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National Religious Broadcasters
Leadership and Management Course
Effective Delegation:
The Core Competencies of Delegation
Every Leader and Manager
Must Master to Mentor Your Team
and Executive Your Mission
Sunday, February 18, 2007Sunday, February 18, 2007
2:00 PM – 3:30 PM2:00 PM – 3:30 PM
R. Dale Lefever, Ph.D.R. Dale Lefever, Ph.D.
Partner, The Andringa GroupPartner, The Andringa Group
Ann Arbor, MichiganAnn Arbor, Michigan
Time Management:
The Context for
Effective Delegation
Time Management:
Some Basic Premises
• Time is not money or a commodity, it cannot
be bought or bartered.
• Time is life. To waste your time is to waste
your life.
Some Basic Premises (continued)
• Time management is really self-management
with respect to time.
• Management of time is a fundamental
responsibility of every leader.
• Time spent reflects values held.
The Core Competencies
of Effective Delegation
Delegation:
A Common Scenario
The Issues of Delegation
and Control
When the CEO told me it was my job to launch a new
media ministry, I took him seriously. I assumed this
initiative was my responsibility and that I had the
authority to make the necessary decisions. It turns out I
was wrong. My CEO clearly did not understand
delegation and insisted on having the final say at every
turn. People stopped coming to me for decisions, since
they knew, that unless the CEO was involved, whatever
I said was likely to be changed. I don’t blame them –
my authority has really been undermined by someone
who functions as a “micromanager!”
Distinctions That Make
A Difference
• Responsibility – ownership
• Authority – legitimacy
• Accountability – oblegation
Delegation
By Definition Is:
The assignment of meaningful tasks,
either operational or managerial, to
others with supervision over time.
By Implication Is Not:
The assignment of simple, unpopular
or isolated tasks at the whim of the
manager as an end in itself.
Delegation (continued)
Delegation, Therefore, Is:
• A process, not an event
Delegation (continued)
Delegation, Therefore, Is:
• A process, not an event
• A method, not an end in itself
Delegation (continued)
Delegation, Therefore, Is:
• A process, not an event
• A method, not an end in itself
• An investment, not a short-term
strategy
Reasons for Not Delegating
• No time to instruct others
Reasons for Not Delegating
• No time to instruct others
• Can do it quicker and better
Reasons for Not Delegating
• No time to instruct others
• Can do it quicker and better
• Might lose credit or recognition
Reasons for Not Delegating
• No time to instruct others
• Can do it quicker and better
• Might lose credit or recognition
• High personal interest in task
Reasons for Not Delegating
• No time to instruct others
• Can do it quicker and better
• Might lose credit or recognition
• High personal interest in task
• Fear loss of control and power
Symptoms of Poor Delegation
• Staff turnover/low morale
• Extended hours/burnout
• Crisis management/missed deadlines
• Continued interruptions/constant approvals
• Redoing initial work/wasted time
• External promotions/inadequate
internal talent
Guidelines for Effective
Delegation
• Clarify the objectives and the
performance standards
Guidelines for Effective
Delegation
• Clarify the objectives and the
performance standards
• Shift authority commensurate with the
responsibilities
Guidelines for Effective
Delegation
• Clarify the objectives and the
performance standards
• Shift authority commensurate with the
responsibilities
• Provide necessary support systems
Guidelines for Effective
Delegation
• Clarify the objectives and the
performance standards
• Shift authority commensurate with the
responsibilities
• Provide necessary support systems
• Establish reasonable checkpoints and
deadlines
Guidelines for Effective
Delegation
• Clarify the objectives and the
performance standards
• Shift authority commensurate with the
responsibilities
• Provide necessary support systems
• Establish reasonable checkpoints and
deadlines
• Review results, not methods
Contact Information:
