We are in the midst of an unprecedented flood of innovation. The convergence of technological mega-trends in mobile, social networking, cloud computing, and big Data is something we at Menlo Ventures call The Right Now Economy. Previously impossible, The Right Now Economy centers around the idea that information can now be accessed, analyzed, and acted upon almost instantaneously - anytime and anywhere. This mega-trend is disrupting established industry sectors and players, creating opportunities for emerging growth companies to displace previously unassailable incumbents.
Cloud computing's contribution has changed the gaming industry for businesses and consumers alike. There are numerous advantages of cloud gaming such as reduced costs, access and compatibility, high security and more. The prevalence of cloud computing is only on the rise in the gaming industry. Contributing to almost a third of the world population's needs, the compounded annual growth rate is only getting higher by the year and is projected to reach 41.9% by 2025. Such a promising advancement is due to factors like new entrants and enhanced network performances among others. This will further lead to more innovative practices in gaming!
30 second strategies (no.5) - Why Amazon Doesn't Care About Property InsurancePeter Gostev
Traditional products such as Property Insurance are of little interest to companies like Amazon. New products such as Brand Insurance, Live Parcel Insurance or Cyber Recovery Service might be more interesting.
Presented and prepared for AMA-Richmond Social Media SIG held on April 22, 2010. AMA is American Marketing Association of Richmond VA. SIG is special interest group.
Presented by Sally Witzky, Chief Social Media Strategist for Traction Group, a social media marketing agency in Richmond VA.
Sources for charts: SAI, TechCrunch, Mashable, etc. Please refer to the owners for further information.
This presentation was produced simply to give an overview of the current State of the Union of social media based on industry sources.
We are in the midst of an unprecedented flood of innovation. The convergence of technological mega-trends in mobile, social networking, cloud computing, and big Data is something we at Menlo Ventures call The Right Now Economy. Previously impossible, The Right Now Economy centers around the idea that information can now be accessed, analyzed, and acted upon almost instantaneously - anytime and anywhere. This mega-trend is disrupting established industry sectors and players, creating opportunities for emerging growth companies to displace previously unassailable incumbents.
Cloud computing's contribution has changed the gaming industry for businesses and consumers alike. There are numerous advantages of cloud gaming such as reduced costs, access and compatibility, high security and more. The prevalence of cloud computing is only on the rise in the gaming industry. Contributing to almost a third of the world population's needs, the compounded annual growth rate is only getting higher by the year and is projected to reach 41.9% by 2025. Such a promising advancement is due to factors like new entrants and enhanced network performances among others. This will further lead to more innovative practices in gaming!
30 second strategies (no.5) - Why Amazon Doesn't Care About Property InsurancePeter Gostev
Traditional products such as Property Insurance are of little interest to companies like Amazon. New products such as Brand Insurance, Live Parcel Insurance or Cyber Recovery Service might be more interesting.
Presented and prepared for AMA-Richmond Social Media SIG held on April 22, 2010. AMA is American Marketing Association of Richmond VA. SIG is special interest group.
Presented by Sally Witzky, Chief Social Media Strategist for Traction Group, a social media marketing agency in Richmond VA.
Sources for charts: SAI, TechCrunch, Mashable, etc. Please refer to the owners for further information.
This presentation was produced simply to give an overview of the current State of the Union of social media based on industry sources.
Women are very successful in business and administration which is evident from the fact that more number of women are being appointed as CEO;s of multi national companies.
Clear Returns talks data and the battle between IT & Marketing at Harvey Nash...Vicky Brock
Vicky Brock, CEO of Clear Returns, talked data, big data, big pants and the battle between IT & Marketing at the Harvey Nash CIO Survey Results event in Edinburgh. My one take away for you - data is like your underwear. Clean is best, holes can be a problem and control access...
Image credits creative commons via Flickr to pinkpurse, pedro venzi, ran yaniv hartstein
A high level picture of audience targeting from data sharing perspectiveTallada Kishore
The presence of DMP is ever growing as it can accommodate more data types. Audience targeting will optimise as we define more specific segments. The above slide will give a high level view of visitor targeting through audience segments. It gives an understanding of data sharing among various digital assets. DMP is not too far from Big Data challenge of 3Vs. Volume, Variety & Velocity.
