This is a quick presentation on how ShawMan's CRM suite with FNU - facebook and You can be deployed for a comprehensive and personalised loyalty management system
This is the UK version of presentation for the Re-Imagining Customer Feedback to Drive Action” webinar. To view full webinar, please visit http://cem.empathica.com/Emp3rdPartyFeedbackWebinar. Explore the challenges operators are facing today and discuss how looking at the customer experience through a “social” lens may help you to see the big picture of feedback.
In this session you will learn:
How surveys and social media can drive great experiences
How an end-to-end view of all customer feedback can uncover systematic issues and trends
How focusing on key improvements and tailored actions can build new habits in your stores
To learn more about Customer Experience Management:
Product and services page http://www.empathica.com/products-services/
Resource center http://www.empathica.com/resources/
Blog http://www.empathica.com/blog/
Consumer insights reports http://www.empathica.com/consumer-insights/
Industry-specific expertise http://www.empathica.com/industries/
Connect with us:
Twitter http://twitter.com/EmpathicaCEM
Facebook http://www.facebook.com/EmpathicaCEM
LinkedIn http://www.linkedin.com/company/empathica
This is a quick presentation on how ShawMan's CRM suite with FNU - facebook and You can be deployed for a comprehensive and personalised loyalty management system
This is the UK version of presentation for the Re-Imagining Customer Feedback to Drive Action” webinar. To view full webinar, please visit http://cem.empathica.com/Emp3rdPartyFeedbackWebinar. Explore the challenges operators are facing today and discuss how looking at the customer experience through a “social” lens may help you to see the big picture of feedback.
In this session you will learn:
How surveys and social media can drive great experiences
How an end-to-end view of all customer feedback can uncover systematic issues and trends
How focusing on key improvements and tailored actions can build new habits in your stores
To learn more about Customer Experience Management:
Product and services page http://www.empathica.com/products-services/
Resource center http://www.empathica.com/resources/
Blog http://www.empathica.com/blog/
Consumer insights reports http://www.empathica.com/consumer-insights/
Industry-specific expertise http://www.empathica.com/industries/
Connect with us:
Twitter http://twitter.com/EmpathicaCEM
Facebook http://www.facebook.com/EmpathicaCEM
LinkedIn http://www.linkedin.com/company/empathica
A look at new concepts, marketing frameworks and paradigms for social media marketing on mobile useful for brands, agencies and mobile publishers. Some award winning case studies included.
A look at new concepts, marketing frameworks and paradigms for social media marketing on mobile useful for brands, agencies and mobile publishers. Some award winning case studies included.
Prezentaciju su izradile učenice 8.C razreda, Marija Klarić, Nikolina Kolarić i Tereza Novak na temelju zapisa o božićnim običajima u našim krajevima učenika 6.-ih razreda
Most hospital staff and patients try to avoid rude physicians…
Lawyers look for them.
Jurors may not understand the medicine in a malpractice case, but all have been the target of rude or rushed care. This rude behavior multiplier leads to “Jackpot Justice”.
Lawyers just love a good “service lapse”- angry words, a “TUDE”, even a late return phone call, or a cranky staff person. They revel when doctors and nurses are at odds.
In fact, patients often sue not because of genuine rude behavior, but their perception of short, curt treatment, or a feeling of incomplete disclosure. How can caregivers improve their patients’ perceptions, their expectations of care, to immunize themselves against suits?
Liked or In Charge: The Womens' Management DilemmaPatricia Raymond
Are you their buddy, or their boss? Sometimes have difficulty separating the two? The role of women in the workplace as employer and employee is fraught with difficulty as we lack the tools to comfortably be in charge, when we really want to be friends. The socialization of women in childhood to play well together, and to avoid being labeled ‘bossy’, causes women physicians to have experience conflict in the estrogen-laden hierarchy of medicine.
The Skinny on he Role of Endoscopy in Bariatric SurgeryPatricia Raymond
Obesity epidemic; so where does endoscopy fit in with current bariatric surgery in preoperative assessment and management of complications, and what's under development for primary endoscopic bariatric techniques-- get the skinny here!
