DESIGN
THINKINGby HRISTONEYCHEV
HRISTO NEYCHEV
I bring new ideas to life
CORPORATE
4 companies
STARTUP
6 startups
Dallas
Dance
Center
INNOVATIONS
CONSULTANT
MODERN BUSINESS
PRACTICES
DESIGN THINKING
LEAN
AGILE
BRAINSTORMING
Google’s product sprint
Adobe’s kickbox
Rapid prototyping
Empathy mapping
Collaboration
Platform for
Film and Gaming
Studios
CREATING THE FUTURE OF VR GAMING
MODERN
WAYS OF
WORKING
DESIGN
THINKING
NOT ABOUT DESIGN
NOT ABOUT THINKING
EMPATHY
IDEATION
TESTING
RENAME TO…
EMPATHY AND IDEA TESTING
or
CREATIVE-PROBLEM SOLVING
FIVE-STEP PROCESS
EMPATHIZE
!
The better we empathize with
people, the faster we create value
for them – and success for us!
SYMPATHY
SYMPATHY
EMPATHY
IDEAS
TOOLS
Analogous Experience
Personal Immersion
Observe and listen
Customer Interview
Expert Interview
DEFINE
WHAT
USER: Define the type of customer you will focus on
Tool: Empathy Map Canvas
NEEDS: Define the needs and problems they have
Tool: Problem Statement Canvas
INSIGHTS: Define key learning and principles
TIMELINE
7:30 Wake Up
8:00 Breakfast
8:30 Drive to Work
9:00 Look for a parking spot
12:00 Dive To Have Lunch
12:15 Look for a parking spot ...
...
ACTIVITIES ● CHALLENGES ● MOMENTS
EMPATHY
CANVAS
PROBLEM STATEMENT CANVAS
IDEATE
IDEATION TOOLS
Brainstorming
Reverse Brainstorming
Mind Maps
Lotus Diagram
Value Proposition Canvas
LOTUS DIAGRAM
What they want done
- Functional
- Social
- Emotional
Positive outcomes
they hope to achieve
- Results
- Benefits
- Aspirations
Negative outcomes
they hope to avoid
VALUE PROPOSITION CANVAS
PROTOTYPE
LOW FIDELITY PROTOTYPES
Storyboards
Sketches and Diagrams
Paper Interfaces
Role-Playing
Physical Models
User-Driven Prototyping
HIGH FIDELITY PROTOTYPES
3d plastic model
Alpha/beta prototype
Wizard of Oz test
Concierge test
Single feature MVP
GUIDELINES
Start immediately
Don’t spend too much time
Iterate and change fast
Keep in mind what you are testing
Focus on the user experience
TEST
SHOW
DON’T TELL
ASK USERS TO TALK YOU
THROUGH THEIR EXPERIENCE
GUIDELINES
Observe and take notes
Prepare an entry/exit interview or survey
Measure the results
Use LEAN STARTUP methodology to run multiple tests to
(in)validate your thinking
COMPETITIVE + MULTIPLAYER + MOBILE
DISRUPT
MOBILE
GAMING
Test 1: basics
HYPOTHESIS - “The game is fun”
ENERGYSKILLS
Test 2: speed
HYPOTHESIS:
“You can finish
a duel in 2 min”
Test 3: engagement
-Web prototype
-ugly as hell…but “it works! ”
HYPOTHESIS: “The game is engaging
for other people”
AVERAGE NUMBER
OF DUELS PER PLAYER
VERY HIGH ENGAGEMENT
[20-35 min in the game]
681 duels played
121 unique players
Acquisition channels: Fb, G+
What’s next?
CORE LOOP
(1v1)
2v2, 3v3
Instant resolving
(more dynamic)
More weapons =
more fun?
Good Art will
increase fun,
engagement,
retention, etc.
Sci-fi?
Fantasy?
Vikings?
Post-
Apocalyptic?
Test 4: complexity
-Web prototype “Duel Game 2”
HYPOTHESIS: “The game is more
fun/engaging with more skills”
“Adding fun without adding
complexity”
Test 5: more speed
-Web prototype “Duel Game 3”
HYPOTHESIS: “The game is more
fun/engaging if skills resolve instantly”
Test 6: 4 people is more fun
Good Art will
increase fun,
engagement,
retention, etc.
Sci-fi?
Fantasy?
Vikings?
Post-
Apocalyptic?
Test 7: Find the right Art
Fake Facebook ad campaigns
Test 8: SOFT-LAUNCHED PILOT VERSION
-add player progression
-add player customization
-add daily quests
HYPOTHESIS: “…will increase retention”
Test 9: retention
Test 10: monetization
-add game currency
-add real $ store
-add many new items
HYPOTHESIS: “…will increase monetization.”
“
Only a mind
free of preconceptions
is a mind free to learn!
to accept that (something) is true, especially without proof
Think
Believe
Knowto understand from experience, attainment, or observation
to use one's mind actively to form connected ideas
BEAUTY OF NOT KNOWING
not
knowing
wanting
to know
asking
questions
looking
for
answers
validating
through
experience
KNOWING
B E L I E V I N G
not
knowing
wanting
to know
asking
questions
looking
for
answers
validating
through
experience
KNOWING
“Believing removes the willingness to know
by giving you a false sense of knowing!”
Be honest with
yourself!
Do you KNOW something,
or do you BELIEVE something?
!
YOUR BIGGEST FEAR?
No money?
No time?
No good ideas?
No motivation?
No co-founder?
CREATING
THE
WRONG
THING!
HAPPY
IDEA TESTING!
Thank you!
Hristo Neychev

Design Thinking