Decision Making Process for Excellent Management by Valio Competitive Intelligence (Technology and Tools for Improvement of Business).

1. Valio Competitive
Intelligence
Decision Making

2. Decision Making
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We support the decision makers with the following tools:
• Process Optimization
• Problem Solving
• Risk and Opportunities Analysis
• Brainstorming Tools
• Evaluation of alternatives searching for the Best Solution
• Taking Action on the Decision
• Review the Decision and Lessons Learned

3. Process Optimization
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We help our clients to minimize costs and maximize throughput
and/or efficiency. The results will be always more profitability.
Depending on the Problem to Solve, we use the most common and
advanced quantitative tools in industrial decision making selecting
between:
• Convex Programming
• Integer Programming
• Nonlinear Programming
• Stochastic Optimization
• Heuristics
• Simplex Algorithm
• Iterative Methods
• Global Convergence

4. Problem Solving
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The objective is to solve the problem or fault and to prevent its
recurrence. We help our clients based on the following tools:
• Root Cause Analysis (RCA)
• Team Oriented Problem Solving (TOPS)
• FMEA
• Ishikawa Diagrams
• Pareto Charts
• 5W2H
• Statistical Process Control
• Design of Experiments
• Histograms
• Flowcharts

5. Risk and Opportunities Analysis
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The main objectives in risk and opportunities analysis are:
• Generating ideas and recognizing opportunities;
• Mitigate risks;
• Driving opportunities.
Our main tool is the SWOT Analysis considering the following aspects:
• Human and Physical Resources
• Financial, Economical and Physical Environments
• Activities and Processes
• Past Experiences
• Future Trends
• Funding Sources
• Legislation
• Demographics
• Competitors

6. Brainstorming Tools
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Brainstorming is a group creativity technique by which efforts are
made to find a conclusion for a specific problem by gathering a list of
ideas spontaneously contributed by its members.
The benefits of this technique is to improve the working atmosphere
(building teams). Working creatively motivates participants. The
solutions found are generally more accepted by the team and will be
implemented with more support in the organization. Furthermore it
encourages the critical thinking.
In our concepts the Brainstorming is the basis to start the FMEA
analysis.

7. Evaluation of alternatives searching for the Best Solution
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We have developed a matrix of evaluation where we can accelerate
the process measuring with more precision the alternative solutions
and find the Best Solution for the Problem.
As part of the matrix we have quantitative and qualitative
components and we can balance all of the variables as we want
resulting inclusive in a strong and agile simulator.

8. Taking Action on the Decision
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There is a big distance between to decide and to take action. Just
make a decision is not the solution of any problem. After the decision
process, the next step is to execute what we decide. We help our
clients to change their mindset by convincing them about some
concepts:
• Do now! (We can’t wait for the perfect moment);
• Use the action to overcome the fear! (After all the analysis has
been done and we need to believe fully that is the best way);
• Focus on the Present! (Past is settled and the Future always have
uncertainties. Any decision looses effectiveness over time);
• Don’t procrastinate! (We need to eliminate the distractions and
focus on the Action).

9. Review the Decision and Lessons Learned
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We help our clients to structure as a part of the Knowledge
Management (KM) that is the crucial tool in a Decision Making
process: the “Lessons Learned”.
Without this concept incorporated on the culture, we can’t consider
a company as mature.
We provide a portal platform to support this development in any kind
of business based on the simple but effective concepts:
• Capture Experiences;
• Assess and Classify;
• Communicate;
• Collaborate;
• Continuously improve.

10. Showcase Company: Valio Competitive Intelligence International
Email: andre@valioci.com
Website: www.valioci.com
Skype: valio-ntb
Call:
(UK): +44 20 3289 4332 (US): +1 (202) 657-6945
(BR): +55 11 3280 4332 (MX): +52 55 8421 6945
(CO): +57 316 820 4580 (CL): +56 (2) 2405 4332
Contacts
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