5 trends, no more than 20 slides apiece, speakers had 5 minutes. Not unlike Ignite, without the automatic slide advances. Great stuff from Team Empower.
Internet advertising experts will provide a thorough breakdown of the elements of a company’s internet presence from corporate site to landing pages to emails and provide insights into how consumers view the entire customer experience. The purpose of this session is to help attendees understand how consumers see their property presence and respond to what is offered at each step of the way. The presenters will be providing tens of thousands of dollars of free consulting insights to the lucky firm that agrees to be analyzed, and to all attendees in general.
Presenters:
Scott Esmond, Director of Business Development, Red Door Interactive
Tony Felice, Senior Strategist, Red Door Interactive
Digital Download 101 - The Communications Council 2012WiTH Collective
This presentation is an introduction to digital marketing. It looks at the digital elements that anyone entering an advertising agency should know, including:
1. Search engine strategies - covering SEM & SEO;
2. eCRM - an overview of best practice & how Apple are doing it well;
3. Social marketing - what to remember when doing social; and
4. Mobile marketing.
It also looks at the trends from 2011 and the predictions for 2012.
For a download, please contact me.
Seducing your customer principles of conversion content marketingRegalix
Media is no longer a passive experience!
Did you know
78% marketers invest in content marketing for brand awareness
69% use it for customer retention and loyalty
63% are certain it gets them more leads
1 out of 3 buyers trust marketing messages
65% of online revenue is generated from Websites in the top three positions
93% of global consumers use search engines to find Websites
50% !!
Content marketing is creating and sharing relevant and valuable content to create interest, engage, and acquire a clearly defined and understood customer audience - with the objective of driving profitable customer action.
Digital Marketing 101 Toolkit that covers the basics of Digital Planning, Social Media, Consumer Touch-points and a guide to using basic digital/social platforms like Facebook, Twitter, YouTube, Blogs, Web Analytics and Social Listening
Digital fundraising is not a brave new world, it employs the same marketing and fundraising principles as traditional fundraising and advertising.
Learn the emerging digital channels that are important for you to master - Mobile, Social Media and Content Marketing.
There is also a longer version of this presentation which goes into more detail about each of the Digital Media channels. Looks for Shanelle Newton Clapham
What are the main advantages of using HR recruiter services.pdfHumanResourceDimensi1
HR recruiter services offer top talents to companies according to their specific needs. They handle all recruitment tasks from job posting to onboarding and help companies concentrate on their business growth. With their expertise and years of experience, they streamline the hiring process and save time and resources for the company.
Tata Group Dials Taiwan for Its Chipmaking Ambition in Gujarat’s DholeraAvirahi City Dholera
The Tata Group, a titan of Indian industry, is making waves with its advanced talks with Taiwanese chipmakers Powerchip Semiconductor Manufacturing Corporation (PSMC) and UMC Group. The goal? Establishing a cutting-edge semiconductor fabrication unit (fab) in Dholera, Gujarat. This isn’t just any project; it’s a potential game changer for India’s chipmaking aspirations and a boon for investors seeking promising residential projects in dholera sir.
Visit : https://www.avirahi.com/blog/tata-group-dials-taiwan-for-its-chipmaking-ambition-in-gujarats-dholera/
Improving profitability for small businessBen Wann
In this comprehensive presentation, we will explore strategies and practical tips for enhancing profitability in small businesses. Tailored to meet the unique challenges faced by small enterprises, this session covers various aspects that directly impact the bottom line. Attendees will learn how to optimize operational efficiency, manage expenses, and increase revenue through innovative marketing and customer engagement techniques.
Affordable Stationery Printing Services in Jaipur | Navpack n PrintNavpack & Print
Looking for professional printing services in Jaipur? Navpack n Print offers high-quality and affordable stationery printing for all your business needs. Stand out with custom stationery designs and fast turnaround times. Contact us today for a quote!