Why Digital Media is Killing Traditional AdvertisingMing Chan
20 mins Keynote presented at Kreative.Asia in Malaysia 2012. A quick look at how Digital media is arguably "killing" traditional advertising, but at the end, it's integration of the two that will lead to better advertising
* With network access ubiquity. Can any service be accessed anywhere? Is this what is supposed to be the Cloud?
* Does Cloud mean the same for businesses and for individuals?
* What is the impact on SLA?
New research from GfK shows roughly a quarter of consumers are willing to be open with companies about their personal data if they're getting something in return.
Study majority of start ups are adopting digital business strategiesRoy_Montford
Forbes published an article that said in 2018, the majority of start-ups adopted business strategies that integrated digital platforms and that almost all start-ups are planning on doing so. Traditional companies are comparatively lagging in adapting to the digital landscape of 21st-century business.
Powerful trends for 2020
New year (and decade!), new challenges – and opportunities. Both the planet and its people are under pressure. No wonder we see movement in every aspect of life. As expectations change, being part of the future is being part of the movement.
Media, technology and the future of marketing - Workshop by Toby Roberts, Global Head of Strategy of PHD Media at the NOAH 2015 Conference in Berlin, Tempodrom on the 9th of June 2015.
Session by Andrew Wyckoff, Director, Science, Technology and Innovation, OECD
Digitalisation has been underway for 50 years but crossed a critical threshold in last few years when over 80% of citizens in OECD countries had broadband subscriptions with the majority accessing the Internet via a smartphone. This era of ubiquitous computing is transformational, and the widespread deployment of this infrastructure means that products, activities and interactions are increasingly "digital" and can be easily shared, stored or exchanged globally via the Internet. As a consequence, data flows have grown and are a new raw material for innovation in industry and society, unleashing new business models and modes of social interaction. This transformation is just beginning and is poised to grow significantly as networked sensors and things become common-place. These changes are disruptive and also at odds with public policies – many of which are legacies of a pre-digital, analogue era. Reducing this gap and equipping policy-makers with ways to proactively seize the potential benefits and address the challenges related to digitalisation is at the core of a new cross-sectoral, multi-year project within the OECD.
These technological trends are not limited to one policy area, but their effects are particularly evident in the labour market, where they are profoundly affecting the nature of work, the structure and nature of the work environment, and the very nature of being an employee. We can’t predict exactly what the world of work will look like in the future or the specific types of jobs that will exist. What is clear, however, is that most sectors are already being affected. The platform (e.g. ‘sharing’, ‘gig’) economy offers workers great opportunities, including the flexibility of freelancing and holding multiple jobs (or gigs) to top up their income. At the same time, these new forms of work are challenging traditional institutions based on a unique employer-employee relationship. For instance, as new ways of organising work shift risk towards individual workers, who are increasingly in charge of their own training and of securing old-age and health insurance, existing models of social protection will need to be overhauled. How policy-makers, companies, employees and educators will adapt to these changes will mark the difference between being successful and being left behind.
Digital Transformation - How the world is changing for youIlesh Mistry
Digital Transformation is changing the world and in your industry. It's not all about technology, but having a strategy to move forward, innovate and not be left behind.
This presentation talks through what a transformation strategy is, some of the challenges you will face, technologies to be looking out for and key takeaways if you're looking to transform your company into the next era.
Women are very successful in business and administration which is evident from the fact that more number of women are being appointed as CEO;s of multi national companies.
Clear Returns talks data and the battle between IT & Marketing at Harvey Nash...Vicky Brock
Vicky Brock, CEO of Clear Returns, talked data, big data, big pants and the battle between IT & Marketing at the Harvey Nash CIO Survey Results event in Edinburgh. My one take away for you - data is like your underwear. Clean is best, holes can be a problem and control access...
Image credits creative commons via Flickr to pinkpurse, pedro venzi, ran yaniv hartstein
A high level picture of audience targeting from data sharing perspectiveTallada Kishore
The presence of DMP is ever growing as it can accommodate more data types. Audience targeting will optimise as we define more specific segments. The above slide will give a high level view of visitor targeting through audience segments. It gives an understanding of data sharing among various digital assets. DMP is not too far from Big Data challenge of 3Vs. Volume, Variety & Velocity.
