Integrated Management Systems (IMS) by Valio Competitive Intelligence. We aggregate many benefits to the companies that decide for implementation of this important management tool.

1. Valio Competitive
Intelligence
Integrated Management Systems (IMS)

2. Integrated Management Systems (IMS)
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The Benefits of an IMS can be summarized as Competitiveness, Costs
and Reputation. The main benefits are:
• Consistency of aims, objectives, systems and procedures
• Time and cost reductions throughout the company
• Reduction in audit time, fees, and frequency
• Improved corporate image and reputation
• Improvements in staff efficiency through the definition of clear
roles and responsibilities
• Increased operational efficiency
• Reduction in risks
• Increased revenue and can help to open markets with non-tariff
barriers to trade
• Factual Approach to Decision Making
• Improved Supplier Relationships
• Enhanced Customer Satisfaction

3. Consistency of aims, objectives, systems and procedures
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We help the clients to achieve consistency in their managements
based on the following concepts:
• Aim: we evaluate where the business wants to go in the future, its
goals. If it’s a really statement of purpose.
• Objectives: we help them to find how to achieve the business
aims, stablishing clearly measurable targets considering:
• Must to be: Agreed, Realistic and Time Specific
• Systems: We are prepared to enable a rapid process execution
and achieve the consistency across the enterprise using our tools
package
• Procedures: We defend that the standard architecture is:
• All the business rules must to be in a centralized repository
where it has all the processes reference
• All the process metrics are accessible for all in the organization.

4. Time and cost reductions throughout the company
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There are many strategies to achieve time and cost reductions
granted by the efficient IMS. We hope the most applicable are:
• Shared Services Center (increasing the quality and professionalism
of support processes for the business)
• Reduction of losses and better quality product
• Reduction of warehoused amounts (inputs and final products)
• Elimination of over supervising
• Process Standardization
• Coordination of demand and supply
• Reduced business requirements
• Elimination of duplicated analysis
• Elimination of low-value meetings

5. Integrated Management Systems (IMS)
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Based in ISO Guidelines we define the following steps:
1. Preparation
• Top Management Commitment
• Socialization and Commitment of all in the organization
• Appoint the IMS Representative Leader
• Training
• Conduct initial status survey
• Structuration of the Quality System
2. Documentation
3. Implementation
4. Audits
• Internal Audits
• External Audits
5. Continual Improvement

6. IMS Training
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The IMS training must to be specific to:
• Top Management
• Middle Management
• Junior Level Management
• Operative Teams
The next step is to create a motivating environment covering the
different management issues:
• Quality Assurance
• Environment
• Safety
• Health
• Information Security

7. IMS Initial Status Survey
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Also known as Gap Analysis, this step is important to identify what is
the degree of compliance against requirements of the standards
under consideration in the proposed IMS:
• Understanding all the activities of the company;
• Development of process map
• Engagement of the team
• Hazard & Risk Assessment (HRA)
• Business Impact Analysis (BIA)

8. IMS Documentation
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The IMS documentation must to be:
• Specific and Suitable for the business
The next step is to define the Process Design:
• Quality Manual
• Six Quality Procedures
• Quality Policy
• Quality Objectives
• Process Flowchart
• Work Instructions
• Forms

9. IMS Implementation
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Our methodology of implementation consists in:
• Workshops on process
• Document implementation by departments
• Individual assistance in implanting new processes
• Initiate the IMS Performance Monitoring Dashboard
• Capacitation of auditors

10. IMS Audits
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Internal Audits
• Election of Internal Auditors
• Monthly Audits
• Management Review
External Audits
• Pre-Assessment Audit
• Corrective and Preventive Actions
• Certification Audit
• Management Review

11. Continual Improvement Process (CIP)
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The CIP’s Core Concepts are:
• Feedback: reflection of process
• Efficiency: identification, reduction and elimination of suboptimal
processes
• Evolution: based on a cycle, the process is always incremental
The more simple and efficient tool to guarantee the CIP is the PDCA
Cycle

12. Showcase Company: Valio Competitive Intelligence International
Email: andre@valioci.com
Website: www.valioci.com
Skype: valio-ntb
Call:
(UK): +44 20 3289 4332 (US): +1 (202) 657-6945
(BR): +55 11 3280 4332 (MX): +52 55 8421 6945
(CO): +57 316 820 4580 (CL): +56 (2) 2405 4332
Contacts
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