R. Dale Lefever, Ph.D.
Management Consultant
1246 Laurel View Drive
Ann Arbor, Michigan 48105
Telephone: 734.615.2688
Fax: 734.615.2687
Email: dlefever@umich.edu

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Delegation

  • 1. National Religious Broadcasters Leadership and Management Course Effective Delegation: The Core Competencies of Delegation Every Leader and Manager Must Master to Mentor Your Team and Executive Your Mission Sunday, February 18, 2007Sunday, February 18, 2007 2:00 PM – 3:30 PM2:00 PM – 3:30 PM R. Dale Lefever, Ph.D.R. Dale Lefever, Ph.D. Partner, The Andringa GroupPartner, The Andringa Group Ann Arbor, MichiganAnn Arbor, Michigan
  • 2. Time Management: The Context for Effective Delegation
  • 3. Time Management: Some Basic Premises • Time is not money or a commodity, it cannot be bought or bartered. • Time is life. To waste your time is to waste your life.
  • 4. Some Basic Premises (continued) • Time management is really self-management with respect to time. • Management of time is a fundamental responsibility of every leader. • Time spent reflects values held.
  • 5. The Core Competencies of Effective Delegation
  • 7. The Issues of Delegation and Control When the CEO told me it was my job to launch a new media ministry, I took him seriously. I assumed this initiative was my responsibility and that I had the authority to make the necessary decisions. It turns out I was wrong. My CEO clearly did not understand delegation and insisted on having the final say at every turn. People stopped coming to me for decisions, since they knew, that unless the CEO was involved, whatever I said was likely to be changed. I don’t blame them – my authority has really been undermined by someone who functions as a “micromanager!”
  • 8. Distinctions That Make A Difference • Responsibility – ownership • Authority – legitimacy • Accountability – oblegation
  • 9. Delegation By Definition Is: The assignment of meaningful tasks, either operational or managerial, to others with supervision over time. By Implication Is Not: The assignment of simple, unpopular or isolated tasks at the whim of the manager as an end in itself.
  • 10. Delegation (continued) Delegation, Therefore, Is: • A process, not an event
  • 11. Delegation (continued) Delegation, Therefore, Is: • A process, not an event • A method, not an end in itself
  • 12. Delegation (continued) Delegation, Therefore, Is: • A process, not an event • A method, not an end in itself • An investment, not a short-term strategy
  • 13. Reasons for Not Delegating • No time to instruct others
  • 14. Reasons for Not Delegating • No time to instruct others • Can do it quicker and better
  • 15. Reasons for Not Delegating • No time to instruct others • Can do it quicker and better • Might lose credit or recognition
  • 16. Reasons for Not Delegating • No time to instruct others • Can do it quicker and better • Might lose credit or recognition • High personal interest in task
  • 17. Reasons for Not Delegating • No time to instruct others • Can do it quicker and better • Might lose credit or recognition • High personal interest in task • Fear loss of control and power
  • 18. Symptoms of Poor Delegation • Staff turnover/low morale • Extended hours/burnout • Crisis management/missed deadlines • Continued interruptions/constant approvals • Redoing initial work/wasted time • External promotions/inadequate internal talent
  • 19. Guidelines for Effective Delegation • Clarify the objectives and the performance standards
  • 20. Guidelines for Effective Delegation • Clarify the objectives and the performance standards • Shift authority commensurate with the responsibilities
  • 21. Guidelines for Effective Delegation • Clarify the objectives and the performance standards • Shift authority commensurate with the responsibilities • Provide necessary support systems
  • 22. Guidelines for Effective Delegation • Clarify the objectives and the performance standards • Shift authority commensurate with the responsibilities • Provide necessary support systems • Establish reasonable checkpoints and deadlines
  • 23. Guidelines for Effective Delegation • Clarify the objectives and the performance standards • Shift authority commensurate with the responsibilities • Provide necessary support systems • Establish reasonable checkpoints and deadlines • Review results, not methods
  • 24. Contact Information: R. Dale Lefever, Ph.D. Management Consultant 1246 Laurel View Drive Ann Arbor, Michigan 48105 Telephone: 734.615.2688 Fax: 734.615.2687 Email: dlefever@umich.edu