Why Digital Media is Killing Traditional AdvertisingMing Chan
20 mins Keynote presented at Kreative.Asia in Malaysia 2012. A quick look at how Digital media is arguably "killing" traditional advertising, but at the end, it's integration of the two that will lead to better advertising
* With network access ubiquity. Can any service be accessed anywhere? Is this what is supposed to be the Cloud?
* Does Cloud mean the same for businesses and for individuals?
* What is the impact on SLA?
New research from GfK shows roughly a quarter of consumers are willing to be open with companies about their personal data if they're getting something in return.
Study majority of start ups are adopting digital business strategiesRoy_Montford
Forbes published an article that said in 2018, the majority of start-ups adopted business strategies that integrated digital platforms and that almost all start-ups are planning on doing so. Traditional companies are comparatively lagging in adapting to the digital landscape of 21st-century business.
Powerful trends for 2020
New year (and decade!), new challenges – and opportunities. Both the planet and its people are under pressure. No wonder we see movement in every aspect of life. As expectations change, being part of the future is being part of the movement.
Media, technology and the future of marketing - Workshop by Toby Roberts, Global Head of Strategy of PHD Media at the NOAH 2015 Conference in Berlin, Tempodrom on the 9th of June 2015.
Session by Andrew Wyckoff, Director, Science, Technology and Innovation, OECD
Digitalisation has been underway for 50 years but crossed a critical threshold in last few years when over 80% of citizens in OECD countries had broadband subscriptions with the majority accessing the Internet via a smartphone. This era of ubiquitous computing is transformational, and the widespread deployment of this infrastructure means that products, activities and interactions are increasingly "digital" and can be easily shared, stored or exchanged globally via the Internet. As a consequence, data flows have grown and are a new raw material for innovation in industry and society, unleashing new business models and modes of social interaction. This transformation is just beginning and is poised to grow significantly as networked sensors and things become common-place. These changes are disruptive and also at odds with public policies – many of which are legacies of a pre-digital, analogue era. Reducing this gap and equipping policy-makers with ways to proactively seize the potential benefits and address the challenges related to digitalisation is at the core of a new cross-sectoral, multi-year project within the OECD.
These technological trends are not limited to one policy area, but their effects are particularly evident in the labour market, where they are profoundly affecting the nature of work, the structure and nature of the work environment, and the very nature of being an employee. We can’t predict exactly what the world of work will look like in the future or the specific types of jobs that will exist. What is clear, however, is that most sectors are already being affected. The platform (e.g. ‘sharing’, ‘gig’) economy offers workers great opportunities, including the flexibility of freelancing and holding multiple jobs (or gigs) to top up their income. At the same time, these new forms of work are challenging traditional institutions based on a unique employer-employee relationship. For instance, as new ways of organising work shift risk towards individual workers, who are increasingly in charge of their own training and of securing old-age and health insurance, existing models of social protection will need to be overhauled. How policy-makers, companies, employees and educators will adapt to these changes will mark the difference between being successful and being left behind.
Digital Transformation - How the world is changing for youIlesh Mistry
Digital Transformation is changing the world and in your industry. It's not all about technology, but having a strategy to move forward, innovate and not be left behind.
This presentation talks through what a transformation strategy is, some of the challenges you will face, technologies to be looking out for and key takeaways if you're looking to transform your company into the next era.
Digital Transformation & Cloud ProfitabilityGui Carvalhal
A quick view about Digital Transformation and what's happening with Industries across the globe.
A guidance to IT Channel to accelerate Cloud Profitability with valuable resources for download.
Mapping your transformation into a digital economy with GCI 2018Huawei Technologies
The GCI provides a comprehensive and objective assessment of a country’s connectivity from both a national and business perspective, and assesses the current status, future trends, and challenges associated with digital transformation. It quantifies the value that connectivity generates for a country’s transformation into a digital economy, and serves as a reference for regional and national policy makers.
Bas Boorsma, Director, Internet of Things & City Digitization North Europe, Cisco
Presentation from the Nordic Digital Business Summit 2016
www.NDBSevents.com
Marketing reimagined within the fourth industrial revolutionSherif El Touny
Technology trends is building up a new industrial revolution. Everything will change. Digital transformation will be part of every organization. The presentation speaks about IOT, AR, VR and many trends that will affect marketing and will take it to different dimensions
The digital workplace is a new imperative for the public sector. The same factors that are propelling digital transformation in the private sector are also producing severe disruption in the public sphere.
