1. DANA D. LINDSEY
2915 Swift Brook Glen Way
Spring, TX 77389
281.288.8899 (hm) 281.706.0478 (cell)
dlindsey30@yahoo.com
OBJECTIVE: To use my in-depth health benefits knowledge and my extensive marketing and
communication background to educate employees about their total benefits and wellness care.
SUMMARY of QUALIFICATIONS: Health & Welfare specialist with benefits administration and training
experience. Proven ability to address the needs of the company and employees with targeted communications.
Strengths include: Effective communication with all levels of staff, organized, self-motivated, ability to adapt and
overcome negatives, goal focused and people oriented. Possess exemplary skills in:
Written HR Communications that Drive Employee Behaviors
Six Sigma Yellow Belt
Building and Enhancing Client and Vendor Relationships
Budget Management and Forecasting
Team Building and Project Management
“Out of the Box” Thinking
RELATED EXPERIENCE
Hewitt Associates
Communication Consultant – June 2008 – June 2009
Created innovative and effective communication solutions that connected the firm’s strategy into one holistic offer
for clients and changed employee behaviors to improve business results.
• Identified areas within client organizations requiring new behaviors from employees and assist in
developing behavioral change solutions
• Participated in defining client solutions and developing implementation strategy
• 76% decrease in formulary drug use to generic drug use after successful prescription drug education
campaign
• Wrote benefit related print and online materials meant to drive positive employee behaviors
Sr. Benefits Specialist - August 2003 – June 2008
Served as a deep knowledge benefits expert by counseling participants on health care, 401K and pension benefits
and perform transactions as needed.
• Managed associates for quality, attendance and employee issues during Annual Enrollment period
• Performed associate reviews and provide constructive feedback
• Prepared and conduct benefits training
• Client contact on escalated issues and prepared benefit appeals
• Verified insurance for state and government documents and verified compliance with ERISA laws
• Retirement Specialist – health, 401(k), pension and nonqualified plans
Major accomplishments: Awarded with the, Above and Beyond Award for two quarters in a row.
Cornerstone Baptist Church – May 2002 – December 2002
Administrative Assistant to Minister of Finance
Prepared weekly financial reports and quarterly statements.
Major accomplishments: Created a brochure from concept through completion to be used by the entire church for
a three-year building campaign.
BrannForbes - July 1999 – December 2001
Sr. Account Executive – Allied Domeqc (Dunkin' Donuts, Baskin' Robbins, Togo's)
(June 2001 – December 2001)
Developed and implemented strategic regional print plans for Dunkin’ Donuts and Baskin’ Robbins.
2. Dana Lindsey Page 2
RELATED EXPERIENCE CONTINUED
• Introduced programs that added value for the client, meant to increase sales and challenge the
competition
• Wrote and developed strategy focused newsletter
• Forecasted monthly billings and income for account
• Assisted in the professional development of the junior team members
Sr. Account Executive – Brink’s Home Security (November 2000 – June 2001)
Worked with Strategic Services and Media departments to create efficient programs and plans to increase
sales opportunities and brand awareness.
• Created and implemented systems that aided in the flawless execution of print plans and facilitated
communication between the client and the agency
• Interpreted raw market data in order to adjust media plans
• Billed over one million dollars a month in advertising
• Wrote and presented POV’s to clients
• Forecasted monthly billings and income for account
• Worked closely with creative and production staff to develop creative concepts and collateral pieces
• Worked closely with computer programmer to develop a program used for planning and statistical
results
Account Executive – Pizza Hut (July 1999 – November 2000)
Created and executed effective print plans within budget for six major Pizza Hut franchise clients.
• Managed and implemented direct mail initiatives and secured databases
• Tracked billing and monthly budgets
• Created and executed grand opening and competitive blunting plans
• Interpreted and presented analytical and competitive data to clients
• Kept clients aware of strategic promotions and serviced a broad range of client needs
• Maintained marketing calendar
Major accomplishments: Worked with vendors to complete media analysis for entire franchise system while
organizing the print planning process for the internal franchise team.
Golden Pan Award winner- Nominated by peers and voted in by management for outstanding work.
Temerlin McClain
Assistant Media Planner (August 1998 –May 1999) - JC Penney
Assisted with research and Media planning on the JC Penney account.
BJK&E Specialized Advertising
Account Coordinator (December 1996 – August 1998) – Army National Guard
Managed clients and vendors on a daily basis to ensure proper placement of advertising.
Major accomplishments: Honored and awarded by client for outstanding and committed client service.
EDUCATION
Texas State University (Formally - Southwest Texas State University) - B.A.
Double Major: Advertising and Organizational Communications
SKILLS, ACCOMPLISHMENTS & COMMUNITY SERVICE
• Working towards PHR Certification
• Proficient in Word, Excel, Publisher and Outlook; familiar with Access and PageMaker
• Lead Editor for News-Journal Newspaper
• AAF team member on national placing team
