Datamine provides data-intensive information technology solutions & services for Telecoms, Banking & Retail industry. Our offering answers the needs of modern management for analytics, process insight, business & market intelligence.
For retail executives and analysts, who are dissatisfied with siloed,
black-box, inflexible CRM and analytics solutions, the Customer
Intelligence Appliance (CIA) is an appliance-based solution, that
provides an integrated multi-channel view of customers, best
practice reporting, and customer behavior segmentation and
analytics accelerators. Unlike existing siloed, black-box, inflexible
CRM and analytic solutions, the CIA integrates customer data
across the virtual and physical world without limiting access to the
detailed customer information, and exposing this integrated data
to other core retail systems and processes.
For retail executives and analysts, who are dissatisfied with siloed,
black-box, inflexible CRM and analytics solutions, the Customer
Intelligence Appliance (CIA) is an appliance-based solution, that
provides an integrated multi-channel view of customers, best
practice reporting, and customer behavior segmentation and
analytics accelerators. Unlike existing siloed, black-box, inflexible
CRM and analytic solutions, the CIA integrates customer data
across the virtual and physical world without limiting access to the
detailed customer information, and exposing this integrated data
to other core retail systems and processes.
Selecting BI Tool - Proof of Concept - Андрій МузичукIgor Bronovskyy
A large number of tools and techniques have been developed over the years to support managerial decision making. Thus process of selecting appropriate BI tool turns to be an issue. Implementing and deploying a BI initiative can be lengthy, expensive and failure pron. The Proof of concept method can be used by stakeholders to avoid unnecessary losses.
In the presentation, the description of Proof of Concept method is provided based on the example of selecting among Microsoft stack, MicroStrategy and Business Object Bi tools. The example includes above mentioned technologies overview, reports modeling process, reports development process, report integration in SharePoint, performance testing as well as the decision making model and summary for final tools selection.
The Comprehensive Approach: A Unified Information ArchitectureInside Analysis
The Briefing Room with Richard Hackathorn and Teradata
Slides from the Live Webcast on May 29, 2012
The worlds of Business Intelligence (BI) and Big Data Analytics can seem at odds, but only because we have yet to fully experience comprehensive approach to managing big data – a Unified Big Data Architecture. The dynamics continue to change as vendors begin to emphasize the importance of leveraging SQL, engineering and operational skills, as well as incorporating novel uses of MapReduce to improve distributed analytic processing.
Register for this episode of The Briefing Room to learn the value of taking a strategic approach for managing big data from veteran BI and data warehouse consultant Richard Hackathorn. He'll be briefed by Chris Twogood of Teradata, who will outline his company's recent advances in bridging the gap between Hadoop and SQL to unlock deeper insights and explain the role of Teradata Aster and SQL-MapReduce as a Discovery Platform for Hadoop environments.
For more information visit: http://www.insideanalysis.com
Watch us on YouTube: http://www.youtube.com/playlist?list=PL5EE76E2EEEC8CF9E
Datawarehouse på System z (IBM Systems z)IBM Danmark
Lær om datawarehouse-systemer baseret på system z og om, hvilken udviklingsstrategi IBM følger for fortsat at være først med lanceringen af næste generations platformløsninger.
Læs mere her: bit.ly/softwaredagsystemz5
Licenciado em Engenharia Física e Doutorado em Física Tecnológica pela Universidade de Coimbra. É cofundador, presidente e CEO da ISA – Intelligent Sensing Anywhere, S.A., empresa de base tecnológica pioneira e líder mundial em telemetria e gestão remota aplicada aos mercados do Oil & Gas, Energia, Ambiente e Saúde. É Professor Convidado da Universidade de Coimbra na área do Empreendedorismo e Inovação Tecnológica, tendo anteriormente sido responsável pela regência de disciplinas nas áreas da Física, Eletrónica, Instrumentação e Processamento Digital de Sinal em tempo real. Foi investigador na Faculdade de Ciências e Tecnologia da Universidade de Coimbra e perito avaliador da Agência de Inovação, do IAPMEI, da Academia i-Techpartner e da Comissão Europeia na área dos real time embedded systems e da eficiência energética.
Introduccion a SQL Server Master Data ServicesEduardo Castro
En esta presentación hacemos una introducción a SQL Server 2008 R2 Master Data Services.
Saludos,
Ing. Eduardo Castro Martínez, PhD – Microsoft SQL Server MVP
http://mswindowscr.org
http://comunidadwindows.org
Costa Rica
Technorati Tags: SQL Server
LiveJournal Tags: SQL Server
del.icio.us Tags: SQL Server
http://ecastrom.blogspot.com
http://ecastrom.wordpress.com
http://ecastrom.spaces.live.com
http://universosql.blogspot.com
http://todosobresql.blogspot.com
http://todosobresqlserver.wordpress.com
http://mswindowscr.org/blogs/sql/default.aspx
http://citicr.org/blogs/noticias/default.aspx
http://sqlserverpedia.blogspot.com/
Razorfish Multi-Channel Marketing: Better Customer Segmentation and TargetingTeradata Aster
Matt Comstock, Vice President Business Intelligence Office, Razorfish, presents at the Big Analytics 2012 Roadshow.
From search to email to social, customers are interacting with your brand across a variety of channels. But what do people do once they view an advertisement or get an email? What common behaviors are displayed once they’re on your site? By combining media exposure/behavior, site-side media, and in-store purchase data, you can understand better the impact media has on driving value to your business. Come to this session to learn how better data-driven multi-channel analysis lets you see what consumers do before they become a customer to understand what content influences which segments of users by media audience. Discover new segmentation and targeting strategies to improve engagement with your brand and increase advertising lift. See how a leader in digital marketing uses a combination of technologies including Teradata Aster, Hadoop, and Amazon Web Services to handle big data and provide big analytics to improve business value.
InfosysPublicServices - Member Switchover Solution | AnalysisInfosys
This white Paper outlines approach of Member Switchover Solution, Analysis, Features and Key Benefits. Some of the Features include Score Card Generation, Member Risk Modeling & Member Profitability Analysis.
