Salma Hussien is seeking a position that allows creativity and innovation. She has over 5 years of experience as a Store Manager and Makeup Artist for MAC Cosmetics. Her duties included managing staff, inventory, sales reporting, customer service, and makeup application. She has strong skills in communication, team leadership, problem solving, and customer relations.

1. Curriculum Vitae
SALMA MAMDOUH HUSSIEN
Personal Information
Date of birth: 30 / 09 / 1993
Address: Dubai, United Arab Emirates (UAE)
Mobil Number: +971502456153
Email: salmahussien@hotmail.com
Nationality: Egyptian
Marital Status: Single
Visa: Residence Visa
Career Objective
Looking forward to join a well-reputed organization, working on a system that allows
creativity and encourage innovation. Customer- oriented teamwork, high quality
within all areas and continual learning are all my concerns, as it always lead to
success. My future intends is to lead a team, implementing my previous experience to
Reach the highest performance.
Education
• Secondary Education
The school: M.K.S Private Language School
Courses Attending and Certifications
• ICDL.
• Customer Service.
• LP (Loss Prevention) Training.
• Stock take training.
• Leading Effectively.
Certifications
• Lash and Liner
• Focus Demo
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2. • Makeup application
Previous Employment History
• January 2015 - Date
Position Held: Store Manager
Employer: MAC COSMETICS
Duties:
• I am responsible for managing and motivating a large team of sales
staff within a department.
• Carried out various tasks-inventory; signage; promotions;
administrative tasks.
• Assisted in building up the sales for the business using marketing
techniques.
• Contributed to the success of the business.
• Experienced in upkeep of stats and reporting of sales stats to Senior
staff.
• Ensuring staff are familiar with daily/monthly targets.
• Responsible for making decisions on stock control.
• HR duties – dealing with all aspects of recruitment, staff leave and
disciplinary procedures.
• Responsible for the overall wellbeing of staff while at work.
• Keeping communication open and deal with any issues before they
became serious
• Arrange and chair regular meetings to discuss new products,
promotions , targets etc.
• Successfully run a busy and dynamic store which staff and customers
enjoy.
• Provide training staff to ensure customers were receiving excellent
service.
• Setting individual team member targets which align to store targets.
• Using information technology to record sales figures.
• Delivering daily team briefings.
• Conducting observation and performance reviews and providing
developmental feedback.
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3. • June 2014 – December 2014
Position Held: Makeup Artist
Employer: MAC COSMETICS
Duties:
• Customer service and Relations.
• Recommended products with an eye to each customer’s individual
tastes and need .
• Recommended substitutions for discounted merchandise.
• Maintained list of customers interest in out-of-stock items and phoned
them when the stock came in.
• Processed special orders for discounted or phase –out merchandise to
meet customer needs.
• Maintained customer card files to track repeat customers.
• Utilized customer card file to contact customers and inform them of
new items of interest.
• Handled returns, gift certificates and merchandise credits.
• Help my manger in the reports everyday (DSSR-Dsr-Weekly report)
• Skin care product knowledge.
• Competent color application skills.
• Clientele management.
• Visual merchandising stock / inventory management.
• Microsoft office .
Skills Overview
Language skills:
Arabic: Mother tongue.
English: fluent written and spoken.
Computer Skills:
• MS Office applications.
Page 3/3 - Curriculum vitae

4. • Internet surfing.
Personal Skills:
• Demonstrate ability to interact with clients at all levels of the
organization.
• Team Working Skills& Problem Solving.
• Professional knowledge in a specific field of software development and
product design.
Management
• Forward planning
• Store management
• Superb motivator
• Selling techniques
• Organizational skills
• Staff recruitment
• Cost control
• Brand management
• Effective rostering
Retail
• Managing stock levels
• Customer service skills
• Office administrations
• Product advertising
• Commercial awareness
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5. • Sales development
• Conflict resolution
• Writing store plans
• Competitor analysis
Personal
• Rapport building
• Coaching skills
• Desire to win
• Presentation skills
• Self motivated
• Analytical mind
• Competent
• Negotiating skills
• Enthusiastic
References available upon request.
Page 5/3 - Curriculum vitae

6. • Sales development
• Conflict resolution
• Writing store plans
• Competitor analysis
Personal
• Rapport building
• Coaching skills
• Desire to win
• Presentation skills
• Self motivated
• Analytical mind
• Competent
• Negotiating skills
• Enthusiastic
References available upon request.
Page 5/3 - Curriculum vitae