.advertising.msn.com/
•   Sign up for the new MSN Newsletter at https://www.msn-advertising.com/msn_ad/
•   Get new Windows Live Services: http://ideas.live.com/




Slide 262 | © Microsoft Corporation 2007
Slide 266 | © Microsoft Corporation 2007

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Digital Reality

  • 1. The Digital Reality Search MDAS Singapore Chris Schaumann, Country Sales Manager
  • 2. Slide 2 | © Microsoft Corporation 2007
  • 3. Future Shape of Advertising Slide 5 | © Microsoft Corporation 2007
  • 4. The Consumer is in Control Slide 6 | © Microsoft Corporation 2007
  • 5. The Consumer is in (Remote) Control Slide 7 | © Microsoft Corporation 2007
  • 6. The new TV Reality Before DVRs, (TV Viewing) After DVRs • 70% of television viewing • Up to 60% of viewing is time happens during primetime shifted hours • Virtually all television • Reality, news and sports are watched quot;livequot; the only genres that retain much live audience • 70% of commercials are • Life fits into the network's skipped schedule • Two-thirds of television occurs outside of primetime hours Slide 9 | © Microsoft Corporation 2007
  • 7. DVR – the next VCR (with a catch) In recorded programming, what percentage of ads do you actually watch? Source: Forrester’s consumer technographics 2004 DVR online study Slide 10 | © Microsoft Corporation 2007
  • 8. Digital Generation Source: Nielsen//NetRatings consumer Survey 06/06 Slide 14 | © Microsoft Corporation 2007
  • 9. No more Mass Media? Slide 15 | © Microsoft Corporation 2007
  • 10. TV Channel Proliferation The End of Mass Media 7109 Number of TV Channels 1686 416 246 93 UK Japan US France Germany Source: Europe: Screen Digest 2005, Japan: Wikipedia May 2006, US: US Federal Comms Commission, 2004
  • 11. The End of Mass Media 34% 24% 13% 9% Source: NAB (1965 – 1986); Nielsen (2000) Slide 17 | © Microsoft Corporation 2007
  • 12. Multi-tasking Source: MindShare, November 2005 Slide 18 | © Microsoft Corporation 2007
  • 13. Always connected and informed Access home & work Connected Self expression Informed Slide 20 | © Microsoft Corporation 2007
  • 14. The Internet beats the TV in the Battle for Attention Slide 22 | © Microsoft Corporation 2007
  • 15. Print Global Trends 1995 USD billions constant prices 140 135 130 125 120 115 110 105 100 1993 1994 1995 1996 1997 1998 1999 2000 2001 2002 Slide 23 | © Microsoft Corporation 2007
  • 16. Slide 24 | © Microsoft Corporation 2007
  • 17. Print Humor Slide 26 | © Microsoft Corporation 2007 26
  • 18. The Rise of Windows Live Spaces 120 m 40 m 2m Source: Microsoft Internal Data (audited by PWC) Slide 27 | © Microsoft Corporation 2007
  • 19. The Internet has reached Critical Mass Slide 28 | © Microsoft Corporation 2007
  • 20. Exploding Online Users in APAC Source: www.internetworldstats.com, February 2007 Slide 29 | © Microsoft Corporation 2007
  • 21. Exploding Online Users in APAC Source: www.internetworldstats.com, February 2007 Slide 30 | © Microsoft Corporation 2007
  • 22. Exploding Online Penetration in Asia Source: www.internetworldstats.com, February 2007 Slide 31 | © Microsoft Corporation 2007
  • 23. Who’s Online? Source: PAX Q3,05-Q2,06 (10 markets ex Tokyo; among top Management Sample) Slide 32 | © Microsoft Corporation 2007
  • 24. Average Hours of Media Exposure per Day Source: Synovate Young Asians Nov 2005 Slide 35 | © Microsoft Corporation 2007
  • 25. What is the Global Youth spending more Time on? Slide 40 | © Microsoft Corporation 2007
  • 26. But Consumers are still way ahead…. Slide 41 | © Microsoft Corporation 2007
  • 27. The World is changing (fast!) Growth rate: years to reach a quarter of the US population Slide 43 | © Microsoft Corporation 2007
  • 28. The World is changing (fast!) Growth rate: years to reach a quarter of the US population
  • 29. Digital Dominance Games Digital radio Mobile Outdoor Digital TV Cinema Analogue radio Analogue TV Internet Print Growth rate: years to reach a quarter of the US population Source: ISOBAR Slide 45 | © Microsoft Corporation 2007
