The document summarizes the Decypher Dialer, an avatar-based call center technology. It allows agents to handle hundreds of calls per minute with personal attention using voice recognition. The dialer delivers interested customers to sales teams, giving control over messaging, audiences, call flows, and budgets. It provides the results of cold calling without making calls. Features include campaign creation, user management, call routing, and compliance. Pricing starts at $500 for initial customer connect minutes.

1. DECYPHER CONNECTION
RETAIL INFORMATION

2. DECYPHER CONNECTION
The Decypher Dialer is your own internal call center, without the
expense, agents, space, equipment, downtime or errors.
This avatar-based technology allows agents to handle hundreds of calls
per minute with personal attention, and has a voice recognition back-up
feature so you never miss a customer!
Then it delivers customers interested in hearing more about your
product or promotion into the capable hands of your sales team.
You control the message, target audience, call flow and budget.
The Decypher Dialer gives you the ultimate control of your marketing
dollars with immediate and direct results, and measurable daily ROI.

3. HOW IT WORKS
 1. Upload your data, informational message, dialing speed, dialing hours,
call destination.
 2. Inbound agents launch the system and either use voice or avatar to
greet their customers. When they get more than one call at a time,
the system will default to use voice recognition and the customer
response to drive call path and action. Filters customers by interested,
not interested and DNC requests
 3. Answer calls from interested customers and work your sales magic!
 Please cut an paste this into your web browser to see in real time how
to use the DECYPHER.
https://www.youtube.com/watch?v=MHHEDcVm7pA

4.  Get the results of cold calling without calling
 No equipment or hardware needed
 No need to hire a call center or buy leads to find expand your business
 Quickest and least expensive way to cherry pick the best customers
 Eliminates downtime for your sales team because they only talk to
customers that are interested
 Track results in real time
 Control your marketing budget daily and adjust based on ROI
 Calls can be transferred to any phone, with a text message of the
customer’s name
BENEFITS

5. FEATURES
 Campaign creation & budgeting
 User management and evaluation
 Dialer settings: dialing hours & speed, call list management, call
routing, call dispositions,
 Use voice or avatar. Upload your scripts & responses for us to record
for you, or upload your own recordings
 Voice recognition sensitivity, background noise cancellation, customer
confidence detection
 CRM call dispositions and tracking. Robust reporting. Daily reports
filtered by categories that are most important to you.
 Calls can be transferred to any number. Call notification texts sent.

6. COMPLIANCY
 Robo-calls or voice broadcasting is illegal. It is fully automated and non-human.
Consumers have no interaction with a live agent because there
isn't one. Also the consumer has no control of the call except to hang up.
Our avatar based system uses live agents with voice recognition back up to
make calls, listen to consumers and transcribe and segment multiple
responses which are then displayed as text on the screen. This allows each
agent to decide how to interact with each individual consumer. Even the
voice recognition back up, will pause and listen if the consumer speaks.
 Typical avatars, or prerecorded agent assistance systems, only allows agents
to listen to one or two customers at a time. Our system transcribes the
consumer responses, allowing the agents to manage and respond to many
customers simultaneously. If the agent needs to verbally respond to
multiple customers at once, the back up system will assist with prerecorded
responses.
 Automatic telephone dialing systems are illegal to cell phones, but not to
land lines. Manual dialing is legal to either. Our system dials using live
agents with much higher capacity. It does not generate numbers to dial.
The clients and agents can change the settings daily, for each agent, or
audience, or campaign.
 We always recommend always using TCPA compliant data. We always
recommend only calling consumers that are legally eligible to be called. We
always recommend consulting legal professionals if you have any questions
about your data, product or campaign.

7. PRICING
 $500 initial deposit for Customer Connect Minutes
 DECYPHER SERVICES .01 per record dial attempt
 CUSTOMER CONNECT SERVICES $1.50/min for first 15 minutes, +16
free, billed per min
 Includes script consultation
 Custom professional recordings available only $150 for set of 8
professional script recordings
 Includes 300 common buzzwords for positive, negative and DNC
customer responses
 Includes full instructional presentation and solution library
 Includes online support