The document discusses quantitative and qualitative research methods. Quantitative research aims to quantify data by using structured tools like questionnaires to collect numerical data from large samples that can be statistically analyzed. It focuses on objectively testing hypotheses. Qualitative research collects non-numerical data like descriptions through methods such as interviews and observations to understand peoples' experiences. It focuses on exploring topics in-depth. The document also compares surveys and questionnaires, describing their differences and advantages and disadvantages of various survey methods.