  • 30. Internet is the most helpful Medium for Product/Service Information Source: Synovate Young Asians Nov 2006 Slide 47 | © Microsoft Corporation 2007
  • 31. Internet for B-2-B? Slide 48 | © Microsoft Corporation 2007
  • 32. Internet is the most helpful Medium for Consumer Electronics Source: Consumer Electronics Association, Oct 2006 Slide 49 | © Microsoft Corporation 2007
  • 33. Consumers research & buy Online Source: EIAA Mediascope 2005
  • 34. Share of Advertising Expenditure – U.S. 2005 Source: Media expenditures by medium from TNS Media Intelligence & Coen’s Slide 52 | © Microsoft Corporation 2007
  • 35. Share of Advertising Expenditure – U.S. 2005 COEN’S U.S. ADVERTISING EXPENDITURES MEDIUM AS % OF TOTAL TOTALS* MEDIA 2005 2004 % CHG 2005 2004 2005 2004 % CHG Direct mail NA NA NA NA NA 55,218 52,191 5.8 Yellow Pages NA NA NA NA NA 14,229 14,002 1.6 Cable local spot NA NA NA NA NA 5,358 5,103 5 Network TV 26,706 26,218 1.9 9.9 9.9 16,128 16,713 -3.5 Local newspaper 25,537 25,164 1.5 9.4 9.5 39,870 38,985 2.3 Magazine 23,218 21,628 7.3 8.6 8.2 12,847 12,247 4.9 Spot TV 17,115 18,794 -8.9 6.3 7.1 24,300 25,877 -6.1 Cable TV network 16,453 14,818 11 6.1 5.6 18,296 16,424 11.4 Internet 8,323 7,343 13.3 3.1 2.8 7,764 6,853 13.3 Local radio 7,431 7,453 -0.3 2.7 2.8 15,357 15,205 1 Business publication 5,038 5,234 -3.7 1.9 2 4,170 4,072 2.4 Syndicated TV 4,222 3,931 7.4 1.6 1.5 3,865 3,674 5.2 Outdoor 3,529 3,213 9.8 1.3 1.2 6,232 5,770 8 National newspaper 3,467 3,303 4.9 1.3 1.3 7,465 7,629 -2.1 National spot radio 2,604 2,617 -0.5 1 1 3,469 3,540 -2 Sunday magazine 1,739 1,529 13.7 0.6 0.6 NA NA NA FSI 1,442 1,392 3.6 0.5 0.5 NA NA NA Network radio 1,010 1,028 -1.7 0.4 0.4 814 836 -2.6 Local magazine 451 360 25.2 0.2 0.1 NA NA NA Total US 271,074 263,766 2.8 100 100 271,074 263,766 2.8 Source: Media expenditures by medium from TNS Media Intelligence & Coen’s Slide 53 | © Microsoft Corporation 2007
  • 36. Slide 54 | © Microsoft Corporation 2007
  • 37. Regional Reach (vs. TV) Source: Synovate Young Asians 2005, Hong Kong, Singapore, Korea & Taiwan Slide 59 | © Microsoft Corporation 2007
  • 38. Regional Reach (vs. Print) Source: Synovate PAX 2005/06 (Q2 ’05-Q1 ’06) % Av. Issue Readership, Slide 60 | © Microsoft Corporation 2007
  • 39. Reaching Consumers throughout their Media Day 7.00am Journey Morning Paper Breakfast News Breakfast Show To Work Check News/ Mail 9.00am 11.00am Search 1.00pm Paper/Mags Out for News, Sport, Drive Time Lunch Finance 3.00pm 5.00pm Search 7.00pm Leisure Mags Drive Time Web Cast Journey Home 9.00pm News, Ent, Sport 11.00pm Slide 63 | © Microsoft Corporation 2007
  • 40. Digital Convergence + WiFi Slide 66 | © Microsoft Corporation 2007
  • 41. The Captains of the Industry get it... Digital is becoming the core marketing tool. ... it is, and we should have no doubt about this, a fundamental and irreversible evolution. Publicis Groupe CEO Maurice Levy Source: AdAge May 2007 Slide 68 | © Microsoft Corporation 2007
  • 42. The Captains of Industry get it... I believe today’s marketing model is broken. We’re applying antiquated thinking to a new world of possibilities… Jim Stengel, GMO: P&G Slide 69 | © Microsoft Corporation 2007
  • 43. The Captains of the Industry get it… Source: Forrester December 2004 (What’s Next For TV Advertising) Slide 70 | © Microsoft Corporation 2007
  • 44. …and the Consumers? - Internet tops TV as most popular pastime - Surfing the Internet is now more popular than watching television, according to new figures. On average, adults in Britain spend more time online at their computers - 41.5 days a year - than in front of the TV. Government figures from the Office of National Statistics show that we spend just 37.5 days a year watching television. Source: Daily Mail, 8th March 2006 Slide 72 | © Microsoft Corporation 2007
  • 45. …and the Clients? – Jim Stengel, CMO P&G – “What we really need is a mind-set shift, a mind-set shift that will make us relevant to today‟s consumers, a mind-set shift from „telling and selling‟ to building relationships.” Source: Times UK Online, October 21, 2005 Slide 73 | © Microsoft Corporation 2007
