Lijoe George is seeking a responsible career opportunity where he can utilize his skills and make a significant contribution. He has over 4 years of experience as a Quality Analyst for Travelport testing fare and pricing products. Additionally, he has over 5.5 years of experience in the aviation industry as an airline auditor. He is proficient in testing and auditing tools like Amadeus, Galileo, Apollo, Worldspan, ATPCO, JIRA, HP ALM, and AuditLink.

1. Lijoe George
#1117,11th Floor,Tiger Building,
Al Nada,Sharjha, UAE
0524190057
lijoe08@gmail.com
Objective
To secure a responsible career opportunity, where I can fully utilize my skills while making a
significant contribution to the success of my employer.
Summary of Experience
4 years of experience as a Quality Analyst to do testing for 1G/1V & 1P Fares & Pricing
Development Products & automated processing of reissues via Rapid Reprice for new
participating carriers & BSP on all 3 Cores and ePricing & eBursting verifications.
More than 5.5 years of experience in the aviation industry as an airline auditor (ADM).
Educational Qualifications
Bachelor of Commerce. Mumbai University – 2007
Professional & Other Courses
 Diploma in Travel and Tourism
 Diploma in IATA/FIATA Course.
 Certificate course in MS Office.
 Certificate course in CRS Galileo from VIASINC.
 Certificate for Airline Auditing course.
Applications & Platforms Exposure
 Amadeus, Galileo, Apollo, Worldspan, ATPCO, JIRA, HP ALM, TPRBM & TIG, Galileo Desktop
via Smartpoint, VM4, XMLSPY, Service Center & other standard Travelport applications &
AuditLink

2. Technical Knowledge
 Working knowledge of MS Office 2010 & Windows7.
Project Summary
Company TATA CONSULTANCY SERVICES (TCS)
Title Quality Analyst
Client Travelport
Period Jun 2011 – Jul 2015
Job Profile  Understanding the project requirements of a project using JIRA by going
through the project FDDs & SPEs.
 Attend project meetings with product team, development team, managers and
other stake holders.
 Preparing test plans on HP ALM & perform functional testing on all the
enhancement and developments loaded on the test/development system.
 Analyze the XMLs generated on Smartpoint via 1G desktop using XMLSPY.
 Perform thorough high quality of testing as per the requirements of the CSR.
 Identify defects at testing phase before they occur in customer environment.
 Prepare Test Assessment report for sign-off & upload on sharepoint.
 Preparing & running of scripts for ePricing & eBursting verifications.
 Analysis of Base Fare, Tax, TPF Error and NGA differences for ePricing.
 Analysis for differences in eBursting verifications using the Shopper Compare
tool.
 Testing carriers for TPRBM & TIG products. Reporting defects in HP ALM
 Testing of automated processing of reissues via Rapid Reprice product for new
participating carriers on all 3 Cores.
Description  As a Quality Analyst, the main job was to prepare test plans & create test
cases as per the project needs. Ensure that all the cases are updated on test
lab & all the reported defects are resolved, retested & closed prior to providing
QA sign-off. Upload the test report in Sharepoint.
 Verify the new code against the existing code on ePricing & eBursting & ensure
all the reported defects are resolved, retested & closed prior to sign-off to the
next stage. Upload the test report in Sharepoint.
Company Kale Consultancy services
Title Senior Airline Fare & Ticket Auditor
Client Malaysian Airlines, Qatar Airways, Gulf Air
Period Jan 2008 – Jun 2011
Job Profile  Auditing airline tickets which are issued via BSP by agent for stations across
the globe as per specifications & requirements of airline.
 Raising debit memos for airline tickets
 Refund audit, document re-pricing and ADM generation
 Quality check on various sales, refunds & handling disputes for refunds ADM
 Refund reconciliation for the ADM’s raised by the company and Airline using
ATPCo, Amadeus and Sabre
Description As an auditor the main job was to Audit tickets of various Airlines generated
through BSP using ATPCo, Amadeus and Sabre. Authorizing refund application for
these Airlines. Issuing ADM’s to the defaulting agents after taking into
consideration Airline Rules and Regulations. Was also involved in handling disputes
for the refunds of ADM’s.

3. Company Zero Octa Selective sourcing private Limited
Title Airline Fare & Ticket Auditor
Client Singapore Airlines, Swiss, British Midland, LOT Polish, Czech, South African
Period Aug 2004 – Aug 2006
Job Profile  Auditing airline tickets which are issued via BSP by agent for stations across
the globe as per specifications & requirements of airline
 Raising debit memos for airline tickets
 OAL ticket audit, refund audit, document re-pricing and ADM generation
 Quality check on various sales, refunds & handling disputes for refunds ADM
 Refund reconciliation for the ADM’s raised by the company and Airline using
ATPCO, Amadeus and PARS
Description  As an auditor the main job was to Audit tickets of various Airlines.
Company Air – India
Title Junior Cargo Officer
Client Air India
Period Mar 2003 – May 2003
Job Profile  Receiving, Forwarding, Delivery & Closing of Cargo
 Auditing & Handling of Cargo documentation
Description As a cargo officer, the main job was to look after the incoming & outgoing cargo &
delivery & closing of the same for Air India, handling of all cargo related
documents & interacting with the clients on a daily basis.
PERSONAL DETAILS
Date of Birth : 08 Oct 1983
Sex : MALE
Nationality : Indian
Marital Status : Single
Location : #1117, 11th
Floor, Tiger Bldg, Al Nada1
Sharjah , UAE
Email ID : lijoe08@gmail.com
Mobile : 0524190057
Passport Number : L4807851
Place of Issue : MUMBAI