Paula Breary is a highly competent and enthusiastic individual seeking a part-time customer service role. She has over 5 years of experience in retail and customer service. She is polite, friendly, and able to adapt quickly to new environments. Her previous roles include sales assistant at Homesense and House of Fraser where she delivered excellent customer service and cashier duties. She also has experience as a beauty therapist where she provided manicures, massages and other treatments.

1. PAULA BREARY
1 Conley Road, London, NW10 9PB
Contact: 0203 592 6507/ 07478743625
Email: kbreary28@hotmail.co.uk
Personal Summary:
A highly competent and enthusiastic individual with an outgoing personality, great communication skills and a passion
delivering excellent customer service. Using initiative to develop effective solutions to problems with an active and
dynamic approach to work and getting things done efficiently and unsupervised. Currently looking for a suitable part time
customer service opportunity with an ambitious employer.
Key Skills and Competencies:
 Over 5 years retail/customer service experience
 Polite, friendly, approachable and outgoing
 Fast problem solver
 Able to adapt quickly to new environments
Career History:
Sales Assistant – Homesense – Feb 2015 to Present
 Delivering a high standard of customer service at all times
 Working on the tills dealing with card and cash transactions
 Ensuring that the shop floor is kept clean and tidy
 Possess excellent product knowledge
 Working within a team and independently to reach daily targets
Sales Assistant – House of Fraser – Oct 2007 to Aug 2012
 Delivered a high standard of customer service at all times
 Served customers on the lingerie department
 Worked on the tills dealing with card and cash transactions
 Closed tills at the end of the day
 Offered advice to customers
 Maintained a clean and tidy work environment
 Replenished shelves
 Worked within a team
 Organised and ordered new stock
 Link selling and promoting new stock
Beauty Therapist - Marcia’s Hair & Beauty – Nov 2004 to May 2006
 Delivered a high standard of customer service at all times
 Completed manicures, pedicures, waxing, swedish body massages, facials, electrolysis, make up application and
eyebrow/eyelash tinting
 Booked appointments and answered telephone calls in a busy salon
Education:
Health & Social Care – Level 2, Distinction - The College of North West London – Dec 2013
NVQ Levels 2 & 3 in Beauty Therapy – College of North West London – Sept 2002 to 2004
BTEC Level 1 in Manicure & Pedicure – Harrow College – Sept 1998 to June 2000
BTEC Level 1 in Make up & Beauty – Copland Community School – Sept 1997 to June 1998
References Available Upon Request