1. Rotherhithe
London
SE16 6QA
danny.belcher@live.com
A well presented and organised person who is confident, hardworking and trustworthy.
Utilises excellent communication skills and will always enthuse others to ensure that a high standard
of work is achieved and see a job well done and through to the end result. Significant supervisory
experience has aided development of essential core skills in managing performance, customer
service, business focus and leading and developing others.
EMPLOYMENT HISTORY
Constantine 2014 to 2015
Security operative
Duties include:
• Fine art storage management.
• Movement of client’s items to and from climate controlled rooms.
• Recorded barcode location system.
• Condition checking.
• CCTV controller.
EMPLOYMENT HISTORY
CHRISTIE’S 2009- to 2014
Operations Supervisor
Duties include:
• Manage and maintain incoming/collections goods schedule, providing scheduling
information to receipting assistants, specialist’s departments for walk in valuations and
warehouse management for collections and deliveries for all departments.
• Liaise with stake holders external and internal with regards to booking in items for auction in
accordance with the delivery dates for a specific sale for all departments for king st and south
Kensington auction houses.
• Accurate receipt of property at incoming goods/collection point, ensuring careful checking
off, reconciling against expected list, labelling, barcoding and locating. Keep accurate records
of process.
• Take ownership of reconciliation process, reporting irregularities to receipting assistant /
Department and maintaining control of stock until reconciliation is complete.

2. • Ensure steady turnover of stock through goods in process, sticking to agreed turnaround
period within all departments.
• Manage team of porters for movement of lots from incoming, cataloguing, photography for
all pre sale process.
• Day to day management of incoming goods assistants, receipting assistants, front of house
team and porters, providing performance management and training and development to
ensure the highest standards are set.
• Implemented Lean management and standard operating procedures
• Create KPIs for monthly deliveries for senior management
• Performance reviews completed annually for team
• Offsite sales, house sales
PROFESSIONAL QUALIFICATIONS AND TRAINING
• Client/Customer service excellence course
• Christies core systems
• Christies competing fairly programme
• New in house system (JD Edwards)
• Fork lift
• Manual Lifting and Handling
• First Aider
• Health and Safety Steward
• Fire Steward
• Introduction to management
• Key Holder
EMPLOYMENT HISTORY
BOOTS UK Ltd (previously Boots the Chemist) 1992 to 2009
Supervisor 1998 to 2009
Duties include:
• Supervise team of 20 to unload/load lorry’s in conjunction with pre-sent list and ensure all
items are safely passed on to the correct departments within set deadline
• Updating Site Traffic System to ensure that vehicle movements can be monitored (Training
of all staff on how to implement this)
• Managing the receipt of the store photo products and their transfer to the central hub
• Managing the B.I.R.D (Boots Internal Recorded Delivery) and store mail sortation
• Deliver controlled drugs to major London stores within allocated time frame
• Ensuring housekeeping standards are maintained on the dock
• Health and Safety Steward

3. • Fire Steward for the Loading Dock area
• Fork Lift Truck Driver
• In-house Cleaning Supervisor
• Multi-drop experience
General Assistant 1992 to 1998
Duties include:
• Fork Lift Truck Driver
• Unloading and loading vehicles with stand on electric trucks.
• Managing the Stock Reserve system
• User of Waste Compactor
• Ensuring that operational procedures for security, safety, medicine regulations etc were
adhered to
ACHIEVEMENTS
• Loyalty Service Award
• Recognition for work achieved with salary enhancement and extra responsibilities
• Instrumental in The Distribution Centre, winning D.C of the year and Best Delivery
Accuracy for 2007 and 2008 also Supply Chain Overall Unit
• 100% accuracy award for managing the controlled drugs to ensure these are delivered to
correct locations within allotted time
PROFESSIONAL QUALIFICATIONS AND TRAINING
• Company in house systems - Site Traffic System, Goods in Transit System (Delivery
Records and Reports) New System WEB GATE
• Company Policies: Equal Opportunities, Illegal and Questionable Corporate Acts, Fraud,
Code of Conduct
• Company Procedures: Loss Prevention and Security, Medical, Food Hygiene, Health and
Safety, Environmental and Personnel
• Pristine Manual Lifting and Handling
• Electric Trucks - Pedestrian Pallet Truck, Sit and Reach truck, Rota Reach Truck,
Counterbalance Truck, Scrubbing Machine and De-stacker
• Fire Steward/Health and Safety Steward
• Dock Procedures: Dock levellers, Vehicle immobilisation, traffic lights system
• Brilliant Customer Care Award
• First Aider

4. EDUCATION & FURTHER EDUCATION
Bacon’s College 1989 to 1994
4 G.C.S.Es
London Transport Public Carriage Office (The Knowledge) – Studied 2004 - 2009
NVQ – EDEXCEL LEVEL 2 – PLANT OPERATIONS (Plant Operator)
English F.A Level 1 Football Coach
Scottish F.A Level 1 to 3 Football Coach
INTERESTS
Football, Fishing and Golf
PERSONAL DETAILS
Date of Birth: 19/04/1977
Full Clean Driving Licence