This document discusses electronic commerce (e-commerce) and some of the key considerations for online shopping and digital transactions. It defines e-commerce as buying or selling goods and services over the internet. Some of the benefits mentioned include the ability to shop anytime from anywhere without long lines, and potentially finding cheaper products. However, it also notes security and privacy concerns, such as identity theft if proper precautions are not taken. The document provides tips for safe online shopping and discusses popular e-commerce platforms like Amazon and their features.

1. Alejandro Gonzalez
Julio Rodriguez
INTD3355- Prof. Gladys E. López
Univesidad de Puerto Rico
Recinto Universitario de Mayagüez
Picture credit: http://blog.ksidc.org/e-commerce-in-india-the-growth-future-and-issues/

2.  Digital commerce or electronic commerce is the action of buying or selling items or
services through the use of the internet (Ribble, 2004)

3.  Online buying/selling through commercial sites, auction sites and internet
locations
 Buying and selling “virtual merchandise” for online games
 Media subscriptions and purchases made through media software
 Itunes
 Pandora
 Netflix
 Hulu

4. Digital transactions
Through internet channels
to buy/sell goods.
 Website
 App
 Electronic Wallet
Auctions

5. Buy anytime from anywhere
You don’t have the need for long lines at the mall
May found cheapest products

6.  User must take into consideration safety and
security
 Not knowing how and where to buy items
online can leave kids vulnerable to Internet
scams and identity theft.
 Receiving goods or services which are not the
same as described by the seller.
 You will not receive your purchase
immediately, you must track shipment in the
case of non digital purchases.

7.  Shop
 Anybody can sell and purchase items
 Useful to find cheap products and product alternatives
 Useful for hard to find items
 Bids
 User bids to win current sale
 User does not need to pay for lost bid
 Instant purchase
 Usually more expensive than using bid

8.  Personal privacy
 Students fail to realize that poor online purchasing practices
lead to poor credit ratings.
 Safety and security
 User buyer protection
 Do not reply to emails from companies you don’t recognize.
 Best practices
 Pay through a secured Wi-Fi connection only
 Check Ratings and expect < 99%
 Read good/neutral/bad reviews for seller by date
 Use Paypal
 Compare prices with at least one different seller or another
website

9.  Fulfillment
 Amazon offers the ability for other sellers to sell
through the site
 Huge catalog
 Amazon contains the biggest shop catalog ready to
purchase
 Fast shipping
 Many shipping options including same day in some
cities
 Amazon offer free shipping for many items

10.  Personal info privacy
 Do not post personal info in reviews
 System security
 Amazon setups all security and payment system
 User secure HTTPS connection
 Best practices
 Ratings/Reviews for fulfillment
 Confirm product information
 Ask seller and other buyers
 Compare prices with other sellers or different site
 Prepaid CC

11.  Instant payment
 Manage existing cards
 Pay in-phone or using NFC
Picture credit: Apple, Bank Of America

12. Personal info privacy
 Pay on locations that you trust
System security
 Use TouchID
Best practices
 Do not leave your phone unattended
 Manage your payment history
Picture credit: Apple

13. Ebay. (2016a). Best Practices. Retrieved from http://pages.ebay.com/sellerinformation/seller-protection/best-practices.html
Ebay. (2016b). Important things to consider when buying on Ebay. Retrieved from http://www.ebay.com.au/gds/Important-
things-to-consider-when-buying-on-Ebay-/10000000000108069/g.html
Hayes, M. (2016). The pros and cons of selling on Amazon and eBay. Retrieved from https://www.shopify.com/blog/6399562-
the-
pros-and-cons-of-selling-on-amazon-and-ebay
Ribble, M (2004). The nine elements of digital citizenship, In Digital Citizenship. (3rd ed). (pag 15-44) SI.: ISTE.
Ribble, M. S., Bailey, G. D., & Ross, T. W. (2004). Digital Citizenship: Addressing appropriate technology behavior. Learning
&
Leading with Technology, 32(1), 6. Retrieve from http://www.digitalcitizenship.net/uploads/1stLL.pdf
Wikihow. (2016). How to spot a fake review on Amazon. Retrieved from http://www.wikihow.com/Spot-a-Fake-Review-on-
Amazon