The document outlines two design processes that involve systematically solving problems. Both processes involve identifying needs, researching solutions, generating ideas, selecting an approach, testing prototypes, and refining the design. The first process has 9 steps: identify need, define criteria, research, generate solutions, choose solution, develop solution, model/prototype, test and evaluate, and redesign. The second example process has 12 steps that further break down the phases of defining the problem, brainstorming, researching, identifying criteria, exploring possibilities, selecting an approach, developing a proposal, testing a prototype, refining the design, creating the solution, and communicating the results.