CDW Presents the Future of IT - The Digital ImperativeCDW
Technology is evolving at a rapid pace. CDW's Nathan Coutinho says an organization’s digital presence will play a key role in future growth and innovation.
Financial services 2.0 Innovation, Disruption, Automation and TrustBob Bonomo
Redefinition of the traditional financial services landscape, driven by innovative technologies such as Blockchain, Big Data and Artificial Intelligence.
COVID-19 heightened chronic challenges within the global healthcare industry. It became a catalyst amid fierce competition and tight regulations for health providers and payers to focus on digital health, cybersecurity, patient data transparency, and a variety of customer-centric and operational enhancements. As a result, we found the 2022 trendline pointing to improvements in access and quality of care.
Healthcare challenges such as optimizing the cost of care while simultaneously enabling personalized interventions and consumer-friendly shoppable services are long-standing − but, historically, the industry has been slow to react.
Read our Top Trends 2022 report to examine the lingering ramifications of the pandemic, responses from medical and insurance organizations, and the worldwide impact of ever-changing regulatory standards and mandates.
A combination of factors − the pandemic, catastrophic weather events, evolving policyholder expectations, and insurers’ drive for operational efficiency and future relevance − are sparking P&C industry changes.
In a post-COVID, new-normal environment, the most strategic insurers are building resilient, crisis-proof enterprises poised to take advantage of emerging and future business opportunities. They are leveraging advanced data analytics and novel technologies to assure agility and achieve positive revenue and customer satisfaction outcomes. Competitive advantage will hinge on accelerated digitalization and faster go-to-market. Therefore, win-win partnerships and embedded services with InsurTechs and other ecosystem players are critical.
Read Capgemini’s Top P&C Insurance Trends 2022 for a glimpse at the tactical and strategic initiatives carriers are undertaking to boost customer-centricity, product agility, intelligent processes, and an open ecosystem to ensure profitable growth and future-readiness.
This analysis provides an overview of the top trends in the commercial banking sector as they shift to technology high gear to boost client efficiency and battle a volatile, uncertain, competitive, and evolving landscape.
First, it was retail banking. Now, advanced technology is shifting to – and disrupting − the commercial banking space. Many commercial banks, known for paperwork, red tape, and branch dependency, were unprepared to support clients during their post-COVID-19 ramp-up. But now, the digital pivot to new mindsets, partnerships, and processes is in overdrive.
As commercial banks grapple with competition from FinTechs, BigTechs, and alternative lenders, their inability
to fulfill SME demands and pandemic after-shocks necessitates transformative process changes and a move
to experiential, sustainable, and inclusive banking models. We expect banks to strive to meet the demands
of corporate clients and SMEs by digitally transforming critical workflows and improving client experience.
Additionally, incremental process improvements in the middle and back-office that leverage intelligent
automation will keep the competition at bay because engaged clients are loyal.
Adopting newer methods to mine data and moving to as-a-Service models will prepare commercial banks
to flexibly respond to newcomers and find ways to co-exist through effective collaboration. The time has come for commercial banks to put transformation on the fast track as lending losses in wallet and market share could spill over to other functions!
How incumbents react and respond to 2022 trends could determine their relevancy and resiliency in the years ahead.
The Covid-19 pandemic necessitated the payments industry undergo a facelift, sparked by novel approaches from new-age players, fostered by industry consolidation, and customers’ demand for end-to-end experience. Crossing the threshold, the industry is entering a new era – Payments 4.X, where payments are embedded and invisible, and an enabling function to provide frictionless customer experience. As customers make a permanent shift to next-gen payment methods, Digital IDs are critical for a seamless payment experience. The B2B payments segment is witnessing rapid digitization. BigTechs, PayTechs, and industry newcomers are ready to jump in with newfangled solutions to help underserved small to medium-sized businesses (SMBs).
