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Developing an HR Strategy Roadmap
6 Step Approach
6 Step Approach : Overview
Re-examines the role of HR
function in the context of
Business Strategy 20XX
5
HR Strategic Insights
2
Diagnose the Business Strategy
Integrates the conceptual
understanding with the choices
that the Business is likely to
make to enable its 20XX
aspirations
3
Organization Analysis
Identifies capabilities ,
mind-sets , processes
which would enable/limit
the business to deliver its
Business Strategy 20XX
4
Integrating Steps (1-3)
6
The HR Big Moves
Identifies the Top 3-5 Big
bets of HR
1
Conceptually examine the
Linkages between Business
& HR Strategy
Answers the question “ How HR
Impacts business results
Step 1 : Business and HR Strategy Linkages
52
3
4
6
1
Conceptually examine
the Linkages between
Business & HR Strategy
Answers the question “ How HR Impacts
business results
Customer & Key Accounts
Management Strategy
Business Results and HR Linkages : Manufacturing
What is evident
and gets
measured in the
business at
various levels
Turnover/Revenue Production Volume Cost of Manufacture
Pricing
Premium(VAP)
Product Mix
Geo Mix
Capital Expenditure
Market Share
Capacity Utilization
Plant Mix
RM Source Mix/
Securitisation
Conversion Efficiencies /
Operating Efficiencies
Productivity- Assets
Productivity-Manpower
Green Field/Brown Field
Improvement &
Maintenance Capex
New Product Development/
Innovation
What causes the
results to
happen
Operations /Technology
Strategy R&D Strategy
Financing Strategy
HR Strategy
SCM Strategy
Direct Impact
In-Direct Impact
Service Delivery Model/Strategy
Business Results and HR Linkages : Services
What is evident
and gets
measured in the
business at
various levels
Turnover/Revenue Distribution Channels Cost to Serve
Pricing
Premium (VAP)
Product Mix
Geo Mix
Capital Expenditure
Market Share
Channel Mix
Channel Partners
Service “Interface” Costs
Back Office Costs
Logistics Costs
Marketing, Branding,
Promotion Costs
Channel Capex
Distribution Capex
Technology Investments
What causes the
results to
happen
Operations /Technology
Strategy
Brand Strategy
Financing Strategy
HR Strategy
Customer Engagement
Model
Direct Impact
In-Direct Impact
Step 2 : Understanding the Business Strategy
52
Diagnose the Business
Strategy
Integrates the conceptual
understanding with the choices
that the Business is likely to
make to enable its 20XX
aspirations
3
4
6
1
Business Strategy 20XX Diagnostic
Objective : Qualitatively understand the Business Strategy 20XX
Key Outputs
a) Identify “Strategic Choices” the business has made/likely going to make to achieve
its Vision 20XX
a) This can be done through a “structured questionnaire” /interview with the
Business Head and or respective CXO’s /Corporate Function Heads as the
case maybe
Business Strategy 20XX Diagnostic (Illustrative Questions)
Manufacturing Sector
1. What is the Estimated Market Share going to be in 2020 ,
and what is the YOY CAGR
2. What is going to be the Revenue mix between Old and New
Products ( Commodity vs VAP )
1. What % of revenues will come from new markets /
geographies
3. What is the Capacity build up plan like ( Green field, brown
field expansions ) , what are the key assumptions made for
new plants to produce commercially
4. What % of growth has been assumed to be inorganic
5. What is the anticipated Gross Margin Growth YOY , what
strategies are being devised to retain/increase margins
6. What are the strategies to secure critical raw material /
feedstock
7. What are the major changes anticipated in the regulatory
environment
8. How will new Projects/Expansions be funded ( Borrowals
vs Internal Accruals )
Services Sector
1. What is the Estimated Market Share going to be in 2020 ,
and what is the YOY CAGR
2. What is going to be the Revenue mix between Old and New
Products ( Commodity vs VAP )
1. What % of revenues will come from new markets /
geographies
3. What is going to be the Distribution Strategy, what new
channels , distribution models are being explored
4. What % of growth has been assumed to be inorganic
5. What is going to be the Technology focus ( IT, Digital
Enablement) and its likely impact on productivity
6. What is the Service Delivery Model going to be , what is
going to change , what will remain same
7. What is are the material regulatory changes that are
anticipated and how is it going to impact the product/service
offerings
Illustrative
, w
ill be
custom
ised
for the
client
Step 3: Organization Analysis
52
3
Organization Analysis
Identifies capabilities ,
mind-sets , processes
which would enable/limit
the business to deliver
its Business Strategy
20XX
4
6
1
Organization Analysis
This Section has 4 parts
1.Organization Capabilities 2. Workforce Trends 3. Employee
Feedback
4. Leadership
Expectations
The context of Organization Analysis is the Business Strategy 20XX .
