SlideShare a Scribd company logo
Kaseya Software Deployment
and Update – “KSDU”
• Intro
  – Benjamin Lavalley, Kaseya
• Digging Deeper, Vulnerability points
  – Kirk Feathers, Sr. Systems Engineer, Kaseya
• Listen to your Peers – KSDU in the real world
  – Thai Huynh, Service Desk Coordinator
  – Kash’ka Fain, Service Desk Engineer
  – 501ctech.org – Washington, DC
• Q&A
• Resource Links
• Total 50 minutes
                                                  www.kaseya.com
• Effortlessly deploy and update common third
  party or self-defined applications
• KSDU is for everyone!
  – Service Provider, Private Sector
  – Localization support for apps
• Not the “Ninite” module
  – Ninite engine used for silent deploy/updating
    dozens of apps ‘out of the box’
  – Ability to define your own applications (exe/msi/etc)
                                            www.kaseya.com
www.kaseya.com
www.kaseya.com
• Alerting, Reporting, Policy-driven
  management, reboot handling, automatic file
  source support
• Automatically update to latest version without
  having to tweak a script for a new release
• LOCK application at a specific version for
  compliance/compatibility/headache reduction
• AUTOMATE. SAVE TIME. Do other more
  important things – set and forget.

                                          www.kaseya.com
• v1.0 released October 2011
• Key improvements hotfixed since release
     • Policy Management Integration, File Source Support
     • Support for custom switches
• Upcoming v1.1 features
  – Support answer files natively in catalog (MST, ISS)
  – Check boxes for Ninite Switches
     • No Auto Update, No reboot
  – Scan Only, Update Only
  – File Source settings integrated with KPM
                                                  www.kaseya.com
Software Distribution and Update
Kirk Feathers
See the possibilities…
An easy in…
–Fear Sells…
   • “Just because your paranoid doesn’t mean they
     aren't really out to get you”
• Importance of vulnerability defense
  – Statistics
  – Few facts and findings
• But “its not broke”…
• Kaseya’s solution
  – “Our automation, your liberation”
Growing issue…
The Laws of
                    Vulnerabilities
• Prevalence: Measures the turnover rate of
  vulnerabilities in the “Top 20” list during a year.
   – Half of the most prevalent critical vulnerabilities are replaced
     by new vulnerabilities each year.
• Persistence: Total life span of vulnerabilities.
   – Persistence remains virtually unlimited.
• Exploitation: Time interval between an exploit
  announcement and the first attack.
   – Average < 10 days
• Half-life: Time interval for reducing occurrence of
  a vulnerability by half.
   – Average is 30 days,
Days Matters
Where’s the delay?
Nowhere to hide…
• Infestation is Big business
  – Spam
  –   Adware
  –   Scareware
  –   Password, CC Theft
  –   Etc…
• Botnets / Zombie scouts
• Todays headlines…
The Easy way in…
K2 Single Pane Of Glass Solution
Product…
501cTECH
 Thai Huynh    Kash’ka Fain
Service Desk   Service Desk
Coordinator      Engineer
Mission Statement




 501cTECH’s mission is to build and support
sustainable technology solutions for nonprofits
         serving the common good.
Overview



 Non-Profit IT provider serving the Washington, D.C.
  metro area
 Over 75 managed services clients
 Over 2500 endpoints

 Client types:
    Healthcare and mental health services
    Legal services
    Financial services
    Other Non-Profit Organizations
501cTECH Services



Managed Services
  Outsourced IT
  Co-Managed Services

Professional Services
   Technology Assessment and Planning
   Software Selection Consulting
   Cloud Computing (PaaS/IaaS)
   CIO/CTO Consulting
Challenges before KSDU



 Frequency of update packages

 Variance of arguments/procedures

 Internal resource allocation

 Tracking and maintenance
Benefits of KSDU



 A Platform that supports our mission

 Doing more for less

 Leveling the technological landscape

 Pre and post procedures
Q&A!

       www.kaseya.com
• Kaseya Community
  – http://community.kaseya.com
• Explore KSDU
  – http://tinyurl.com/7stdkx5
• Customer Webinar Recording
  – http://tinyurl.com/7mpqrav
• KSDU Module Download/trial
  – http://tinyurl.com/74dqwos
• Download this presentation
  – http://tinyurl.com/????
                                  www.kaseya.com