  • 46. …and the Clients? – Heineken Halts All TV Advertising in UK – Heineken has pulled its television ad budget after 30 years of broadcast advertising campaigns. It will redirect its marketing dollars towards point-of- sale promotions and event sponsorship. Rob Marijnen, managing director of Heineken UK, said that a number of factors had prompted it to put its money elsewhere... “The enormously cluttered environment in TV ads makes it difficult to make standout ads... It’s also very expensive and it’s questionable as to its effectiveness.” Source: Times UK Online, October 21, 2005 Slide 74 | © Microsoft Corporation 2007
  • 47. …and the Clients? -– McDonald’s doubles online spend after global restructure –- McDonald’s has restructured its global marketing team and doubled its online advertising budget as it turns to interactive media to forge a more meaningful relationship with consumers. Consumer-generated content and social networks such as Windows Live Spaces are believed to be important areas of focus for the company. Detailed research conducted through Microsoft demonstrated that online was 44 per cent more cost-efficient than other media when it came to driving purchase intent. TV’s share of the marketing pot has reduced from 85% to 70%. Source: Industry News, January 2007 Slide 75 | © Microsoft Corporation 2007
  • 48. …and the Clients? -- NESTLE favors Digital by an additional 8% -- NESTLE dropped a digital bombshell this week. The Swiss food giant is reducing its TV advertising budget from 68 to 60 per cent of marketing expenditure globally in recognition of the importance of digital media. quot;The advent of the digital age continues,quot; announced Nestle Australia's Ian Alwill. quot;Nestle has legislated that we will spend more in the digital space.quot; Source: Fairfax, November 2006 Slide 76 | © Microsoft Corporation 2007
  • 49. …and the Clients? Suzuki to 3x Online Ad Spend In a move to become a bigger player on the auto landscape, American Suzuki Motor has more than tripled its online ad spend this year and already has made its Internet media buy for 2007, well ahead of the competition. Up to 85% of Internet ad buys are now made upfront. Source: Brandweek 6/9/06 Slide 77 | © Microsoft Corporation 2007
  • 50. …and the Clients? -- HP spends 30% Online -- HP has shifted its online media spend from 10% to 30%. They have also merged content and media in various fresh and compelling ways. Source: ANA Annual Conference October 20`06 Slide 78 | © Microsoft Corporation 2007
  • 51. …and the Clients? Source: ANA Annual Conference October 20`06 Slide 79 | © Microsoft Corporation 2007
  • 52. …what about Microsoft? Of the $500 million Microsoft allocated to the introduction of its Vista operating system, 30% went online. Source: Times UK Online, October 21, 2005 Slide 80 | © Microsoft Corporation 2007
  • 53. …and the Industry? “78% of advertisers feel that over the last two years television advertising has lost effectiveness, and — as a direct result — marketers are exploring emerging technologies to help bolster their television advertising spend.” Source: Survey from the Association of National Advertisers (ANA) and Forrester Research, 30th March 2006 Slide 81 | © Microsoft Corporation 2007
  • 54. …and the clients? “The ANA predicts that 80% of advertisers will spend more of their advertising budget on Web advertising and 68% of advertisers will look to search engine marketing.” Source: Survey from the Association of National Advertisers (ANA) and Forrester Research, 30th March 2006 Slide 82 | © Microsoft Corporation 2007
  • 55. Some things never change Slide 83 | © Microsoft Corporation 2007
  • 56. Planning & Creativity Slide 84 | © Microsoft Corporation 2007
  • 57. The Future of Marketing - From Monologue to Dialogue “Media execution & media buying is becoming the new creative in advertising” Source: The Economist Intelligence Unit, September 2006 Slide 85 | © Microsoft Corporation 2007