While doing this exercise , the CHRO’s need to continuously ask the question “ What
are the capabilities , mind-sets , processes/innovation excellence that are required to
deliver on the Strategy . Hence this is NOT an AS-IS assessment
Step 4 : Integration of Steps 1-3
52
3
4
Integrating Steps (1-3)
6
1
Integrating Step
Chapter Key Question The Process Output /Insight
Generated
HR Linkages to
Business Results
How “could” HR
impact Business
Results?
Used a conceptual
model to draw out the
linkages ( Page 4)
The HR linkages
to Business
Strategy
(Conceptual
understanding)
Business Strategy
20XX
What choices will the
Business make to
deliver its Business
Strategy 20XX?
Interviews ,
Document Review ,
Understanding of key
assumptions
The priorities and
milestones of the
Business Strategy
20XX
Organizational
Analysis
How ready is the
business today to
meet its goals for
20XX?
Assessed all the “soft”
( people, cultural,
capability) dimensions
of the Strategy
Insights on the
Organizational
factors that aid or
impede the
Business Strategy
Step 5 : HR Strategic Insights
Re-examines the role of
HR function in the
context of Business
Strategy 20XX
5
HR Strategic Insights
2
3
4
6
1
Step 6 : HR Big Moves
52
3
4
6
1
6
The HR Big Moves
Identifies the Top 3-5 Big
bets of HR
Firm Contact :
Niladri Roy
email : niladri.roy@tatransform.com
Cell : +91-9702297704

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Developing an HR Strategy

  • 1. Developing an HR Strategy Roadmap 6 Step Approach
  • 2. 6 Step Approach : Overview Re-examines the role of HR function in the context of Business Strategy 20XX 5 HR Strategic Insights 2 Diagnose the Business Strategy Integrates the conceptual understanding with the choices that the Business is likely to make to enable its 20XX aspirations 3 Organization Analysis Identifies capabilities , mind-sets , processes which would enable/limit the business to deliver its Business Strategy 20XX 4 Integrating Steps (1-3) 6 The HR Big Moves Identifies the Top 3-5 Big bets of HR 1 Conceptually examine the Linkages between Business & HR Strategy Answers the question “ How HR Impacts business results
  • 3. Step 1 : Business and HR Strategy Linkages 52 3 4 6 1 Conceptually examine the Linkages between Business & HR Strategy Answers the question “ How HR Impacts business results
  • 4. Customer & Key Accounts Management Strategy Business Results and HR Linkages : Manufacturing What is evident and gets measured in the business at various levels Turnover/Revenue Production Volume Cost of Manufacture Pricing Premium(VAP) Product Mix Geo Mix Capital Expenditure Market Share Capacity Utilization Plant Mix RM Source Mix/ Securitisation Conversion Efficiencies / Operating Efficiencies Productivity- Assets Productivity-Manpower Green Field/Brown Field Improvement & Maintenance Capex New Product Development/ Innovation What causes the results to happen Operations /Technology Strategy R&D Strategy Financing Strategy HR Strategy SCM Strategy Direct Impact In-Direct Impact
  • 5. Service Delivery Model/Strategy Business Results and HR Linkages : Services What is evident and gets measured in the business at various levels Turnover/Revenue Distribution Channels Cost to Serve Pricing Premium (VAP) Product Mix Geo Mix Capital Expenditure Market Share Channel Mix Channel Partners Service “Interface” Costs Back Office Costs Logistics Costs Marketing, Branding, Promotion Costs Channel Capex Distribution Capex Technology Investments What causes the results to happen Operations /Technology Strategy Brand Strategy Financing Strategy HR Strategy Customer Engagement Model Direct Impact In-Direct Impact
  • 6. Step 2 : Understanding the Business Strategy 52 Diagnose the Business Strategy Integrates the conceptual understanding with the choices that the Business is likely to make to enable its 20XX aspirations 3 4 6 1