Information Management: Answering Today’s Enterprise ChallengeBob Rhubart
As presented by George Lumpkin at OTN Architect Day, Redwood Shores, CA, 7/22/09.
Find an OTN Architect Day event near you: http://www.oracle.com/technology/architect/archday.html
Interact with Architect Day presenters and participants on Oracle Mix: https://mix.oracle.com/groups/15511
Karya develops mobile application services that fits the unique needs of your business. Our Mobile Application Services helps the users to better utilize the power of Mobile Technology.
Selecting BI Tool - Proof of Concept - Андрій МузичукIgor Bronovskyy
A large number of tools and techniques have been developed over the years to support managerial decision making. Thus process of selecting appropriate BI tool turns to be an issue. Implementing and deploying a BI initiative can be lengthy, expensive and failure pron. The Proof of concept method can be used by stakeholders to avoid unnecessary losses.
In the presentation, the description of Proof of Concept method is provided based on the example of selecting among Microsoft stack, MicroStrategy and Business Object Bi tools. The example includes above mentioned technologies overview, reports modeling process, reports development process, report integration in SharePoint, performance testing as well as the decision making model and summary for final tools selection.
The Comprehensive Approach: A Unified Information ArchitectureInside Analysis
The Briefing Room with Richard Hackathorn and Teradata
Slides from the Live Webcast on May 29, 2012
The worlds of Business Intelligence (BI) and Big Data Analytics can seem at odds, but only because we have yet to fully experience comprehensive approach to managing big data – a Unified Big Data Architecture. The dynamics continue to change as vendors begin to emphasize the importance of leveraging SQL, engineering and operational skills, as well as incorporating novel uses of MapReduce to improve distributed analytic processing.
Register for this episode of The Briefing Room to learn the value of taking a strategic approach for managing big data from veteran BI and data warehouse consultant Richard Hackathorn. He'll be briefed by Chris Twogood of Teradata, who will outline his company's recent advances in bridging the gap between Hadoop and SQL to unlock deeper insights and explain the role of Teradata Aster and SQL-MapReduce as a Discovery Platform for Hadoop environments.
For more information visit: http://www.insideanalysis.com
Watch us on YouTube: http://www.youtube.com/playlist?list=PL5EE76E2EEEC8CF9E
Datawarehouse på System z (IBM Systems z)IBM Danmark
Lær om datawarehouse-systemer baseret på system z og om, hvilken udviklingsstrategi IBM følger for fortsat at være først med lanceringen af næste generations platformløsninger.
Læs mere her: bit.ly/softwaredagsystemz5
Licenciado em Engenharia Física e Doutorado em Física Tecnológica pela Universidade de Coimbra. É cofundador, presidente e CEO da ISA – Intelligent Sensing Anywhere, S.A., empresa de base tecnológica pioneira e líder mundial em telemetria e gestão remota aplicada aos mercados do Oil & Gas, Energia, Ambiente e Saúde. É Professor Convidado da Universidade de Coimbra na área do Empreendedorismo e Inovação Tecnológica, tendo anteriormente sido responsável pela regência de disciplinas nas áreas da Física, Eletrónica, Instrumentação e Processamento Digital de Sinal em tempo real. Foi investigador na Faculdade de Ciências e Tecnologia da Universidade de Coimbra e perito avaliador da Agência de Inovação, do IAPMEI, da Academia i-Techpartner e da Comissão Europeia na área dos real time embedded systems e da eficiência energética.
Introduccion a SQL Server Master Data ServicesEduardo Castro
En esta presentación hacemos una introducción a SQL Server 2008 R2 Master Data Services.
Saludos,
Ing. Eduardo Castro Martínez, PhD – Microsoft SQL Server MVP
http://mswindowscr.org
http://comunidadwindows.org
Costa Rica
Technorati Tags: SQL Server
LiveJournal Tags: SQL Server
del.icio.us Tags: SQL Server
http://ecastrom.blogspot.com
http://ecastrom.wordpress.com
http://ecastrom.spaces.live.com
http://universosql.blogspot.com
http://todosobresql.blogspot.com
http://todosobresqlserver.wordpress.com
http://mswindowscr.org/blogs/sql/default.aspx
http://citicr.org/blogs/noticias/default.aspx
http://sqlserverpedia.blogspot.com/
Razorfish Multi-Channel Marketing: Better Customer Segmentation and TargetingTeradata Aster
Matt Comstock, Vice President Business Intelligence Office, Razorfish, presents at the Big Analytics 2012 Roadshow.
From search to email to social, customers are interacting with your brand across a variety of channels. But what do people do once they view an advertisement or get an email? What common behaviors are displayed once they’re on your site? By combining media exposure/behavior, site-side media, and in-store purchase data, you can understand better the impact media has on driving value to your business. Come to this session to learn how better data-driven multi-channel analysis lets you see what consumers do before they become a customer to understand what content influences which segments of users by media audience. Discover new segmentation and targeting strategies to improve engagement with your brand and increase advertising lift. See how a leader in digital marketing uses a combination of technologies including Teradata Aster, Hadoop, and Amazon Web Services to handle big data and provide big analytics to improve business value.
InfosysPublicServices - Member Switchover Solution | AnalysisInfosys
This white Paper outlines approach of Member Switchover Solution, Analysis, Features and Key Benefits. Some of the Features include Score Card Generation, Member Risk Modeling & Member Profitability Analysis.
Information Management: Answering Today’s Enterprise ChallengeBob Rhubart
As presented by George Lumpkin at OTN Architect Day, Redwood Shores, CA, 7/22/09.
Find an OTN Architect Day event near you: http://www.oracle.com/technology/architect/archday.html
Interact with Architect Day presenters and participants on Oracle Mix: https://mix.oracle.com/groups/15511
Karya develops mobile application services that fits the unique needs of your business. Our Mobile Application Services helps the users to better utilize the power of Mobile Technology.