As incumbents struggle with profits, new-age firms are forging ahead to take the lead in the Payments 4.X era by riding the success of non-card products and services. The new era demands collaboration, platformification, and firms can unleash full market potential only by embracing API-based business models and open ecosystems. Data prowess and enhanced payment processing capabilities are inevitable to thrive ahead. The clock is ticking for banks and traditional payments firms because the competitive advantage is not guaranteed forever. As industry players seek economies of scale, consolidations loom, and non-banks explore new territories to threaten incumbents’ market share. While all these 2022 trends are at play, central bank digital currency (CBDC) is emerging globally and might open a new chapter in the current payments landscape.
As we slowly move out of the pandemic, financial services firms have learned the criticality of virtual engagement to business resilience. Wealth management firms will need capabilities to cater to new-age clients and deliver new-age services. This report aims to understand and analyze the top trends in the Wealth Management industry this year and beyond.
A year ago, our Top Trends in Wealth Management report emphasized how the pandemic sparked disruption and digital transformation and changing investor attitudes around Environmental, Social, and Corporate Governance (ESG) products. As we begin 2022, many of those trends continue to hold as COVID-19’s wide-reaching effects continue to influence the wealth management industry.
As wealth management (WM) firms supercharge their digital transformation journeys, investments in cybersecurity and human-centered design are becoming critical to building superior digital client experience (CX). Another holdover trend − sustainable investing – is gaining mainstream attention and generating increasingly sophisticated client demands. Data and analytics capabilities will become ever more essential for ESG scoring and personalized customer engagement. As large financial services firms refocus on their wealth management business while new digital players make industry strides, competition is becoming historically intense. Not surprisingly, client experience is the new battleground.
This analysis provides an overview of the top trends in the retail banking sector driven by the competition, digital transformation, and innovation led by retail banks exploring novel ways to create and retain value in evolving landscape.
COVID-19 caught banks off guard and shook legacy mindsets to the core. With 20/20 (2020) hindsight, firms are more aware, digitally resilient, and financially stable as they head into 2022. The trials of the past 18 months forced firms to shore up existing business and consider new models and revenue streams.
Customer-centricity remains at the top of most FS agendas and is a 2022 focal point. Banks will focus on achieving operational excellence as diligently as delivering superior CX. In 2022 and beyond, it will be paramount for FIs to explore and invest in new technologies to remain relevant and resilient.
Banking 4.X will arrive in full force in 2022 with platform-supported firms monetizing diverse ecosystem capabilities and aggressively harvesting data to create experiential customer journeys through intelligent and personalized engagements. The new era will compel future-focused banks to finally abandon legacy infrastructure and collaborate with third-party specialists to solidify their best-fit, long-term roles. Increasingly, open platforms will make banks invisible as banking becomes embedded into customer lifestyles. At the same time, banks will shed asset-heavy models and shift to the cloud for greater agility, speed to market, and faster innovation. The shift will act as a precursor to adopting new technologies on the horizon – 5G and Decentralized Finance.
The recent past was filled will extraordinary lessons for financial institutions. Now is the time to act on those learnings and move forward profitably.
While COVID-19 has sparked the demand for life insurance, it has also exposed the operating model vulnerabilities in distribution, servicing, and customer retention. In a post-COVID, new-normal environment, insurers need to enhance their capabilities around advanced data management and focus on seamless and secure data sharing to provide superior CX and hyper-personalized offerings. Accelerated digitalization and faster go-to-market are vital to remaining competitive, and win-win partnerships with ecosystems are critical in the journey.
Read our Top Life Insurance Trends 2022 to explore the tactical and strategic initiatives carriers undertake to acquire competencies around customer centricity, product agility, intelligent processes, and an open ecosystem to ensure profitable growth and future readiness.
Property & Casualty Insurance Top Trends 2021Capgemini
The Property & Casualty insurance landscape is evolving quickly with the changing risk landscape, entry of new players, and changing customer expectations. The ripple effects of COVID-19 on the P&C insurance industry and natural disasters such as forest fires have adversely impacted insurance firm books.
In this scenario, to ensure growth and future-readiness, the most strategic insurers strive to be ‘Inventive Insurers’ – assuming a customer-centric approach, deploying intelligent processes, practicing business resilience and go-to-market agility, and embracing an open ecosystem.
Read our Property & Casualty Insurance Top Trends 2021 report to explore the strategies insurers are adapting to remain competitive amidst the evolving business landscape and how they can explore new ways to enhance their profitability.
