Sandeep Datey is a senior executive with over 6.5 years of experience in telecom operations management, process management, and customer relationship management. He is currently working for VIOM Networks Ltd. in Bhopal, Madhya Pradesh. Previously he has worked for several telecom companies in operations and project roles. He has a Master's degree in Business Administration and a Bachelor's degree in Chemistry.

1. SANDEEP DATEY E-8/386, Sarita Apartment,
E-mail –sandeep.datey@yahoo.com Trilanga, Arera Colony, Bhopal,
Madhya Pradesh – 462 039
Mobile-no: +91-8462009805, 9303084484
Objective:
To work with an organization where I can apply my expertise to learn continuously in the pursuit of achieving
proficiency and excellence, thus giving me the maximum job satisfaction and career growth.
Summary:
Having good exposure to different work environments, with a strong sense of responsibility, hands on MIS, loyalty
and self-motivation. Attitude towards new learning
Professional Experience:
 April’14-till date with VIOM Networks Ltd Bhopal as a Senior Executive.
Designation : Senior Executive
Department : Network Operations
Location : Bhopal, Madhya Pradesh
Joining Date : 22-April-2014 to Present
SNAPSHOT
 A result oriented professional with More than 6.5 years of experience in Telecom, Process Management,
Operations Management, Team Management & Customer Relationship Management.
 Working with VIOM Networks Ltd Bhopal as a Senior Executive.
 Depth in handling overall functioning of processes & implementing processes in line with the guidelines.
 A thorough professional with a proactive attitude, capable of thinking in and out of the box, generating new
design solutions and ideas.
 Possess excellent interpersonal, communication & organisational skills with proven abilities in analysis, team
management, customer relationship management & effective conflict management.
CORE COMPETENCIES
Team Management
 Ensuring continuous interaction with the team members to make sure that the area of concern can be worked
upon for improving service levels.
Operations Management
 Having sound knowledge of MS Excel, MS PowerPoint & MS Word
 Prepare & present various weekly/monthly/quarterly MIS reports & presentation pertaining to
process/productivity.
 Analysing issues/ challenges & reviewing progress of the past Week/Month/Year.
Process Management

2.  Coordinating in implementing processes in line with the pre-set guidelines; spearheading process transition
initiatives.
Job Responsibilities:
 Reduce infra fault count and maintain network as per SLA.
 Frequently Audit of all procedure & preventive maintenance.
 To manage equipment healthiness checks up after vendor servicing for D.G. Set, Tower.
 Procurement of Spares & maintain stock as per minimum level.
 Planning & execution of pre monsoon & post monsoon maintenance for tower, Shelter & BTS Sites.
 Reduce network outage due to infra failure
 Track all Preventive Maintenance scheduling of network infra & undertake implementation and coordination
with operation team.
 Ensure timely servicing & maintenance of infra under AMC.
 To control theft cases in consultation with security agency / vendor.
 Maintain all INFA related data/ MIS.
 Co-ordination with Network O&M team.
 Previously working for Tower-Vision India Pvt Ltd Bhopal as a O&M Coordinator
 Designation : O & M Coordinator
 Department : Network Operations
 Location : Bhopal, Madhya Pradesh
 Joining Date : 22-Oct-2012 to 20-April-2014
Job Responsibilities:
 Checking of invoices received from vendors as per SCM/ BOQ/ LOI rates before sending to HO for payment
 Checking for correctness of invoice sent as per standard & consumption matrix
 Checking invoices for service provided and genuineness.
 Cross check EB and DG meter readings from field.
 Cross check invoices also with BOQ/ LOI rates.
 Keep updated daily average EB availability at each site to cross check power reports. Also keep updated EB
and
 DG run hour, CPH and P&F expense bench marks of all sites for cross checking power reports. Deviations be
reported immediately to O&M Manager and CH..
 Make daily activity report and put up to O&M Manager and CH for checking before sending to HO.
 Keeping records of invoices sent to HO
 Tracking payment released to vendors at HO on weekly basis
 Preparing monthly Expense detail for all O&M Expenses.
 Cross check PM and AMC reports from field before sending to HO.
 Maintain all site related data/ MIS.
 Maintain site outage data.
 Maintain list of EB and non EB sites.