Champion is the integrated analytics suite from ABIBA which helps Telecom Operators in Customer Retention, Customer Acquisition, Customer Segmentation and Profiling, LTV, Cross - Sell and Up - Sell. It is an analytics which has friendly user interface and rich visualization tools .
Cloudera Sessions - Cloudera Keynote: A Blueprint for Data ManagementCloudera, Inc.
Big Data presents tremendous opportunities for modern business, but understanding where to start and how to grow with Big Data can be difficult. Hear why Big Data matters to you and your business, and why and how you can get on track to using platforms like Hadoop to address your immediate and future data management challenges.
This presentation gives an overview of LatentView's capabilities and engagement model.
Follow us: linkd.in/2LatentView | Check out our Short Film! on.fb.me/SerialAnalyst
SAS Customer Analytics for Insurance delivers specific analytical techniques to help you understand and drive decisions related to customer profitability. The solution enables you to segment customers according to a multitude of variables – including demographics, geographics, claims history and other behavioral attributes – to create more meaningful and targeted marketing programs that lead to improved retention rates.
Features best practices and resources for designing and deploying contact management solutions. If you like this deck and want to see a live event, go to www.quilogy.com/events.
The Minimum Viable product and why it is critical for a startup. How to get from an idea to an MVP through a prototype. How to speed up your software prototyping process. Techniques to help you experiment and capture feedback.
As a founder, It is very important to deeply understand the notion of the MVP. You need to use it as part of a method or a framework to help you make better product decisions – and mitigate or avoid known risks. So this definition by Eric Ries, defines the MVP as ‘ …a product with just enough features to satisfy early customers, and to provide feedback’.
Your MVP must solve the problem for your customers; your users should get value out of it; your MVP should be good enough so the users engage with it and potentially pay for it;
Your early customers should be so happy with your product to act as promoters – to recommend it to others and publicly share positive feedback.
https://www.theinnovationmode.com/
Moving from an idea to a Minimum Viable Product
A quick introduction to the notion of the MVP – what a Minimum Viable Product is, why you need, and why it is a critical success factor for startups
How to move from a problem to a properly-defined MVP - steps, activity and best practices to follow
the book: https://www.theinnovationmode.com/
No matter the type (corporate or public one) a hackathon is always a great opportunity to showcase your talent and skills: yes, hackathons are also about team spirit, innovation, collaboration and fun but the primary motivation of the typical participant is to win it and capitalize on that (reputation, opportunity, networking).
The competition is tough, the event itself is demanding with several hours or even days of ideation, coding, iterations and in some cases team challenges.
Is a great idea enough to win a hackathon? The short answer is NO.
You also need the right team, working practices, mentality and the right strategy. Consider the following practical hints to … hack the next hackathon.
Corporate hackathons provide a great way to inspire your team. They can also promote creativity, collaboration, and innovative thinking!
Hackathons are technology-driven and primarily about software — hence the software-centric element in the definition. A Hackathon is very demanding on participants — it requires not only great technical and coding skills but also ideation and presentation skills.
Participants are asked to come up with great ideas, formulate a prototype and prioritize wisely; then self-organize and execute — do quick research, prepare resources, write code, reuse existing components and systems and finally prepare a presentation — all in time-boxed scenario. The Hackathon may be focusing on known problems or business opportunities or technologies (stated upfront) or it could be open to any ideas with no particular constraints.
What’s next on Artificial Intelligence, Augmented Reality, Robotics, Data & Visualization and Blockchain
Technology is moving at an incredible pace. We live in an amazing era where things like autonomous cars, personalized medicine and quantum computing are becoming real as we speak; Artificial Intelligence, crypto-currencies, advanced automation, deep learning and concepts like Universal Basic Income are about to reshape our world.
The years to come will bring impressive technological breakthroughs with massive impact on our lives, markets and societies. In our connected world, with the unprecedented level of information, knowledge and ideas exchange, innovation is happening continuously, at scale and in several forms; it is driven by corporations, secret labs, universities, startups, research scientists or simply by thousands of creative individuals across the globe.
Datamine provides data-intensive information technology solutions & services for Telecoms, Banking & Retail industry. Our offering answers the needs of modern management for analytics, process insight, business & market intelligence.
Our products are based on CAS platform - Competition Analysis System - which enables a new range of capabilities for Market insight, price analytics, personalized customer offerings & market strategy. Click 'download' below to get a full corporate profile.
Expertise
Business Intelligence
Market Intelligence
Price Analytics
Data mining
Customer Segmentation
Marketing databases
Recommendation engines
Online CRM components
Campaign Optimization
An interactive product development & evaluation framework …… enabling quick definition of new banking products, and analysis against actual usage
A powerful Customer Interaction framework …… automating and optimizing product recommendations, according to strict business rules
A sophisticated Customer Analytics platform …… enabling customer, billing & usage analysis along with product suitability measures
CAS/R enables marketing users to browser and analyze competition in terms of pricing on specific products. Beyond competition insight, CAS/R offers powerful tools for actionable decisions on your pricing policies, loyalty programs, personalized offers and more.
Intelligent Online marketing
CAS/R can be defined as an analytics framework for modern online retailers offering a wide range of marketing applications including product management, market analysis, Business Intelligence and predictive modeling. It is based on a powerful pricing database against your product catalogue and the ‘market’.
CAS/R includes several additional components enabling real-time, activity-based proposal generation for existing customers, dynamic product pricing schemes, personalized discount models, interactive market analysis and the intelligent alerting suite.
Competition Analysis, for Telcos
Datamine’s Competition Analysis System is a sophisticated, highly engineered data processing and visualization platform providing telcos with outstanding analytical capabilities.
Tariff Optimization, Market Insight
CAS encapsulates the complexity of the typical, fuzzy telecom market enabling telecom professionals and decision makers to understand, study and model competitors, products and strategies through a set of well-defined, easy-to-use business components. By utilizing a powerful billing engine and numerous intelligent data management components, CAS makes tariff optimization and relevant decision-making a simple, robust and fruitful business procedure.