"𝑩𝑬𝑮𝑼𝑵 𝑾𝑰𝑻𝑯 𝑻𝑱 𝑰𝑺 𝑯𝑨𝑳𝑭 𝑫𝑶𝑵𝑬"
𝐓𝐉 𝐂𝐨𝐦𝐬 (𝐓𝐉 𝐂𝐨𝐦𝐦𝐮𝐧𝐢𝐜𝐚𝐭𝐢𝐨𝐧𝐬) is a professional event agency that includes experts in the event-organizing market in Vietnam, Korea, and ASEAN countries. We provide unlimited types of events from Music concerts, Fan meetings, and Culture festivals to Corporate events, Internal company events, Golf tournaments, MICE events, and Exhibitions.
𝐓𝐉 𝐂𝐨𝐦𝐬 provides unlimited package services including such as Event organizing, Event planning, Event production, Manpower, PR marketing, Design 2D/3D, VIP protocols, Interpreter agency, etc.
Sports events - Golf competitions/billiards competitions/company sports events: dynamic and challenging
⭐ 𝐅𝐞𝐚𝐭𝐮𝐫𝐞𝐝 𝐩𝐫𝐨𝐣𝐞𝐜𝐭𝐬:
➢ 2024 BAEKHYUN [Lonsdaleite] IN HO CHI MINH
➢ SUPER JUNIOR-L.S.S. THE SHOW : Th3ee Guys in HO CHI MINH
➢FreenBecky 1st Fan Meeting in Vietnam
➢CHILDREN ART EXHIBITION 2024: BEYOND BARRIERS
➢ WOW K-Music Festival 2023
➢ Winner [CROSS] Tour in HCM
➢ Super Show 9 in HCM with Super Junior
➢ HCMC - Gyeongsangbuk-do Culture and Tourism Festival
➢ Korean Vietnam Partnership - Fair with LG
➢ Korean President visits Samsung Electronics R&D Center
➢ Vietnam Food Expo with Lotte Wellfood
"𝐄𝐯𝐞𝐫𝐲 𝐞𝐯𝐞𝐧𝐭 𝐢𝐬 𝐚 𝐬𝐭𝐨𝐫𝐲, 𝐚 𝐬𝐩𝐞𝐜𝐢𝐚𝐥 𝐣𝐨𝐮𝐫𝐧𝐞𝐲. 𝐖𝐞 𝐚𝐥𝐰𝐚𝐲𝐬 𝐛𝐞𝐥𝐢𝐞𝐯𝐞 𝐭𝐡𝐚𝐭 𝐬𝐡𝐨𝐫𝐭𝐥𝐲 𝐲𝐨𝐮 𝐰𝐢𝐥𝐥 𝐛𝐞 𝐚 𝐩𝐚𝐫𝐭 𝐨𝐟 𝐨𝐮𝐫 𝐬𝐭𝐨𝐫𝐢𝐞𝐬."
Personal Brand Statement:
As an Army veteran dedicated to lifelong learning, I bring a disciplined, strategic mindset to my pursuits. I am constantly expanding my knowledge to innovate and lead effectively. My journey is driven by a commitment to excellence, and to make a meaningful impact in the world.
Implicitly or explicitly all competing businesses employ a strategy to select a mix
of marketing resources. Formulating such competitive strategies fundamentally
involves recognizing relationships between elements of the marketing mix (e.g.,
price and product quality), as well as assessing competitive and market conditions
(i.e., industry structure in the language of economics).
Falcon stands out as a top-tier P2P Invoice Discounting platform in India, bridging esteemed blue-chip companies and eager investors. Our goal is to transform the investment landscape in India by establishing a comprehensive destination for borrowers and investors with diverse profiles and needs, all while minimizing risk. What sets Falcon apart is the elimination of intermediaries such as commercial banks and depository institutions, allowing investors to enjoy higher yields.
Skye Residences | Extended Stay Residences Near Toronto Airportmarketingjdass
Experience unparalleled EXTENDED STAY and comfort at Skye Residences located just minutes from Toronto Airport. Discover sophisticated accommodations tailored for discerning travelers.
