Jessica Mellenthin is seeking a position as a certified medical assistant with strong clinical and communication skills. She has over 5 years of experience in various medical settings such as physician offices, home health care, and nursing homes. Her resume highlights her many qualifications including certification as a clinical medical assistant and nursing assistant, proficiency with electronic medical records, and experience with patient intake, vitals, injections, and assisting providers with various procedures.
Highly motivated and empathetic Certified Medical Assistant with over 13 years of dedicated healthcare experience. A high-performing professional with success in both administrative and direct patient care roles. Possesses extensive training in clerical duties such as billing, insurance, and scheduling. Additional hands-on experience includes administering a range of patient care procedures in emergency non-emergency situations. Demonstrates an ability to remain calm, dedicated, and a clear cross-functional team player throughout entire patient care process.
Highly motivated and empathetic Certified Medical Assistant with over 13 years of dedicated healthcare experience. A high-performing professional with success in both administrative and direct patient care roles. Possesses extensive training in clerical duties such as billing, insurance, and scheduling. Additional hands-on experience includes administering a range of patient care procedures in emergency non-emergency situations. Demonstrates an ability to remain calm, dedicated, and a clear cross-functional team player throughout entire patient care process.
1. Jessica A. Mellenthin
3604 Block Drive., Apt. 102
Irving, Texas 75038
817.629.3055
j.mellenthin@yahoo.com
Objective
I am a graduate of the Certified Clinical Medical Assistant program at the National Health Career Association. I
am seeking a position in a reputable health organization where I can apply my clinical skills.
Personal Summary
Excellent clinical and communication skills both verbally and in writing with staff and patients.
Strong knowledge of medical terminology, medical abbreviations and office communications.
Educated in infection control standards, HIPAA and OSHA guidelines.
Keen ability to quickly learn new concepts and skills.
Skillful in patient triage, vitals, injections, EKG machines, Helicobacter Pylori, Electrocardiograms,
venipuncture, assisting providers with pap exams, prostate exams, ear irrigation, suture removal,
cryosurgery and prepping patients for ultrasounds, sonograms, bone density and x-ray testing.
Well versed in EHR patient fusion database with strong knowledge of Microsoft office products.
Proficient in MediSoft and Amazing Charts, faxing, scanning, answering and receiving telephone calls
from patients, doctors, and medical professionals from in-house and outside facilities.
Education and Certification
Certified Clinical Medical Assistant certification from Medical Career Training LLC, # T4C8Z6Y5
Bedford Texas (2014)
Certified Nursing Assistant Training, Mt. Clemens, Michigan (2011)
Graduated from New Haven High School, New Haven, Michigan (2011)
Work History
All Medical Personnel – Dallas, TX • Certified Medical Assistant (1/16 –Present)
• Handled all front office duties for general surgeons and back office duties for the pulmonary practice.
• Screened all patients, recorded medical data – including medical charting, maintained patient files,
scheduled appointments and worked in patient electronic files.
• Worked closely with physicians, staff and patients to ensure proper care and accurate documentation.
• Managed referrals, telephone triage, faxes, copying and copay collections.
• Scheduled lab work and x-rays with providers when required.
• Cleans and preps exam rooms for patients.
Health Screening Services, LLC. - Dallas, TX • Certified Medical Assistant (4/15 – 1/16)
• Significant exposure to venipuncture, medication administration, dosage calculation, injections
(subcutaneous and intramuscular) and medical charting.
• Worked with Electronic Medical Records (EMR) All Scripts & eClinicalWorks.
• Screened all patients to see if they qualified for a Polysomnography (PSG), which is a type of sleep study,
(multi-parametric & diagnostic test used in the study of sleep and electroencephalogram (EEG) testswhich
detect electrical activity in your brain using small, flat metal discs (electrodes) attached to your scalp.)
• Recorded patient medical data in system (Excel) including name, date, time for historical reference.
• Called STAT and Alliance companies for appointment scheduling and faxed over demographicsand
• referral sheets.
• Worked closely with physicians and medical staff to ensure proper patient care and accurate
documentation.
2. Resume Jessica Mellenthin Page 2
Greenhill Family Physicians
Dr. Mike Lee, MD - Frisco, TX • Certified Medical Assistant (2/15 - 4/15)
• Schedule and cancel appointments, compose and mail correspondences to patients.
• Knowledge in the enrollment process forms.
• Answer alerts in a timely manner per provider request, order prescription medication.
• Act as liaison between patients, family and provider
• Track patient health summaries on charts
• Verify patient’s insurance eligibility and claim statuses in provider portal systems such as Availity,
Navinet, Cigna, HS Connect, Tricare etc.
• Submit patient claims electronically through MediSoft and fax to providers.
• Engaged in daily patient intake triage including taking patient vitals (blood pressure, pulse, respiration,
weight, temperature, O2sat% and height). Also assist with pap and prostate exams, ear irrigation, suture
removal, cryosurgery and prepping patients for testing including ultrasounds, sonograms,x-rays and other
in office testing.
Caring Senior Service - Euless, TX • CNA, Home Health Care Assistant (11/14 -2/15)
• Work in client’s homes or assisted living facilities
• Dispense medication at proper times to the client
• Help client with laundry, pet care and companionship
• Assist with activities of daily living, light housekeeping
VNA of Dallas - Dallas, TX • CNA, Home Health Care Assistant (6/14 - 8/14)
• Worked in client’s home
• Experienced with oxygen tank and concentrator
• Dispensed medication to client at correct time
• Knowledge of MAR sheet
• Assisted with activities of daily living and bathing, transferring, meal prep and housekeeping
Expedient Medical Staffing LLC- Arlington, TX • CNA (8/13 - 4/14)
• Worked at a facility for people with traumatic brain and spinal cord injuries
• Help with every day ADL's: bathing, incontinent care and transfers
• Calming and talking to combative residents
• Taking vitals, distributing medication, charting residents’ input/output, and blood sugar
• Helping residents with their treatments: walking, speech, and living independently
• Housekeeping: laundry, cooking and cleaning for all residents
College Park Rehabilitation and Care Center - Weatherford, TX • CNA (2011 - 2012)
• Provided nursing related services to residents
• Maintained homelike environment for the residents
• Protected and promoted resident rights and assisted the person to maintain independence
• Provided routine care to the patients, including hospice residents
• Reported patient status to senior staff by spending maximum time in the room with patient
• Obtained specimens, weights, and vital signs
• Incontinent care
• Utilized rehabilitation devices
• Assisted with bathing, dressing, hygiene and grooming & providing enemas to patient when needed
• Measured and recorded patient's fluid intake and output
• Worked solely on Alzheimer’s lock down unit
• Successful in calming down combative residents