Chief Operations Officer

1. DOUGLAS NAGLE1
477 Linden View Dr. • Fort Collins, CO 80524 • Phone: (970) 396-1301 • Email: bluemax1818@gmail.com
EXECUTIVE SUMMARY
Executive with verifiable year-after-year success achieving revenue, profit, and business growth objectives within Fortune 500, start-up,
and rapid-change environments. Extensive experience delivering results to globally recognized clients across multiple industries. Highly
successful in building relationships with upper-level decision makers, seizing control of critical problem areas, and delivering on customer
commitments. Customer-focused and performance-driven. Proven change agent with track record of relentlessly driving operational
excellence and accountability throughout organizations.
FUNCTIONAL EXPERTISE
• Operations Management • Change Management • International Relations • Strategic Partnerships
• Continuous Improvement • Strategic Sales Planning • Negotiations Expertise • Leadership Development
• Vendor Management • New Business Development • Cost Control Implementation • Key Account Management
and Retention
CAREER HISTORY AND PERFORMANCE EXPERIENCE
GLOBAL SOURCING SOLUTIONS MONTERREY, MEXICO
CHIEF OPERATIONS OFFICER
2007-Current
• Developed and implemented manufacturing operations plan for start-up packaging manufacturing plant in Monterrey, Mexico
driving average annual double digit revenue growth year over year.
• Responsible for global sales and all aspects of account management resulting in year over year double digit sales growth for 9
consecutive years.
• Built a dynamic and empowered corporate leadership team through skilled recruitment and extensive training to create an
organization with proven track record of excelling in a global business environment
• Chairman of management leadership team responsible for creating and managing company OGSMs (Objectives, Goals,
Strategies, and Metrics)
• Cultivated and drove company culture changes to transform an infant company into a world-class manufacturing facility utilizing
Continuous Improvement, Lean, and SPC philosophies
• Spearheaded state-of-the-art plant expansion initiatives resulting in a 200% manufacturing capacity increase as well as tripling
manufacturing and warehousing floor space (from 80,000 sq ft to 240,000 sq ft)
• Established GBox as an industry leader in environmental responsibility by championing and overseeing initiatives such as
obtainment of globally recognized certifications such as ISO and FSC, GMP and HASAP
• Created and facilitated introduction of supplier performance and cost reduction program reducing overall procurement costs by
18%
• Structured/Negotiated manufacturing partnership agreements for Global Sourcing Solutions, resulting in key account retention
and additional revenue streams averaging in excess of $5M annually
• Leadership role in capturing key Global Sales accounts, including: Lego, Nokia, Microsoft, Fluidmaster, Hershey’s, Heineken
and American Standard
• Leveraged superior relationship-building skills and willingness to travel extensively to personally secure and grow global
accounts (US, Mexico, Europe, Asia)

2. • Used Six Sigma Black Belt skills set to lead continuous improvement initiatives such in Sales, OEE, Waste reduction, reduced
obsolescence and customer satisfaction programs
DOUGLAS NAGLE • PAGE 2
RR DONNELLY FORT COLLINS, COLORADO
MAJOR ACCOUNT MANAGER – TELECOM & TECHNOLOGY
2004-2007
• Manage all aspects for core accounts representing over 1800 part codes and $72 million in annual sales
• Ensured the timeliness and success of all account deliverables as leader of 16 person support team encompassing 6 separate
RRD Manufacturing facilities
• Coordinate and facilitate weekly international teleconferences and with client Marketing, Operations, and Global Sourcing
teams to ensure clear status communication and proper support as provided for all new launches, special projects, and critical
issues
• Instrumental in building and strengthening client relationships with extensive travel to RRD and client sites in the U.S., Mexico,
and Europe to lead company presentations, provide support for operational initiatives, and gain strategic alignment
• Responsible for identification, certification and business model development of RRD manufacturing partnerships to support
customer needs
• Negotiated pricing contracts with customer sourcing teams to ensure account retention and maintain RRD profitability targets
• Created and managed ongoing client programs to meet customer cost reduction targets while ensuring account profitability
targets were achieved
• Identified and executed growth strategies resulting double digit sales growth year over year for 4 consecutive years
• Exceeded targets for customer satisfaction scores year over year in Customer Service with all global accounts
RR DONNELLY GREELEY, COLORADO
PROCUREMENT MANAGER – WESTERN DIVISION 2000-2004
• Responsible for overall management and performance of Western regional supply base and execution of corporate
procurement strategies
• Managed and mentored a team of 13 professional buyers responsible for over $500M in annual spend
• Developed expertise in analyzing market forces and industry trends to drive lowest total cost, including improving quality and
reducing cycle time
• Continually exceeded division cost savings targets through expert negotiation, analytical, and decision making skills
• Developed and negotiated long-term contracts with suppliers that achieved significant annual savings directly to the bottom line
• Leadership role in development and control of division’s annual purchasing budget
• Continuous monitoring, evaluating and improving supplier performance as well as managing the procurement supplier
relationships for the company
• Conducted supplier audits to ensure all suppliers met company standards, leading to overall supplier conformance to specific
division procurement strategies
• Developed contracts that standardized policies and reduced procurement costs by up to 16%
• Streamlined department processes and procedures to determine optimum staffing levels. Instituted metrics to document cost
savings, purchase requisition turnaround, and number of POs issued.
• Played key role in division inventory reduction year over year

