Agile Marketing
Digital Book World/Publishers Launch Marketing Expo
Peter McCarthy
September 26, 2013
Contents
»  Why We’re Here
»  Agile Marketing (of Books)
»  Breaking it Down: Frameworks
»  Implications
Agile Marketing 29/26/13
Contents
»  Why We’re Here
»  Agile Marketing (of Books)
»  Breaking it Down: Frameworks
»  Implications
Agile Marketing 39/26/13
Authors and Readers: The Constants
9/26/13 Agile Marketing 4
Authors Consumers
Agents
Publishers
Aggregators and Intermediaries
Retailers
»  Who best connects authors’works to consumers (aka readers)
§  Need for demonstrable, repeatable Unique Selling Propositions/Actions
»  Gaps
§  Consumer marketing
§  Digital (multi-channel) marketing
We’ve evolved greatly, but we’re not“there”yet
9/26/13 Agile Marketing 5
Contents
»  Why We’re Here
»  Agile Marketing (of Books)
»  Breaking it Down: Frameworks
»  Implications
Agile Marketing 69/26/13
Agile Marketing *
Agile Marketing 7
»  Responding to change
§  …over following a plan
»  Rapid iterations
§  …over Big-Bang campaigns
»  Testing and data
§  …over opinions and conventions
»  Numerous small experiments
§  …over a few large bets
»  Individuals and interactions
§  …over target markets
»  Collaboration
§  …over silos and hierarchy
9/26/13
* Definition adapted from Jim Ewel: http://www.agilemarketing.net/what-is-agile-marketing/
(Re) Launch
Measure
Optimize
(Re) Plan
Communicate
But where to start?
Agile Marketing 89/26/13
»  Demographics
§  Gender, age group, income level, education level, etc.
§  Note: I include geographic region here
»  Psychographics
§  Beliefs, values, attitudes, opinions,“lifestyles”
»  Behaviors
§  What people have done, are doing, most likely to do next
Goals	
  +	
  audience	
  research	
  –	
  the	
  “base”	
  and	
  beyond	
  
Result:	
  op8ons	
  narrowed	
  |	
  Plan:	
  right	
  book,	
  right	
  8me,	
  right	
  message	
  
Contents
»  Why We’re Here
»  Agile Marketing (of Books)
»  Breaking it Down: Frameworks
»  Implications
Agile Marketing 99/26/13
Strategy Breakdown: Marketing Efforts
9/26/13 Agile Marketing 10
»  B2B
§  “Known”and well understood and utilized today – some room for
optimization
§  Will benefit most from improved consumer marketing efforts
»  B2C“Known”
§  Consumers who have engaged with publisher (and hopefully visa versa)
»  B2C“Unknown”
§  A potentially new consumer
D2C
»  It is a spectrum
§  Different goals, opportunities, tactics, KPIs, etc.
§  Consumers“move”across spectrum (some exit)
9/26/13 Agile Marketing 11
Well-
known
Lightly	
  
touched,	
  
slightly	
  
known	
  
Currently	
  
Unknown	
  but	
  
Interes8ng	
  
Publisher marketing activities
9/26/13 Agile Marketing 12
Inbound &
Outbound
“Backend”
§  Author,	
  Title,	
  Ver8cal	
  Sites	
  
§  Corp.	
  Social	
  Media	
  –	
  	
  
Earned	
  +	
  Paid	
  
§  Author	
  Social	
  Media	
  
Earned	
  +	
  Paid	
  
§  Email	
  Marke8ng	
  
§  SEO	
  (sites,	
  meta-­‐data	
  +)	
  
§  SEM	
  
§  Display	
  ads	
  
	
  
§  Web	
  analy8cs	
  
§  Sales	
  analy8cs	
  
§  Surveys	
  
§  Communica8ng	
  
§  Apps	
  
§  Advance	
  Reading	
  Materials	
  
§  Trad.	
  Marke8ng,	
  Publicity,	
  sales	
  
§  Mul8media	
  
§  Mobile	
  
§  Owned	
  communi8es	
  
§  Direct	
  eCommerce	
  
§  “Listening”	
  
§  B2B	
  Sites	
  
Etc…
Contents
»  Why We’re Here
»  Agile Marketing (of Books)
»  Breaking it Down: Frameworks
»  Implications
Agile Marketing 139/26/13
Implications
»  Orientation
§  Digital- and audience-first
§  Data-driven – measurement/optimization
§  Flexibility
»  Organizational
§  Alignment between revenue & cost centers
§  Staffing –“marketing scientists”(trained or hired)
§  Scale – processes, tools
»  Multi-Channel
§  Use digital to inform offline and visa-versa
»  Communication
§  Stakeholder partnership and continuous collaboration
§  Need to“market the marketing”transparently
»  Increased efficiency and measurable ROI (nuanced, though)
Agile Marketing 149/26/13
Be bold, realistic,
creative,
innovative patient
Most of all, start
Thank you, let’s get to it.
15May 29, 2013 Consumer Data - PubLaunch BEA

