This document discusses marketing strategies and tactics. It begins with defining marketing as communicating a positive message about services or products to potential customers using established marketing tools. It then discusses key aspects of marketing like understanding customers, identifying opportunities, and measuring results. The document also outlines job descriptions in marketing and the importance of concepts like attraction, consideration, value, delivery and community. It provides examples of what a company is doing right in areas like content marketing and social media. It identifies bottlenecks to improve like clarifying job descriptions and having a ROI mindset. It also outlines channels used like targeting ads at certain demographics. Metrics are shared from a campaign run in May along with ideas for improvement like using more channels to reach more audiences and increasing