3.  Work out outage penalty as per MSA with different Opcos.
 Compile and send periodic O&M reports to HO after due checking by Manager.
 Coordinating with vendor for any dispute regarding payment & bills
 Coordinating with vendor and circle Finance in reconciliation of Accounts on quarterly basis/ as and when
required
 Take sign-off on deductions/ outage penalty from vendors on regular basis
Previously working for ATC India Tower Corporation Bhopal as a O&M Coordinator
Designation : O & M Coordinator
Department : Network Operations
Location : Bhopal, Madhya Pradesh
Joining Date : 01-Mar-2012 to 20-Oct-2012
Previously working for Reliance Communication Ltd., Bhopal as a MIS Executive & Operations
Management, Reporting to Dy Chief Technical Officer
Designation : MIS – Executive
Department : Network Operations (Infra- Sharing Business)
Location : Bhopal, Madhya Pradesh
Joining Date : 10-Jan-2011 to 29-Feb-12
Job Responsibilities:
 Co-ordinate with all Telecom Operators (Airtel, Idea, Vodafone & Tata etc).
 Flash Reports on daily basis & update to Circle team & Top management.
 Generation of detailed daily / weekly / monthly MIS reports.
 Close tracking and coordinating with various departments.
 Visit the entire Operator office’s regularly.
 Handling all the important Documents.
 Coordination with field staff to get the sharing done / Resolution of sharing issues.
 Customer Relationship Management.
 Maintaining MIS and sharing with Head Office (Mumbai, DAKC)
 Publishing Pendency Report & Bi-Weekly Infra-sharing Report.
 Creating SR-Service Request, SRA-Service Request Acceptance, SO- Service Order.
 Co-ordination with Network O&M team.
 Maintaining Document & Certificate for (SO,RFIA & Power on )
 All SAP Trans in Infratel business.
 Uploading SR, SRA& SO in Pace Portal.
Previously working for Vodafone Essar, Bhopal - previously Hutchison Essar is a cellular operator in
India.
Designation : Executive
Department : Network [Project]
Location : Bhopal, Madhya Pradesh
Joining Date : 6-April-2009
Tenure duration : 1 year 9 Months (6-April-2009 to 8-Jan-2011)
Job Responsibilities:
 Daily coordination at Circle level with the MP-CG Network Team & Nokia Siemens Network.
 Generating Daily Progress Report (DPR).
 Coordination with Commercial team for WBS (WORK Break Down Structure) & WCC (Work Completion
Certificate) Creation.
 Maintaining documents pertaining to No Objection Certificate.

4.  Coordination with Nokia Siemens Network (NSN), Bhopal over collection of reports. Collecting data,
analyzing & drafting for submission of month-wise Kitty.
 Mapping project requirement.
 Collecting Lat/Long details from site engineers & communicating the same to NSN to acquire sites.
 Maintaining track of materials / equipments returned to Warehouse & materials dispatched from
Warehouse to sites - post approval of Project Head, Vodafone.
 Follow-up with site engineer & site guard to return excess materials from sites to Warehouse.
 Issuing CAM (Capital Asset Movement Form) for materials returned & transferred to Warehouse or sites.
 Projection of material / equipment requirement at sites & escalation to Warehouse.
 Completion of work and smooth functioning of the reporting superior's office in absence.
 Coordinating with functional heads, cluster leads & technical team over developments / pendency &
targets etc.
 Coordination for all Vendors of Vodafone (Quippo, Essar, Gil, Xcel).
ACADEMIC CREDENTIALS
NAME OF EXAMINATION
BOARD/
UNIVERSITY
NAME OF INSTITUTION YEAR
MASTER OF BUSINESS
ADMINISTRATION
NIM
NATIONAL INSTITUTE OF
MANAGEMENT, BHOPAL
2008
BACHELOR OF SCIENCE –
CHEMISTRY (HONS)
BARKATULLAH
UNIVERSITY
INSTITUTE FOR EXCELLENCE IN
HIGHER EDUCATION, BHOPAL
2005
HIGHER SECONDARY M.P. BOARD
NALANDA PUBLIC H.S.SCHOOL,
BHOPAL
2002
HIGH SCHOOL M.P. BOARD
NALANDA PUBLIC H.S.SCHOOL,
BHOPAL
2000
IT SKILLS
 CCNA (CISCO CERTIFIED NETWORK ASSOCIATE) from CRISP, Bhopal.
 Proficient in operating MS-Office applications, Operating Systems - Windows 95/98/2000/XP/window7
 Internet awareness
PERSONAL MINUTAE
Date of Birth - 24th April 1984
Gender - Male
Marital Status - Single
Linguistic Abilities - English, Hindi, Marathi
Permanent Address - E-8 / 386, Sarita Apartment, Trilanga, Arera Colony, Bhopal - 462 039
DECLARATION
I hereby declare that the above information is true to best of my Knowledge.
Date :
Place : Bhopal-(M.P) SANDEEP DATEY