  • 58. The Future of Marketing - From Monologue to Dialogue “Every major advertiser today is re-evaluating their entire marketing investment” Ed Erhardt, President of Marketing and Sales Source: The Economist Intelligence Unit, September 2006 Slide 86 | © Microsoft Corporation 2007
  • 59. Bring the Love back! Join the conversation at www.bringtheloveback.com Slide 87 | © Microsoft Corporation 2007
  • 60. Customer-2-Customer Generation ‘C’ (for Content) • Research shows that 86% of consumers no longer believe what brands say about themselves • Whereas 78% of consumers believe what other consumers say about brands Slide 88 | © Microsoft Cooperation 2006
  • 61. Slide 89 | © Microsoft Corporation 2007
  • 62. Make your communication genuine Slide 90 | © Microsoft Corporation 2007
  • 63. Make your communication relevant Slide 91 | © Microsoft Corporation 2007
  • 64. Target the right message At the right time To the right person Slide 92 | © Microsoft Corporation 2007
  • 65. Break up the silos of creative + planning Slide 93 | © Microsoft Corporation 2007
  • 66. Engage your audience with interactivity Slide 94 | © Microsoft Corporation 2007
  • 67. Slide 103 | © Microsoft Corporation 2007
  • 68. What does this mean for Microsoft - a new era Slide 104 | © Microsoft Corporation 2007
  • 69. Software & Ad Market 2007 Online Ad Market = $34B 6% of total Ad Market 2009 Online Ad Market = $52B 8% of total Ad Market Sources: -Market Sizes: Microsoft & Universal McCann - Online Market Sizes: Oppenheimer & Co. Inc., June 2007 (sources include Universal McCann, Interactive Advertising Bureau (IAB) and PricewaterhouseCoopers ) Slide 105 | © Microsoft Corporation 2007
  • 70. “Going back about 20 years I used to tell our people Microsoft was about one thing: Windows, Windows, Windows… but not any more baby, it’s Advertisers, Advertisers, Advertisers” Steve Ballmer Slide 107 | © Microsoft Corporation 2007 107
  • 71. Slide 109 | © Microsoft Corporation 2007
  • 72. Slide 113 | © Microsoft Corporation 2007
  • 73. Slide 116 | © Microsoft Corporation 2007
  • 74. Online for the Consumer in Control Move from links to answers Biz Network Previous Relevant Access all areas Searches Info Met Book on-line EntertainmentAnswer my Question Club Family Friends Designed to My social Network Com- puter News Files mework together Friends Family Everything on Anything Met Play Anywhere access on-line Group Family Friends Friends Safety and security Trip Local Photos Search Last Other job pals Family Local shops Slide 117 | © Microsoft Corporation 2007
  • 75. Volume of Users Content providers (major to self select) Slide 120 | © Microsoft Corporation 2007
  • 76. Vision • Windows Live, a new set of personal Internet services and software, is designed to bring together in one place all the – Relationships – Information – Interests • People care about most, with enhanced safety and security features across their PC, devices and the Web. • MSN and Windows Live will be offered alongside each other as complementary services. Slide 121 | © Microsoft Corporation 2007
  • 77. Slide 126 | © Microsoft Corporation 2007
  • 78. Slide 128 | © Microsoft Corporation 2007
  • 79. A comprehensive Advertising Solution for You • Reach your their target audiences across multiple digital lifestyle touch points • Your message in the right place at the right time • As consumers communicate, research, inform, entertain and work • Dynamically engage your brands with your audience • Context and content for 76 million Asian users on MSN, Windows Live, Microsoft Office • High-impact advertising products and platforms such as Window Live Messenger • Achieve advertising results through world-class partnership services • Access to advertising innovation, knowledge sharing, planning and service excellence • Benefit from case studies, industry research, custom ad accountability and more Slide 129 | © Microsoft Corporation 2007
  • 80. Advertising when the Audience is … – Game Console (over the Internet) – IPTV – Online Video – Online Maps – Instant Messaging – Online Services – Mobile Phone/PDA Slide 138 | © Microsoft Corporation 2007
  • 81. While playing Games Slide 139 | © Microsoft Corporation 2007
  • 82.