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LA HUG - Video Testimonials with Chynna Morgan - June 2024Lital Barkan
Have you ever heard that user-generated content or video testimonials can take your brand to the next level? We will explore how you can effectively use video testimonials to leverage and boost your sales, content strategy, and increase your CRM data.🤯
We will dig deeper into:
1. How to capture video testimonials that convert from your audience 🎥
2. How to leverage your testimonials to boost your sales 💲
3. How you can capture more CRM data to understand your audience better through video testimonials. 📊
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VAT Registration Outlined In UAE: Benefits and Requirementsuae taxgpt
Vat Registration is a legal obligation for businesses meeting the threshold requirement, helping companies avoid fines and ramifications. Contact now!
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Kseniya Leshchenko: Shared development support service model as the way to ma...Lviv Startup Club
Kseniya Leshchenko: Shared development support service model as the way to make small projects with small budgets profitable for the company (UA)
Kyiv PMDay 2024 Summer
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Digital Transformation and IT Strategy Toolkit and TemplatesAurelien Domont, MBA
This Digital Transformation and IT Strategy Toolkit was created by ex-McKinsey, Deloitte and BCG Management Consultants, after more than 5,000 hours of work. It is considered the world's best & most comprehensive Digital Transformation and IT Strategy Toolkit. It includes all the Frameworks, Best Practices & Templates required to successfully undertake the Digital Transformation of your organization and define a robust IT Strategy.
Editable Toolkit to help you reuse our content: 700 Powerpoint slides | 35 Excel sheets | 84 minutes of Video training
This PowerPoint presentation is only a small preview of our Toolkits. For more details, visit www.domontconsulting.com
2. If you are
not advertising online
then you are
not on the internet
All images are used for
illustrative purpose only…
3. In today’s world,
everything is…
All images are used for illustrative purpose only…
4. everything is…
Social Can anyone help me with
my disease ?
It was a great movie!
Should I buy this product?
Messaging
Sharing
Hey ! Listen, this
I need to recruit game is fun.
new candidates. Experiences
5. everything is…
Mobile
Hey ! Lets meet at
You know what !... the cafe
Ideas
Payments
An excellent health
Lemme pay this bill. tracker for me !
Apps
I’ll credit the amount to
your account.
My portfolio tracker!
What is the
meaning of…
6. everything is…
Connected
Lemme switch on the
AC before I reach home.
Did you lock the car?
Objects
I’ll check my mail
on my mobile.
Devices
Products
Lets watch the movie
on my iPad
7. everything is…
Tracked
Read recos before buying
Behavioral
Check updates
every minute
Users didn’t fill
the form
Contextual
Research content Analytics Bounce rate has
reduced
Hunt Jobs Returning visitor
% has increased
8. If you are
on the internet
then you
need to
advertise online,
connect online,
engage online,
take part in the conversations
All images are used for illustrative purpose only…
9. Facebook RSS feeds whitepapers
Flickr Email campaigns
Wikipedia PPC campaigns
Google+ SEO Delicious
Videos
SMS Social Media LinkedIn
Mobile Twitter SEM
Analytics Blogs YouTube
10. Everyone is aware about these
digital jargons
What When How
to use? to use? to use?
All images are used for
illustrative purpose only…
11. We help you identify the right approach &
strategy for your digital marketing needs to
achieve optimal results by gaining customer
trust & loyalty
12. Key Differentiators
Integrated platform usage
The use of more than one media platform to advertise increases awareness of the brand
Brand re-enforcement
A key objective of the growth stage of the product's life cycle.
No matter how small your brand is, a little effort should be devoted to continuous evaluation and
reinforcement of your brand.
Use of Humor
Including humour creates extensive & memorable impact on users.
Identifiable Character
Unique Identification maybe something creative, memorable like use of imagery is a powerful
psychological technique for brand recognition. Unique representation to the brand.
13. Key Differentiators cont..
Pass it On
Develop a dialogue & engage with the user. Give reasons to share, re-tweet & re-post.
