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“Data-Driven Marketing”
In Plain English
Mohamad Bajouk
Customer
Acquisition
Customer
Retention
Customer
Conversion
What do Marketers
really do?
“
”
Without data you’re just
another person with an
opinion
W. Edwards Deming
Traditional
Marketing
Data-Driven
Marketing
- Guessing - Proven
Traditional
Marketing
Data-Driven
Marketing
- Trial & Error - Sharp Shooting
Traditional
Marketing
Data-Driven
Marketing
- Generalized &
Manual Messaging
- Targeted &
Automated
Messaging
The Brain of a
Data-Driven
Marketer
Content
Visuals
Analytics
Tracking
ScienceArt
SoWhat does it really mean to
be data-driven?
“The process of collecting,
analyzing and executing on
insights from unstructured
and multi-structured data
that’s integrated from across
the enterprise.”
Lisa Arthur, author of Big Data Marketing
“Big Data is moving us from
predetermined questions to
a world of sense-making,
narratives and exploration
that help us answer
questions we didn't know
we had.”
Ali Rebaie
. Effectiveness
. Efficiency
. Enrich Knowledge about Customers
Results of Data-Driven Marketing
Targeting
offers,
messages &
content
Product
Development
Customer
Experience
Optimization
Measurements
Predictive
Analytics
Actions executed
by Data-Driven
Marketers
Building a
Data-Driven
Marketing Strategy
. Data-Driven Self Assessment
. Identify KPI’s
. Decide on Needed Data
. Collect the Data
. Analyze the Data
. Release Content
. Measure ROI
. Repeat & Improve
Building a Data-Driven Marketing Strategy
Data-Driven Self-Assessment
- What are available data?
- What barriers preventing collecting data?
- Is the data updated and purified?
- How accessible is the data between different
departments of the organization?
- How much aware is the organization of the
concept of data-driven?
Identify KPI’s
- Increase Income?
- Exceptionally enhance the customer experience?
- Attract new customers?
- Engage recent customers?
Decide on Needed Data
Qualitative Quantitative
Collect the Data
Analyze Data
Release your customer-focused content
Measure ROI
Repeat & Improve
“
”
Bill once said:
If your business
is not on the
internet then
your business
will be out of
business.
“
”
I now say:
If your business is
not data-driven
then your business
will be out of
business.
961 70 208232
m.bajouk@brandlift.me
www.brandlift.me
Beirut - Lebanon
Keep in Touch
Mohamad Bajouk

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Data-Driven Marketing in Plain English