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Daniel Goleman, a psychologist, was the first to popularize the
trait Emotional Intelligence, sometimes referred to as EI.
Emotional Intelligence is a person’s capacity to be aware of her
or his emotions and feelings towards others to influence their
thinking and actions. The four components of EI are:
Self-awareness - This is your ability to read your own emotions
accurately to know how your actions or lack thereof affect
others.
Self-management - This is your ability to control or regulate
your emotions and act with integrity.
Social-awareness - Gives you the ability to understand the needs
of others and show empathy towards them.
Relationship management - this is your ability to communicate
clearly and convincingly, reduce conflict and build strong
bonds.
Question 1
How has your emotional intelligence, or lack of emotional
intelligence, positively or negatively impacted your professional
or personal relationships?
Question 2
Choose ONE of the components of EI and explain how it
contributes to job satisfaction.

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Daniel Goleman, a psychologist, was the first to popularize the trai.docx

  • 1. Daniel Goleman, a psychologist, was the first to popularize the trait Emotional Intelligence, sometimes referred to as EI. Emotional Intelligence is a person’s capacity to be aware of her or his emotions and feelings towards others to influence their thinking and actions. The four components of EI are: Self-awareness - This is your ability to read your own emotions accurately to know how your actions or lack thereof affect others. Self-management - This is your ability to control or regulate your emotions and act with integrity. Social-awareness - Gives you the ability to understand the needs of others and show empathy towards them. Relationship management - this is your ability to communicate clearly and convincingly, reduce conflict and build strong bonds. Question 1 How has your emotional intelligence, or lack of emotional intelligence, positively or negatively impacted your professional or personal relationships? Question 2
  • 2. Choose ONE of the components of EI and explain how it contributes to job satisfaction.