CAS extends to an interactive decision support environment with a wide range of KPIs and statistical figures on the evolution of the customer, tariff suitability, tariff performance, market positioning, competitor’s strategy and more.
Customer Feedback Management
Corporate Criterion enables systematic, on-going user experience management and analysis, across a wide range of customer touch points - continuous user experience feeds towards your management dashboards.
The Survey process. Redefined
Design complex, structured questionnaires, define surveys in terms of target group (consumers to be contacted), execution resources, planning and administration. Depending on the configured channels and timing, consumers will be invited to participate as they become eligible according to target group membership, triggers and randomization.
Customer experience measurements through Corporate Criterion become parts of the customer record – within the data warehousing or the Marketing database – ready to be cross-analyzed against any customer dimension and attribute.
Example apparatus and methods provide a gamified adaptive digital disc jockey (DDJ) that optimizes a media presentation based on an audience response according to a gamification process. The DDJ receives data about audience members and determines a state and dynamic of the audience in response to a portion of the media presentation or the dynamics of the media presentation. The DDJ identifies audience leaders or laggards from gamification data or patterns about audience members. The gamification scores may be computed from the reactions or behaviors of audience members. The DDJ automatically adapts the media presentation based on the state and dynamic of the audience in general and/or based on the reactions of people with certain gamification scores. Data relating states, dynamics, gamification scores, and tracks or sequences of tracks from previous presentations may help plan and optimize the presentation and may be stored for planning future presentations.
A device is disclosed for enabling a user to navigate between content using gaze tracking. The device includes a presentation component for presenting a plurality of content to a user in user interface (UI) windows. A camera captures the gaze of the user, and components described herein control focus of the UI windows presented to the user based on the gaze. Multiple UI windows of varying content may be displayed to the user. A processor determines, from the captured gaze, where the user is looking, and the UI window located at the user's gaze point is brought into focus and controlled by the user's gaze. As the user looks to other UI windows, focus is seamlessly moved from one UI window to the next to correspond with what the user is looking at, providing an implicit way to control digital content without conventional computer commands, actions, or special requests.
ORGANIZATION, RETRIEVAL, ANNOTATION AND PRESENTATION OF MEDIA DATA FLES USING...George Krasadakis
A computer system automatically organizes, retrieves, anno
tates and/or presents media data files as collections of media
data files associated with one or more entities, such as
individuals, groups of individuals or other objects, using
context captured in real time from a viewing environment.
The computer system presents media data from selected
media data files on presentation devices in the viewing
environment and receives and processes signals from sen
sors in that viewing environment. The processed signals
provide context, which can be used to select and retrieve
media data files, and can be used to further annotate the
media data files and/or other data structures representing
collections of media data files and/or entities. In some
implementations, the computer system can be configured to
be continually processing signals from sensors in the view
ing environment to continuously identify and use the context
from the viewing environment.
An interactive tariff development & evaluation framework enabling quick definition of new tariffs, validation and analysis against actual usage; A powerful Customer Interaction framework automating and optimizing tariff recommendations, according to strict business rules; A sophisticated Customer Analytics platform enabling customer, billing & usage analysis along with tariff suitability measures
Feedback Management System The Criterion platform is a modern IT infrastructure which simplifies and empowers customer and employee survey lifecycle. Offers a new range of possibilities including continuous data flows (towards your marketing databases) and real-time analysis of the results. Corporate Criterion lets you design complex questionnaires and define surveys in terms of participants - consumers to be asked, execution resources, planning and administration. Electronic questionnaires become available to the authorized users, posting the answers directly to your database systems (data warehouse or marketing database). Data analysis and presentation is easier than ever through powerful reports performing in real time mode. Either
Το ςφγχρονο ανταγωνιςτικό περιβάλλον, ςε ςυνδυαςμό με τθ διαρκϊσ εντεινόμενθ προςπάκεια των
επιχειριςεων για άμεςθ και εφςτοχθ ανταπόκριςθ ςτισ ανάγκεσ του πελάτθ, οδθγεί ςε απαιτθτικζσ και ςφνκετεσ
διαδικαςίεσ πϊλθςθσ - τόςο ωσ προσ τθν εκτζλεςθ όςο και ωσ προσ τθν παρακολοφκθςι τουσ. Ταυτόχρονα, οι
διαδικαςίεσ αυτζσ πρζπει να είναι ευκυγραμμιςμζνεσ με ςυγκεκριμζνεσ εςωτερικζσ πολιτικζσ, ςτόχουσ ανάπτυξθσ
ι και περιοριςμοφσ – όπωσ κακορίηονται από τθν εκάςτοτε διοίκθςθ. Η νζα αυτι πραγματικότθτα - πολλαπλζσ
(και κατά περίπτωςθ ανταγωνιςτικζσ) διαδικαςίεσ που εμπλζκονται ςτον κφκλο πώλθςθσ τθσ τυπικισ επιχείρθςθσ,
ςε ςυνδυαςμό με τισ ιδιαίτερα αυξθμζνεσ απαιτιςεισ από τθν πλευρά του πελάτθ- αναδεικνφει τθν ανεπάρκεια
των παραδοςιακϊν μεκόδων ανάλυςθσ πωλιςεων και προςδιορίηει τθν ανάγκθ για αποτελεςματική ανάλυςη
του κφκλου πώληςησ.
buy old yahoo accounts buy yahoo accountsSusan Laney
As a business owner, I understand the importance of having a strong online presence and leveraging various digital platforms to reach and engage with your target audience. One often overlooked yet highly valuable asset in this regard is the humble Yahoo account. While many may perceive Yahoo as a relic of the past, the truth is that these accounts still hold immense potential for businesses of all sizes.
Discover the innovative and creative projects that highlight my journey throu...dylandmeas
Discover the innovative and creative projects that highlight my journey through Full Sail University. Below, you’ll find a collection of my work showcasing my skills and expertise in digital marketing, event planning, and media production.