Behavioral shift
User-Driven world
User Reviews - the top influencer of buying decisions
User Recommendations
Online Reputation
Product Problems – can become global issues overnight
Constant Monitoring of Viral Networks
Mobile Networks
Radical New Possibilities
Explosive growth – enabling instant connectivity
Text, email, video etc
14. Digital Marketing Strategy
Plan – Analyze, Track, Position
Business Pain Competitor Traverse Customer
Objectives Points Benchmarking Social Media Analysis
Acquire – Promote, Advertise
Media Planning Keyword Define KPIs Website Email Marketing
& Buying Research Optimization
Engage – Persuade, Nurture, Personalize
Campaigns & Contests Social Media Display Advertising Search Mobile
Incentives, Rewards Discussions, Tweets, Blogs, Articles Banners, Social, Video SEO, PPC Apps, SMS
Retain – Grow Lifetime Value
Manage & Track Update Content Track User Generated Content
Campaigns, Analytics Website, Blogs, Articles, Video Comments, Reviews, Profiles
15. About Mphasis
MphasiS solution delivers MphasiS
• Application services • Employees : 40,000+
• Infrastructure services • Physical Presence: 29 offices in 14
countries
• Business Process Outsourcing services
• Locations: India, Sri Lanka, North
America & Europe
Global client service sectors
• Healthcare & Life Sciences
Our Vision
• Banking & Capital Markets
Be the best business ally globally and
• Insurance; Manufacturing consistently deliver value to all our
stakeholders
• Communications
• Media & Entertainment
Our Values
• Transportation & Logistics
•We are open
• Retail & Consumer Packaged goods
•We are transparent and honest
• Energy & Utilities
•We are collaborative
• Governments
•We demand Excellence
•We honor our commitments
16. o
MphasiS 360 User Experience (UX) Design
Team of over 285 professionals
worldwide, comprising:
• User Experience Specialists
• Content Writers
• Visual Designers
• Front-end Developers
• e-Branding Specialists
• Digital Marketing Experts
They combine to add the
‘user’ perspective to otherwise
technology-centered
initiatives.
16 MphasiS UX & Digital Marketing Strategy
http://hitfunda.com/wp-content/uploads/2011/03/guy-with-laptop-in-nature.jpgDigital Marketing 2010Recent Digital Marketing capabilities have resulted in opening a whole new world of opportunities to connect with people. Hence in order to acquire new customers or retain the existing ones, you need to advertise online by using some of the best approaches to digital marketing. Hence you need to advertise - advertise online along with your offline campaigns.It’s essential for brands to understand why and where different groups of consumers participate in this new world. It’s not merely a question of identifying the best places to target – the classic media planning/buying approach – but truly knowing what motivates them to be part of it.
Everything is SocialMore and more people are now getting hooked onto the social networks. Whether it is related to reading product reviews, sharing experiences with a particular brand or a products, communicating with your friends about various happenings, questions, answers, opinions, people get connected with these social networks 24 x 7 x 365. As digital marketers, you need to “like”, “share”, “tweet” and adopt these tools. So it’s no surprise that meeting people, staying in touch and sharing experiences are key motivations for signing up to these platforms; acquiring a sense of belonging is another reason to be part of it.Social networks have become more embedded in our everyday lives, whether it’s Facebook, Orkut or LinkedIn, we now contact more people in our personal life through our social networks. Research shows that on average we stay in contact socially with 52 people via these networks than we do through any other means including face to face contact, email and phone.
Everything is MobileThe most significant shift in digital marketing over the last few years has been the ability of users to engage in social media via mobile.Mobile devices have changed our lives and have become an absolute necessity. The availability of powerful handsets and tablets with flexible operating systems, such as Google’s Android and Apple’s O.S. combined with flat rate data charges has created a fertile environment for the growth of mobile social media. As mentioned in the earlier slide, one can even control and monitor the smart devices with the mobile.Thus, it is not just about texting people or about placing small ads, technology and mobile development has created an intrinsic demand and engagement by providing relevant third party applications by way of Apps/Games/Payments/Virtual Wallets. Mobile is even bigger than internet !
Everything is ConnectedToday, everything is getting connected through one or the other medium. We are seeing a large rise in social connections via all digital means but leading the way are the social networks. Be it the TV or a desktop/laptop or the mobile or the AC, the dishwasher or the Refrigerator. All devices are smart. They are connected in this always-connected environment. As digital marketers, we strive to help users interact with every unprecedented opportunity through every medium like websites, blogs, social media networks, mobiles etc.