Agile Marketing (for books)

  • 1.
    Agile Marketing Digital BookWorld/Publishers Launch Marketing Expo Peter McCarthy September 26, 2013
  • 2.
    Contents »  Why We’reHere »  Agile Marketing (of Books) »  Breaking it Down: Frameworks »  Implications Agile Marketing 29/26/13
  • 3.
    Contents »  Why We’reHere »  Agile Marketing (of Books) »  Breaking it Down: Frameworks »  Implications Agile Marketing 39/26/13
  • 4.
    Authors and Readers:The Constants 9/26/13 Agile Marketing 4 Authors Consumers Agents Publishers Aggregators and Intermediaries Retailers »  Who best connects authors’works to consumers (aka readers) §  Need for demonstrable, repeatable Unique Selling Propositions/Actions »  Gaps §  Consumer marketing §  Digital (multi-channel) marketing
  • 5.
    We’ve evolved greatly,but we’re not“there”yet 9/26/13 Agile Marketing 5
  • 6.
    Contents »  Why We’reHere »  Agile Marketing (of Books) »  Breaking it Down: Frameworks »  Implications Agile Marketing 69/26/13
  • 7.
    Agile Marketing * AgileMarketing 7 »  Responding to change §  …over following a plan »  Rapid iterations §  …over Big-Bang campaigns »  Testing and data §  …over opinions and conventions »  Numerous small experiments §  …over a few large bets »  Individuals and interactions §  …over target markets »  Collaboration §  …over silos and hierarchy 9/26/13 * Definition adapted from Jim Ewel: http://www.agilemarketing.net/what-is-agile-marketing/ (Re) Launch Measure Optimize (Re) Plan Communicate
  • 8.
    But where tostart? Agile Marketing 89/26/13 »  Demographics §  Gender, age group, income level, education level, etc. §  Note: I include geographic region here »  Psychographics §  Beliefs, values, attitudes, opinions,“lifestyles” »  Behaviors §  What people have done, are doing, most likely to do next Goals  +  audience  research  –  the  “base”  and  beyond   Result:  op8ons  narrowed  |  Plan:  right  book,  right  8me,  right  message  
  • 9.
    Contents »  Why We’reHere »  Agile Marketing (of Books) »  Breaking it Down: Frameworks »  Implications Agile Marketing 99/26/13
  • 10.
    Strategy Breakdown: MarketingEfforts 9/26/13 Agile Marketing 10 »  B2B §  “Known”and well understood and utilized today – some room for optimization §  Will benefit most from improved consumer marketing efforts »  B2C“Known” §  Consumers who have engaged with publisher (and hopefully visa versa) »  B2C“Unknown” §  A potentially new consumer
  • 11.
    D2C »  It isa spectrum §  Different goals, opportunities, tactics, KPIs, etc. §  Consumers“move”across spectrum (some exit) 9/26/13 Agile Marketing 11 Well- known Lightly   touched,   slightly   known   Currently   Unknown  but   Interes8ng  
  • 12.
    Publisher marketing activities 9/26/13Agile Marketing 12 Inbound & Outbound “Backend” §  Author,  Title,  Ver8cal  Sites   §  Corp.  Social  Media  –     Earned  +  Paid   §  Author  Social  Media   Earned  +  Paid   §  Email  Marke8ng   §  SEO  (sites,  meta-­‐data  +)   §  SEM   §  Display  ads     §  Web  analy8cs   §  Sales  analy8cs   §  Surveys   §  Communica8ng   §  Apps   §  Advance  Reading  Materials   §  Trad.  Marke8ng,  Publicity,  sales   §  Mul8media   §  Mobile   §  Owned  communi8es   §  Direct  eCommerce   §  “Listening”   §  B2B  Sites   Etc…
  • 13.
    Contents »  Why We’reHere »  Agile Marketing (of Books) »  Breaking it Down: Frameworks »  Implications Agile Marketing 139/26/13
  • 14.
    Implications »  Orientation §  Digital-and audience-first §  Data-driven – measurement/optimization §  Flexibility »  Organizational §  Alignment between revenue & cost centers §  Staffing –“marketing scientists”(trained or hired) §  Scale – processes, tools »  Multi-Channel §  Use digital to inform offline and visa-versa »  Communication §  Stakeholder partnership and continuous collaboration §  Need to“market the marketing”transparently »  Increased efficiency and measurable ROI (nuanced, though) Agile Marketing 149/26/13 Be bold, realistic, creative, innovative patient Most of all, start
  • 15.
    Thank you, let’sget to it. 15May 29, 2013 Consumer Data - PubLaunch BEA