Implicitly or explicitly all competing businesses employ a strategy to select a mix
of marketing resources. Formulating such competitive strategies fundamentally
involves recognizing relationships between elements of the marketing mix (e.g.,
price and product quality), as well as assessing competitive and market conditions
(i.e., industry structure in the language of economics).
Premium MEAN Stack Development Solutions for Modern BusinessesSynapseIndia
Stay ahead of the curve with our premium MEAN Stack Development Solutions. Our expert developers utilize MongoDB, Express.js, AngularJS, and Node.js to create modern and responsive web applications. Trust us for cutting-edge solutions that drive your business growth and success.
Know more: https://www.synapseindia.com/technology/mean-stack-development-company.html
Tata Group Dials Taiwan for Its Chipmaking Ambition in Gujarat’s DholeraAvirahi City Dholera
The Tata Group, a titan of Indian industry, is making waves with its advanced talks with Taiwanese chipmakers Powerchip Semiconductor Manufacturing Corporation (PSMC) and UMC Group. The goal? Establishing a cutting-edge semiconductor fabrication unit (fab) in Dholera, Gujarat. This isn’t just any project; it’s a potential game changer for India’s chipmaking aspirations and a boon for investors seeking promising residential projects in dholera sir.
Visit : https://www.avirahi.com/blog/tata-group-dials-taiwan-for-its-chipmaking-ambition-in-gujarats-dholera/
Event Report - SAP Sapphire 2024 Orlando - lots of innovation and old challengesHolger Mueller
Holger Mueller of Constellation Research shares his key takeaways from SAP's Sapphire confernece, held in Orlando, June 3rd till 5th 2024, in the Orange Convention Center.
At Techbox Square, in Singapore, we're not just creative web designers and developers, we're the driving force behind your brand identity. Contact us today.
B2B payments are rapidly changing. Find out the 5 key questions you need to be asking yourself to be sure you are mastering B2B payments today. Learn more at www.BlueSnap.com.
Understanding User Needs and Satisfying ThemAggregage
https://www.productmanagementtoday.com/frs/26903918/understanding-user-needs-and-satisfying-them
We know we want to create products which our customers find to be valuable. Whether we label it as customer-centric or product-led depends on how long we've been doing product management. There are three challenges we face when doing this. The obvious challenge is figuring out what our users need; the non-obvious challenges are in creating a shared understanding of those needs and in sensing if what we're doing is meeting those needs.
In this webinar, we won't focus on the research methods for discovering user-needs. We will focus on synthesis of the needs we discover, communication and alignment tools, and how we operationalize addressing those needs.
Industry expert Scott Sehlhorst will:
• Introduce a taxonomy for user goals with real world examples
• Present the Onion Diagram, a tool for contextualizing task-level goals
• Illustrate how customer journey maps capture activity-level and task-level goals
• Demonstrate the best approach to selection and prioritization of user-goals to address
• Highlight the crucial benchmarks, observable changes, in ensuring fulfillment of customer needs
Personal Brand Statement:
As an Army veteran dedicated to lifelong learning, I bring a disciplined, strategic mindset to my pursuits. I am constantly expanding my knowledge to innovate and lead effectively. My journey is driven by a commitment to excellence, and to make a meaningful impact in the world.
An introduction to the cryptocurrency investment platform Binance Savings.Any kyc Account
Learn how to use Binance Savings to expand your bitcoin holdings. Discover how to maximize your earnings on one of the most reliable cryptocurrency exchange platforms, as well as how to earn interest on your cryptocurrency holdings and the various savings choices available.
3. Contents
About Datamine 4
Innovative Products for
Demanding Business Scenarios 5
CAS for Telecoms 6
CAS for Retailers 7
Segment Designer 8
Corporate Criterion 9
Campaign Management Platform 10
Solutions for the
Telecommunication Industry 11
Solutions for the Energy Industry 12
Solutions for the Retail Industry 13
www.datamine.gr Solutions for the Financial Sector 14
3
4. About Datamine
Established, Jan 2005 in Athens, Greece Corporate Performance
Provides data-intensive information technology solutions Better Decisions, competitive products,
combining Business Intelligence, data mining & advanced increased customer satisfaction, effective
software components. strategic planning, profitability expansion
Core offering includes the CAS platform – Competition
Analysis system, for telecommunications and the retail
industry.
Industry expertise in Telecoms & Banking
Business Intelligence
Dynamic Reporting solutions,
Advanced Data Visualization,
Reporting Powerful analytical environments
Tailor made reporting
solutions, sophisticated
reporting designs
Analytical CRM
Churn management, Profiling
& Segmentation, Customer
Scoring Credit Risk assessment
Data Mining
Data mining modeling for
business solutions. Propensity
to buy, retention, loyalty, churn Data Warehousing
High performance data stores,
effective data manipulation,
intelligent metadata management
“
Datamine is dedicated in redefining the role
of information technology within the modern, Software Engineering
customer-centric enterprise through innovative Latest information
”
data-driven applications technologies, software
architecture & engineering
4
5. Innovative Products for
Demanding Business Scenarios Segment Designer
Explore, understand and model your
Datamine offers a set of innovative customers through an interactive, stepwise
solutions answering the needs of modern ‘execution-analysis-profiling’ process.
Segment Designer generates accurate
management for analytical information,
answers to demanding business questions,
process insight and business intelligence.
using advanced technological features and
Our product offering combines customer CAS for telecoms
numerous innovations such as the ‘what-
analytics, predictive models, online product Get the complete telecommunication market
if analyzer’, ‘random window customer
recommendation components and feedback on your desktop, compare your offerings,
sampler’ and ‘customer profiler’.
management modules, all packed with rich, assess overall market positioning, automate
and optimize tariff recommendations. CAS
web-enabled, interactive user interfaces,
provides interactive tools simplifying the design
ensuring an outstanding user experience.
of customer retention strategies, pricing policies,
tariff assessment studies against competition
as well as the compilation of candidate tariff
business cases. Achieve insight on actual
or virtual tariff models, applied on your own
customer’s traffic patterns.
