to build an Open Data ecosystem in our city.  Promote Open Data and Living Lab approach in our city.  Test new ways of involving citizens in the smart city development.  Learn from other cities experiences.  Contribute to the European Open Data movement. Pilot Experience: Issy-les-Moulineaux 2nd Period Achievements - Completed Closed User Group 1 & 2 - Completed Open User Group 1 - Published new datasets on data.issy.com - Created first apps with our citizen developers - Organized workshops to promote Open Data - Contributed

1. Citadel…on the Move
Pilot City Experiences
February 18, 2014
Data Days

2. What is Citadel?
A project co-funded by the European Commission
that aims to:
• Make it easy for cities to publish Open Data
• Make it easy for citizens to use data
• Create a common European Open Data ecosystem

3. How?
Publish data in a common format
• Using available standards
• Provide and source tools to transform data from (and to)
various formats

4. How?
Provide template applications that consume the data
• Tailored to important domains for each of the pilot cities

5. A pilot project

6. Citizen engagement in the development
of smart city applications
Applying the Living Lab approach
Carina Veeckman
Researcher iMinds-SMIT-VUB
carina.veeckman@iminds.be

7. How SMART
is your city?

8. Sensors networks
4G wireless internet
Smart grids
Data management
QR codes on buildings
Location-based applications
RFID
Smart transportation
Smart homes
Open government data
Real-time information

9. What is YOUR
opinion?

10. Smart Cities?
“Stupid mayors are putting the wrong things at the heart of
smart cities” (The Guardian, 26th November 2013)
“Without engaging citizens about the role of technology in
their cities and its impact on the way in which they will
travel, live, eat, play and study, the Smart City vision will fail.
If cities truly want to gain the benefits of technologies in
society, then they need to start a discussion with their
citizens about how this technology might impact their lives”
(FutureEverything, 2013)
“Smart city solutions must start with the city, not the smart”
(Belissent, 2010)

11. Living Labs
• Roots in open innovation and user innovation
• “a virtual reality or a physical region in which different stakeholders
form
public-private-people
partnerships
of
public
agencies, firms, universities, and users collaborate to
create,
prototype,
validate,
and
test
new
technologies, services, products, and systems in real-life context”
(Westerlund & Leminen, 2011)
• Other characteristics:
• Ecosystem approach
• The user as co-producer
• Iterative process between developers and living lab users

12. The Living lab approach
Closed User
Group
Open User
Group
• Cycle I
• Cycle II
• Min 50
• Cycle I
• Cycle II
• Min 10
•
•
•
•
Limited amount of users
Up-skilling and inclusion
of citizen developers
Testing initial
functionality and
usability
First feedback capturing
on user experience and
•
•
Larger user base
•
Citizens, citizen
developers, professional
developers, SME’s,…
Proof-of-concept
phase
• Collaboration
with other cities
in Europe
• Min 100
Comparing the solutions
cross-border

13. The Living lab approach
Closed user Group
Cycle I
Cycle II
(e.g. interviews)
(e.g. focus group)
Evaluation
Testing
Design
Implementation
Evaluation
Testing

14. The Living lab approach
Living lab testing cycles in four cities
Common deployment strategy
Pilot specific elements
Number of phases
User recruitment and
management
Number of test cycles in each
phase for iteration
Data (open data, sensor data)
User numbers
Thematic focus (tourism versus
transport)
Data capture methodologies
Mobile template applications

15. Gent
Thimo Thoeye
E-strategy, City of Ghent
thimo.thoeye@gent.be

16. Pilot Experience: Gent
• Expectations
– Connect with local dev community
– Up-skill / empower citizens
– Identify Open Data most wanted
– Create innovative services

17. Pilot Experience: Gent
• 2nd Period Achievements
– Sparked interest in local dev community (workshops, focus
group, interviews, Data Days, hackathon)
– Tools in place for less experienced developers, community
built
– New datasets identified and (being) opened up
– Some services created
– Strong interest from civil servants!
– Organized hackathon
– Disseminated Citadel (mainly) in Belgium

18. Example Apps

19. Design Workshop

20. Pilot Experience: Gent
• Challenges
• Real-time data
• Crowd-sourcing + trust
• Keep involved with local community developments
– Events
– But also technology

21. Pilot Experience: Gent
• Goals for final year
• Empower local communities to use tools (AGT and
convertor) (workshops, classes)
• Create apps for neighbourhoods
• Open up entire strategic planning
• Get sensor data through federal govt
• Organize Apps4Ghent

22. Pilot Experience: Gent
• Recommendations for new cities
• Display value of open data to policy makers quickly
• Open up everything (even bad data) to connect with
community
• Set up initiatives to connect with and learn from
developers (such as talks or workshops)
• Appoint a responsible for open data

23. Athens
Ira Giannakoudaki
DAEM, City of Athens
i.giannakoudaki@daem.gr

24. Pilot Experience: Athens (1/6)
• Expectations
 Showcase the added value of open data in city services provision
 Provide concrete guidance in opening up data and in drawing the
actual open data strategy in Athens
 Improve citizen participation in services co-creation through the
LL approach
 Bring together stakeholders in the open data governance group
 Explore the Athens Open Living Lab potential
 Provide citizens and visitors with innovative services that improve
everyday life

25. Pilot Experience: Athens (2/6)
• 2nd Period Achievements
 Worked on the city specific parking template variation (on-street
parking dataset)
 Completed Closed user group 2 and Open user group 1
Data
 Addressed a wider group of participants
provide
rs
 First services ideas and mock-ups in place
Open
 Tested and used the converter
Athens
 Promoted and used the AGT tool
Living Lab
Technolo
gy
Users
 Promoted and contributed to the ODGG survey providers
 Established the official Athens Open Living Lab
 Raised awareness through on and off line activities