  • 83. While watching TV (over the Internet) Slide 142 | © Microsoft Corporation 2007
  • 84. While watching Video (Online) Branded Experiences: 1. Watching MSN in Concerts (Music/Videos Online) 2. Watching Live Earth Slide 143 | © Microsoft Corporation 2007
  • 86. 07/07/07 – Live Earth Page 145
  • 87. 07/07/07: The Media Event From the producers of Live 8, a media event to focus global attention on climate crisis… • 7 concerts… at ecologically responsible & politically important venues • 7 continents… each with its own environmental concerns • 150+ artists… performing in support of a global call to action • 60+ films… & PSAs messaging critical environmental issues • Live Earth’s “SOS” online community… engaged by rich content & interactivity • 2 million audience members… inspired by the event experience • 2 billion viewers… mobilized to take action with corporate partners Page 146
  • 88. Global Concert Locations and Venues Artist for All Venues to be confirmed • US: Giants Stadium Confirmed • UK: Wembley Stadium – London Confirmed • Brazil: Copacabana Beach, Rio de Janeiro • South Africa: The Cradle of Human Kind, Maropeng near Johannesburg • Japan: Tokyo Dome, Tokyo • China: (location TBD), Shanghai • Australia: Aussie Stadium, Moore Park, Sydney
  • 89. Live Earth Confirmed Artists Giant Stadium–New Jersey • Kanye West • Melissa Etheridge • AFI • Dave Matthews Band • Kelly Clarkson • Rihanna • Akon • Fall Out Boy • KT Tunstall • Roger Waters • Alicia Keys • Smashing Pumpkins • Ludacris • John Mayer • Bon Jovi • The Police • Sheryl Crow Page 148
  • 90. Live Earth Confirmed Artists Wembley Stadium–London • Beastie Boy • James Blunt • Black Eyed Peas • John Legend • Bloc Party • Keane • Corinne Bailey Rae • Madonna • Damien Rice • Paolo Nutini • Razorlight • David Gray • Duran Duran • Red Hot Chili Peppers • Snow Patrol • Foo Fighters • Genesis Page 149
  • 91. Global Media Distribution & Reach • A global campaign fueled by 24-hour multimedia reaching 2 billion viewers The Exclusive Online Distributor “One of the things that Microsoft and MSN really believe in is that the Internet is going to change the world, and that we can play a very big role in this.” Joanne Bradford-Corporate Vice President and CMO, MSN Live Earth Press Announcement, Los Angeles, 2/15/2007 U.S. Broadcast Global Broadcast Online Marketing & PR SaveOurSelves.org Guerrilla Marketing User Generated Content PSAs Page 150
  • 92. http://liveearth.sg.msn.com Slide 151 | © Microsoft Corporation 2007
  • 93. Watching Live Earth on television, as opposed to online via MSN, is an effect not unlike being a passenger in your grandmother's car: quot;Go faster, turn here, oh hell, forget it, I'll drive…Each concert feed streamed via MSN without buffering or hiccups, meaning that each was as mouse-clickably close as the next...The pageantry that sprung from his devotion was, as seen through MSN's Live Earth webcast, nearly perfect in its execution. 8 million people viewing 15 With a reported million streams for the event breaking the record set two years ago by Live 8, Live Earth is broadband's biggest event to Steve Bryant, Hollywood Reporter date! Slide 152 | © Microsoft Corporation 2007
  • 94. Finding Local Information Slide 154 | © Microsoft Corporation 2007
  • 95. Finding Local Information Slide 155 | © Microsoft Corporation 2007
  • 96. While Socializing Slide 157 | © Microsoft Corporation 2007
  • 97. J&J Acuvue Theme Pack Slide 158 | © Microsoft Corporation 2007