CAS for retailers
CAS for retailers provides innovative Corporate Criterion
tools for sophisticated marketing actions
Establish continuous information flows
and product management: project your
(opinions, comments, ratings or formal
product catalogue against direct online
questionnaire submissions) through
competitors, make intelligent product
electronic surveys, directly to your
pricing schemes, retain your valuable
database systems (data warehouse or
customers with instant offeringtm
marketing database). Data analysis and
and powerful campaigns.
presentation is easier than ever through
standardized and dynamic reports
performing in real time mode.
5
6. CAS for Telecoms
“
...automated,
cost-controlled tariff Specialized for the Telecommunications industry, CAS answers a wide set of challenging
proposals, aligned with business questions on market positioning, tariff performance, customer value and optimal
handling strategies.
corporate goals and tariff
”
promotion strategies…
Senior executives Customer base managers
Browse enhanced customer, product and market Perform customer base analysis with tariff suitability
performance dashboards; compare with targets, baselines perspective, share tariff analytics across the enterprise
and running estimates. through specialized reporting, blend with segmentation
analysis, policies & corporate strategies.
Extends to an interactive decision support
environment with a wide range of KPIs and Campaign managers
customer base dynamics Design large-scale outbound campaigns offering a better Customer representatives
tariff proposal for each eligible customer, supported by Handle inbound tariff-related customer requests through any
Includes CAS Tariff Advisor, an interactive strong savings arguments; easily define powerful, accurate channel, using the standardized communication framework
negotiation wizard, helping customer-service target groups, enriched with optimization information and provided by CAS Tariff Advisor.
agents perform quick, personalized and cost-safe expectation figures; communicate tariff proposals through
offerings, directly to the customer, in a progressive highly personalized messaging, via selected channels. Support corporate sales
manner
Demonstrate the performance of owned tariffs, using
Product managers predefined scenarios which clearly promote your tariff
Supports product development activities through Monitor the market, perform competition assessment advantages. Either on your customer’s site, through POS, or
interactive business case development, what-if studies; evaluate competitor offerings against actual online, CAS Tariff Advisor provides easy-to-use tools to boost
studies on candidate tariffs along with financial customer data - single customer, sample or the entire your sales activities.
impact analysis, tariff transition patterns and more customer base.
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7. CAS for Retailers
“
…with features such
CAS for retailers is a web framework for modern online retailers offering a wide range of as the interactive
marketing applications including product management, market analysis, Business Intelligence
and predictive modeling.
market analysis, and the
intelligent alerting suite,
CAS/R redefines the
role of technology and
analytics in the retail
”
industry
Dynamic pricing Campaign management
Design dynamic pricing schemes, implementing automatic A range of tools for creating, executing and analyzing
price adaptation on controllable sets of products, according customer campaigns. Segment Designer can be used for
to parameterized business logic against market/ competition the generation of intelligent target groups, utilizing a wide
data. Segment Designer ensures an interactive, user- range of customer information, buying patterns, on-line
friendly process for designing custom dynamic pricing usage patterns, even predictions from data mining models.
schemes.
Instant offeringtm
‘Real time’ market monitor Installable in-browser component, navigating your existing
A powerful online component offering systematic market customers back to your online store, through controllable
refresh for selected product categories or against hot-lists of offerings and personalized messages, served based on user’s
products. ’Market monitor’ comes with a range of statistics, activity on the web.
dashboards and KPIs providing access to market insight and
competitive intelligence. Advanced reporting package Includes several additional components
Set of advanced reports providing standardized access to enabling real-time, activity-based proposal
market data, analytics and statistical information. generation for existing customers, dynamic
product pricing schemes, personalized discount
models and sophisticated loyalty programs
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8. Segment Designer
“
…flexible, industry
specific, customer models A cross-industry customer base analysis system enabling interactive target group definition,
accessible through automated customer profiling, list management along with definition of advanced decisioning logic.
powerful and easy-to-use
tools. Applies on banking,
telecoms, insurance and
any other customer-
”
centric corporation
Flexible, multilayered customer model Profile analysis
Segment Designer supports a configurable customer model, Profile analyzer, as embedded in Segment Designer, satisfies
able to depict any customer representation of any depth the need for instant profiling of those customers meeting
and complexity. Telecommunication, Banking, Insurance or any (complex) criteria defined by the user. Simply stated, you
Retail customer models can be easily implemented upon can analyze your on-going customer set (resulting from your
installation, with configurable depth and aggregation levels, rules/ criteria) against an independent set of characteristics
down to the transaction layer. (not necessarily used in the filtering process). For instance,
a complex target group implemented against traffic patterns
Interactive target group design and invoice statistics is instantly analyzed versus customer
demographics or any other perspective you choose.
Segment Designer is based on an interactive environment
for target group definition, supporting both filtering (subsets
of your customer database for listing/export purposes) and Decision paths
‘target group design’ to support certain actions, for instance Beyond target group definition, Segment Designer supports
a new campaign. Segment Designer contains embedded, the association of certain actions to be performed provided
random samplers, which automatically generate customer that a certain customer is compatible with the underlying
analysis sets upon each filtering modification, empowering logic/business rules, at the time of assessment. Design your
A sophisticated tool for a demanding business the ‘as you click’ customer profile analysis. Target group is corporate policies as large sets of such ‘packages of complex
need, boosting overall user experience, reliability exportable, either on the definition level or on customer set business rules’ managing for instance ‘customer handling’
and productivity level, for integration of further analysis purposes. decisions such as ‘Optimal Offer’, ‘Next Best Activity’ and similar.
