Brenda A. Gregory
4026 Gail Lee Terrace  Snellville, GA 30039
404.731.9356  BrenGregory@att.net
Accounting Management Professional
A Recognized Expert in Field Compensation, GAAP Certified, FLMI Certified
A top performing leader and management professional with 20 + years’ experience with Field Compensation
and Accounting. Committed to effective customer and inter-departmental communication enabling
streamlined practices and efficient processes. Skilled in training and mentoring staff. Proficient in
supervising commission expense, clearing, and inter-unit accounts.
CORE COMPETENCIES
Multi-Functional Teams  Staff Development  Program Management
Team Management  Tax Reconciliation Issues  Lead Team Member  Compliance Assessment
Mentoring  Customer Service  Cross Division Communication
Staff Recruitment and Training   Subcontractor Management  Account Leadership
 Awards and Recognition  Technologies: SQL, PeopleSoft Accounting, Microsoft Suites
EXPERIENCES AND ACHIEVEMENTS
PRIMERICA, Duluth, GA. 1997 – Current
The company is the largest independent financial services marketing organization in North America
Associate Vice President, Field Compensation  2004 - Present
Oversee day-to-day operations and expectations for Project Coordinators responsible for identifying need for
changes, improvements, system enhancements, project proposals, and the implementation and testing of
new systems and enhancements, as well as establish project priorities and deadline. Communicate directly
with company’s General Counsel to ensure adherence to legal and compliance guidelines with regards to tax
levies and garnishments
 Managed a team to research and resolve tax and balancing discrepancies, oversee the successful
reconciliation of income and production of over 20,000 agent 1099 miscellaneous forms each year
 Direct and coordinate management commission expense, clearing, and inter-unit accounts
 Collaborate with Bank Reconciliation, Operations Analysis, and Cash Disbursements to ensure agency
commissions are reconciled with the general ledger for at least 11 budgetary accounts with balances
in excess of $7 million by conduction of quarterly subledger reviews
Senior Coordinator, Field Compensation  1999 - 2004
Managed a multi-functional team of 8 associates within the areas of commissions research, commission
adjustments, field bonuses, year-end tax reconciliation, and hierarchy changes
 Consistently orchestrated the review and validation process that led to the payment of $7 million in
monthly agent bonuses, as well as $1 million in weekly agent commissions
 Designed training and recognition programs, managed the audit team to ensure compliance with SOX
 Led the successful completion of annual internal and external audits, credited with Satisfactory plus
ratings
Customer Service Specialist, Debt Freedom  1997 - 1999
Mediate and problem-solve resolutions for escalated customer inquiries, research and communicate problem
anomalies and extenuating client disputes for management
SEARS REGIONAL CREDIT CARD OPERATIONS CENTER, Atlanta, GA 1994 – 1997
Account Services Representative
 Researched and assisted clients with all account billing/payment issues, including those involving
credit bureau investigations
 Provided advanced and comprehensive service for urgent customer cases
 Mentor and trainer for new hires
EDUCATION
Bachelor of Science, Business Administration, Concentration: Accounting
BRENDA A. GREGORY Resume, Page 2
Paine College, Augusta, GA
GAAP Certified • FLMI Certification

brenda-a-gregory-resume-2

  • 1.
    Brenda A. Gregory 4026Gail Lee Terrace  Snellville, GA 30039 404.731.9356  BrenGregory@att.net Accounting Management Professional A Recognized Expert in Field Compensation, GAAP Certified, FLMI Certified A top performing leader and management professional with 20 + years’ experience with Field Compensation and Accounting. Committed to effective customer and inter-departmental communication enabling streamlined practices and efficient processes. Skilled in training and mentoring staff. Proficient in supervising commission expense, clearing, and inter-unit accounts. CORE COMPETENCIES Multi-Functional Teams  Staff Development  Program Management Team Management  Tax Reconciliation Issues  Lead Team Member  Compliance Assessment Mentoring  Customer Service  Cross Division Communication Staff Recruitment and Training   Subcontractor Management  Account Leadership  Awards and Recognition  Technologies: SQL, PeopleSoft Accounting, Microsoft Suites EXPERIENCES AND ACHIEVEMENTS PRIMERICA, Duluth, GA. 1997 – Current The company is the largest independent financial services marketing organization in North America Associate Vice President, Field Compensation  2004 - Present Oversee day-to-day operations and expectations for Project Coordinators responsible for identifying need for changes, improvements, system enhancements, project proposals, and the implementation and testing of new systems and enhancements, as well as establish project priorities and deadline. Communicate directly with company’s General Counsel to ensure adherence to legal and compliance guidelines with regards to tax levies and garnishments  Managed a team to research and resolve tax and balancing discrepancies, oversee the successful reconciliation of income and production of over 20,000 agent 1099 miscellaneous forms each year  Direct and coordinate management commission expense, clearing, and inter-unit accounts  Collaborate with Bank Reconciliation, Operations Analysis, and Cash Disbursements to ensure agency commissions are reconciled with the general ledger for at least 11 budgetary accounts with balances in excess of $7 million by conduction of quarterly subledger reviews Senior Coordinator, Field Compensation  1999 - 2004 Managed a multi-functional team of 8 associates within the areas of commissions research, commission adjustments, field bonuses, year-end tax reconciliation, and hierarchy changes  Consistently orchestrated the review and validation process that led to the payment of $7 million in monthly agent bonuses, as well as $1 million in weekly agent commissions  Designed training and recognition programs, managed the audit team to ensure compliance with SOX  Led the successful completion of annual internal and external audits, credited with Satisfactory plus ratings Customer Service Specialist, Debt Freedom  1997 - 1999 Mediate and problem-solve resolutions for escalated customer inquiries, research and communicate problem anomalies and extenuating client disputes for management SEARS REGIONAL CREDIT CARD OPERATIONS CENTER, Atlanta, GA 1994 – 1997 Account Services Representative  Researched and assisted clients with all account billing/payment issues, including those involving credit bureau investigations  Provided advanced and comprehensive service for urgent customer cases  Mentor and trainer for new hires EDUCATION Bachelor of Science, Business Administration, Concentration: Accounting
  • 2.
    BRENDA A. GREGORYResume, Page 2 Paine College, Augusta, GA GAAP Certified • FLMI Certification