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Kaseya Connect 2012 - Deploying Apps With Software Deployment And Update

  • 1. Kaseya Software Deployment and Update – “KSDU”
  • 2. • Intro – Benjamin Lavalley, Kaseya • Digging Deeper, Vulnerability points – Kirk Feathers, Sr. Systems Engineer, Kaseya • Listen to your Peers – KSDU in the real world – Thai Huynh, Service Desk Coordinator – Kash’ka Fain, Service Desk Engineer – 501ctech.org – Washington, DC • Q&A • Resource Links • Total 50 minutes www.kaseya.com
  • 3. • Effortlessly deploy and update common third party or self-defined applications • KSDU is for everyone! – Service Provider, Private Sector – Localization support for apps • Not the “Ninite” module – Ninite engine used for silent deploy/updating dozens of apps ‘out of the box’ – Ability to define your own applications (exe/msi/etc) www.kaseya.com
  • 6. • Alerting, Reporting, Policy-driven management, reboot handling, automatic file source support • Automatically update to latest version without having to tweak a script for a new release • LOCK application at a specific version for compliance/compatibility/headache reduction • AUTOMATE. SAVE TIME. Do other more important things – set and forget. www.kaseya.com
  • 7. • v1.0 released October 2011 • Key improvements hotfixed since release • Policy Management Integration, File Source Support • Support for custom switches • Upcoming v1.1 features – Support answer files natively in catalog (MST, ISS) – Check boxes for Ninite Switches • No Auto Update, No reboot – Scan Only, Update Only – File Source settings integrated with KPM www.kaseya.com
  • 8. Software Distribution and Update Kirk Feathers
  • 10. An easy in… –Fear Sells… • “Just because your paranoid doesn’t mean they aren't really out to get you” • Importance of vulnerability defense – Statistics – Few facts and findings • But “its not broke”… • Kaseya’s solution – “Our automation, your liberation”
  • 12. The Laws of Vulnerabilities • Prevalence: Measures the turnover rate of vulnerabilities in the “Top 20” list during a year. – Half of the most prevalent critical vulnerabilities are replaced by new vulnerabilities each year. • Persistence: Total life span of vulnerabilities. – Persistence remains virtually unlimited. • Exploitation: Time interval between an exploit announcement and the first attack. – Average < 10 days • Half-life: Time interval for reducing occurrence of a vulnerability by half. – Average is 30 days,
  • 15. Nowhere to hide… • Infestation is Big business – Spam – Adware – Scareware – Password, CC Theft – Etc… • Botnets / Zombie scouts • Todays headlines…
  • 16.
  • 17. The Easy way in…
  • 18.
  • 19. K2 Single Pane Of Glass Solution
  • 21. 501cTECH Thai Huynh Kash’ka Fain Service Desk Service Desk Coordinator Engineer
  • 22. Mission Statement 501cTECH’s mission is to build and support sustainable technology solutions for nonprofits serving the common good.
  • 23. Overview  Non-Profit IT provider serving the Washington, D.C. metro area  Over 75 managed services clients  Over 2500 endpoints  Client types:  Healthcare and mental health services  Legal services  Financial services  Other Non-Profit Organizations
  • 24. 501cTECH Services Managed Services Outsourced IT Co-Managed Services Professional Services  Technology Assessment and Planning  Software Selection Consulting  Cloud Computing (PaaS/IaaS)  CIO/CTO Consulting
  • 25. Challenges before KSDU  Frequency of update packages  Variance of arguments/procedures  Internal resource allocation  Tracking and maintenance
  • 26. Benefits of KSDU  A Platform that supports our mission  Doing more for less  Leveling the technological landscape  Pre and post procedures
  • 27. Q&A! www.kaseya.com
  • 28. • Kaseya Community – http://community.kaseya.com • Explore KSDU – http://tinyurl.com/7stdkx5 • Customer Webinar Recording – http://tinyurl.com/7mpqrav • KSDU Module Download/trial – http://tinyurl.com/74dqwos • Download this presentation – http://tinyurl.com/???? www.kaseya.com