Personal Information
Organization / Workplace
Reston, USA, VA United States
Industry
Technology / Software / Internet
Website
voziq.com
About
VOZIQ provides an end-to-end, cloud-based customer retention solution to help recurring revenue businesses accurately predict and mitigate customer churn risk early in the lifecycle. This is achieved by applying a suite of 10+ machine learning models on combined structured and unstructured customer data. This always-on, predictive scoring for every customer arms businesses with granular visibility of a wide array of attributes that impact customer health, engagement and marketing success. It allows them to identify customer micro-segments based on risk levels, root causes, prior engagements, quick opportunities, etc., and run targeted campaigns. Learn more about our technology and solutions
Tags
customer experience
customer retention
customer service
predictive analytics
customer insights
churn reduction
customer relationship management
customer value
call resolution
customer satisfaction
customer winback
data analytics
text analytics
customer loyalty
fcr
voice of customers
artificial intelligence
machine learning
customer delight
customer journey
analytics
roi
big data
ivr
voziq
speech analytics
See more
Presentations
(2)Documents
(2)Personal Information
Organization / Workplace
Reston, USA, VA United States
Industry
Technology / Software / Internet
Website
voziq.com
About
VOZIQ provides an end-to-end, cloud-based customer retention solution to help recurring revenue businesses accurately predict and mitigate customer churn risk early in the lifecycle. This is achieved by applying a suite of 10+ machine learning models on combined structured and unstructured customer data. This always-on, predictive scoring for every customer arms businesses with granular visibility of a wide array of attributes that impact customer health, engagement and marketing success. It allows them to identify customer micro-segments based on risk levels, root causes, prior engagements, quick opportunities, etc., and run targeted campaigns. Learn more about our technology and solutions
Tags
customer experience
customer retention
customer service
predictive analytics
customer insights
churn reduction
customer relationship management
customer value
call resolution
customer satisfaction
customer winback
data analytics
text analytics
customer loyalty
fcr
voice of customers
artificial intelligence
machine learning
customer delight
customer journey
analytics
roi
big data
ivr
voziq
speech analytics
See more