Digital analytics involves collecting qualitative and quantitative data from online presences like websites and mobile apps to gain meaningful insights. It allows analyzing large amounts of data easily compared to traditional methods. Key metrics include page views, clicks, click-through rates, and sales/order data. Companies use digital analytics to understand customer behavior and improve their online presence. A case study of Fitbit showed how it collects structured user activity, exercise and sleep data to create dashboards and notifications, which insurance companies then analyze to offer lower rates based on healthy habits.