  • 7. Business Strategy 20XX Diagnostic Objective : Qualitatively understand the Business Strategy 20XX Key Outputs a) Identify “Strategic Choices” the business has made/likely going to make to achieve its Vision 20XX a) This can be done through a “structured questionnaire” /interview with the Business Head and or respective CXO’s /Corporate Function Heads as the case maybe
  • 8. Business Strategy 20XX Diagnostic (Illustrative Questions) Manufacturing Sector 1. What is the Estimated Market Share going to be in 2020 , and what is the YOY CAGR 2. What is going to be the Revenue mix between Old and New Products ( Commodity vs VAP ) 1. What % of revenues will come from new markets / geographies 3. What is the Capacity build up plan like ( Green field, brown field expansions ) , what are the key assumptions made for new plants to produce commercially 4. What % of growth has been assumed to be inorganic 5. What is the anticipated Gross Margin Growth YOY , what strategies are being devised to retain/increase margins 6. What are the strategies to secure critical raw material / feedstock 7. What are the major changes anticipated in the regulatory environment 8. How will new Projects/Expansions be funded ( Borrowals vs Internal Accruals ) Services Sector 1. What is the Estimated Market Share going to be in 2020 , and what is the YOY CAGR 2. What is going to be the Revenue mix between Old and New Products ( Commodity vs VAP ) 1. What % of revenues will come from new markets / geographies 3. What is going to be the Distribution Strategy, what new channels , distribution models are being explored 4. What % of growth has been assumed to be inorganic 5. What is going to be the Technology focus ( IT, Digital Enablement) and its likely impact on productivity 6. What is the Service Delivery Model going to be , what is going to change , what will remain same 7. What is are the material regulatory changes that are anticipated and how is it going to impact the product/service offerings Illustrative , w ill be custom ised for the client
  • 9. Step 3: Organization Analysis 52 3 Organization Analysis Identifies capabilities , mind-sets , processes which would enable/limit the business to deliver its Business Strategy 20XX 4 6 1
  • 10. Organization Analysis This Section has 4 parts 1.Organization Capabilities 2. Workforce Trends 3. Employee Feedback 4. Leadership Expectations The context of Organization Analysis is the Business Strategy 20XX . While doing this exercise , the CHRO’s need to continuously ask the question “ What are the capabilities , mind-sets , processes/innovation excellence that are required to deliver on the Strategy . Hence this is NOT an AS-IS assessment
  • 11. Step 4 : Integration of Steps 1-3 52 3 4 Integrating Steps (1-3) 6 1
  • 12. Integrating Step Chapter Key Question The Process Output /Insight Generated HR Linkages to Business Results How “could” HR impact Business Results? Used a conceptual model to draw out the linkages ( Page 4) The HR linkages to Business Strategy (Conceptual understanding) Business Strategy 20XX What choices will the Business make to deliver its Business Strategy 20XX? Interviews , Document Review , Understanding of key assumptions The priorities and milestones of the Business Strategy 20XX Organizational Analysis How ready is the business today to meet its goals for 20XX? Assessed all the “soft” ( people, cultural, capability) dimensions of the Strategy Insights on the Organizational factors that aid or impede the Business Strategy
  • 13. Step 5 : HR Strategic Insights Re-examines the role of HR function in the context of Business Strategy 20XX 5 HR Strategic Insights 2 3 4 6 1
  • 14. Step 6 : HR Big Moves 52 3 4 6 1 6 The HR Big Moves Identifies the Top 3-5 Big bets of HR
  • 15. Firm Contact : Niladri Roy email : niladri.roy@tatransform.com Cell : +91-9702297704