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Daniel Chang's Resume 2016 v2
- 1. Daniel Chang Contact Information: (714)504-4460 ChangD224@gmail.com EDUCATION CaliforniaState Polytechnic University, Pomona, California The Collins School of Hospitality Management Graduated: 6/2008 HIGHLIGHTS Courses: Resort Operations Club Operations Legal Environment of Business Transaction Management of Human Resources Hospitality Management Law Marketing Management WORK EXPERIENCE Bamboo Textile, Brea, California 03/2010-Present Operations Manager • Developed specification for new programs and collaborated with CEO to enhance company growth • Identified opportunities to improve product specifications and reduce overhead costs by sixteen percent • Managed domestic and international logistics activities to ensure timely and accurate movement of merchandise and reduce overall freight expenses • Created and presented sales proposals to attract marketability of products and consumer attention on a domestic and global level • Analyzed, collected, and consolidated sales and operational data to generate daily reports to upper management and recommend process improvements • Negotiated with clients and vendors to improve profitability and develop cost efficient solutions Fullerton Tennis Center, Fullerton, California 09/2014-Present Tennis Teaching Pro • Developed advanced tournament athletes to enhance their skills • Conducted private lessons to provide extraordinary customer service and focus on clients’ personal needs • Organized and conducted academies to generate more opportunities for students Nomad Footwear, Brea, California 07/2009-01/2010 Sales Representative • Maintained and organized inventory of operation • Increased profitability through merchandising the show room for potential clients • Scheduled daily mailing/freight services for clients • Motivated peers and subordinates to create a positive company culture Bambu Dru, Brea, California 02/2007-03/2010 Sales Manager • Sold 107% of quota in the first fiscal year • Met clients’ needs by building relationships, understanding their needs and ensuring a positive customer experience • Negotiated with vendors to develop cost efficient solutions • Consistently sought new trend and product knowledge to act as an expert to the customer • Analyzed inventory sell-through rates and ensured that proper stock levels are maintained and forecasted • Assisted management with fresh and innovative ideas to increase team morale • Motivated peers and subordinates to create a positive company culture Skills: Microsoft Word, Excel, PowerPoint, Korean Language, ServSafe Certified, POS System, Social Media, EchoTrak, and Bigcommerce US Tennis Association: Member Spring 1998-2004 • Increased member enrollment through customized marketing strategy • Enhanced member development by implementing a comprehensive coaching philosophy