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DELEGATION
SKILLS
Mohammad Aslam Mohammad
ASL Development Group (M) Sdn Bhd
Website : www.asl-solutions.com
11B, Jalan Pelabur B 23/b,
Sekyen 23, 40300 Shah Alam,
Selangor, MALAYSIA.
By :
PITFALLS OF DELEGATION
 Many leaders are not comfortable with the idea of
delegating.
 “If you want to do something well, you have to do it your
self”
 “My subordinates are incapable of doing tasks of this
nature”
 “If I delegates, my staff will think I’m passing over my work”
THE NEEDS OF DELEGATION
 Organization gets the best out of leaders
 Leaders can concentrate on higher value work not on Low-
value, routine, and repetitive work.
 Safe time
 Quality time on planning and monitoring
 Increase the team commitment
 Increase motivation and personal satisfaction. Responsible
is a recognition and trust to staff.
 Opportunities to make decision
DELEGATE THE RIGHT TASK &
PERSON
 Any routine tasks
 A task you have been putting off
 A task you’ve been wrestling with without success
 An unexpected, unplanned requirement
 A task you “dislike” which would be fun for someone else.
The person must :
- Competent - Ready
- Self-confidence - Credibility is needed
VARIOUS DELEGATION STYLE
 The controller
 The coach
 The consultant
 The coordinator
 The facilitator
ESSENTIAL PROCESS TO BE TAKEN
 Identify suitable person for task.
 Prepare the person by clearly explaining the nature of task and
ensure that this is clearly understood.
 The project’s timelines, including:
 The time available to do the job
 The resources available
 The consequences of not completing the job on time
 Why the task given to him/her
 The person has the necessary authorities to execute the task
 Inform others about the delegation process and get them involve
 End – praise or acknowledge a job
DIFFICULT TASK
COMMUNICATION
COACHING
STUCK ON THE TASK
 Action :
 Don’t take back the project to your plate
 Ask the person to identify 3 best solutions to solve
 Choose the best action
Delegation is a learning experience !!!
THANK YOU
Brought to you by :
ASL Training ASL Resources
Training and
Consultancy
@ASLTraining ASL Resources
Training and
Consultancy
Find us :

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Delegation Skills

  • 1. DELEGATION SKILLS Mohammad Aslam Mohammad ASL Development Group (M) Sdn Bhd Website : www.asl-solutions.com 11B, Jalan Pelabur B 23/b, Sekyen 23, 40300 Shah Alam, Selangor, MALAYSIA. By :
  • 2. PITFALLS OF DELEGATION  Many leaders are not comfortable with the idea of delegating.  “If you want to do something well, you have to do it your self”  “My subordinates are incapable of doing tasks of this nature”  “If I delegates, my staff will think I’m passing over my work”
  • 3. THE NEEDS OF DELEGATION  Organization gets the best out of leaders  Leaders can concentrate on higher value work not on Low- value, routine, and repetitive work.  Safe time  Quality time on planning and monitoring  Increase the team commitment  Increase motivation and personal satisfaction. Responsible is a recognition and trust to staff.  Opportunities to make decision
  • 4. DELEGATE THE RIGHT TASK & PERSON  Any routine tasks  A task you have been putting off  A task you’ve been wrestling with without success  An unexpected, unplanned requirement  A task you “dislike” which would be fun for someone else. The person must : - Competent - Ready - Self-confidence - Credibility is needed
  • 5. VARIOUS DELEGATION STYLE  The controller  The coach  The consultant  The coordinator  The facilitator
  • 6. ESSENTIAL PROCESS TO BE TAKEN  Identify suitable person for task.  Prepare the person by clearly explaining the nature of task and ensure that this is clearly understood.  The project’s timelines, including:  The time available to do the job  The resources available  The consequences of not completing the job on time  Why the task given to him/her  The person has the necessary authorities to execute the task  Inform others about the delegation process and get them involve  End – praise or acknowledge a job
  • 8. STUCK ON THE TASK  Action :  Don’t take back the project to your plate  Ask the person to identify 3 best solutions to solve  Choose the best action Delegation is a learning experience !!!
  • 9. THANK YOU Brought to you by : ASL Training ASL Resources Training and Consultancy @ASLTraining ASL Resources Training and Consultancy Find us :