3. RR DONNELLY GREELEY, COLORADO
CONTINUOUS IMPROVEMENT MANAGER 1996-
2000
• Managed multiple manufacturing development and engineering projects to support organizational CI initiatives to drive cost
efficiencies as well as cost and process improvements throughout directory printing operations.
• Achieved status as Certified Six Sigma Black Belt (CSSBB) in1996 by successfully completing all necessary training
courses, project requirements, and CCSB Exam
• Recognized by RRD Senior management with Presidential award based on across the platform scanner implementation project
success which resulted in Multi million dollar savings and customer recognition for increased revenue.
• Responsible for leading dozens CI/ problem-solving projects in a four year period resulting significant savings to the
companies annual cost reduction targets
• Provided training and coaching support for individuals and CI project teams and fostered a culture of problem-solving and
continuous improvement throughout the directories division
• Managed a staff of 22 employees
• Collaborated with company manufacturing managers and organizational leaders both nationally and internationally to develop
and implement industry Best Practice programs
RR DONNELLY GREELEY, COLORADO
QUALITY CONTROL MANAGER – GREELEY DIRECTORIES DIVISION 1995-1996
• Responsible for the implementation, maintenance and continual improvement of the Quality Management System and Quality
Metrics performance of all directory manufacturing plants
• Managed a staff of 14 Quality and CI employees
• Held leadership role in achieving plant quality performance by exceeding overall plant DPM and Customer Satisfaction goals
• Coordinated activities to maintain relevant Quality System requirements such as ISO 9001:2008, GMP, etc, including preparing
for and scheduling of annual certification compliance audits
• Facilitated Continuous Improvement initiatives through effective root cause analysis and corrective and preventive actions to
reduce or eliminate errors
• Interacted with key customers as requested to assist with quality related responses and action plans
• Supervising the development, coordination and maintenance of all site training activities and programs in accordance with the
RRD Quality System Standards.
RR DONNELLY NEW YORK, NEW YORK
PRE-PRESS MANAGER – NYC FINANCIAL DIVISION 1993-1995
• Responsible for digital asset and pre-production print management & delivery of complex time-sensitive financial publications
for Fortune 500 customers
• Managed a staff of 32 employees
• Developed skills as an excellent operational manager by providing guidance for team members from a creative and technical
perspective as well as oversight of the production process and key performance indicators and metrics
• Coordinated project workflow and communication between internal design teams, art directors, and production teams to see
complex jobs through final delivery to clients
• Oversaw overall department financial management, planning, systems and quality controls
• Successfully identified and implemented technology upgrades and departmental procedures to improve operational systems,
processes, and overall department efficiencies

4. • Demonstrated a leadership role in long-term planning, including initiatives geared toward operational excellence
• Proactively applied strong organizational and decision making skills to maximize profitability through the effective utilization of
labor and resources
• Held key role regarding potential new hires, terminations, promotions, transfers, training and merit increase of personnel in
support of department objectives and production goals
EDUCATION
NEW YORK CITY TECHNICAL COLLEGE
Graphic Arts – 1985
Certified Belt Black Six Sigma Six Sigma Qualtec-1999
References will be made available upon request