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Data Collection Methods in
Qualitative Research?
Let us understand in detail
• Singapore • India • South Korea * China * UAE
We help turn fortune!
Definition:
Data Collection is the process of gathering and
measuring information on variables of interest, in
an established systematic fashion that enables one
to answer queries, stated research questions, test
hypotheses and evaluate outcomes.”
Data Collection
Reasons for Data Collections in Qualitative Research:
➢ It helps you learn more about your customers
➢ It enables you to discover trends in the way people change their
opinions and behavior over time or in different circumstances
➢ It facilitates decision making and improves the quality of
decisions made
➢ It helps to segment the audience into different customer groups
and direct strategies on the basis of their individual needs
➢ It helps resolve issues and improve the quality of your product or
service based on the feedback obtained
Data Collection - Reasons
Closed Vs. Open Ended Questions:
Data Collection - Types
Data Collection methods in Qualitative Research:
➢ Open-Ended Surveys and Questionnaires
➢ 1-on-1 Interviews
➢ Focus groups
➢ Direct observation
Data Collection - Methods
1. Open-Ended Surveys and Questionnaires:
When creating an open-ended survey, keep in mind the length of your
survey and the number and complexity of questions. You need to
carefully determine the optimal number of question, as answering
open-ended questions can be time-consuming and demanding, and
you don’t want to overwhelm your respondents.
Compared to closed-ended surveys, one of the quantitative data
collection methods, the findings of open-ended surveys are more
difficult to compile and analyze due to the fact that there are no
uniform answer options to choose from.
Data Collection - Methods
2. 1-on-1 Interviews:
One-on-one (or face-to-face) interviews are one of the most common
types of data collection methods in qualitative research. Here, the
interviewer collects data directly from the interviewee. Due to it being
a very personal approach, this data collection technique is perfect
when you need to gather highly-personalized data.
Depending on your specific needs, the interview can be informal, unstructured,
conversational, and even spontaneous (as if you were talking to your friend) – in which
case it’s more difficult and time-consuming to process the obtained data – or it can be
semi-structured and standardized to a certain extent (if you, for example, ask the same
series of open-ended questions).
Data Collection - Methods
3. Focus Groups:
The focus groups data collection method is essentially an interview
method, but instead of being done 1-on-1, here we have a group
discussion.
Whenever the resources for 1-on-1 interviews are limited (whether in
terms of people, money, or time) or you need to recreate a particular
social situation in order to gather data on people’s attitudes and
behaviors, focus groups can come in very handy.
Ideally, a focus group should have 3-10 people, plus a moderator. Of
course, depending on the research goal and what the data obtained is
to be used for, there should be some common denominators for all the
members of the focus group.
Data Collection - Methods
4. Direct Observations:
Direct observation is one of the most passive qualitative data collection
methods. Here, the data collector takes a participatory stance,
observing the setting in which the subjects of their observation are
while taking down notes, video/audio recordings, photos, and so on.
Due to its participatory nature, direct observation can lead to bias in
research, as the participation may influence the attitudes and opinions
of the researcher, making it challenging for them to remain objective.
Plus, the fact that the researcher is a participant too can affect the
naturalness of the actions and behaviors of subjects who know they’re
being observed.
Data Collection - Methods
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Data Collection Methods in Qualitative Research- Divergent Insights

  • 1. { Data Collection Methods in Qualitative Research? Let us understand in detail • Singapore • India • South Korea * China * UAE We help turn fortune!
  • 2. Definition: Data Collection is the process of gathering and measuring information on variables of interest, in an established systematic fashion that enables one to answer queries, stated research questions, test hypotheses and evaluate outcomes.” Data Collection
  • 3. Reasons for Data Collections in Qualitative Research: ➢ It helps you learn more about your customers ➢ It enables you to discover trends in the way people change their opinions and behavior over time or in different circumstances ➢ It facilitates decision making and improves the quality of decisions made ➢ It helps to segment the audience into different customer groups and direct strategies on the basis of their individual needs ➢ It helps resolve issues and improve the quality of your product or service based on the feedback obtained Data Collection - Reasons
  • 4. Closed Vs. Open Ended Questions: Data Collection - Types
  • 5. Data Collection methods in Qualitative Research: ➢ Open-Ended Surveys and Questionnaires ➢ 1-on-1 Interviews ➢ Focus groups ➢ Direct observation Data Collection - Methods
  • 6. 1. Open-Ended Surveys and Questionnaires: When creating an open-ended survey, keep in mind the length of your survey and the number and complexity of questions. You need to carefully determine the optimal number of question, as answering open-ended questions can be time-consuming and demanding, and you don’t want to overwhelm your respondents. Compared to closed-ended surveys, one of the quantitative data collection methods, the findings of open-ended surveys are more difficult to compile and analyze due to the fact that there are no uniform answer options to choose from. Data Collection - Methods
  • 7. 2. 1-on-1 Interviews: One-on-one (or face-to-face) interviews are one of the most common types of data collection methods in qualitative research. Here, the interviewer collects data directly from the interviewee. Due to it being a very personal approach, this data collection technique is perfect when you need to gather highly-personalized data. Depending on your specific needs, the interview can be informal, unstructured, conversational, and even spontaneous (as if you were talking to your friend) – in which case it’s more difficult and time-consuming to process the obtained data – or it can be semi-structured and standardized to a certain extent (if you, for example, ask the same series of open-ended questions). Data Collection - Methods
  • 8. 3. Focus Groups: The focus groups data collection method is essentially an interview method, but instead of being done 1-on-1, here we have a group discussion. Whenever the resources for 1-on-1 interviews are limited (whether in terms of people, money, or time) or you need to recreate a particular social situation in order to gather data on people’s attitudes and behaviors, focus groups can come in very handy. Ideally, a focus group should have 3-10 people, plus a moderator. Of course, depending on the research goal and what the data obtained is to be used for, there should be some common denominators for all the members of the focus group. Data Collection - Methods
  • 9. 4. Direct Observations: Direct observation is one of the most passive qualitative data collection methods. Here, the data collector takes a participatory stance, observing the setting in which the subjects of their observation are while taking down notes, video/audio recordings, photos, and so on. Due to its participatory nature, direct observation can lead to bias in research, as the participation may influence the attitudes and opinions of the researcher, making it challenging for them to remain objective. Plus, the fact that the researcher is a participant too can affect the naturalness of the actions and behaviors of subjects who know they’re being observed. Data Collection - Methods
  • 10. { We help turn fortunes • Singapore • India • South Korea * China * UAE www.divergentinsights.com contact@divergentinsights.com