A combination of factors such as demographic changes, evolving consumer preferences, and desire to become operationally efficient were already spurring changes in the life insurance industry. Enter 2020 – the COVID-19 pandemic is having a significant impact on the industry.
At the peak of disruption, the focus was on ensuring business continuity, but new initiatives are cropping up to tackle the challenges as the industry is adapting to the new normal.
Furthermore, COVID-19 has acted as a catalyst, pushing life insurers to prioritize their efforts on improving customer centricity, developing go-to-market agility, making processes intelligent, building business resilience, and embracing the open ecosystem.
Read our Life Insurance Top Trends 2021 report to explore the strategies insurers are adopting to manage the changing market dynamics.
The uncertainty of 2020 is setting the global tone for the immediate future in the financial services industry. So it is no surprise banks are laser-focused on business resilience, emphasizing both financial and operational risks. The need to adapt quickly to new normal conditions through virtual customer engagement is clear.
Customer centricity continues to drive commercial banks’ solution designs. And, the pandemic compelled products that deliver immediate client value ‒ quick digital onboarding, seamless lending, and support for small and medium-sized enterprises (SMEs). The onus is now on banks to go to market more quickly, which requires the implementation of intelligent processes and integrating corporates’ enterprise resource planning (ERP) systems with banking workflows.
To achieve go-to-market agility, banks across the globe are investing in and collaborating with FinTechs. Many of these partnerships are focused on boosting digital lending and providing seamless support to anxious small-business clients in need of assurance.
With newfound impetus for FinTech collaboration, commercial banks have picked up their step on the path toward OpenX. COVID-19 made it evident that survival during turbulence is manageable through collaboration with ecosystem players.
Read our Top Trends in Commercial Banking 2021 report to explore the strategies banks are adapting to transform their businesses from a product-led, siloed model to an experiential and agile plan.
When we published the Top Trends in Wealth Management 2020, little did we foresee the pandemic that would sweep through the world and disrupt life as we knew it. Yet, when we reviewed last year’s trends, we found that many still hold and some have taken on even greater relevance. One such trend is sustainable investing, which had begun to gain prominence as investors became more aware of ESG considerations, and firms rolled out more sustainable investing offerings. Another trend that has accelerated in the post-COVID world is the importance of investing in omnichannel capabilities and technologies such as artificial intelligence (AI) to enhance personalization and advisor effectiveness. The pandemic has driven wealth management firms to accelerate their digital transformation journey, with some immediate focus areas being interactive client communications and digital advisor tools.
There is no denying that time is of the essence. Yes, budgets are tight, but the Open X ecosystem offers wealth management firms opportunities to reimagine their operating models and deliver excellent customer experience cost-effectively.
Top trends in Payments: 2020 highlighted the payments industry’s flux driven by new trends in technology adoption, innovative solutions, and changing consumer behavior. The pandemic has tested the digital mastery of players, who are already grappling with transition. Non-cash transactions are on a robust growth path, accelerated by increased adoption during COVID-19. Regulators are working to instill trust and address non-cash payments risk amid unparalleled growth as players collaborate to quell uncertainty. Regional initiatives, such as the P27 (Nordics real-time payments system) and the EPI (European Payments Initiative), are gaining traction in response to country-level fragmentation and competition.
Investment in emerging technologies is looked upon as an elixir to mitigate fraud, data-driven offerings are being considered for providing value-added propositions, and distributed ledger technology is in focus for digital currency solutions, efficiency enhancement, and cost gains. New players, such as retailers/merchants, are integrating payments into their value chains while technology giants are upscaling their financial services game by weaving offerings around payments as a center stage. Constrained by budgets, firms consider business models such as Platform-as-a-Service (PaaS) to provide cost-effective and superior customer experience.
A combination of factors, including demographic changes, evolving consumer preferences, and regulatory and compliance mandates, were already spurring change in the health insurance industry. Enter 2020 and the COVID-19 pandemic, which is having sweeping implications for the industry.
At the peak of disruption, the focus was on ensuring business continuity, but new initiatives are cropping up to tackle the challenges as the industry adapts to the new normal.
Furthermore, some changes are here to stay, and it will be prudent for the industry players to be resilient to the market shifts by being agile, improving member centricity, making processes intelligent, and embracing the open ecosystem.
Read our Health Insurance Top Trends 2021 report to explore the strategies insurers are adopting to manage the external pressures.