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9. Corporate Criterion
“
…with Corporate
Corporate Criterion enables systematic, on-going user experience management and analysis, Criterion you can easily
across a wide range of customer touch points. Corporate Criterion ensures continuous user
experience feeds towards your management dashboards.
establish robust customer
feedback streams,
enhancing your decision
support framework/
customer intelligence
”
infrastructure…
A repository of structured questionnaires ‘Real-Time’ results analysis
Corporate Criterion lets you design complex, structured Data analysis and presentation is easier than ever through
questionnaires and define surveys in terms of participants – insightful reports performing in real-time mode. This
consumers/employees to be contacted, execution resources, analytical layer consists of standard reporting providing
planning and administration. insight on each single survey (thorough questionnaire
response analysis), or dynamic reporting enabling instant
A smooth, multichannel feedback process filtering of the results using ‘external’ criteria on customer
demographics, agent information, date/ time or channel.
Corporate criterion can be integrated with any channel
Cross-Questionnaire analysis is also feasible for certain
including your portal, customer care or directly with your
cases (for instance in employee surveys).
POS. Depending on the channel and timing, customers can
be invited to participate as they become eligible according
to list membership, based on triggers and/or randomly. Feedback data sharing & integration
This customer experience measurement becomes part of The wealth of information contained in accumulated feedback
the customer record – within the data warehousing or the streams can significantly enrich your data warehouse
Marketing database – ready to be cross-analyzed against any enabling definition of satisfaction-related KPIs and
customer dimension and attribute. performance scores. Customer and employee satisfaction Get opinion flows, automated qualitative and/
scores against time and in contrast with certain activities, or quantitative analysis, from your customers,
decisions or market changes generate invaluable information employees, associates or even your sales network
for a wide range of domain experts and executives. through intelligent, adaptive micro-surveys
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10. Campaign Management Platform
“
…gain insight on how
customers respond to Datamine’s campaign management platform stands as a unified environment for designing and
your campaigns … use executing complex campaigns, of several types, across a wide range of channels.
your data to optimize
corporate policies and
customer communication
”
strategies
Designing your target group Reporting & analytics
CM platform utilizes datamine’s Segment Designer as the CM platform encapsulates extensive performance analysis &
rule definition toolkit for the formation of complex target reporting – including OLAP models – which enable campaign
groups. In combination with interactive customer profile insight (factors, demographics, resources involved or other
analysis against dimensions selected by the business user, attributes related to campaign performance). Via suitable
CM platform sets new standards in target group design and integration, our CM platform extends existing Business
analysis. Intelligence/ Customer Analytics infrastructure through
systematic campaign and customer response data feeds.
Execution planning & monitoring
Every customer within a campaign is assigned one or more Predictive modeling
communication channel. The platform supports complex Our offering includes customized solutions/ analytical models
campaign execution scenarios, featuring the organization of which can significantly improve your campaigns. Modeling
each release action in smaller packages called waves, each responses using suitable data-mining algorithms can unveil
having differentiated execution channel and/ or time planning. patterns explaining responses or even inspiring new contact &
Synchronization processes contact on a regular basis communication strategies. With an operational perspective, each
Additional components on reporting and analytics the communication channels in order to gather progress campaign can focus on this portion of the customer set having a
make CM platform the single point of reference information and ‘close the loop’ by writing back customer higher probability to respond, thus minimizing the utilization of
regarding corporate campaigning and customer responses, allowing continuous monitoring through KPIs and resources and finally the overall costs.
communication strategies specialized reports and dashboards.
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11. Solutions for the Telecommunication Industry
Datamine specializes in delivering sound analytical solutions for the Telecommunication industry.
Our offering covers Data warehousing, Business Intelligence, Analytical CRM and also predictive
models for churn, campaign response analysis, tariff optimization and SNA.
“
…interactive tariff development, market monitoring,
”
CDR processing, SNA and predictive modeling…
Social Network Analysis Churn prediction & management
Datamine offers advanced data modeling and analysis modules able to identify and quantify Datamine’s approach in churn prediction modeling, takes into consideration a wide range
interactions among customers (through CDR pattern analysis) and further unveil structures of customer’s analytical data including traffic patterns, tariff suitability metrics, invoicing &
within the customer base. ‘Cliques’ and ‘opinion leaders’ can be tracked and used for customer payment history, complaining and customer satisfaction. We further combine churn-related
base dynamics as well as for ‘word of mouth’ strategies. SNA implemented through advanced figures with SNA metrics, corporate-level figures on pricing policy, Quality of Service, Customer
multidimensional models extends the ‘static’ view of your customers towards ‘customer’s Service level and also with market trends and competition data.
network value’. Offered both as a tailor-made solution and also as CAS add-on.
Our models are based on accurate measurements of the churn phenomenon itself (types of
Traffic pattern analysis churn, reasons, involved processes) against time and also a wide range of factors. We then
Our traffic processing engine for telecoms, generates on a monthly basis hundreds of key provide churn evolution figures against advanced customer profiling enabling business experts
variables (directly in your data warehouse), ready to be used as OLAP dimensions or measures, to define questions, state assumptions and interpret findings. Predictive modeling completes
data mining modeling input or simple cross tabulation reporting. Different customer typologies, the solution by estimating churn probabilities for each single customer. The output of the
across a wide range of needs, interests and habits: such as ‘service-sensitive’ versus ‘price- modeling process is enriched with advanced insights and analytics – the key input for designing
sensitive’, ‘passive’ versus ‘active’, ‘local’ versus ‘international’. intelligent customer handling strategies.
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12. Solutions for the Energy Industry
With the increasing competition in the energy sector, the need for market analytics and accurate/
interactive tariff comparison is more than a necessity. Modern energy corporations can now monitor the
market, shape new products, design challenging communication and campaigning strategies, all through
a unified environment offered by our CAS platform, as customized for the energy industry: CAS/E.
“
…achieve high level of customer acquisition through
differentiated products, promoted via multi-channel
communication strategies…
”
Market analysis Aggressive customer acquisition
CAS for Energy generates instant market insight and analytics: competitor’s positioning, pricing Achieve outstanding customer acquisition rates with combined offerings through a complex
strategies, dashboards and business scenarios, all encapsulated into interactive analyzers and of customer touch points, utilizing even social media and networking aspects: intelligent,
easy-to-use graphical tools. CAS/E ensures up-to-date competition analysis capabilities through interactive on-line tariff analyzers for customer experimentation, connected to your customer
a modern, scalable, web-enabled environment and data feeding services. care for instant registration of interest, enabled for sharing via social networking and also
directly available to your sales force for tailor-made promotional scenario/ offer preparation.
