
Organization / Workplace
MobilinkLocation
United Arab Emirates United Arab EmiratesOccupation
Franchise ManagerIndustry
Advertising / Marketing / PR
About
Postpaid sales through internal customer walk-in. Presentation visits to customer. Presentation to our customer care staff on weekly basis. Direct customer service. Customer care reports. Follow up calls to customers for taking feedback. Stock issuance. Follow calls to concern department for customer’s issues rectification. Arrange motivation session for customer care team Discussed reports with team members. Arranged quality session for team members. Arranged RSO session for target orientation. Manage internal and external issues of whole franchise. Focus on retail KPI,s Ensure 100% targets achievement