Michael Brandreth is a revenue professional seeking a new opportunity. He has over 5 years of experience managing reservations teams and driving sales as the Cluster Reservations Manager for two Doubletree by Hilton hotels. He leads a team, focuses on revenue strategy and forecasting, and ensures brand standards are met. Previously he held roles as Assistant Reservations Manager and Reservations Agent for Doubletree by Hilton hotels.

1. Michael Brandreth
Address: Flat 33, Jacobs Court
70 Sandford Road
Leeds, LS5 3RR
Mobile: 07803 365 044
Email: mbrandreth@gmail.com
Personal Profile
A highly focused revenue professional with a proven track record of leading a successful team within a multi property
environment. Proven ability to take an analytical, proactive approach in order to drive sales. A natural and knowledgeable
trainer, with experience of project management including leading system changes both at hotel and group level, team
building, engagement and the setting of and delivery of project KPI’s.
Employment History
August ‘14 Cluster Reservations Manager – Leeds (333 bedrooms) & Manchester (285
to Present bedrooms) Doubletree by Hilton Hotels. (Formally operated as the Mint Hotel Group)
• Daily focus on revenue strategy for both hotels, including rate manipulation, impact to RevPAR and reviewing
performance versus forecast and budget.
• Management of negotiated rate availability through use of revenue management techniques (LOS, CTA etc)
• Completion of a rolling full year group forecast for both hotels, updated on a monthly basis including declaration of
risks and or opportunities in the marketplace.
• Management of the Group’s Team, including making key decisions on the impact to RevPAR / SpendPAR, supported
through displacement and market performance analysis exercises
• Leadership of the weekly Business Focus meetings discussing daily and weekly targets as well as analysing market
segmentation trends and pace vs. last year.
• Active role in the Commercial Team for both hotels, making strategic business decisions in order to drive revenue and
improve overall profitability.
• Completed background system build of Hilton ONQ software and implemented a transition strategy to live load approx
20,000 bookings from one system to another whilst still managing a busy team on a day to day basis.
• Developed new working methods for all key job roles within the reservations office whilst complying with Hilton Brand
standards.
• Management of brand standards, including BDRC ensuring that the team consistently exceed customer expectations
in a challenging & extremely busy environment.
• Daily communication with General Managers, Front Office, Sales and Finance and Revenue Management
Consolidation Centre.
• Contributing role within the Hilton UK & Ireland Groups Conference & Events and Director of Business Development
manager’s team meetings held quarterly.
System Management and Experience
• Management of Protel (Front Office, BI Tool & System Data)
• Management of IDeaS v7.2
• Installation and Management of ONQ (Hilton PMS & Rate & Inventory Systems)
• Installation and Operation of Delphi (Conference & Events Inventory)
• Installation and Management of Opera (Multi-Property PMS v.5.1)
• Operation of Vision Reporting
• Installation of Infonic Document Management and subsequent project manager of Group Roll Out
CV – Michael Brandreth

2. • Microsoft Excel / Word / PowerPoint / Outlook
Additional Experience
August ‘13 Assistant Reservations Manager, Doubletree by Hilton Hotels
to August ‘14
• Management of a reservations team of 5 staff responsible for 333 Bedrooms (Leeds) and 285 Bedrooms
(Manchester)
• Brand Standard Training.
• Motivating & training of staff and management of incentive schemes.
• Deputising for the Yield & Inventory Manager.
• Supervision of daily workload and quality control of bookings
• Implementing task lists and correspondence checks to meet demands of the business.
December ‘10 Reservations Agent, Doubletree by Hilton Hotels (formerly known as City
Inn)
to August ‘13
References:
Megan Balmer – Central Revenue Manager – Macdonald Hotels & Resorts - Megan.Balmer@macdonald-hotels.co.uk
Vivienne Mavin – HR Manager – Doubletree by Hilton Leeds City Centre – Vivienne.Mavin@hilton.com
Education
University:
September ‘04
to May 06
BA (Hons) Event
Management
2:2 University of Central
Lancashire; Preston
Further Education:
September ‘01
to June ‘03
HNC Hospitality
Management
Wirral Metropolitan College
I.B.M.C
GCSEs:
August ‘94
to June ‘99
10 GCSE’s Grades,
including English &
Maths.
Rock Ferry Secondary
School
CV – Michael Brandreth