  • 98. J&J Acuvue Theme Pack Slide 159 | © Microsoft Corporation 2007
  • 99. While Working Slide 161 | © Microsoft Corporation 2007
  • 100. While Working Slide 162 | © Microsoft Corporation 2007
  • 101. On the Road Slide 163 | © Microsoft Corporation 2007
  • 102. Our Unmatched Audience Reach Digital Lifestyle Slide 165 | © Microsoft Corporation 2007
  • 103. Slide 173 | © Microsoft Corporation 2007
  • 104. Case Study: Nokia Slide 227 | © Microsoft Corporation 2007
  • 105. Nokia New Year’s Eve Live Concerts - a truly Global Entertainment Experience Challenge • Help Nokia own the music category on a global basis MSN Solution • Created a truly global entertainment experience via live concerts in five cities for one giant party during new year’seve in HongKong, Mumbai, Berlin, Rio and New York Result • Nokia New Year’s Eve concerts were the only branded communications to http://nokianewyearseve.msn.com consumers at the time Slide 228 | © Microsoft Corporation 2007
  • 106. Nokia New Year’s Eve Live Concerts - a truly Global Entertainment Experience Impact • Hundreds of thousands of viewers tuned in during the 24 hour period to watch the live streaming concerts in real time • 1,000+ posted images/videos of their experiences http://nokianewyearseve.msn.com Slide 230 | © Microsoft Corporation 2007
  • 107. Case Study: Blogging / Volvo Slide 242 | © Microsoft Corporation 2007
  • 108. Volvo: “What’s Your Story?” Connecting advertisers with digital storytelling • Challenge: Engage adults 25 -54 in a way that connects Volvo with real-life user stories • MSN Solution: Associate Volvo with the blogging experience and MDAS’ platform to bring real-life consumer stories to life • Result: Associates Volvo with the blogging experience, rather than the content itself. As result, Volvo “trustworthiness” showed lift • Impact: – Significant lift in key brand metrics – Visitors are 3.5x more likely to search the web for Volvo keywords http://whatsyourstory.msn.com/ Slide 243 | © Microsoft Corporation 2007
  • 109. Blogging in Asia • Almost half of the online Asian community have a blog (45%)* • Why do Asians blog?* – Keep in touch - 53 % blog to stay close with friends and family – Self Expression - 50% started their blogs to voice strongly held opinions • 48% of young Asians say reading blogs is their favorite online activity ** *Blogging Asia: A Windows Live Report, 2006. **Synovate Young Asian Survey, 2006. Slide 244 | © Microsoft Corporation 2007
  • 110. Customized Solutions - Recently launched • Starwood Westin: Renewal http://renewal.msn.com • Philips: Ambilight http://movies.msn.com/movies/movie-trailers/ambilight • Nissan Infiniti: Open for Design http://openfordesign.msn.com • Microsoft: Show Us Your Wow http://showusyourwow.msn.com • Ford: Ideas from the Edge http://fordedge.msn.com • Prilosec OTC: Bunco games http://bunco.msn.com • LeBron James: LeBron on MSN http://lebron.msn.com
  • 111. Contact Information • Online Services Group - Southeast Asia Microsoft Operations Pte Ltd 1 Marina Boulevard #22-00 Singapore 018989 • Chris Schaumann Country Sales Manager, Singapore +65 (6882) 8532 chris.schaumann@microsoft.com www.msn.com.sg | www.live.com | spaces.live.com | mail.live.com • Find out about the latest information and case studies at http://asia.advertising.msn.com/ • Sign up for the new MSN Newsletter at https://www.msn-advertising.com/msn_ad/ • Get new Windows Live Services: http://ideas.live.com/ Slide 262 | © Microsoft Corporation 2007
  • 112. Slide 266 | © Microsoft Corporation 2007