Everything is TrackedEver growing demand for super granular analysis have made it possible to track every other touch point in detail. Apart from gathering data and analyzing the effectiveness of a campaign, user behavior, content relevancy, likes and dislikes of people have given ideas and means to optimize the ROI for every campaign.
http://cdn.thenextweb.com/au/files/2010/03/success.jpgAdvertise Online ! Well, the interruptive model of advertising continues weakening in favor of engagement. The web is changing. It’s no longer just a place for information seeking and shopping but a platform where connections are made, friendships formed and information and opinion exchanged. The new social web makes different demands on both consumers and advertisers. Consumers are not merely finding, they are contributing; writing, uploading pictures, videos, creating regular status updates and live-streaming their every day happenings. Thus you need to connect, engage via Blogs, online communities, social media and then social networks and get into a constant dialogue with customers who are increasingly playing critical roles in advocacy and recommendation. Understand that brands can create campaigns, messages and communities that consumers want to be part of, spreading the message far and wide much more effectively than simply buying banners and buttons in these spaces.
We all know these buzz words. There are a million and one things you can do with digital marketing. With diverse strategies that are often narrow in scope and unevenly diffused across a company with experimentation, we often forget to deeply analyze and optimize the ROI.
http://image.shutterstock.com/display_pic_with_logo/452203/452203,1272608177,1/stock-photo-group-of-people-thinking-hard-contemplating-a-decision-52102882.jpghttp://www.americanmadeheroes.com/pics/brightideas/person-thinking-03.jpghttp://image.shutterstock.com/display_pic_with_logo/452203/452203,1273427204,2/stock-photo-group-of-people-thinking-about-something-important-52692232.jpgHow do you determine which ones can provide the most value to your marketing organization. Which strategy has resulted in improving business benefits ? Which strategy and yielded the best value ? Which tools proved to be beneficial in strategic decision making ?Between Twitter, Facebook, MySpace, Google and the others, there's a ceaseless stream of new technologies and techniques for marketers to try, and the roadmaps for many brands remain unclear.
Integrated Platform UsageToday’s digital marketing require continuous involvement across all touch points while maintaining consistency. Moreover one cannot treat all touch points the same, consumers engage with a platform because it meet’s specific consumer needs and all platforms meet these needs differently. Along with our expertise in the area of User Experience Design, we fuse customer insights with our digital marketing partners to create an integrated and consistent marketing approach. Brand Re-enforcementRe-enforcement of a brand results in effective brand management in the long run. In today’s digital world, things morph and change incredibly quickly. Hence an incessant and consistent brand re-enforcement strategy can result in making a vital impact. Critical considerations like use of imagery, text video etc should be thoroughly planned and drafted thereby removing ambiguity from the minds of customer. Use of HumorThe very comic nature of the ad or even including slight sense of humor in viral marketing strategies, is generally accepted by the user and creates a lasting impression of the campaign with a positive and optimistic buzz of the brand.
Behavioral ShiftTechnological innovations are continuouslyaltering user behavior which was otherwise was stable. As a result, users are driving the information world by texting, tweeting etc. Users nowadays post their product reviews online which has become an integral factor that greatly influences buying decisions.Online ReputationWe help you maintain a positive image about your brand, products and services on the internet. Reputation of several good companies is damaged by unscrupulous competitors through review websites by posting false comments and feedbacks. We constantly monitor any negative posts/feedback that may damage your online brand identityMobile NetworksSmartphones and Mobile broadband has spread vastly and now within the reach of the common man. Accessing global information, jobs, payments, text, videos, sharing etc have become the need of the hour.
In order to cater to your Digital Marketing efforts, we have a strategic partnership with a third party vendor helping you devise the right strategy that results in business benefits. Our strategy strives to provide a consistent approach across all channels of digital marketing right from Planning - Where and what opportunities does the market hold ?Acquiring - Whom do we want approach and where ?Engaging - How to harness Digital MarketingRetaining -How do we get the best ROI ?We all know that people are more than willing to join social communities online and are doing so in their millions. And in doing so we help them interact with brands in these spaces.We have created a roadmap that will help brands create the right digital marketing experience. Driven by an open and balanced approach, our team of specialists assist the organization and its customers to provide mutually beneficial rewarding journey.