Product development Talking about existing customers, automatically generated tariff change hints/ proposals may
be sent via monthly bill statements, depending on actual usage data and thus increase customer
Tariff models for energy consumption tend to become complex, with scaling across several
satisfaction and reduce cost-related churn.
measurements, embedded discount models, special promotions, scalable monthly fee
configurations and more. CAS/E provides a safe space for experimenting with marketing ideas
regarding new products or reconfiguration of existing ones. Price analytics, comparison with Business Intelligence environment
market baselines, automatic hints and notifications along with simulation tools such as the Our offering is extended through a range of business intelligence solutions and analytical/
Business Case Builder, help business analysts to answer challenging questions such as: ‘how predictive models (for instance predictive energy demand for specific segments of the customer
total revenue or profitability will be affected across x-month period if the under-analysis product base, customer analysis & classification). Executive information system can be setup to further
becomes commercially available’. support decision-making functions of the corporation.
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13. Solutions for the Retail Industry
Datamine’s general offering on customer analytics, business intelligence and predictive modeling,
combined with CAS/R - Competition Analysis framework for Retailers - provides outstanding
marketing options, from dynamic pricing to intelligent personalized offerings.
“
…establish a continuous flow of customer experience
”
metrics, product pricing and market information…
User experience modelling Product recommendation engine
Our feedback management framework enables both in-store and online feedback Our product recommendation engine generates highly targeted proposals for any single
management procedures, capturing customer’s opinions, comments, complaints and ideas customer at any given point of time. Recommendations are generated according to both
within the context of each single commercial transaction. It establishes a new communication user-defined business rules and machine learning models (propensity-to-buy, associations)
channel with your customers, connecting your online presence and each single customer touch against customer’s usage and buying patterns, customer-base level trends and associations
point available in your commercial network. Your decision support environment is enriched with across the underlying structured product catalogue. Any touch point can be integrated and
a continuous flow of customer experience metrics, enabling management to monitor and analyze request product recommendations: Smart phones, your web site/myAccount section, call
performance statistics and KPIs against dimensions such as time, POS, product hierarchy. centers or in-store scenarios can all be connected and automatically receive consistent,
personalized, smart proposals boosting your sales conversion rates.
Business Intelligence for retail
A specialized reporting and analytical environment, tailored for the needs of the retail industry. Analytics & dynamic pricing
Interactive, dynamic reporting on well-defined entities such as hierarchical product catalogues, Business analysis/ product managers can easily analyze the underlying markets and define
POS structures, customers enriched with usage, buying and communications patterns. robust product pricing strategies, supporting certain targets and short-term goals. Automated
Segment Designer maximizes the value of the infrastructure through a wide range of campaign product price feeds can be integrated towards a centralized, historical pricing database for
management and decisioning scenarios. reporting, analytics and actionable decisions.
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14. Solutions for the Financial Sector
Datamine provides sophisticated solutions for the Banking industry as well as Insurance and
financial institutes. Our solutions range from typical data integration/ Data warehousing and
Business Intelligence to specialized Campaign management and analytical implementations.
“
…increase cross-sales rates, empower usage,
”
improve customer satisfaction…
On-line personalized offerings The marketing database Business Intelligence
Let your online customers experience highly personalized Datamine uses a specialized data model for the financial Our offering for banking extends from data warehouse and
services and ‘accurate’ offerings: Our recommendation sector, consisting of hundreds of customer metrics, integration solutions to Business Intelligence environments
engine enables the definition of business rules and transaction statistics, patterns and metadata. Our solutions, and decision support components. We combine both
constraints which automatically generate highly personalized based on this financial customer model, define an interactive multidimensional and relational data access thus providing
offerings to each of your customers - thus stimulate further environment enabling dynamic reporting and customer high performance solutions with remarkable flexibility and
usage or trigger purchase decisions such as a product, a browsing. The marketing database can be used for behavioral extensibility. Using combinations of standard reporting,
renewal, an offer. In a web-banking scenario, each user- modeling, advanced customer segmentation & analytical OLAP models, commercial Business Intelligence solutions or
session can be converted in an intelligent, personalized but techniques for marketing, CRM and also for supporting datamine’s products, we provide numerous options for this
also delicate cross-sale or up-sale activity with measurable decision-making processes. Using Segment Designer, the data access model/ analytical environment set up which best
performance and minimal costs. Capturing customer marketing database can be further analyzed and enriched matches your needs. Ad-hoc solutions including data mining,
feedback, recommendation-specific or general, further with composite segmentation schemes, and decision statistical modeling, predictive models and specialized data
improves customer experience and also your capabilities for packages. quality services are also part of our offering.
advanced analytics and decision support functions.
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16. DATAMINE, DATAMINE.IT, DATAMINE information technologies & USE.YOUR.DATA are registered trademarks or trademarks of DATAMINE in the EU and/or other countries.
It is not allowed to use or register, in whole or in part, DATAMINE trademarks, including its graphic symbols, logos, icons, or an alteration or variation thereof, as or as part of a
company name, trade name, product name, service name or domain name or in connection with web sites, products, services, programs, on packaging, manuals, promotional/
advertising materials, or for any other purpose except pursuant to an express written trademark license from DATAMINE, such as a reseller agreement. Only DATAMINE and its
approval, or endorsement in relation to third-party product or service or in such a manner that it appears that DATAMINE is legally associated with a third-party company is
expressly prohibited. May 2011
datamine ltd, Decision support systems Tel: 0030 210 6899960, Fax: 0030 210 6899968
22 Ethnikis Antistasis avenue, Email: info@datamine.gr
15232 Chalandri, Athens, Greece www.datamine.gr
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