1. Daniel Chang
Contact Information:
(714)504-4460
ChangD224@gmail.com
EDUCATION
California State Polytechnic University, Pomona, California
The Collins School of Hospitality Management
Graduated: 6/2008
HIGHLIGHTS
Courses: Resort Operations
Club Operations
Legal Environment of Business
Transaction
Management of Human Resources
Hospitality Management Law
Marketing Management
WORK EXPERIENCE
Bamboo Textile, Brea, California 03/2010-Present
Operations Manager
• Developed specification for new programs and collaborated with CEO to enhance company growth
• Identified opportunities to improve product specifications and reduce overhead costs by sixteen percent
• Managed domestic and international logistics activities to ensure timely and accurate movement of
merchandise and reduce overall freight expenses
• Created and presented sales proposals to attract marketability of products and consumer attention on a
domestic and global level
• Analyzed, collected, and consolidated sales and operational data to generate daily reports to upper
management and recommend process improvements
• Negotiated with clients and vendors to improve profitability and develop cost efficient solutions
Fullerton Tennis Center, Fullerton, California 09/2014-Present
Tennis Teaching Pro
• Developed advanced tournament athletes to enhance their skills
• Conducted private lessons to provide extraordinary customer service and focus on clients’ personal needs
• Organized and conducted academies to generate more opportunities for students
Nomad Footwear, Brea, California 07/2009-01/2010
Sales Representative
• Maintained and organized inventory of operation
• Increased profitability through merchandising the show room for potential clients
• Scheduled daily mailing/freight services for clients
• Motivated peers and subordinates to create a positive company culture
Bambu Dru, Brea, California 02/2007-03/2010
Sales Manager
• Sold 107% of quota in the first fiscal year
• Met clients’ needs by building relationships, understanding their needs and ensuring a positive customer
experience
• Negotiated with vendors to develop cost efficient solutions
• Consistently sought new trend and product knowledge to act as an expert to the customer
• Analyzed inventory sell-through rates and ensured that proper stock levels are maintained and forecasted
• Assisted management with fresh and innovative ideas to increase team morale
• Motivated peers and subordinates to create a positive company culture
Skills: Microsoft Word, Excel, PowerPoint, Korean Language, ServSafe Certified, POS System,
Social Media, EchoTrak, and Bigcommerce
US Tennis
Association:
Member Spring 1998-2004
• Increased member enrollment through customized marketing strategy
• Enhanced member development by implementing a comprehensive coaching
philosophy