The banking industry’s resilience is being tested as banks navigate through a remarkable 2020 filled with uncertainties. The impact of COVID-19 has been about setting the tone for future operational models. Retail banks have shifted focus towards integrated risk management with a more holistic view of operational risks. Adapting to the new normal, banks have prioritized cost transformation while engaging customers virtually. Incumbents sought to be more responsible within fast-changing environmental conditions and ESG remained a critical focus.
To provide more experiential services, banks are leveraging techniques such as segment-of-one to hyper-personalize offerings while aiming to humanize digital channels for increased engagement. Banks are also revamping middle and back offices, going beyond the front end leveraging intelligent processes. Open X is enabling banks to play on their strengths and use the expertise of ecosystem players. Going forward, banks are poised to become an enhanced one-stop shop by providing consumers value-adding FS and non-FS experiences.
To acquire customers in cost-effective manner, retail banks are tapping value-based propositions ‒ such as POS financing and mortgage refinancing. Further, Banking-as-Service provides incumbents a way to provide their high-value offerings to other players. In preparation for the future, banks will be looking to improve their go-to-market agility by leveraging the benefits of cloud. This analysis outlines the top 10 trends in retail banking for 2021.
Explore how Capgemini’s Connected autonomous planning fine-tunes Consumer Products Company’s operations for manufacturing, transport, procurement, and virtually every other aspect of the supply-value network in a touchless, autonomous way.
Financial services is undergoing a paradigm shift that is forcing incumbent retail banks to rethink growth strategies as they struggle to remain relevant. Growing competition from BigTechs, FinTech firms, and challenger banks has added to the complexity created by increasingly stringent regulatory and compliance requirements. Customers now expect a seamless customer journey and personalized offerings because they have become accustomed to top-notch individualized service from GAFA giants Google, Apple, Facebook, and Amazon. The changing ecosystem offers established banks new, unexplored opportunities and encourages a transition beyond traditional products to meet the exacting requirements of today’s customers. Bank collaboration with FinTech and RegTech partners is becoming commonplace. Incumbents are exploring point-of-sale financing and unsecured consumer lending, while they also boost their digital channel competencies to reach a broader customer base. Banks are beginning to accept open APIs and are working with third-party specialists to create an open shared marketplace. Technological advancements such as AI are fueling efforts to evolve customer onboarding and touchpoint processes. Increasingly, banks are turning to design thinking methodology to understand the customer journey, extract deep insights, and develop a more refined user experience across the customer lifecycle.
Our analysis of the top retail banking trends for 2020 offers a glimpse into the fast-changing banking ecosystem and explores the tools and solutions being used to face new-age challenges.
Aspects of the life insurance industry have remained constant for years – and so have premiums. Traditional savings products have taken a huge hit in terms of attractiveness because low interest-rates prevail. Meanwhile, the risk landscape is shifting, and insurers need to align better with the emerging business environment, manage changing customer preferences, and improve operational efficiencies. Within today’s scenario, industry players are undertaking tactical and strategic shifts in attempts to manage unpredictable market dynamics. Insurers must develop alternative products to breathe new life into policies and leverage emerging technologies (artificial intelligence (AI), analytics, and blockchain) to improve efficiency, agility, flexibility, and customer-centricity.
Read Top Trends in Life Insurance: 2020 for a look at the innovative steps future-focused insurers are considering to meet industry challenges and opportunities.
The health insurance industry is evolving and undergoing significant changes. As the risk landscape shifts, insurers are working to improve operational efficiencies, meet evolving customer preferences, and align better with the changing business environment. Accordingly, payers must adapt and align business models and offerings. An incisive tactical approach is required to accommodate members’ needs and related emerging risks — medical, health, and environmental. Advanced technologies such as artificial intelligence, analytics, automation, and connected devices are enabling insurers to manage these changes proactively, partner with members, and help to prevent risks, all the while continuing to fulfill payer responsibilities.
Read Top Trends in Health Insurance: 2020 to learn which strategies insurers are adopting to navigate and align with today’s challenges.
