Stacy Liu is seeking a position in customer service and sales coordination. She has over 5 years of experience in logistics, operations, and customer service roles. Her educational background includes a diploma in logistics management from Ngee Ann Polytechnic. She is proficient in English, Chinese, Cantonese, MS Office, Oracle, and supply chain management systems.

1. Personal Information
Name:StacyLiu
Address:Blk 724, Yishun Street 71, #12-177 Singapore 760724
Date of Birth:19 Jun 1989
Nationality: Chinese
Gender: Female
NRIC No: S8980989D
Contact No.: +65 9220 6922
E-mail: stacyliu0619@hotmail.com
Career Objective
To seek a position to utilize my skills and abilities in the field of Customer Service and Sales Coordinator
that offers professional growth while being resourceful, innovative and flexible.
Educational Background
 Sep 2008 toAug2011
Diploma in Logistics Management
Ngee Ann Polytechnic, Singapore
 Sep 2005 toJul2008
GCE “O” Level
Guangdong Hua QiaoHighSchool, China
Professional Experience
Asia Specialty Products Pte Lted
Logistics Clerk Sep2015 to current
 Process full spectrum export shipment
 Prepare full of LC negotiation documents
 To liaise with forwarder, third party warehouse and manufacturer, HK office for order processing
 Other duties assigned by manager
QT Instruments (s) Pte Ltd Mar2015to July 2015
Operation Executive
 Process full spectrum of import and export shipment
 Coordinate with Supplier, Customer, Logistics, Forwarder, Sales Teams with regards to the shipment
issues
 Submit to account GST and supplier invoice for payment purpose
 Perform issuing tax invoice and chase for payment
 Other duties assigned by superior

2. Ecu Line (Singapore) Ptd Ltd Oct 2014to Dec 2014
LogisticsExecutive(contract)
 Handle full spectrum of import and export include all the documents
 Provide quotation and inquiry to customers
 Solving shipping issue between the concerned parties
Aalst Chocolate Pte Ltd Jul 2014to Oct 2014
Customer Service Executive (Contract)
 Develop opportunities and present the company's service to existing clients to achieve monthly target
 Maintain and develop account client relationship
 Provide excellent customer service support
 Liaise with forwarders, customers and overseas agents with regards to outgoing shipments
 Prepare Sales Quotation and ensure order are shipped out as schedule
 Monitor shipments / replacement shipments
 Assist in following up for receivable
 Prepare sales report
 Co-ordinate with Sales Manager and Planner for delivery schedule
Panasonic Asia PacificPte Ltd Mar 2012 toJan2014
Sales Coordinator
 Monitor shipments and ensure smooth delivery of goods from factory to Sales Company.
 Act as coordinator to resolvelogisticproblemsbetween Sales Company and Factory.
 Ensure correct sales data in the system and prepareSales Order.
 Take part in planning Panasonic Business PlanYear 2013.
 Coordination with freight forwarders, local customers, oversea customers, factory and other internal
department to ensure smooth delivery.
 Prepare full set of shipping documentseg. L/C for bank negotiation, Invoice, Packing List, Cert of Origin,
plus filling.
 Follow up with customer for the payment status.
 Set up and register new vendor and product model in Oracle systemand PLANet system.
Season Bus Services Co Pte Ltd
Administrative Officer (Internship) Mar 2011 toJan2012
 In-charge ofschool busschedulesplanning.
 Cover receptionist duties including attend to walk-in customers or phone calls.
 Data entry duties.
 Assist in Finance Department.
 Ad-hoc duty assign by Manager.

3. Skills
Language Skills
 English
 Chinese
 Cantonese
Computer skills
 Oracle
 ERP
 PLANet System (Supply Chain Management)
 MS office
 Lotus Note
 Letter of CreditNegotiation
Competency
 Strong teamwork spirit.
 Creative & innovative.
 Able to complete jobs within assigned time.
 Able to work underfast pace &high pressure environment.
 Strong responsibility, positive attitude, open-minded and willing to learn.
Remuneration
 Last Drawn: S$2,550
 Expected Salary: S$2,900 - S$3,200
 Availability of work: 2nd Jun
 Reason for leaving: seek for better prospects