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Data Science in Marketing
Forest Cassidy, CEO LeadFerret, Inc.
What is Data Science?
Wikipedia: “Data science employs techniques
and theories drawn from many fields within the
broad areas of:
• mathematics,
• statistics,
• operations research,
• information science,
• and computer science….
…Wait, there’s more
• including signal processing,
• probability models,
• machine learning,
• statistical learning,
• data mining, databases,
• data engineering,
• pattern recognition and learning,
• visualization,
• predictive analytics,
• uncertainty modeling,
• data warehousing,
• data compression,
• computer programming,
• artificial intelligence,
• and high performance computing.”
Drew Conway’s Definition
Author of Machine Learning for Hackers and co-founder of DataKind
• Business intelligence is querying the past,
while data science is using data from the past
and present to build models to predict and/or
affect the future within a scientific framework.
• Ask what if questions, then answer them
based on observed and measured patterns.
What do Data Scientists Do?
• Data scientists use a scientific approach to
refining big data into products, intelligence,
and action.
• They use a scientific method not unlike the
one you learned when creating your 7th grade
science fair project.
Data Scientist Skills
frequency per 1,000 social profiles with title =“data scientist”
0
50
100
150
200
250
300
350
What is Big Data?
• Big data is not just about the size of the data, it’s
about:
– Volume
– Variety
– velocity
• Big data in its purest state is
like noise, everywhere at once,
never at rest, and continuously
moving extremely fast.
Examples of Data Science at Work
• Google 2009: Predicts
which regions of Mexico
are at highest Ebola risk
based on flu related
searches
• Google’s page ranking is
data science
• Google uses data science
for ad targeting
• “You want to connect
with this person” on
social networks
• “You might also like this
product” on Amazon,
Netflix, Etc.
Examples of Data Science at Work
• Video games
• Voice recognition
• Fraud detection
• Airline route planning
• Price comparison sites
• Delivery logistics
• Coming soon: self driving
cars and robots
Examples of Data Science at Work
• Predicting which content
will resonate
• Predict which social
networks your prospects
are likely to be listening on
• Predict which offers will
work with which customers
• PPC Optimization
• Retargeting Optimization
Data Science in Marketing
• Churn prediction
• Email campaign
optimization
• Custom messaging
• Message timing
optimization
• Start with a question and
hypothesis
• Compile the data to test your
hypothesis
• Maintain your control
• Query the data
• Analyze your results
• Draw your conclusion
• Take action accordingly
• Tweak and start over
Identifying Patterns in Customers and Prospects
Start with question and hypothesis:
Identifying Patterns in Customers and Prospects
disclaimer: pseudo-data science
Compile the data to test your hypothesis:
Identifying Patterns in Customers and Prospects
Maintain your control(s):
Identifying Patterns in Customers and Prospects
Query the data and Analyze your results:
Identifying Patterns in Customers and Prospects
Draw your conclusion:
Identifying Patterns in Customers and Prospects
Take action accordingly:
Identifying Patterns in Customers and Prospects
Tweak and start over:
Good Data science should never end.
Identifying Patterns in Customers and Prospects
Questions?

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Data Science in Digital Marketing - Forest Cassidy, LeadFerret

  • 1. Data Science in Marketing Forest Cassidy, CEO LeadFerret, Inc.
  • 2. What is Data Science?
  • 3. Wikipedia: “Data science employs techniques and theories drawn from many fields within the broad areas of: • mathematics, • statistics, • operations research, • information science, • and computer science….
  • 4. …Wait, there’s more • including signal processing, • probability models, • machine learning, • statistical learning, • data mining, databases,
  • 5. • data engineering, • pattern recognition and learning, • visualization, • predictive analytics, • uncertainty modeling, • data warehousing, • data compression,
  • 6. • computer programming, • artificial intelligence, • and high performance computing.”
  • 7. Drew Conway’s Definition Author of Machine Learning for Hackers and co-founder of DataKind
  • 8. • Business intelligence is querying the past, while data science is using data from the past and present to build models to predict and/or affect the future within a scientific framework. • Ask what if questions, then answer them based on observed and measured patterns.
  • 9. What do Data Scientists Do? • Data scientists use a scientific approach to refining big data into products, intelligence, and action. • They use a scientific method not unlike the one you learned when creating your 7th grade science fair project.
  • 10.
  • 11.
  • 12. Data Scientist Skills frequency per 1,000 social profiles with title =“data scientist” 0 50 100 150 200 250 300 350
  • 13. What is Big Data?
  • 14. • Big data is not just about the size of the data, it’s about: – Volume – Variety – velocity • Big data in its purest state is like noise, everywhere at once, never at rest, and continuously moving extremely fast.
  • 15. Examples of Data Science at Work • Google 2009: Predicts which regions of Mexico are at highest Ebola risk based on flu related searches • Google’s page ranking is data science • Google uses data science for ad targeting
  • 16. • “You want to connect with this person” on social networks • “You might also like this product” on Amazon, Netflix, Etc. Examples of Data Science at Work
  • 17. • Video games • Voice recognition • Fraud detection • Airline route planning • Price comparison sites • Delivery logistics • Coming soon: self driving cars and robots Examples of Data Science at Work
  • 18. • Predicting which content will resonate • Predict which social networks your prospects are likely to be listening on • Predict which offers will work with which customers • PPC Optimization • Retargeting Optimization Data Science in Marketing • Churn prediction • Email campaign optimization • Custom messaging • Message timing optimization
  • 19. • Start with a question and hypothesis • Compile the data to test your hypothesis • Maintain your control • Query the data • Analyze your results • Draw your conclusion • Take action accordingly • Tweak and start over Identifying Patterns in Customers and Prospects
  • 20. Start with question and hypothesis: Identifying Patterns in Customers and Prospects disclaimer: pseudo-data science
  • 21. Compile the data to test your hypothesis: Identifying Patterns in Customers and Prospects
  • 22. Maintain your control(s): Identifying Patterns in Customers and Prospects
  • 23. Query the data and Analyze your results: Identifying Patterns in Customers and Prospects
  • 24. Draw your conclusion: Identifying Patterns in Customers and Prospects
  • 25. Take action accordingly: Identifying Patterns in Customers and Prospects
  • 26. Tweak and start over: Good Data science should never end. Identifying Patterns in Customers and Prospects