Similar to other financial services domains, payments is evolving into an open ecosystem. The EU’s Payment Services Directive (PSD2) pioneered open banking by encouraging banks and established payments players to securely open the systems to foster competition, innovation, and more customer choices. In tandem with non-cash transaction growth, regulations are driving banks and payments firms to expand their array of payment methods and channels. Governments are encouraging financial inclusion by also promoting the adoption of non-cash payments. Increasingly, merchants and corporates seek to offer alternative payment systems because of widespread popularity among consumers. Alternative payments also enable merchants to provide real-time and cross-border payments to boost business efficiency.
Banks, payment firms, card firms, BigTechs, FinTechs, and other players are continuously developing new technology to cash in on market changes. However, data breaches and fraud continue to hinder innovation as firms devote countless resources each year to address security issues. Many governments are also designing new regulations to reduce ecosystem threats. All these measures are expected to make the current ecosystem much more secure and simple for players as well as customers.
Top Trends in Payments: 2020 explores and analyzes payments ecosystem initiatives and solutions for this year and beyond
0x01 - Newton's Third Law: Static vs. Dynamic AbusersOWASP Beja
f you offer a service on the web, odds are that someone will abuse it. Be it an API, a SaaS, a PaaS, or even a static website, someone somewhere will try to figure out a way to use it to their own needs. In this talk we'll compare measures that are effective against static attackers and how to battle a dynamic attacker who adapts to your counter-measures.
About the Speaker
===============
Diogo Sousa, Engineering Manager @ Canonical
An opinionated individual with an interest in cryptography and its intersection with secure software development.
This presentation, created by Syed Faiz ul Hassan, explores the profound influence of media on public perception and behavior. It delves into the evolution of media from oral traditions to modern digital and social media platforms. Key topics include the role of media in information propagation, socialization, crisis awareness, globalization, and education. The presentation also examines media influence through agenda setting, propaganda, and manipulative techniques used by advertisers and marketers. Furthermore, it highlights the impact of surveillance enabled by media technologies on personal behavior and preferences. Through this comprehensive overview, the presentation aims to shed light on how media shapes collective consciousness and public opinion.
Sharpen existing tools or get a new toolbox? Contemporary cluster initiatives...Orkestra
UIIN Conference, Madrid, 27-29 May 2024
James Wilson, Orkestra and Deusto Business School
Emily Wise, Lund University
Madeline Smith, The Glasgow School of Art
Acorn Recovery: Restore IT infra within minutesIP ServerOne
Introducing Acorn Recovery as a Service, a simple, fast, and secure managed disaster recovery (DRaaS) by IP ServerOne. A DR solution that helps restore your IT infra within minutes.
This presentation by Morris Kleiner (University of Minnesota), was made during the discussion “Competition and Regulation in Professions and Occupations” held at the Working Party No. 2 on Competition and Regulation on 10 June 2024. More papers and presentations on the topic can be found out at oe.cd/crps.
This presentation was uploaded with the author’s consent.
Have you ever wondered how search works while visiting an e-commerce site, internal website, or searching through other types of online resources? Look no further than this informative session on the ways that taxonomies help end-users navigate the internet! Hear from taxonomists and other information professionals who have first-hand experience creating and working with taxonomies that aid in navigation, search, and discovery across a range of disciplines.
Eureka, I found it! - Special Libraries Association 2021 Presentation
CWIN17 Rome / The new intelligence of data
1. Fabio Moioli
Microsoft, GM Consulting & Services
https://twitter.com/fabiomoioli
https://it.linkedin.com/in/fabiomoioli
THE NEW INTELLIGENCE
POWERED BY DATA
3. IF THE RATE OF CHANGE ON
THE OUTSIDE EXCEEDS THE
RATE OF CHANGE ON THE
INSIDE, THE END IS NEAR.
%
A R E G O N E
OFTHE
FORTUNE500
IN1955…
DIGITAL DISRUPTION powered by data
89
14. Technological
Singularity
LevelOfAdvancement
Time 2023 20452029
Gerd Leonhard
WSJ called Gerd ‘one of the
leading Media Futurists in
the World”. Wired Mag
included him in the Top100
ICT influencers list in Europe
“Humanity will
change more in
the next 20 years
than in the
previous 300”
AI: LOOKING INTO THE NEAR FUTURE
( )
15. AI: LOOKING INTO THE NEAR FUTURE
( )
“Microsoft researchers are working on systems that can run machine learning algorithms on
microcontrollers as small as the one pictured”