26. Pilot Experience: Athens (3/6)
• 2nd Period Achievements
Closed User Group 2: interviews and
focus group> 4 citizen developers and
important feedback
Open User Group 1: design
workshop on mobility (7)
and surveys (26)->7 scenarios,
4 service ideas and mock-ups
Converter->5 new datasets
AGThttp://demos.citadelonthemove.e
u/appgenerator/index.php?uid=A27C0
0DE-18C3-F702-1689-90850167DABE
Sammos
2013
Summit
Athens
event,28/3/2013
Design
Workshop

27. Pilot Experience: Athens (4/6)
•
Challenges
 Data: finding datasets
 Decision-making: political decision on opening up
data/ no single local platform dedicated to that-> first
decision to the Open Data Strategy roadmap in Athens
 Real-time data: parking sensor deployment-no access
to free real-time environmental data
 Social innovation: attracting and continuously
stimulating a critical mass of citizens to create apps

28. Pilot Experience: Athens (5/6)
• Goals for final year
 Improve and enrich datasets
 Test the Athens parking template variation (on-street
parking)
 Deploy sensor data (if possible)
 Real-time environmental data
 Open User Group 2
 Engage and work with Associate Cities (2)

29. Pilot Experience: Athens (6/6)
• Recommendations for new cities and lessons
learned
 Very important to focus on making the most of the existing datasets
 User engagement happens gradually
 The open data movement is here but strategies are missing
 Professional developers consider our tools too easy to work with
and would rather create applications themselves they way they
normally do
 Citizen-developers are more open in using our templates but when
without skills still tend to confuse them with apps ready to use

30. Manchester
John Keys
MDDA, City of Manchester
j.keys@manchesterdda.com

31. Pilot Experience: Manchester
Expectations
– Continue to build on Manchester’s existing Open Data work
and foster closer working relationship between Manchester
City Council and our open data community
– To engage with residents in both the design of mobile apps
using Open Data and to create their own apps using the Citadel
templates.
– To work with other Cities to develop common standards,
practices and approach
– To demonstrate the business case internally of opening data.
– Make Manchester a smarter city

32. Pilot Experience: Manchester
2nd Period Achievements
• Completion of Manchester City Council’s Open Data Catalogue
• Running of the 2nd Closed User Group (3 participants)
• Running of 1st Open user group (14 citizen developers)
• Continued engagement with the Local Open Data Community
residents groups
and
• Running of local survey (27 participants in total)
• Participation in the testing and usage of the Citadel converter & AGT
tools which has initially involved several internal colleagues and
members of Open Data Manchester.

33. Pilot Experience: Manchester
• Deployment of the environmental sensor network and
release of the data (URL)
• Promoted and contributed to the ODGG survey
• Organisation and running of the Playing with Data Hack
day.

34. Pilot Experience: Manchester
Challenges
 Identifying an effective internal business case for Open
Data
 Internal resistance to the continued release of data
 Creating a holistic ecosystem of citizens to co-produce
new products and services.

35. Pilot Experience: Manchester
Goals for final year
 Continue to build on the data available on the Council’s
website.
 Work with other public bodies on realising data and
developing a sustainable business case.
 Build on the work to build a holistic ecosystem of citizens
to co-produce new products and services
 Focus on running regular development workshops
 Open User Group 2

36. Pilot Experience: Manchester
Recommendations for new cities and lessons learned
 Everything does not have to be perfect before you start
releasing data.
 Learn from others
 Identify an internal business case
 Consider the necessity to involve, manage & organise internal
colleagues, professional developers, amateur
developers, residents and complementary specialists
 Be realistic

37. Issy-les-Moulineaux
Eric Legale
Issy Média, Issy-les-Moulineaux
eric.legale@ville-issy.fr

38. Pilot Experience: Issy-les-Moulineaux
Expectations

Offer various reusable datasets in Open Data to our citizen developers.

Co-create innovative apps and web services with/for our citizen.

Involve more stakeholders in the Open Data movement.

39. Pilot Experience: Issy-les-Moulineaux
2nd Period Achievements
 New data collected, structured and
opened on a dedicated platform
data.issy.com (also available on the
national Open Data portal: data.gouv.fr).
 New services generated (an application
created like one for disabled, one for the
remarkable trees, etc) thanks to our
citizen developers.
 Dedicated group of stakeholders
gathered through the LL approach with a
strong interest in improving the Open
Data strategy adopted in Issy, in using the
Citadel tools and in developing
applications.
 New tools (ODC and AGT) currently
tested by our citizen developers.

40. Pilot Experience: Issy-les-Moulineaux
Challenges
 increase understanding of the Open
Data's benefits among various
stakeholders (citizens, SMEs, academics
and local authority) and at a local scale
(Urban community of Grand Paris Seine
Ouest) through meetings, workshops.
 adaptation to the technical needs and
specifications of the Citadel on the Move
project.
 stimulate citizens’ interest in using the
Citadel solution and involve more
participants through the tests
(workshops, surveys, …).

41. Pilot Experience: Issy-les-Moulineaux
Goals for final year

to open and publish new datasets (in
various fields) and to improve our
comprehension in data formatting.

to motive more citizens to develop
smart city applications.

to validate the Issy’s applications in
different cities across Europe (shared
service validation).

to help other cities at a local scale in
opening their data.

42. Pilot Experience: Issy-les-Moulineaux
Recommendations for new cities

Start with data you have and use simple tools to get concrete use cases (re-use of data by creating
maps and graphics).

Read the Citadel White Paper to understand and have your first steps in Open data.

Follow best practices and be inspired by others Smart Cities.

43. Questions?

44. Hackathon
‘Create an app that
works in the whole of
Europe’
(at least two pilot cities)