The document discusses developing a unique selling proposition (USP) for a business. It provides steps to identify a business's strengths, how they differ from competitors, what makes the business unique, and how these benefit customers. The steps include listing top strengths, how strengths are better than competitors, what else differs such as experience, then relating these back to customer benefits. It suggests writing the USP in 10 words or less and testing how appealing, unique, and believable it is compared to competition and if it addresses customer needs.