Deborah Ekemekjian is seeking a challenging position that values teamwork, creativity, and excellence. She has over 20 years of experience in customer service roles, including currently serving as a Customer Service Supervisor for US Foods, where she supervises 18 representatives. Previously, she held customer service and office manager roles at Allied Office Supply and Litsis Office Supply. Ekemekjian graduated from Bergen Technical High School in 1982 with an emphasis on healthcare.
Professional Manager trained in building strategic network ties and increasing sales revenues.
Cultivates and maintains strong customer and teammate relationships.
Professional Manager trained in building strategic network ties and increasing sales revenues.
Cultivates and maintains strong customer and teammate relationships.
1. Deborah
Ekemekjian
15 marathon Drive
Woolwich Township NJ
856-430-2448
CEkmkejian1@verizon.net
Objective
To achieve a challenging position within a progressive organization that values team
work, creativity and a passion for excellence
Employment History
Customer Service Supervisor
July 1999 to Present US Foods / Alliant Foodservice, Bridgeport, NJ
Supervise the daily activities of 18 customer service representatives. Insuring that all
calls are answered promptly, and professionally. Verifying that all orders are placed
accurately and transmitted to the warehouse on time for selection.
Hire, train, and coach all new customer service representatives, and perform annual
performance reviews.
Facilitate the transfer of inventory between different divisions
Coordinate special order and sample request between vendors and territory
managers
Work with territory managers to resolve issues
Customer service Representative
1995 to 1999 Allied Office Supply, Hasbrouck Heights, NJ
Answer customer calls and take orders
Resolve customer issues, track deliveries and issue credits
Review customers purchase with salesmen and suggest new items
Cover the switchboard during the operators lunches and breaks
Office Manager
1992 to 1995 Litsis Office Supply, Totowa, NJ
Answer customer calls and take orders
Schedule delivery personal personnel and process payroll
Schedule sales calls and conduct telephone follow ups
Placed and confirmed vendor purchase orders then reconciled the invoices and paid
the suppliers
Education
1978 to 1982 Bergen Technical High School, Hackensack, NJ
College prep / with an emphasis on health care