Danielle Strong has over 15 years of experience in warehouse and employee management. She currently works as the Warehouse, Shipping, and Production Manager at Olive & Cocoa in Salt Lake City, Utah where she has implemented numerous innovations to reduce costs and increase efficiency, such as developing an inventory system that reduced required hours by 50% and instituting processes that lowered monthly inventory deviations to 3%. Prior to this role, she held warehouse management positions at Liberty Mountain Sport and Red Rock Transfer, demonstrating a proven ability to effectively train employees, improve processes, and relocate warehouses under budget and ahead of schedule.

1. Danielle Strong
4579 S. Red Sage Court Murray, UT 84107
danistrong15@gmail.com
801-696-3269
PROFESSIONAL PROFILE
Tenured warehouse and employee management professional with over 15 years of proven success in operational
efficiency, inventory control, employee development and process innovation. Dynamic, self-motivated leader
with a high degree of ownership and an, outstanding track record of achieving results in rapid change, high
stress environments.
CORE COMPETENCIES
Warehouse and Operations Management Leadership Development Process Analysis and Improvement
Employee Development Inventory Control Documentation & Communication
Revenue Generation via Innovation Project Management Interdepartmental Relations
PROFESSIONAL EXPERIENCE
Olive & Cocoa Salt Lake City, UT
Warehouse, Shipping and Production Manager Sept. 20 11-Current
Responsible for the warehouse department's overall performance including: resource management,new hire
preparedness, leadership training, enhancement training, operational process development, maintenance and
enhancement. Possessed departmentaloversight including: budget, vision, and direction with an increased focus
on efficiency and effectiveness.
 Developed a system that effectively trained and managed a workforce fluctuating from 30 (slack time) to
 300 (Christmas). System ensured product quality and provided operational oversights during annual growth
of 30%.
 Moved to a new location across town in only 33% of the time allotted by senior management and at 40% of
the predicted cost.
 Developed and installed a monthly inventory system that reduced required inventory man hours by 50%.
 Instituted a stock management and picking system that reduced errors by 80%.
 Routinely proposed innovations to reduce inventory and increase sales based on warehouse observations
and stock fluctuations.
• Annual Tent Sale- generated $25,000
• Return to Vendor Process- Saves company $50,000 annually
• Food Bank Program- Donation of seasonalinventory to charities (provides tax benefits)
• Sample Room - Shrink inventory normally lost is now sold to employees
 Developed cross-training system for warehouse and production personnel and act as first-level manager
when first-level managers are absent.
 Defined roles and responsibilities for departmental leads/direct reports. This provided job clarity and
accountability leading to increased productivity and job satisfaction.
 Achieved a 99.8% inventory bank audit allowing Olive & Cocoa to secure a 2 million dollar loan through a
new financial institution.
 Achieved a $500 physical inventory deviation on $500,000 in inventory during a peak inventory month.
 Nom1al deviation was $3,000. This is the lowest deviation in company history.
• Lowered monthly physical inventory deviation from 10% to 3%. Maintained this percentage for 3
years.

2. Danielle Strong
4579 S. Red Sage Court Murray, UT 84107
danistrong15@gmail.com
801-696-3269
Liberty Mountain Sport LLC Salt Lake City, UT
Co-Warehouse Manager Dec. 2006-Nov. 2009
• Created a color-based coding system to improve order proficiency.
• Improved space management by 20% and improved efficiency by reorganizing picking bins in entire
warehouse.
• Developed a system that allowed the shifting of personnel to cover absences so that shipping goals would still
be met.
• Instituted a system (problem pile) wherein I could assist pickers when they had trouble finding a product and
then used the problem pile to modify storage.
• Moved the entire warehouse in 2/3 of the estimated time.
Red Rock Transfer Salt Lake City, UT
Office Manager Aug. 2006-Nov. 2006
• Managed accounts receivable and payable.
• Prepared employee payroll.
• Operated dispatch for trucks.
• Completed new employee verification and enrollment.
• Maintained invoice records.
KeyBank Salt Lake City, UT
Customer Service Representative/ Teller May 2005-Aug. 2006
• Completed deposits and withdrawals for customer accounts.
• Balanced nightly register.
• Interfaced with customer inquiries.
• Understand of ACH and wire transfer transactions
• Maintained ATM.
Homemaker Salt Lake City, UT
2001-2005
• Organized family finances.
• Prepared and adhered to monthly household budget.
• Paid all bills and reconciled bank statements.
Old Navy Salt Lake City, Utah
Assistant Manager June 1998 - Jan. 2003
• Earned promotion to management 14 months after hire date.
• Exceeded customer service expectations while coaching staff to same standards.
• Prepared nightly deposits, performed weekly audits to ensure cashiering accuracy, and balanced registers
and store safe daily.
• Adapted readily and creatively to changes in work environment.

3. Danielle Strong
4579 S. Red Sage Court Murray, UT 84107
danistrong15@gmail.com
801-696-3269
• Responded openly and positively with customers in difficult situations to effectively resolve issues.
EDUCATION
Salt Lake Community College Salt Lake City, UT
2010-2011
General Studies
Courses in: OSHA Training, Employment Law, Disciplinary/ Corrective Processes
Skills/Programs: Microsoft Office, Outlook, Lotus Notes, Response, Quick Books, Navision, Cash
Register, Forklift Certified